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BEST WESTERN InnSuites Phoenix Hotel & Suites

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#36 of 177 Hotels in Phoenix
GreenLeadersSilver level
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BEST WESTERN InnSuites Phoenix Hotel & Suites
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775 Reviews from our TripAdvisor Community

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Showing 747: English reviews
Las Vegas, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

We always love staying at this Best Western because of its central location. We hike squaw peak in the morning and are able to eat and shop at some of the best local spots in Phoenix from this hotel. It has a pool and a great happy hour with free drinks every night. It is inexpensive and great for our... More 

Review collected in partnership with Best Western

Helpful?
Thank Jennie R
Clayton, California
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

I have stayed here before. Nothing real fancy, but very reasonably priced, good location, pool and "social hour" available. Social hour includes beer, wine, chips, salsa, etc. The staff is friendly and the rooms are clean. Breakfast includes also scrambled eggs, hash browns, biscuit and gravy. Again nothing very special, but all included.

Helpful?
Thank Fifty7
Sun City AZ, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

really liked the style of the rooms as they are suites. very affordable here, especially in off peak season, Summer in Phoenix. there was some construction in the room next to mine, with lots of noise, but these upgrades are needed to make the hotel better. I will definitely consider staying here again.

Review collected in partnership with Best Western

Helpful?
Thank Jawna M P
San Juan capistrano, United States
1 review
5 of 5 stars Reviewed 1 week ago

My stay at the Best Western Inn & Suites in Arizona was nice. They served hot and cold breakfast food items such as eggs, sausage, hash browns, cereal, etc. In the evening from 5:00 -6:30 p.m. they provided their guest social event of food and drinks.

Review collected in partnership with Best Western

Helpful?
Thank Robert E
1 review
5 of 5 stars Reviewed 1 week ago

We loved this hotel! It was hard enough to drop our son off at College, but it was a great place to stay and know we can come back every time we can visit him. The suites were big and affordable. The breakfast was nice as was the social hour. Our youngest enjoyed the pool and cleaning was thorough and... More 

Review collected in partnership with Best Western

Helpful?
Thank Z4493VMericd
Las Vegas
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My family came to Phoenix AZ on Aug 12-15, 2016, stayed at best western inn and suites, black mountains was a great stay, we truly enjoyed our time here. Front desk was excellent, housekeeping was very attentive, breakfast was hot and plenty. The teenagers that came with us really enjoyed the pool area and looking for Pokemon. As adults we... More 

Helpful?
Thank Marilyn S
Las Vegas, Nevada
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is an old motel, that has been kept up pretty well. Our room was clean and comfortable, except for the bathroom. The door wouldn't close all the way, due to so many coats of paint. The toilet was made for a small child-- not an adult. The bowl was tiny, round, and it seemed like it was about 12... More 

Helpful?
2 Thank SandyBG16
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My stay was wonderful! The staff was very courteous and helpful. I was able to use the computer station and received heIp when I had an issue (my fault, not the hotel's.) I enjoyed the social and breakfast were great. I would recommend this hotel to friends and family!

Review collected in partnership with Best Western

Helpful?
1 Thank kathleent797
Texas
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I booked the Junior Suite (room 226) at this hotel for 3 nights as it had a good price. Guy at front desk was pleasant, offered suggestions to local eateries. Then it went south from there. When I got to my room, it smelled as if someone smoked in there, carpet and paint was in poor condition. What got me... More 

Helpful?
3 Thank txephipsi
Colorado Springs, Colorado
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 21, 2016

Each time we come to town we stay here. If you will, we feel comfortable here and know we'll have a great time. Well located and easy to get to. Calvin is doing a great job improving the property and services, We are seeing new staff members and they all seem to be on board with his philosophy. Well done!!!... More 

Review collected in partnership with Best Western

Helpful?
1 Thank watrbug77
mila s, Guest Relations Manager at BEST WESTERN InnSuites Phoenix Hotel & Suites, responded to this review

Dear Best Western Traveler, Thank you for staying with us and your kind comments. We here at the Best Western InnSuites Phoenix Hotel have a great team that works very hard to ensure all of our guest feel at home. I will be happy to forward your comments to Calvin!We appreciate your business and hope to see you again soon!!... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Perfect for business and leisure travel, we set a new standard among Phoenix hotels for suite accommodations, free amenities and superior service in coveted Biltmore-area. Delight in magnificent Phoenix Mountain Preserve views. Enjoy nearby golf courses, renowned attractions, decadent dining and spectacular shopping options, not to mention exciting sports events around the Phoenix/Scottsdale/Glendale area. Suite Luxury for Less with Cloud 9 Beds & Bedding and FREE: Hot Full Breakfast, WiFi, Evening Social Hour & more! ... more   less 

Additional Information about BEST WESTERN InnSuites Phoenix Hotel & Suites

Address: 1615 E Northern Ave, Phoenix, AZ 85020-3932
Location: United States > Arizona > Central Arizona > Phoenix
Price Range: $66 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN InnSuites Phoenix Hotel & Suites 2.5*
Number of rooms: 109
Reservation Options:
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Also Known As:
Best Western Plus Innsuites Phoenix Hotel Phoenix
Best Western Plus Innsuites Phoenix Hotel And Suites
Best Western Phoenix
Phoenix Best Western
Hotel Style:
#6 Green Hotel in Phoenix
#16 Best Value Hotel in Phoenix
#29 Romantic Hotel in Phoenix
#40 Business Hotel in Phoenix
#55 Family Hotel in Phoenix
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