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Renaissance Phoenix Downtown Hotel

Traveler (247)
Room & Suite (101)
Dining (19)
Certificate of Excellence

About

#11 of 179 hotels in Phoenix
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
Enjoy an artful and memorable urban retreat when you book a stay at Renaissance Phoenix Downtown Hotel. We offer easy access to some of the city's finest attractions, including the Talking Stick Resort Arena (home of the Phoenix Suns), Chase Field (home of the Arizona Diamondbacks), Phoenix Zoo, Orpheum Theatre and Heard Museum. Plus, Phoenix Sky Harbor International Airport (PHX) is just 4 miles from our front doors. Guest rooms at our hotel in downtown Phoenix, Arizona feature stylish decor, luxurious bedding, LCD TVs, premium bath amenities and spectacular cityscape views. Enjoy fine dining at our celebrated restaurants, and stay in shape at our state-of-the-art fitness center and heated rooftop pool. Discover style and comfort at Renaissance Phoenix Downtown Hotel. Please note that valet parking for the hotel costs $35 per night. The hourly parking rates are as follows: $12 for 0-3 hours, $19 for 3-6 hours and $35 for 6+ hours.
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Property amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room service
Bar/Lounge
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Internet
Paid Wifi
Public Wifi
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Centrally Located
Hotel links
Visit hotel website
Offers & Announcements:Don't just dream. Plan.
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
101Restaurantswithin 0.3 miles
29Attractionswithin 0.3 miles
1,080Reviews
19Q+A
100Room tips
Traveler rating
  • 615
  • 332
  • 92
  • 25
  • 17
Time of year
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Popular mentions
It is very close to the convention center that I need to go. So, it is convenient and comfortable. The room is clean and the noise level is non-existence. The lobby is very nicely decorated. There are eatery places in a walking distance as well.
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Review collected in partnership with Cancelon.com
Response from TeamMarriott, Manager at Renaissance Phoenix Downtown Hotel
Responded today
Dear azattie, Thank you for the generous rating! We are delighted you could escape to the Renaissance Phoenix Downtown Hotel and experience the city like never before. We appreciate you mentioning how much you enjoyed our convenience to the convention center and many dining options. It was also a pleasure reading how much you liked our spotless accommodations and beautiful lobby area. Thank you once more for the perfect rating, and we hope you will come back to see us soon. Brandy Staab Director of Hotel Operations
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I call the front desk to complain about smoke in the bathroom. The second time I called (since the issue wasn't resolved) I had some man pounding on my door demanding entrance to my room and accusing me of being the one smoking since they couldn't find it anywhere else. For a woman traveling alone, it was terrifying. I felt like a criminal. I called Marriott and asked to be transferred to a different property but they wouldn't do it without charging me more points/money. I am titanium elite status but in this entire experience I felt like less than dirt. It was the worse hotel experience I've had in my life and has me rethinking my relationship with Marriott. It really is too bad since it was a nice facility and the manager was nice, but there is something extremely toxic in the culture if the behavior exhibited by security is accepted. Clearly he wouldn't have done it if he thought it would risk his job. So my takeaway is that they can abuse guests with impunity. Look elsewhere if you are a single woman.
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Response from TeamMarriott, Director of Hotel Operations at Renaissance Phoenix Downtown Hotel
Responded 5 days ago
Dear U9659, Thank you for bringing this to our attention. We take matters such as this very seriously. As a result, please allow us some time to look into this matter further. Brandy Staab Director of Hotel Operations
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The hotel is well situated in the downtown area. It is near mass transit so getting around town was easy. It is located a brief walk from the baseball park and convention center. All of the staff were pleasant and professional. The most outstanding folks we met were the 'Navigators' Tim Quinn and Irma Rosario. I mostly worked with Tim. His knowledge of the Phoenix area is amazing. He freely shares his knowledge and provides sage advise on how to get the most out of your time in the Phoenix area. Thanks to Tim and Irma our trip went from being good to being awesome.
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Response from TeamMarriott, Manager at Renaissance Phoenix Downtown Hotel
Responded 2 weeks ago
Dear Florida_Bill813, Thank you for the excellent comments regarding your stay at the Renaissance Phoenix Downtown Hotel. We love hearing how much you enjoyed our excellent location near the convention center, and devoted staff, especially Tim and Irma. They will be truly happy upon reading your compliments. Thank you once more for the kind rating. We appreciate you taking the time to share your experience, and we look forward to seeing you again! Brandy Staab Director of Hotel Operations
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Clean, large , airy hotel located Downtown and for anyone who wants to dump their transport and enjoy the easy 5 min walk to Chase Field and the Suns stadium. No car means more beer and cocktails. Staff really friendly and helpful, rooms what you should expect from a high end hotel with plenty of space and soft downy beds. Also a very competitive price at the weekends so extend your stay. It’s worth it.
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Response from renhotelphx, Executive Response Team at Renaissance Phoenix Downtown Hotel
Responded 2 weeks ago
CarolSueTraveller, Thank you for being a guest and for posting a review of your stay! Yes, we are definitely in the heart of Phoenix, just blocks away from a variety of restaurants that you can pop in to before heading out to a game. No need for a rental car when you can walk to all your destinations. Our top-notch team of associates is always happy to help and we are glad that you made the most of your time with us. Looking forward to welcoming you back the next time your travels bring you to Phoenix! BONVOY!
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I stayed in this hotel for 3 nights for a work conference. It is very modern, clean, and nice. Good restaurants downstairs, awesome gym, and well located. Also very well priced. Would definitely return. No complaints at all
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Response from TeamMarriott, Manager at Renaissance Phoenix Downtown Hotel
Responded 4 weeks ago
Dear MuMo_Travelers, On behalf of our staff, thank you for the terrific review! We love knowing we made you feel right at home from the moment you walked into our newly redesigned lobby, with its stylish spaces and unique artwork. Moreover, we are also glad you liked our well-equipped fitness center and convenient location. We know you have many options when visiting Phoenix and we appreciate you choosing us! All of us at the Renaissance Phoenix Downtown Hotel look forward to having you visit with us again. Brandy Staab Director of Hotel Operations
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PRICE RANGE
$106 - $355 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
renaissance phoenix downtown hotel phoenix, wyndham phoenix, phoenix wyndham
LOCATION
United StatesArizonaCentral ArizonaPhoenix
NUMBER OF ROOMS
532
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