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BEST WESTERN Phoenix I-17 MetroCenter Inn

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538 Reviews from our TripAdvisor Community

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Showing 517: English reviews
Melbourne, Australia
1 review
1 of 5 stars Reviewed 4 weeks ago

We arrived 10pm to find room had been used after being cleaned during day, kids on bikes riding around. They could not get room cleaned and had no other rooms available so no option but to go elsewhere. They did not help with finding another room elsewhere. Seems there must be security issues if someone can enter a room during... More 

Helpful?
Thank laemmlecrew
Oceanside, California
Level Contributor
80 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 4 weeks ago

All personnel were very friendly and helpful. Breakfast was good and ample. But Room was in need of some TLC. - Large bare spot on ceiling over bed where plaster was missing and exposing sheet rock, - there were some dirty sheets in the armoire with a cleaning bottle, - shower rod needs to be more secure, as well as... More 

Helpful?
Thank BarbB2000
Athens, Greece
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 8, 2016 via mobile

We wanted to stay in phoenix for one night, and so we chose best western because it had the best price. The room was clean (although under the old carpet there were cigarettes) but the real problem was the a/c. It was very powerful and it was making such noise, that we could not sleep. The most important thing was... More 

Helpful?
Thank giwgiw

Travelers are raving about these Phoenix hotels

Chicago, Illinois
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 6, 2016

Hotel is located close to highway exit. Which is convenient for road trippers. Room, Lobby and breakfast area, even pool is very clean. Front desk people are very nice. After check-in I noticed that shower facet is not working. They gave me new room immediately. Breakfast was good too.

Helpful?
Thank interalex
Rhoenix, United States
1 review
3 of 5 stars Reviewed June 5, 2016

Unexplained charges at check in and a smug arrogant check in clerk who couldn't explain ithem. The clerk finally told me "Well you don't have to sign the paper, we're going to charge you anyway". I've stayed at this hotel before and I don't remember that type of smug and arrogant attitude.

Review collected in partnership with Best Western

Helpful?
Thank Albert R
1 review
2 of 5 stars Reviewed June 5, 2016

We stayed here a year ago on a yearly business trip. They were deep in remodel at the time and it was terrible. However because of the convenience of the location we decided to try again, thinking the remodel would be finished. It is not. In addition to that we found large amounts of pet hair in the room AND... More 

Helpful?
Thank Jan S
Vista, CA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 4, 2016

The rooms need upgrading, fixtures in bath need replacing. The sink smelled like a sewer. The linens were old. Since the review must have 200 characters...the location was good. The breakfast so-so. The hot food was greasy.

Review collected in partnership with Best Western

Helpful?
Thank noname24681012
Tucson, AZ, United States
1 review
3 of 5 stars Reviewed May 27, 2016

If I had paid more, i would have been disappointed. Part of the Hotel was being remodeled and will most likely be worth staying at in the future. Convenient location with easy access to I-17. The room was basic, but a/c didn't cool well and lights didn't work. Breakfast was better than average.

Review collected in partnership with Best Western

Helpful?
Thank Matthew M
Seattle, WA,USA
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 25, 2016 via mobile

The prior reviews and pictures were great but the buildings are under going a rehab. Dust every where outside the rooms. Inside the room was clean each day. The bath tub drained slowly and each time I left the room for the day my key would not work to open the door. I had to keep going back to the... More 

Helpful?
Thank ewill30
Joliet, United States
2 reviews
4 of 5 stars Reviewed May 23, 2016

We had a good experience...our only real problem was the bathroom wasn't cleaned behind the door and was pretty nasty. It was a tight squeeze in the bathroom so I am guessing behind the door doesn't get cleaned very often...it was obviously dirty/stained. Price, location, food and staff were great though.

Review collected in partnership with Best Western

Helpful?
Thank Karen B
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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Centrally located only minutes from downtown and just north of Phoenix Sky Harbor International Airport, with the Convention Center, shopping and major sports venues nearby, the Metro Center Inn North Phoenix is positioned along the I-17 business park corridor, we proudly offer convenience, comfort and outstanding Award Winning service. ... more   less 

Additional Information about BEST WESTERN Phoenix I-17 MetroCenter Inn

Address: 8101 North Black Canyon Highway, Phoenix, AZ 85021
Location: United States > Arizona > Central Arizona > Phoenix > North Mountain
Price Range: $52 - $81 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Phoenix I-17 MetroCenter Inn 2.5*
Number of rooms: 147
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Also Known As:
Best Western Phoenix i-17 Metro Hotel Phoenix
Phoenix Best Western
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