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Pointe Hilton Tapatio Cliffs Resort

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Pointe Hilton Tapatio Cliffs Resort
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206 Reviews from our TripAdvisor Community

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Showing 198: English reviews
Phoenix, Arizona
Reviewed 2 days ago NEW

From the front desk to the entire staff I was impressed with their knowledge of the property and their friendliness. The property is impressive and my room was nothing short of outstanding. I'd stay hear again anytime and highly recommend it.

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Helpful?
Thank tcarr60480
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

We appreciate your very nice review and look forward to serving you again.

Chicago
Reviewed 2 days ago NEW

Excellent weekend getaway! My husband and father in law enjoyed the golf course as well. It was a great guestroom for children, spacious. The restaurant team was also very hospitable. We will definitely be back soon!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Ashley O
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for choosing to stay with us for your family getaway. Your kind comments are appreciated and it’s wonderful to hear that you will be back soon.

Austin, Texas
Reviewed 3 days ago NEW

1st visit to Arizona and we stay at the Point Hilton Tapatio Cliffs Resort. Absolutely amazing, breath taking and staff was just "absolutely awesome". would defenetly stay there again. Visited the Botanical Garden and experience the history of Cactus. Never seen some many different types of Cactus. "Interesting experience"

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Helpful?
Thank lrobin26
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for choosing our property for your first visit to Arizona. It’s great to hear that you enjoyed your time with us and will return. We look forward to serving you again soon.

Chandler, United States
Reviewed 3 days ago NEW

Hotel was very well kept. Hotel staff was very accommodating and helpful on a moments notice. Hotel has a very wonderful location. Very close to hiking trails. Rooms were beautiful with wonderful views.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 343armandr
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for your review. Your compliment about our staff is very nice to hear. We value your business and hope you come back soon.

Murray, United States
Reviewed 3 days ago NEW

The hotel was very clean and comfortable! The staff cared about your concerns and were very accommodating. We had a large conference spanning 2 days that included meals and an evening gathering/awards ceremony. The facility did a wonderful job with such a large group and everything went off without a hitch! It was a great experience!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank X653XXkimberlyw
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

We appreciate hearing your positive comments about our staff and your company’s conference. We value your business and hope you choose to stay with us again if your travels bring you back to Phoenix.

Orlando, Florida
Reviewed 5 days ago NEW

I had the luxury of staying at this amazing resort and it was honestly the best resort experience I've ever had. Everyone from the front desk, concierge, valet attendant, etc... had impeccable service. Around every corner my wife and I were greeted with a smile of enthusiasm. Even though we only stayed one night due to my brothers wedding in...

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Helpful?
Thank FLhospitality
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

It was such a pleasure hearing that your visit was the best resort experience you’ve ever had; words that every hotelier wants to hear. Your compliments about our team and your recommendation are very much appreciated. If your travels bring you back to Phoenix, we hope to have the pleasure of serving you again

Oro Valley, Arizona
Reviewed 5 days ago NEW

My only compliant is parking while checking in. I initially parked in front of the entrance and was told by an employee I had to park up the hill. It was raining which irritated me. The employee wasn't rude, but it would have been easier f I could have parked under the arches.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank kevinfB3245HM
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for your high score. We are happy to hear that you enjoyed your time with us with the exception of having to park in the rain. Please accept my apology for this inconvenience. While the intent was to prevent the drive from becoming blocked, we should have offered to valet your car for you. I’d like to thank...

Mobile , AL, United States
Reviewed 5 days ago NEW

Do not depend on the on ground shuttle to get you anywhere. It often had 1/2 hour wait times. Walk if you can. The staff though was extremely nice and helpful. The food was excellent and had good size portions. The staff tried to please you and constantly apologized for the late shuttle service.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Gino P
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

We appreciate your taking the time to provide us with your feedback. Our shuttle service is normally very quick, but from time to time when in high demand it can cause a delay. We value your business and if your travels bring you back to Phoenix, we hope you will give us another chance.

Shawnee, Kansas
Reviewed 5 days ago NEW

Although my family & I relocated to the Valley several years ago for business and lived there for many years, we had no idea the Hilton had such a nice resort there ! As a long-time Hilton HHonors member, we occasionally use points for leisure travel, and now that we have returned home to Kansas, it is GREAT to know...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank BradNancyH
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for your very nice review. We appreciate hearing that you enjoyed your visit and look forward to being your destination of choice for your getaways to Phoenix.

Sequim, United States
Reviewed 5 days ago NEW

Great stay. excellent service. Guest services very good, food great. Very enjoyable stay - room spacious, excellent in-room dining, relaxing atmosphere. Extremely helpful, pleasant and friendly staff.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank G6083QQgeorgem
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for choosing to stay with us. Your many compliments are so very nice to hear. We hope to have the opportunity to serve you again.

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
  • Bar/Lounge
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The tradition of delivering exceptional service and one of Phoenix's most unique resort experiences continues with a $8.5 million dollar renovation and redesign of the resort's expansive, 544 two-room standard suites. Guests can expect an experience made special through quality accommodations and superior service. Enjoy a surplus of perks and amenities coupled with breathtaking mountain views, exquisite water features, fine dining, on-site spa, world-class golf and so much more. Pointe Hilton Tapatio Cliffs sets the standard in beauty, service and convenience of location. ... more   less 

Additional Information about Pointe Hilton Tapatio Cliffs Resort

Address: 11111 North 7th Street, Phoenix, AZ 85020-1176
Location: United States > Arizona > Central Arizona > Phoenix
Price Range: $173 - $364 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pointe Hilton Tapatio Cliffs Resort 4*
Number of rooms: 584
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotels.com, Travelocity and Jetsetter so you can book your Pointe Hilton Tapatio Cliffs Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pointe Hilton Tapatio Cliffs Hotel Phoenix
Hilton Hotel Phoenix
Hilton Phoenix
Phoenix Hilton
Hotel Style:
#4 Top resorts Hotel in Phoenix
#6 Spa Hotel in Phoenix
#10 Luxury Hotel in Phoenix
#62 Business Hotel in Phoenix
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Questions & Answers

Here's what travelers have asked, with answers from Pointe Hilton Tapatio Cliffs Resort staff and other travelers.
37 questions
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4 months ago
Grand Rapids, Michigan
6 months ago
Oakwood, Ohio, United States
2 days ago
Grand Rapids, Michigan
6 months ago

See all questions (37)

Questions? Get answers from Pointe Hilton Tapatio Cliffs Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Mountain View rooms have a beautiful view of the mountains and the city.”
 of 5 bubbles KayeHorn, 1 week ago | Read review
“For $19/night we upgraded to the Superior Suite - well worth it!”
 of 5 bubbles ChrisK162, 3 weeks ago | Read review
“Building 2 had great access to conference center and not too far from the Falls Pool. We were moved from 19 which had access to the canyon.”
 of 5 bubbles Jen522, 3 weeks ago | Read review
“If you are up the hill you will have awesome views”
 of 5 bubbles DaQi, 5 weeks ago | Read review
“Ask for a room with a mountain or pool view rather than a parking lot.”
 of 5 bubbles BillC81, Nov 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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