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Hilton Phoenix Airport

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#18 of 177 Hotels in Phoenix
Certificate of Excellence
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Hilton Phoenix Airport
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1,102 Reviews from our TripAdvisor Community

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Showing 1,066: English reviews
Durham, North Carolina
Level Contributor
238 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stay Report - 8/6 - 8/7 Location: The hotel is located on University Drive just off AZ-143. AZ-143 north will take you to PHX Airport in just 5 minutes, the AZ-202 Loop to Tempe or Downtown Phoenix or to McDowell Road to the Arcadia Neighborhood. Going east on University drive for three miles takes you to Mill Avenue and Arizona... More 

Helpful?
Thank Sal_Paradise767
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you for the wonderful detailed review and for the feedback on the various aspects of your visit. We look forward to a return visit the next time your travels bring you to the Phoenix area. More 

Lansing, Michigan
Level Contributor
72 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

I booked my flight via Priceline. Booked the wrong date, and they declined to honor corrected date at the Priceline rate. I had to book room at more expensive rate and cancel my Priceline booking (via bid), which was quite the hassle. I mean, to me that's CHEAP. Just HONOR the Priceline bid. Not a big deal for you, but... More 

Helpful?
1 Thank imandy0517
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

There is a misconception in the industry in regards to modifying our changing an existing reservation made through an on-line 3rd party website, that when you the guest have to modify a reservation that it’s the hotel you must contact to do so. This is not the case. Unfortunately when you book through a 3rd party channel you must contact... More 

Las Vegas, Nevada
Level Contributor
199 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Conveniently close to PHX. Hotel is about a five minute shuttle ride to/from Sky Harbor Airport. Shuttle runs every 30 minutes. Hotel is a mid-range business travel type of hotel. Free internet for Hilton Honors members. Check-in was fast, friendly and efficient. Slight problem with room request not being honored (unasked for reassignment). Kate at the front desk straightened it... More 

Helpful?
Thank RedDevil1504
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thanks for the great review of the hotel, we appreciate your comments on our newly renovated product. Thank you for being an Honors member, and hope you return to us again real soon. More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

Excellent customer service, hotel is clean and quiet. Staff is outstanding in welcoming guests. Shuttle runs twice an hour to get you to the airport on time for flights. Gym is small, but has everything you need for a workout. Rooms are up to date and well kept.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank cherylb973
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you so much for your comments and 5 star review of your recent stay at the Hilton Phoenix Airport Hotel. I am pleased to hear you enjoyed your stay with us. Superior service is something our staff takes great pride in, so we value your feedback, and take in pride in knowing we provided you a great customer experience.... More 

Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I love staying here. The rooms are clean, beds comfortable. However there are a few things that could use changing. WiFi is not free in the rooms. Also there are no charging plugs next to the bed. The restaurant is very good.

Helpful?
Thank Berkedei K
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you so much for your kind review of your recent stay, we appreciate the feedback. I was very pleased to see that you enjoyed your stay at the hotel and the cuisine. I will pass on your compliments to the culinary team. We actually do have charging stations in all our bed side lockers, they are hidden (hotel designers... More 

Chicago, Illinois
Level Contributor
1,122 reviews
412 hotel reviews
common_n_hotel_reviews_1bd8 572 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here one night before a (very) early flight out of PHX. I had a good experience. In many ways, this is a typical airport hotel; it is in a pretty industrial area with limited restaurants, etc. But, it was close to the airport (~10 minutes from the rental car center) and runs a 24-hour shuttle, etc. It seems... More 

Helpful?
Thank brmusicman
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

It is always a pleasure to read such a great review about all aspects of the property and of course our fantastic team. I am glad that you had a great experience and we hope to see you again soon. More 

Tucson, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Needed a place to stay overnight to fly out of Sky Harbor. Location was perfect. The rooms were clean. Pool area was clean and set up with towels. Staff was very friendly and accommodating. The only negative was the grab and go store wasn't open 24 hours. Had to drive into Tempe to find the closest CVS. Overall a good... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank H7383ZSpatricial
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

I am so pleased that you enjoyed your stay at the Hilton Phoenix Airport Hotel and that our location was convenient for you visit. Our goal is always to provide superior service and to make every guests stay a memorable one. It is always a pleasure to share such wonderful feedback with the team as they work extremely hard to... More 

Los Angeles, California, USA
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

August in Phoenix is not the busiest month for the hotel but enjoyed my stay here. Not in the best neighborhood, I believe, but it is an airport hotel. Full breakfast offered to Diamond members during weekends was also great.

Helpful?
Thank SJSJ2013
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you for the wonderful comments and we are so pleased that you selected the Hilton Phoenix Airport Hotel. We really appreciate the recommendation and thank you for being an Honors member. We look forward to your next visit. More 

Morganton, North Carolina
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Very clean, quiet and comfortable hotel. Close to the airport. Spent a very restful night before our flight back to Carolina after a wonderful time in Northern Arizona. The hotel was very cool and restful because the temperatures outside were in the hundreds.

Helpful?
Thank Youngie2013
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you for posting a 5 star review of your stay at the Hilton Phoenix Airport Hotel. We’re glad you enjoyed our hospitality and hope you have another chance to visit again. More 

London, UK
Level Contributor
61 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Room was clean and comfortable, pool area looked lovely, central areas were well-kept, gym was down a long corridor but well equipped once you got there. It was also fairly convenient for the airport, although not for anything else, so would stay again if flying through Phoenix and needing somewhere to crash. Reception staff were a bit hit-and-miss: at check-in... More 

Helpful?
Thank Kate24_London
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

I would first like to thank you for your wonderful review of the property and secondly apologize for the negative experience that you encountered by my front office and bell team. I will follow up personally with your concerns with my team to ensure there are no further lapses in service to our guests. We thank you for your business,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Hilton Phoenix Airport is proud to announce its grand reopening after completing a major 6-month renovation. Book your stay today to experience our updated hotel, featuring elegantly appointed guest rooms, a relaxing and inviting lobby, upgraded restaurants and much more. ... more   less 

Additional Information about Hilton Phoenix Airport

Address: 2435 S 47th St, Phoenix, AZ 85034-6410
Location: United States > Arizona > Central Arizona > Phoenix
Price Range: $75 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Phoenix Airport 3.5*
Number of rooms: 259
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Expedia, Cancelon, Hotwire, Priceline, Travelocity and Odigeo so you can book your Hilton Phoenix Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Phoenix Airport Hotel Phoenix
Phoenix Hilton
Hotel Style:
#37 Romantic Hotel in Phoenix
#48 Business Hotel in Phoenix
#48 Family Hotel in Phoenix
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