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Phoenix Hotel & Suites

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222 Reviews from our TripAdvisor Community

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Showing 215: English reviews
Riverside
1 review
3 of 5 stars Reviewed 2 weeks ago

The hotel was clean and the staff was very helpful and accommodating. However, we were offered two different rooms and the air conditioning in both was inadequate for a stay during the summer. Several other guests opted to change hotels. Again, the staff was great in dealing with the situation and it is unfortunate, because otherwise the stay was nice... More 

Review collected in partnership with this hotel

Helpful?
Thank Andrew H
Denver, Colorado
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The staff was very nice and the property also appeared nice. I checked in and went to my room. I noticed the air-conditioning was not working so I went to the front desk and was told that it is not working at all in the hotel. They offered me nothing. I called the manager and he assured me it would... More 

Review collected in partnership with this hotel

Helpful?
Thank 16507ins

Travelers are raving about these Phoenix hotels

Maricopa, Arizona, USA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 5 weeks ago

6/21/16 start off by saying don't bring kids, bring your own ac because they don't have any hey guys wake up its Arizona its hot outside! their chiller system doesn't get below 85 if your luck! just take a look in the lobby you'll see the fans!!!! anyways i reported the problem have the pictures showed the front desk manger... More 

Helpful?
1 Thank Darrin P
Centennial, Colorado
1 review
3 of 5 stars Reviewed June 10, 2016

Good for what we paid. Room was clean. Staff was friendly. Pool was nice. But hot tub smelled like pee. AC didn't work well. Breakfast could have been better. For some reason they put a DND on the phone w/o my permission n

Review collected in partnership with this hotel

Helpful?
Thank siddallteaches
Denver, Colorado
1 review
5 of 5 stars Reviewed June 8, 2016

The hotel is located in a perfect area just a few blocks from downtown and the light rail right around the corner. I loved having a Walgreens on the corner.Service is great and prompt and the hotel it's self was always kept clean!

Review collected in partnership with this hotel

Helpful?
Thank serranoedward23
1 review
2 of 5 stars Reviewed May 29, 2016 via mobile

Noisy! The air conditioner was so loud it sounded like a jet engine taking off every time it came on. There was no setting for low. There was loud music playing late into the night by the pool, and drunk neighbors yelling at 2:00 a.m. This is not a place I would bring my family again. It appears to be... More 

Helpful?
Thank Kay P
Dusseldorf, Germany
2 reviews
4 of 5 stars Reviewed May 24, 2016

The check in was very quick and the staff was very friendly. In the room there was nothing I missed. It was very clean, the paint of the walls did not look old, the downtown and mountain view was amazing. The Wifi worked very well and the bed was comfortable. The location of the hotel is great too. It´s close... More 

Review collected in partnership with this hotel

Helpful?
Thank Felix B
Loves Park, Illinois
1 review
3 of 5 stars Reviewed May 24, 2016

pros - The staff was very friendly. The breakfast was priced very reasonably, and the food and selections were very good. The man who runs the breakfast does an awesome job and is also very friendly. There is very limited parking, but being able to use the parking garage next door basically made this a non issue. cons - We... More 

Review collected in partnership with this hotel

Helpful?
Thank Q7139UAsues
Cypress, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 23, 2016

I spent one night here with my girlfriend. The worst experience ever. Hotel is advertised as 100% non-smoking. Originally had a room on the 9th floor (which smelled like cigarettes), but got moved to the 5th floor (also smelled like cigarettes) because the key card wasn't working. As I first walked into my room (Room 506), I had a nice... More 

Helpful?
1 Thank Nicholas G
Tempe, Arizona
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 18, 2016

The rooms were lovely and up to date, however the A/C in the room and throughout the hotel was lacking. On many occasions, we were asked by fellow guests about our room temperature and if we complained yet. Luckily, our A/C was tolerable, but only if you slept on the bed nearest to the unit, otherwise the window bed was... More 

Review collected in partnership with this hotel

Helpful?
Thank hollietree
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to our hotel in downtown Phoenix, AZ. Conveniently located just a block from the light rail, the Phoenix Hotel & Suites Downtown North is in the middle of the city's shopping and financial districts. Our Phoenix, AZ hotel offers convenient access to attractions and businesses which include Heard Museum, US Airways Center, Chase Field, St. Joseph's Hospital the State Capitol, Xerox, and U-Haul Int'l. The Phoenix Convention Center is located just three miles and the Phoenix Sky Harbor Airport is within 7 miles from our smoke free hotel in Phoenix, both easily accessible by light rail. Our hotel offers a 24-hour business center as well as free high-speed Internet access. Lodging in our downtown Phoenix hotel offers our guests easy access to Phoenix's cultural attractions and multiple recreational activities. Our Phoenix accommodations offer an outdoor pool and a 24-hour fitness center for your use. ... more   less 

Additional Information about Phoenix Hotel & Suites

Address: 212 West Osborn, Phoenix, AZ 85013
Location: United States > Arizona > Central Arizona > Phoenix
Price Range: $64 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Phoenix Hotel & Suites 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Holiday Inn Phoenix Downtown North Hotel Phoenix
Phoenix Holiday Inn
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