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Pointe Hilton Tapatio Cliffs Resort

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11111 N. 7th St, Phoenix, AZ 85020-1176
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (653)
Room & Suite (144)
Videos (2)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pointe Hilton Tapatio Cliffs Resort
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#55 of 186 hotels in Phoenix
Location
Cleanliness
Service
Value
Discover our iconic Phoenix resort with a rich history in the local area. Guests can expect an experience made special through quality, all-suite accommodations and superior service. Enjoy a surplus of perks and amenities coupled with breathtaking mountain views, exquisite water features, fine dining, on-site spa, world-class Troon golf and so much more. Pointe Hilton Tapatio Cliffs sets the standard in beauty, service and convenience of location.
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Room & Suite (144)144
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Golf course
Hiking
Business Center with Internet Access
Electric vehicle charging station
Valet parking
Wifi
Paid wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Tennis court
Conference facilities
Banquet room
Meeting rooms
Spa
Salon
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Family Resort
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
1,708Reviews66Q+A100Room tips
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Popular mentions
jra3 wrote a review Jan 16
Wisconsin661 contributions177 helpful votes
We stayed here one night. Frankly, I feel that the way the rooms are sold on the Hilton website is deceiving. You pay a premium thinking you’re getting a view... a view of a parking lot. Rooms themselves are dated, with aging furniture that’s seen better days, and a weird bifurcated bathroom. Add in an obnoxious resort fee, and you may feel disappointed. Room itself, suites room: small relatively dirty balcony; small (very small) bathroom, with a toilet and old tub in one room, and wash basin in another room across the hall; bedroom had a postage stamp sized LCD TV and a bed sub-standard for a Hilton; and the living area has a pull out couch and chair... both aging and relatively uncomfortable, and the TV size was slightly better, but not acceptable for properly price. Falls pool area is OK. Enjoyed an afternoon in the sun. Decent pool bar with comparably good prices. As a Hilton Diamond I felt like I didn’t receive much benefit of recognition as a “valued customer,” given the resort fee wipes away many benefits... the breakfast benefit was a joke and we went elsewhere. If you have an oversized vehicle: parking a driving the streets around the resort can be a challenge. Would I return? Probably not.
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Date of stay: January 2021Trip type: Traveled as a couple
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Ratpack6 wrote a review Jan 1
Northfield, Minnesota28 contributions19 helpful votes
Hotel's Favorite
The resort is built into the side of a mountain, hence the name Tapatio Cliffs! It’s so pretty and interesting! All employees we came in contact with were so friendly, helpful and professional! The pool areas are very nice, The Falls has a fun water slide that my kids loved! There was plenty of space to spread out from other families during COVID. This resort took pandemic precautions seriously without limiting our vacation experience! The rooms are definitely older and not luxurious, but still very clean and nice. Our family of 6 stayed comfortably in a poolside suite. The driveways and parking lots have steep slopes, which I thought was cool, but if you’re someone with mobility issues it could be difficult. They responded quickly and kindly to our requests for extra towels and shampoo. The server at the pool was so sweet, and the food we ordered to our pool chairs came out hot and tasted good! (That’s not always the case at other resorts so I thought I’d add that to my review) Overall, it was a wonderful place! It feels a bit secluded from hustle and bustle, however it’s not very far from anything! You can even take an underground tunnel across the street to hike the North Mountain area, and Lookout Mountain golf is within walking distance too, my guys loved golfing there!
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Date of stay: December 2020Trip type: Traveled with family
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Response from Ron Simon, General Manager at Pointe Hilton Tapatio Cliffs Resort
Responded 1 week ago
Ratpack6, happy New Year and thank you so much for taking the time to share details of your recent stay. We take pride in providing a clean and safe environment for you and your family to vacation at. Our goal is to give our guests the best possible experience and I'm thrilled to read that our team members provided you with that! On behalf of the resort, we hope to welcome you back for another visit very soon!
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PSU98 wrote a review Dec 2020
Highlands Ranch, Colorado23 contributions17 helpful votes
The hotel is on a beautiful piece of property north of Phoenix. Restaurants are nearby and plentiful and you can walk to the hotel golf course. The pools are in need of updating but generally great for families. It offers a resort like feel for hotel prices. The rooms are dated and in need of a refresh on furniture, kind of like an Embassy Suites, not quite up to full "Hilton Quality". I'd stay again with my family but know what you are paying for is the resort itself and not the rooms.
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Date of stay: November 2020
Rooms
Service
Sleep Quality
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Response from Ron Simon, General Manager at Pointe Hilton Tapatio Cliffs Resort
Responded 3 weeks ago
PSU98, first and foremost, thank you for choosing to stay with us at Tapatio Cliffs! While I regret to hear you were disappointed with your accommodation, I am happy that you were able to enjoy the resort overall and our location. I appreciate your feedback and will discuss it with our team - we do share reviews and comments to help better the guest experience. I hope you will choose to stay with us again when your travels bring you back to Phoenix.
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Amy wrote a review Dec 2020
2 contributions1 helpful vote
Spent a long weekend with my boyfriend at Tapatio Cliffs. Everyone we interacted with was very friendly and ensured we had everything we needed for our stay. We stayed in the "adults only" poolside of the hotel where it was quiet, the pool/hot tub were great and the access to the bar (and grad and go breakfast in the am) was very convenient. This is a great location for those looking to golf & relax, with plenty of dining on site or nearby and hiking trails across the street. Overall, good value for what you are paying for.
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Date of stay: December 2020
Location
Cleanliness
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1 Helpful vote
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Response from Ron Simon, General Manager at Pointe Hilton Tapatio Cliffs Resort
Responded 3 weeks ago
Amytravel2020, thank you for your review and for sharing your experience. I'm happy you enjoyed the resort and was able to take advantage of the available amenities. Your recommendation is very much appreciated and we sincerely look forward to welcoming you back in the near future!
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TropicalTraveler78 wrote a review Dec 2020
Jupiter, Florida166 contributions144 helpful votes
Nice place, solid 3.5 star type of hotel. It is showing some age but we really had a good time and the location adjacent to the hiking trails was a nice plus. Pool area was fun, but could use some maintenance. Top of the Pointe was great. Much of the hotel was closed to do covd, and we got a room in the main building which was smaller than expected with low ceilings compared to what we booked. The "to-go" breakfast being in the Mexican restaurant was too crowded, just open the restaurant. With friends in the area I would stay again. I was not "wowed" but it was good. Service wasn't that great-- I asked for a couple wine glasses to be brought to my room, and they just said "no and we don't have any". Rooms remind me of Embassy Suites to set your expectations.
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Date of stay: October 2020
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from Ron Simon, General Manager at Pointe Hilton Tapatio Cliffs Resort
Responded 3 weeks ago
TropicalTraveler78, I'm disappointed to hear you were less than satisfied with our service and we did not meet your expectations. We have had to adjust our amenities around COVID restrictions, but I thank you for your feedback so we may discuss it with the appropriate staff members. I hope you will give us a second chance for a future visit.
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PRICE RANGE
$93 - $348 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pointe hilton tapatio cliffs hotel phoenix, hilton hotel phoenix, hilton phoenix, pointe hilton tapatio cliffs resort, phoenix hilton
LOCATION
United StatesArizonaCentral ArizonaPhoenixNorth Mountain
NUMBER OF ROOMS
584
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Frequently Asked Questions about Pointe Hilton Tapatio Cliffs Resort
Which popular attractions are close to Pointe Hilton Tapatio Cliffs Resort?
Nearby attractions include Piestewa Peak (4.5 miles), Phoenix Mountain Preserve (2.1 miles), and Cholla Trail (4.2 miles).
What are some of the property amenities at Pointe Hilton Tapatio Cliffs Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Pointe Hilton Tapatio Cliffs Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pointe Hilton Tapatio Cliffs Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Pointe Hilton Tapatio Cliffs Resort?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Pointe Hilton Tapatio Cliffs Resort?
Conveniently located restaurants include Bobby Q, Original Breakfast House, and Sierra Bonita Grill.
Are there opportunities to exercise at Pointe Hilton Tapatio Cliffs Resort?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Pointe Hilton Tapatio Cliffs Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Pointe Hilton Tapatio Cliffs Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Pointe Hilton Tapatio Cliffs Resort?
Many travelers enjoy visiting Wrigley Mansion (5.4 miles), Cosanti (7.3 miles), and Sahuaro Ranch Park (7.4 miles).
Does Pointe Hilton Tapatio Cliffs Resort have any great views?
Yes, guests often enjoy the mountain view available here.