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Vacation Inn Phoenix

Traveler (58)
Room & Suite (7)
Traveler (58)
Room & Suite (7)
Dining (2)
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Rooms
Dec 2Dec 3
|
1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent4%
  • Very good14%
  • Average15%
  • Poor6%
  • Terrible61%
Vacation Inn is a 150-room interior corridor hotel with a tree-lined courtyard. We are approximately 9 miles from Phoenix Sky Harbor International Airport and located near the interchange of I-17 and I-10 freeways. The Metro Light Rail station on Central Avenue is 1.5 miles from the hotel. We are close to many local attractions and we have ample parking spaces able to accommodate RVs. The pet friendly Vacation Inn offers guests Free coffee service in the lobby. After a long day, relax and unwind around our outdoor pool side and hot tub. Other hotel amenities include free wireless internet access, free parking, a business center, vending machine, copy and fax services.
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Property amenities
Pool
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Free High Speed Internet (WiFi)
Hot Tub
Laundry Service
Banquet Room
Non-Smoking Hotel
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Room features
Air Conditioning
Microwave
Refrigerator in room
Non-Smoking Rooms
Good to know
HOTEL STYLE
Budget
HOTEL CLASS
Location
Full view
Getting there
Sky Harbor Intl Airport7 mi
Phoenix-Mesa Gateway Airport28 mi
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Nearby restaurants
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Nearby attractions
See all nearby attractions
Reviews (72)
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71 results
Traveler rating
3
9
11
4
44
Traveler type
Time of year
LanguageEnglish
3
9
11
4
44
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1 - 5 of 71 reviews
Reviewed 3 weeks ago via mobile

I still wonder how this hotel got listed on TripAdvisor & other such sites! To say that I was disappointed in my recent stay here is an understatement. We had to cut short our stay & left the following day & didn’t mind losing payment...More

Thank vincentpaul35
Response from vacationinnphoenix, Guest Relations Manager at Vacation Inn PhoenixResponded 3 weeks ago

Thank you so much for the feedback, we are very sorry that this was your experience and I will make sure that this is sent over to the managers for review. Although it is an older hotel we do our best to keep it clean...More

Reviewed September 21, 2018

Upon arrival, we were greeted by a crudely handwritten note taped to the locked door that said, "Back in 15 minuts." (exact spelling) In reality, we were kept waiting outside for over 30 minutes and while we were waiting out in front of the office,...More

Thank Kevin M
Response from vacationinnphoenix, Guest Relations Manager at Vacation Inn PhoenixResponded September 26, 2018

Thank you for the feedback, we are very sorry for your experience as our night person should have been more friendly and we will forward over the information to our manager to make sure that we check out the room and handle this issue.

Reviewed September 7, 2018 via mobile

I have to say this is been the best for the price. The front office staff is so nice and super busy. I think the only issue I could state is due to some issues with an appliance in my room and needing to be...More

Thank Nichole H
Response from vacationinnphoenix, Guest Relations Manager at Vacation Inn PhoenixResponded September 26, 2018

Thank you so much for the fair and kind words, we really appreciate it and thank you for being understanding about the microwave, we are happy that we got you guys situated! We thank you for your business!

Reviewed August 6, 2018 via mobile

You have to remember that you get what you pay for. You can't expect a 4-star hotel when you paid 1-star prices. Is comprable to a weekly rental out here except way easier to get into if you have an Extended Stay this is definitely...More

Thank kbuckh746529
Response from vacationinnphoenix, Guest Relations Manager at Vacation Inn PhoenixResponded August 9, 2018

Thank you for the fair and kind words, we appreciate it and we thank you for your business!

Reviewed June 26, 2018

Felt sad after booking the room here. bed sheets having cigarette holes. Parking is open parking no security any outsider can come easily. No break fast provided.. thought it feels cheep but not suggestible and suitable for families.

Thank Raja J
Response from vacationinnphoenix, Guest Relations Manager at Vacation Inn PhoenixResponded June 27, 2018

Thank you for the feedback, we are very sorry that you were let down as we do our best to keep a clean and comfy hotel and again appreciate the feedback..

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Questions & Answers
Ask a question
Kate P
February 24, 2016|
Answer
Response from Rusty L | Reviewed this property |
I have no idea. I don't work for the hotel, I was a guest there. I would suggest staying at the La Quinta hotel right across the street. Pets stay free there.
0
Votes
truckrider
February 23, 2015|
Answer
Response from vacationinnphoenix | Property representative |
Dear Truckride, Thank you for your opinion, We are a limited service budget hotel, That is our truth, we are always doing our best to upgrade many things at our hotel, As every hotel we have happy guests and unhappy guests... More
0
Votes
Carl R
February 23, 2015|
Answer
Response from vacationinnphoenix | Property representative |
We did our best to answer this review with as much honesty as we could without divulging our guests private information, we are a limited service hotel, we have clean, comfortable rooms, Free WiFi, Free Breakfast, a great... More
0
Votes
Room Tips
"somewhere else"
FamilyofEd
Feb 25, 2018
Read review
"Do not choose 138. That's the room we stayed in. Bad toilet, overrun with roaches."
U9999AFsophiel
Nov 8, 2017
Read review
"Try a different hotel"
D924WNdawnw
Apr 5, 2017
Read review
"Ask for a room far from the main entrance"
dawnh180
Feb 20, 2017
Read review
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PRICE RANGE
$44 - $127 (Based on Average Rates for a Standard Room)
LOCATION
United StatesArizonaCentral ArizonaPhoenixEncanto
NUMBER OF ROOMS
149
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