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Pointe Hilton Tapatio Cliffs Resort

726 reviews
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Traveler (207)
Room & Suite (52)
Pool & Beach (33)
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Overview
  • Excellent52%
  • Very good27%
  • Average11%
  • Poor6%
  • Terrible4%
Travelers talk about
“view restaurant”(18 reviews)
“adult pool”(20 reviews)
“falls pool”(9 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
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Offers from Pointe Hilton Tapatio Cliffs Resort
Special Offer: Double Points, Every Stay
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Rooms
Mar 6Mar 7
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1 room, 2 adults, 0 children
Standard Room
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Reviews (726)Write a Review
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All reviewsview restaurantadult poolfalls poollookout mountainfamily poolgolf coursemultiple poolsmain buildingpointe hiltonlarge poolbusiness conferencegreat propertywater slidefamily vacationtennis courtsmain poolnice rooms
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1 - 5 of 695 reviews
Reviewed 2 days ago via mobile

There were perhaps 2 or 3 employees who were kind, thoughtful and genuinely friendly. Other than that I must wonder where the “hospitality” is in the hospitality business at this hotel. We encountered being ignored by both restaurant and front desk staff. We encountered employees...More

2  Thank Debra S
Hotel's Favorite
Reviewed 4 weeks ago via mobile

Pointe Hilton Tapatio Cliffs enjoys a beautiful setting nestled into the Phoenix hillside. Although crowded when we were visiting w business conferences, the golf resort didn’t feel crowded. The rooms are bunched into separate buildings that dot the rocky hillside. There are elevators, but it’s...More

Thank mcdeux
Response from RonSimon, General Manager at Pointe Hilton Tapatio Cliffs ResortResponded 3 weeks ago

Thank you for choosing to stay with us for your getaway. We value your business and comments and are happy to hear that you enjoyed your time with us. I have addressed your feedback about the mini-bar with the manager and appreciate your calling this...More

Reviewed 3 days ago

From the bell desk, to check in, to the Spa and restaurants were excellent service. The Point in Tyme Restaurant food was beyond your taste bud, customers from the other tables rant and rave about the food that I ordered the same dish. the Bellboy...More

1  Thank kaykhan50
Reviewed 3 days ago

Great hotel in the north of Phoenix, nice pool area. Friendly staff. Bit outside of Phoenix, drivetime downtown is approx 20 min. rooms big and comfortable. Stayed a week there. Ideal for a combination between relaxing days and days to discover Arizona

Thank Christoph A
Reviewed 4 days ago via mobile

The actual layout of the resort is huge. The buildings need renovation, the property does as well and there was work being done which is good. The main pool, The Falls is beautiful and spacious. It also needs repairs and updating. The Sunset pool which...More

Thank Kathy M
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123456139
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Free Parking
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Golf course
Hot Tub
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
$169 - $407 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Phoenix
#6 Spa Hotel in Phoenix
#9 Luxury Hotel in Phoenix
#61 Business Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$169 - $407 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Phoenix
#6 Spa Hotel in Phoenix
#9 Luxury Hotel in Phoenix
#61 Business Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (207)
Room & Suite (52)
Pool & Beach (33)
Dining (16)
Business Center & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
Ask a question
John M
October 13, 2017|
AnswerShow all 3 answers
Response from Sara S | Property representative |
Yes they are.
0
Votes
Rosa V
September 16, 2017|
AnswerShow all 4 answers
Response from Aseem K | Reviewed this property |
Ask them if they have bed and breakfast packages, if they do then change your rate plan
0
Votes
Tat2turtle
September 2, 2017|
AnswerShow all 4 answers
Response from Sunshineshell567 | Reviewed this property |
Not that I saw but seems most places allow them now.
0
Votes
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12345616
Room Tips
"best view and quieter area"
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"Higher floors are better and have views."
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"Ask for a room in the main building"
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"The main building is great - being close to everything, but I love being out in the outer buildings"
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