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Pointe Hilton Tapatio Cliffs Resort

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11111 N 7th St, Phoenix, AZ 85020-1176
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (743)
Room & Suite (169)
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pointe Hilton Tapatio Cliffs Resort
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#60 of 187 hotels in Phoenix
Location
Cleanliness
Service
Value
Discover our iconic Phoenix resort with a rich history in the local area. Guests can expect an experience made special through quality, all-suite accommodations and superior service. Enjoy a surplus of perks and amenities coupled with breathtaking mountain views, exquisite water features, fine dining, on-site spa, world-class Troon golf and so much more. Pointe Hilton Tapatio Cliffs sets the standard in beauty, service and convenience of location.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Golf course
Hiking
Kids stay free
Electric vehicle charging station
Valet parking
Wifi
Paid wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Tennis court
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Family
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
1783Reviews73Q+A100Room tips
Traveler rating
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Popular mentions
adamlsmith1 wrote a review Jul 24
1 contribution
Great resort!!! The views and the pool are for the falls was a nice feature. I recommend trying to get a room overlooking the fall pools to have a view of northern Phoenix at night! A must is too go to the pool and experience being treated well with service.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: July 2021
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Lauralux wrote a review May 2021
Mesa, Arizona76 contributions38 helpful votes
Hotel's Favorite
We had a great experience start to finish. Front desk manager was super helpful and got us checked in and in our rooms quickly and did his best to accomodate special requests. Pools were lovely and service was great. The falls water park area was really nice. Plenty of places to relax and enjoy. Kids loved the slide and waterfalls, volley ball etc. Food and drinks at the Falls cantina was really reasonably priced and nice selection. Bartenders were great. Special shout out to Luke who was our server extrodinaire all weekend. He put up with our giving him a hard time, took pictures, made sure our food and drinks were plenty and just an all around great sport. Good service should be celebrated and when you have great service its even better. We had great service. He was a gem. Our bartenders were lovely and the whole time was just what we needed. Definitely will be back again. Good resort for older kids, although there are shallow areas just for kids. Squaw Peak may offer a little more for kids, but Tapatio felt better maintained and cleaner. Nicer team members, accomodations and prices. Kudos to the taco truck too! If you have the opportunity to visit it while there. Don't pass! Thank you for a really nice time!
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Date of stay: May 2021
Rooms
Location
Service
Room Tip: Main building by falls was a great location, but you can hear noise from pool, but its not bad....
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1 Helpful vote
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doylel2015 wrote a review Jul 24
Phoenix, Arizona9 contributions5 helpful votes
The property is very dated not very well up kept, the pools were average at best and the bed was very uncomfortable along with the temperature of the room was not to our liking. Found better value elsewhere.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: July 2021
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Dino wrote a review Jul 19
9 contributions
As a Phoenix native, I had heard that The Point Tapatillo was one of the finest experiences in the Valley. Maybe so 20-30 years ago? My wife and I booked a 2 night staycation for our 10 year anniversary and found the entire hotel to be filthy. Surprising especially given all of the covid protocols. Moldy bathtubs which could be easily fixed by scraping out and reapplying caulk. Doors that don’t fit their frames. Light and noise pouring through cracks. Even the technology in the room as basic as the room phone was something from the 1990s. Dirty yellow plastic corded phones. I haven’t seen phones like that in at least a decade. Everything seemed very outdated and I found myself wondering why I paid all that money $300 a night to stay in a place that was at such a low standard. Outside of our room, it looked like they hadn’t swept up in weeks. Also the paint and stucco on the buildings were faded and crumbling. What is expected for such a poorly managed place was the demographic that was included: parties and loud music on balcony’s as if we were at Mardi Gras. We had to change rooms at 10:30pm because of a rave happening above us. Security did nothing about it. I would suggest Hilton invest into refurbishing this once desirable location. Until then, will not be returning.
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Date of stay: July 2021Trip type: Traveled as a couple
Room Tip: Not a place if you’re looking to relax. May be a solid bachelor/bachelorette spot.
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Cayla B wrote a review Jul 16
1 contribution
Richard went above and beyond to provide a superb shuttle experience from the moment I requested a ride. Intelligent, forward thinking, engaging, and never missed a beat. I know talent when I see it. This resort needs to know how fortunate they are to have him as he really would be an asset to ANY company. Somebody needs to give him an opportunity to move into a role where he could earn what he is worth, a sales position with triple digit potential. If he lived in my state I would have already recruited him.
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Date of stay: July 2021Trip type: Traveled on business
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PRICE RANGE
$93 - $348 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pointe hilton tapatio cliffs hotel phoenix, hilton hotel phoenix, hilton phoenix, pointe hilton tapatio cliffs resort, phoenix hilton
LOCATION
United StatesArizonaCentral ArizonaPhoenixNorth Mountain
NUMBER OF ROOMS
584
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Frequently Asked Questions about Pointe Hilton Tapatio Cliffs Resort
Which popular attractions are close to Pointe Hilton Tapatio Cliffs Resort?
Nearby attractions include Piestewa Peak (4.5 miles), Arizona Tactical Adventures (3.1 miles), and Phoenix Mountain Preserve (2.1 miles).
What are some of the property amenities at Pointe Hilton Tapatio Cliffs Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Pointe Hilton Tapatio Cliffs Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pointe Hilton Tapatio Cliffs Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Pointe Hilton Tapatio Cliffs Resort?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Pointe Hilton Tapatio Cliffs Resort?
Conveniently located restaurants include Bobby-Q, Original Breakfast House, and Sierra Bonita Grill.
Are there opportunities to exercise at Pointe Hilton Tapatio Cliffs Resort?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Pointe Hilton Tapatio Cliffs Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Pointe Hilton Tapatio Cliffs Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Pointe Hilton Tapatio Cliffs Resort?
Many travelers enjoy visiting Wrigley Mansion (5.4 miles), Cosanti (7.3 miles), and Sahuaro Ranch Park (7.4 miles).
Does Pointe Hilton Tapatio Cliffs Resort have any great views?
Yes, guests often enjoy the mountain view available here.