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    Vacation Inn Phoenix

    2420 W Thomas Rd, Phoenix, AZ 85015-5938
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    10/8/2017 10/9/2017
    $50
    $50
    $50
    Traveler (26)
    Room & Suite (5)
    Dining (2)
    The Clarendon Hotel and Spa
    1,353 reviews
    #16 of 174 hotels in Phoenix
     
    La Quinta Inn Phoenix Thomas Road
    293 reviews
    #115 of 174 hotels in Phoenix
     
    Americas Best Value Inn - Downtown Phoenix
    759 reviews
    #23 of 174 hotels in Phoenix
     
    Comfort Suites Conference Center
    4 reviews
    #152 of 174 hotels in Phoenix
     
    Overview
    • Excellent3%
    • Very good18%
    • Average11%
    • Poor5%
    • Terrible63%
    4 days ago
    “False advertising & pics of their property ”
    Aug 10, 2017
    “Worst hotel ever!”
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Pets Allowed
    Business Center
    2.5 Star Hotel
    All hotel details
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    The Clarendon Hotel and Spa
    1,353 reviews
    #16 of 174 hotels in Phoenix
     
    La Quinta Inn Phoenix Thomas Road
    293 reviews
    #115 of 174 hotels in Phoenix
     
    Americas Best Value Inn - Downtown Phoenix
    759 reviews
    #23 of 174 hotels in Phoenix
     
    Comfort Suites Conference Center
    4 reviews
    #152 of 174 hotels in Phoenix
     
    Rooms
    Oct 8Oct 9
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (53)
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    1 - 5 of 52 reviews

    A TripAdvisor Member
    4
    Reviewed 4 days ago via mobile

    We had an unexpected late drive into town of Phoenix, Arizona. We have never been in the city before & we drove in very late..like around midnight. We decided to book a room, double queen beds at this place. We saw the pics before we...More

    Thank A TripAdvisor Member
    Reviewed August 10, 2017 via mobile

    I would have never stayed here if I was the one paying, there were homeless and drug deals right out side the entrance, rooms were dirty and stains all over the floors and the bathroom really needs some holikare. I would have been more comfortable...More

    1  Thank Dana B
    Response from vacationinnphoenix, Manager at Vacation Inn PhoenixResponded August 16, 2017

    Thank you for the feedback, we are so very sorry for your experience, we do not condone and illegal activity, but at the same time we do not check the rooms that people have rented, as a guest if you call us and we are...More

    Reviewed May 28, 2017 via mobile

    The lady that works the desk and the manger on duty will lie to you in your face back in 2016 I had stayed there for 2 months they accused me of have a room full of cats and dogs which I had no animals...More

    Thank Marie s
    Response from vacationinnphoenix, Manager at Vacation Inn PhoenixResponded May 31, 2017

    We appreciate your views on the situation, we are very sorry that we did not work out for you, however we have certain rules and we must adhere to those. We wish you the best of luck in your travels.

    Reviewed April 9, 2017 via mobile

    The front desk lady was very rude at check-in secondly I noticed a roach in the room and I was going to let it go because I was tired and I just wanted to go to bed then I turned the light on noticed bugs...More

    Thank Shay T
    Response from vacationinnphoenix, Manager at Vacation Inn PhoenixResponded May 4, 2017

    Thank you for the heads up, we are very sorry for any troubles and we regularly have inspections and have handled this.

    Reviewed April 5, 2017

    This hotel should not be listed on any Travel Sites. The pictures they posted are nothing like what the rooms are like. They charges my credit card $50.00 in case I stole anything. I asked them if that happened a lot and they said mostly...More

    Thank Dawn W
    Response from vacationinnphoenix, Manager at Vacation Inn PhoenixResponded May 4, 2017

    Thank you for the heads up, we have regular inspections and we are very sorry for your experience and I have sent this over to the owners for review.

    The Clarendon Hotel and Spa
    1,353 reviews
    #16 of 174 hotels in Phoenix
     
    La Quinta Inn Phoenix Thomas Road
    293 reviews
    #115 of 174 hotels in Phoenix
     
    Americas Best Value Inn - Downtown Phoenix
    759 reviews
    #23 of 174 hotels in Phoenix
     
    Comfort Suites Conference Center
    4 reviews
    #152 of 174 hotels in Phoenix
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Business Center with Internet Access
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Hot Tub
    Details
    • Price range
    • $43 - $573 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 149
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, TripOnline SA, Orbitz, Hotwire, Cheap Tickets, HotelQuickly and getaroom.com so you can book your Vacation Inn Phoenix reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Arizona >
    • Central Arizona >
    • Phoenix >
    • Encanto
    Add Photo Photos
    Traveler (26)
    Room & Suite (5)
    Dining (2)
    Pool & Beach (1)
    Hotel & Grounds (29)
    Business Center & Event Rooms (1)
    Nearby
    Sponsored by:
    The Clarendon Hotel and Spa
    1,353 reviews
    2.00 miles away
     
    Americas Best Value Inn - Downtown Phoenix
    759 reviews
    2.74 miles away
     
    La Quinta Inn Phoenix Thomas Road
    293 reviews
    .11 miles away
     
    Comfort Suites Conference Center
    4 reviews
    1.13 miles away
     
    Nearby Restaurants
    Puerto Rico Latin Grill
    18 reviews
    .42 miles away
    La Pinata
    49 reviews
    .78 miles away
    Pizza A Metro
    39 reviews
    .11 miles away
    Maxim Restaurant
    6 reviews
    .85 miles away
    Nearby Attractions
    Heard Museum
    2,210 reviews
    2.35 miles away
    Phoenix Art Museum
    812 reviews
    2.44 miles away
    Burton Barr Central Library
    192 reviews
    2.54 miles away
    Arizona Capitol Museum
    144 reviews
    2.44 miles away
    Ask a question
    Questions & Answers
    Kate P
    February 24, 2016|
    Answer
    Response from Rusty L | Reviewed this property |
    I have no idea. I don't work for the hotel, I was a guest there. I would suggest staying at the La Quinta hotel right across the street. Pets stay free there.
    0
    Votes
    truckrider
    February 23, 2015|
    Answer
    Response from vacationinnphoenix | Property representative |
    Dear Truckride, Thank you for your opinion, We are a limited service budget hotel, That is our truth, we are always doing our best to upgrade many things at our hotel, As every hotel we have happy guests and unhappy guests... More
    0
    Votes
    Carl R
    February 23, 2015|
    Answer
    Response from vacationinnphoenix | Property representative |
    We did our best to answer this review with as much honesty as we could without divulging our guests private information, we are a limited service hotel, we have clean, comfortable rooms, Free WiFi, Free Breakfast, a great... More
    0
    Votes
    Room Tips
    "Try a different hotel"
    Read review
    "Ask for a room far from the main entrance"
    Read review
    "Do not stay here"
    Read review
    "Come with you clean gloves in hand for an inspection."
    Read review
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