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Hampton Inn Phoenix-Midtown-Downtown Area

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160 W Catalina Dr, Phoenix, AZ 85013-4503
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (57)
Room & Suite (48)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 07/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hampton Inn Phoenix-Midtown-Downtown Area
Updated 07/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#23 of 185 hotels in Phoenix
Location
Cleanliness
Service
Value
Travelers' Choice
The newly renovated Hampton Inn Phoenix-Midtown-Downtown Area hotel is next door to St. Joseph's Hospital and Barrow Neurological Medical Center. The Phoenix Convention Center is just three miles away and many restaurants and shops are within walking distance. The hotel is easily accessible via the Valley Metro Light Rail system, just steps from the hotel's front door and if you are arriving via car, parking is free. While enjoying your time in Phoenix, take advantage of the amenities available at our Hampton Inn & Suites hotel including free hot breakfast available daily, free WiFi, an outdoor pool, 24-hour fitness center, 24-hour business center, on-site convenience store, and meeting facilities.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Business Center with Internet Access
Meeting rooms
Baggage storage
Wifi
Hot tub
Outdoor pool
Heated pool
Vending machine
Fax / photocopying
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Centrally Located
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee

Location

Full view
75Somewhat walkable
Grade: 75 out of 100
76Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
799Reviews5Q+A47Room tips
Traveler rating
  • 487
  • 199
  • 64
  • 28
  • 21
Time of year
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Popular mentions
Patti B wrote a review Jul 2020
Cleburne, Texas72 contributions15 helpful votes
+1
Stayed there because I was with a friend who's husband was in the hospital. It is the dirtiest Hampton I have ever seen. Our room had not been cleaned before we checked in and they told us it would be and no one ever came. The outside of the building was filthy. Employees did all have on masks but the cleanliness does not show sanitary at all.
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Date of stay: July 2020
Value
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Trip type: Traveled on business
Room Tip: Stay somewhere else
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Howard S wrote a review Jun 2020
Philly163 contributions54 helpful votes
The reason this country is in a fairly dire circumstance due to CoVid19 is the sheer stupidity of our citizens to not heed simple medical advice. Wear a mask. it is more shocking that a business owner, a corporation or simply the employees do not take responsibility to protect their employees and their customers. Hilton has splashed all over their sites the high-tech cleaning procedures they are using in their rooms to protect customers. Well, that doesn't mean a thing when the HOUSEKEEPING STAFF IS NOT MASKED. My room was more than 30 minutes late in being prepared based on the time I requested. My flight landed, I needed a 3 pm check in for the hotel and had a 4 pm appointment. When I was told my room was ready I brought up the luggage to my room and it was not quite ready. A minute or two later to women from housekeeping walked out of the room UNMASKED. Honestly, this is a complete and total joke. There were also multiple occasions when front desk personnel were not masked. I imagine this is the case in many locations around Arizona - which is also the reason the virus is currently completely out of control in the state. So, if you are traveling to this property or any other in Arizona, don't get your hopes up that your hotel personnel will give a damn about you.
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Date of stay: June 2020
Cleanliness
Service
Sleep Quality
1 Helpful vote
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2kids4me wrote a review Jun 2020
Lovely Midwest435 contributions29 helpful votes
+1
How this place is still a Hampton Inn I have no idea. The hotel seems like it could be nice but the staff doesn't care. Check-in time was 3:00. Our room wasn't ready until after 5:00 and the first room we were assigned to had blood on the carpet between the beds. The manager looked at it and asked if we wanted a different room....no please let us sleep in the biohazard room. The picture of the trash and dirty towels were outside a room in the hallway for 2 days over the weekend. The luggage carts were in the parking lot with people sitting on them for 2 days. The bloody towel was one in a stack of towels we were given by th front desk when we were going to go swimming. When we went out to the pool we were grossed out by the piles of dirty towels, garbage and clumps of hair in the pool. There was so much sand in the hot tub it could have doubled as a beach. The bagged breakfast was a joke too. A bottle of water, a mini muffin and a Granny Smith Apple.
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Date of stay: June 2020Trip type: Traveled with family
1 Helpful vote
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John W wrote a review Mar 2020
Littleton, Colorado2 contributions3 helpful votes
This hotel is normally a great place to stay and I have stayed here many times. But, there is construction going on next door at all hours of the night. The Hotel needs to inform its guess that this will be an issue before the booking is done. Staff was also frustrated dealing with customers about this issue because they were not up to their normal standard.
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Review collected in partnership with Hampton
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
2 Helpful votes
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Response from ChuckH1005, Front Office Manager at Hampton Inn Phoenix-Midtown-Downtown Area
Responded Mar 8, 2020
Dear Johnawalton, We appreciate you taking the tin=me out of your busy schedule to write a review for us, We have contacted the construction company so as to get them to stop working so early in the morning and disrupting our guests, Sincerely, Chuck Holder AGM
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Pauline D wrote a review Feb 2020
West End, North Carolina205 contributions30 helpful votes
Although advertised as recently renovated, the rooms seemed a bit dated. Problems with venting for toilet flushing and sink drainage, but overall a good place to stay. Breakfast was typical complimentary fare. Staff were pleasant. It is within walking distance to many local or chain restaurants, as well as the light-rail system.
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Date of stay: February 2020
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Response from ChuckH1005, Front Office Manager at Hampton Inn Phoenix-Midtown-Downtown Area
Responded Mar 8, 2020
We would like to thank you for Taking the tine out of your busy day to submit a review. We were just renovated last year. We apologize for the plumbing issues and will look into them so that don't repeat. Thank you for the kind words regarding the staff, Sincerely, Chuck Holder AGM
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PRICE RANGE
$91 - $296 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn phoenix midtown (downtown area) hotel phoenix, phoenix hampton inn
LOCATION
United StatesArizonaCentral ArizonaPhoenixEncanto
NUMBER OF ROOMS
172
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Frequently Asked Questions about Hampton Inn Phoenix-Midtown-Downtown Area
Which popular attractions are close to Hampton Inn Phoenix-Midtown-Downtown Area?
Nearby attractions include Durant's (0.5 miles), Phoenix College (0.6 miles), and Lisa Sette Gallery (0.4 miles).
What are some of the property amenities at Hampton Inn Phoenix-Midtown-Downtown Area?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hampton Inn Phoenix-Midtown-Downtown Area?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hampton Inn Phoenix-Midtown-Downtown Area?
Guests can enjoy free breakfast during their stay.
Is parking available at Hampton Inn Phoenix-Midtown-Downtown Area?
Yes, free parking is available to guests.
What are some restaurants close to Hampton Inn Phoenix-Midtown-Downtown Area?
Conveniently located restaurants include Tranquilo, Switch Restaurant, and Durant's.
Are there opportunities to exercise at Hampton Inn Phoenix-Midtown-Downtown Area?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Hampton Inn Phoenix-Midtown-Downtown Area?
Yes, dry cleaning and laundry service are offered to guests.
Does Hampton Inn Phoenix-Midtown-Downtown Area offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Hampton Inn Phoenix-Midtown-Downtown Area?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hampton Inn Phoenix-Midtown-Downtown Area?
Many travelers enjoy visiting Orpheum Theater (2.3 miles), The Rosson House Museum (2.4 miles), and Wrigley Mansion (4.1 miles).