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BEST WESTERN Airport Inn

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654 Reviews from our TripAdvisor Community

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Showing 594: English reviews
Yuma, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

very accommodating very late arrival and very early departure shuttle always available snacks provided even though restaurant not open before 6 AM phone reservations handled very professionally location near airport convienent

Review collected in partnership with Best Western

Helpful?
Thank Laura R
United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

A very welcoming and caring staff await at the Best Western Phoenix Airport. Check-in and Check-out were as easy as one would expect. Room comfort was top notch. The staff in the restaurant were always friendly and had my coffee waiting for me before walking out the door to go to work in the evenings. I will return to this... More 

Review collected in partnership with Best Western

Helpful?
Thank Curtis H
Best W, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

Thank you so much for your wonderful feedback. We appreciate your business and are looking forward to hosting your next business trip. Kind Regards, Griselda Mena Assistant Manager More 

1 review
4 of 5 stars Reviewed 2 weeks ago

The room was fine, but no separate area for coffee, was located in restroom. Three parking spots in front of our room were blocked off for unknown reasons. Our room on corner of bldg., could hear every plane taking off and landing. should have asked for another room but did not. The bed was very comfy!

Review collected in partnership with Best Western

Helpful?
Thank 566celinar
Best W, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

Thank you very much for sharing what you liked and didn't like about our hotel. We'll be sure to use your comments to better our services and amenities. Please know that our staff is ready to assist in the future should our accommodations not meet your satisfaction. We're happy to find a solution that would best accommodate you. We hope... More 

Newhall, United States
2 reviews
3 of 5 stars Reviewed 2 weeks ago

I booked our room online and the reservation process was smooth and easy and our room was satisfactory. However, our room service experience was laughable. We ordered from the room service menu; one bacon and egg breakfast, one ham and egg breakfast and 3 coffees. According to the menu, breakfast comes with 2 eggs, seasoned fried potatoes and a biscuit... More 

Review collected in partnership with Best Western

Helpful?
Thank John S
Phoenix, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

After driving for 5 hours and making the wrong turn to the hotel, which was my fault. The hotel was very easy to find once I was going to right way. It was nice to walk into the beautiful, well presented lobby of the hotel. It even smelled clean and I was greeted with a hello and a genuine smile.... More 

Review collected in partnership with Best Western

Helpful?
Thank Virginia H
Best W, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

We are very thankful and appreciative for your wonderful feedback about your stay with us. Your comments help us to know which areas are satisfactory and which need improvement. We value your time and comments and look forward to hosting you again soon! Thank you kindly for recommending our hotel. Kind Regards, Griselda Mena Assistant Manager More 

Vail, Arizona
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

My family and I have to travel up to Phoenix to fly out most times when we vacation (our local airport is smaller with few flights). We book this hotel for the times we need an early morning flight. We drive up in the evening, park the car, spend the night, take the shuttle next morning and grab our flights.... More 

Helpful?
1 Thank Amy D
london, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Staff were really helpful and coped with our late flight problem Shuttle driver again excellent and considerate rooms fine and clean Air condiitioning a little noisy Bathroom clean and efficient.Good pool and surroundings Is that two hundred characters minimum?

Review collected in partnership with Best Western

Helpful?
Thank Colin S
Best W, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

Thank you kindly for your wonderful feedback! We're glad you enjoyed our services and amenities. We would be so honored to have you stay with us again the next time you are in Phoenix. Sincerely, Griselda Mena Assistant Manager More 

Surprise, AZ, United States
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Close to airport, but don't remember hearing any flights. Basic room, don't expect much. But a good, inexpensive over-night stay when you have an early morning flight. Food was good in the bar/restaurant. Could use a little more than a banana to take on the flight in the a.m.

Review collected in partnership with Best Western

Helpful?
Thank Sally B
Albuquerque, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

After traveling 7 hours on a Motorcycle, the Airport BW was the first hotel we encountered and because it was late and we were tired and hungry we stopped. The Air Conditioning system was loud enough to keep me awake for most of the night; the bed was a bit too soft; and this hotel didn't offer complimentary breakfast which... More 

Review collected in partnership with Best Western

Helpful?
Thank Larry V
Best W, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

Thank you very much for telling us about your recent stay at our hotel. We apologize for any inconvenience caused to you. Your feedback is important to us and we'll be using your comments to implement improvements to our services. We hope you can give us another try the next time you are passing through Phoenix. Respectfully, Griselda Mena Assistant... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
BEST WESTERN Airport Inn is just one mile from Sky Harbor International Airport and offers free 24-hour airport transportation, free wireless internet access and complimentary coffee and bananas every morning from 3AM-7AM. Our restaurant located next door offers a casual atmosphere for breakfast, lunch or dinner. A few of our many services and amenities available to our guests include a business center, outdoor swimming pool, hot tub, saunas and a four station fitness center. Our eco-friendly guests rooms feature Serta Chesire matresses and 37 inch flat screen televisions with HBO. ... more   less 

Additional Information about BEST WESTERN Airport Inn

Address: 2425 South 24th Street, Phoenix, AZ 85034
Location: United States > Arizona > Central Arizona > Phoenix
Price Range: $52 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — BEST WESTERN Airport Inn 2*
Number of rooms: 117
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotwire, Hotels.com, Priceline, Best Western + Iniative, TripOnline SA, Cancelon, Odigeo and Travelocity so you can book your BEST WESTERN Airport Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Airport Hotel Phoenix
Best Western Phoenix
Phoenix Best Western
Hotel Style:
#16 Best Value Hotel in Phoenix
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