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BEST WESTERN Airport Inn

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BEST WESTERN Airport Inn
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676 Reviews from our TripAdvisor Community

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Showing 614: English reviews
Pheniox, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

Bottom line the hotel in Tuscon Airport was much more updated and offered me a upgrade for using Best Western. This hotel doesn't even stand up to the other one, not as clean or accommodating. If this hotel was renovated to meet expectations plus add breakfast, it may stand up to the rest.

Review collected in partnership with Best Western

Helpful?
Thank Lisa W
Best W, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

Thank you very much for taking the time to share your input on positive improvements that we can address. We apologize for any inconvenience caused to you during your stay and we'll be sure to utilize your comments on implementing the necessary changes to provide a better experience for all future guests. Respectfully, Griselda Mena Assistant Manager More 

Phoenix, Arizona
Level Contributor
121 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We recently stayed at the Best Western Airport Inn when we realized that it would be far better to sleep at an airport hotel than drive up the same morning from Tucson for a 5 am flight. We arrived late and left early, so we didn't get to experience any of the extra amenities first-hand. However, we found the staff... More 

Helpful?
Thank Meghan M
Best W, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

Thank you, thank you, thank you! We appreciate your wonderful feedback and we love to hear that our guests enjoyed our services just as much as the accommodations. We cannot wait to host you again the next time you fly out of Sky Harbor International Airport. Kind Regards, Griselda Mena Assistant Manager More 

Long Island, New York
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Well, okay. You're about 100 yards from the tarmac in an area best descibed as a post-industrial era wasteland, but for a one-night stay with an early flight in the morning, the BW was just fine. On the upside, it's dirt cheap, they have a free shuttle to the airport, they have a really nice deep pool (5-9 ft.) and... More 

Helpful?
Thank AsylumResident
Best W, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

Thank you very much for selecting Best Western Airport Inn to host your Phoenix stay! We apologize for any inconvenience that was caused due to our location. We take great pride in providing clean, comfortable rooms and it is our hope that you can visit us again soon. Thank you, Griselda Mena Assistant Manager More 

Manchester, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived mid evening and the hotel was easy to find and close to the airport. Our room was clean, spacious and had eveything we needed. The bed was one of the most comfortable I've experienced in my years of travelling around the world. We had an excellent breakfast in the adjoining restaurant and would certainly return here again if... More 

Helpful?
Thank DoctorAnn
Best W, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

Thank you so much for your amazing feedback. We are glad to hear that your stay was satisfactory to your needs and we are even more happy to hear that you will be back to visit us again. We look forward to the opportunity of hosting you soon! Warm Regards, Griselda Mena Assistant Manager More 

South Jersey
Level Contributor
326 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Best Westerns are usually a medium priced hotel. Clean rooms and sometimes breakfast. But this hotel the breakfast was a little below par for BW. Needed to walk a little to get to shops and restaurants, but close to the airport. Which in traffic is a benefit.

Helpful?
Thank brenirish
Best W, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

Thank you so much for taking the time tell us what you liked and didn't like about our hotel. We'll be sure to use your comments to implement improvements and better our services for all future guests. We hope you can give us another try the next time you visit Phoenix. Sincerely, Griselda Mena Assistant Manager More 

Tucson, Arizona
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First let me state this, this hotel is RIGHT NEXT TO THE AIRPORT. If you can ignore the planes, then it's a great hotel! I love the sound, personally, so it never bothered me, but I know it might others. It wasn't the easiest to stay cool, for some odd reason, the AC unit wasn't working right. But it was... More 

Helpful?
1 Thank Theresa L
Best W, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

We appreciate your comments about your recent stay at out hotel. We're glad to hear that you found our location ideal to the airport and downtown Phoenix. We hope to see you again soon! Warm Regards, Griselda Mena Assistant Manager More 

Honolulu, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Clean hotel but water pressure in the room was poor and the air conditioner sounded like a jet engine taking off...louder then the airport. They also charged way to much for pets compared to all other hotels.

Review collected in partnership with Best Western

Helpful?
Thank Oscar R
Best W, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

Thank you very much for telling us what you didn't like about our hotel. We're very sorry for any inconvenience caused to you. Please know that we value your business and your comments. Your feedback helps us make the necessary improvements to better the experience for future guests. We hope you can give us another opportunity to provide you with... More 

New York City, New York
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Cheap and friendly, though the room was a bit dingy. They gave us small bottles of complimentary water, which was nice. Shuttle service to the airport was prompt and impressively professional. We didn't try out the roadhouse next door, but did say "roadhouse!" a lot.

Helpful?
Thank Redzuny
Best W, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

Thank you kindly for choosing our hotel to host your Phoenix stay. Your comments are of great value to us as they help us identify which improvements need to made. We hope you can visit us again soon! Thank you, Griselda Mena Assistant Manager More 

Riverdale, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Clean room, nice pool. Comfortable bed, good a/c for the very hot Phoenix sun. Very close to car rental return; free airport shuttle. Coffee and snacks for breakfast. Worth the few dollars more than the really cheap airport motels.

Helpful?
Thank Andrea S
Best W, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

Thank you kindly for your wonderful feedback. We're glad you enjoyed your stay and found the airport and car rental proximity convenient to your needs. We hope to be your choice hotel the next time you visit Phoenix. Warm Regards, Griselda Mena Assistant Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
BEST WESTERN Airport Inn is just one mile from Sky Harbor International Airport and offers free 24-hour airport transportation, free wireless internet access and complimentary coffee and bananas every morning from 3AM-7AM. Our restaurant located next door offers a casual atmosphere for breakfast, lunch or dinner. A few of our many services and amenities available to our guests include a business center, outdoor swimming pool, hot tub, saunas and a four station fitness center. Our eco-friendly guests rooms feature Serta Chesire matresses and 37 inch flat screen televisions with HBO. ... more   less 

Additional Information about BEST WESTERN Airport Inn

Address: 2425 S 24th St, Phoenix, AZ 85034-6806
Location: United States > Arizona > Central Arizona > Phoenix
Price Range: $72 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — BEST WESTERN Airport Inn 2*
Number of rooms: 117
Reservation Options:
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Also Known As:
Best Western Airport Hotel Phoenix
Best Western Phoenix
Phoenix Best Western
Hotel Style:
#17 Best Value Hotel in Phoenix
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