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Travelodge Phoenix North

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Travelodge Phoenix North
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148 Reviews from our TripAdvisor Community

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Showing 145: English reviews
Tucson, Arizona
1 review
1 of 5 stars Reviewed July 30, 2016

It is not about how fair and weakness this hotel is, It is about the safety in this hotel. You can not enter to the lobby! They put a very think glass and you talk behind it and there is a hole to give the documentation. I was wondering why I can not enter to the lobby?! Then after couple... More 

Helpful?
Thank raidtariq
Dipesh P, Guest Relations Manager at Travelodge Phoenix North, responded to this review

Thank you for sharing the details about your recent visit. I am terribly sorry to hear of your disappointment with our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Know that your voice is important to us and that we are working hard to address these issues and improve upon... More 

Level Contributor
8 reviews
8 hotel reviews
1 of 5 stars Reviewed June 16, 2016 via mobile

Most dreadful place ever. Don't go there. In all our travels we have never seen anything so awful and disgusting. Staff rude and unhelpful. The place should not even be allowed to trade. When we complain the staff tell us that's how it is do what you like you won't get your money back. No breakfast because the person never... More 

Helpful?
Thank Louise H
Dipesh P, Guest Relations Manager at Travelodge Phoenix North, responded to this review

I am sorry for any rudeness or insult that you encountered with this situation and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to... More 

Wisconsin Dells,
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 26, 2016

Went here to see my aunt. Luckily I only stayed in this room for one night. I checked in, went to my room, and found it only partially made up. There were two queen size beds. One was completely missing the blanket (from the room) - so they never bothered to make up the bed. I called the front desk,... More 

Helpful?
2 Thank susanpQ6615XM
Dipesh P, Guest Relations Manager at Travelodge Phoenix North, responded to this review

I am so sorry that you smelled smoke in your room and I want to assure you that we do our best to ensure that smokers do not smoke in our non-smoking rooms; and when a situation like this occurs, we address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. . We already informed... More 

S��͏D"
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed April 26, 2016

First problem was that there was no chair at the desk, so I had to work sitting on bed. Next was I awoke during the night with bites all over by left side. In the morning I was able to determine they were from bedbugs. Then on top of that I can't eat gluten but can usually do okay at... More 

Review collected in partnership with Travelodge

Helpful?
Thank Lee S
Dipesh P, Guest Relations Manager at Travelodge Phoenix North, responded to this review

We take all reports of lacking service and issues with amenities and accommodations seriously, particularly those that you have raised. We have not found any evidence of a bedbugs problem, but we thank you for alerting us to the possibility so that we can take immediate action. We hope you'll return to enjoy the continuous improvements made in our policies,... More 

San Diego, California
1 review
1 of 5 stars Reviewed April 26, 2016

By far this was the worse hotel I ever stayed at. It smelled, the beds were horrible, television was old and static filled, went to take a shower and there was no running water, safe was broke, no internet in most rooms - and they were out of milk, juice, cereal - leaving packets of oatmeal and bread available for... More 

Review collected in partnership with Travelodge

Helpful?
Thank 495russellw
Dipesh P, Guest Relations Manager at Travelodge Phoenix North, responded to this review

Thank you for submitting your review of our hotel. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. Your concerns regarding the level of cleanliness and outdated condition of the facility will be addressed accordingly. Allow me to apologize for any inconvenience these issues may have caused you.... More 

Taylor, Arizona
1 review
1 of 5 stars Reviewed April 23, 2016

This was the worst stay I have had at a motel. Twice during our 6 day stay we could not get into room and had to get new keys. Many time we had no water pressure and we had to be careful when we turned on sink faucet because it was lose. Constant noise from other rooms and parking lot... More 

Review collected in partnership with Travelodge

Helpful?
Thank Z5445CSjamesk
Dipesh P, Guest Relations Manager at Travelodge Phoenix North, responded to this review

Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We appreciate your time in pointing out the areas in most need of attention as we work towards updating and improving upon our accommodations. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include... More 

Questions? Get answers from hotel staff and past guests. Ask a question

4 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service

Additional Information about Travelodge Phoenix North

Address: 2735 W Sweetwater Ave Bldg A, Phoenix, AZ 85029-1311
Location: United States > Arizona > Central Arizona > Phoenix > North Mountain
Price Range: $41 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Travelodge Phoenix North 2*
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