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Pointe Hilton Tapatio Cliffs Resort

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Pointe Hilton Tapatio Cliffs Resort
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2,339 Reviews from our TripAdvisor Community

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Showing 2,235: English reviews
Orlando, Florida
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Stayed at Pointe Hilton Tapatio Cliffs at the end of May and to this day it's still one of my favorite experiences at a resort. Everything from when we first arrived with the valet attendant, to the front desk, and concierge were all first class!! The staff was very knowledgeable, caring and passionate about our experience their even though we... More 

Helpful?
Thank FLhospitality
Littleton, United States
3 of 5 stars Reviewed yesterday NEW

Poor service from check in to check out. Slow check in. It rained one night. Mud accumulated. I slipped on the mud, called to have them clear it. Eric (who answered) the phone, said they would come within the hour, they never came to clear the walkway directly in front of my room. Called for receipt to be emailed to... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Mary Ann R
Brush, Colorado
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for a family vacation and really enjoyed it. The views from the resort are great. Rooms are well kept up. They are currently remodeling, so the rooms may have a more modern feel soon. There are numerous pools, which was nice. This place is very kid friendly. If you are looking for an adults only place or a... More 

Helpful?
Thank Andy S
Phoenix, Arizona
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Recently I wrote a review on the Point Tapatio restaurant and want to ad some things. We just went back with several friends. Once you drive the winding, narrow road to get to the top to 18,000 feet above the Valley. They have valley parking. When you take the elevator to the top to the restaurant, you'll be impressed by... More 

Helpful?
Thank Heidi H
Phoenix, Arizona
Level Contributor
15 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Room was great! A selection of 8 different pools was kind of fun deciding which one to use next. I Loved the beach front entrance on one of the main pools. Pointe in Tyme restuarant has excellent food. Staff was so friendly and helpful. One of the very best gift shops ever seen in a hotel. The clerks were awesome!

Helpful?
Thank clminphx
Prescott, Arizona
1 review
4 of 5 stars Reviewed 3 days ago NEW

Very nice, clean hotel, even though it has been there forever! The pools were sparkling and beautiful, especially the "adult" pool! Cantina food a little over priced, but convenient . Not really sure of the point of Hilton honors???

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank jeanetteh971
Chicago/Palm Springs
Level Contributor
70 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This place is renovating rooms. Nice inside of room but outside is like a 60's motel. Restaurant is a time warp. Loud 80's radio blaring at breakfast. Bring your hiding poles. Parking is hard to find and on steep inclines.

Helpful?
Thank Talldude51
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for your review. It’s good to hear that you like our new renovated suites. Our resort was designed to have a Mediterranean look built into the mountain and I am sorry to hear that you don’t care for the architecture. We hope you will reconsider staying with us again if your plans bring you back to Phoenix. More 

Phoenix, Arizona
Level Contributor
44 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Our 4 day stay was pleasurable. What made it extremely valuable was the "Teacher special" which was a heavily discounted rate, plus the resort fee was included. For the price we paid it could not be beat. The room (2 room suite) was very spacious and recently updated. However, there were some things that prevented a 5 star: - The... More 

Helpful?
Thank thestuntdummy
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for choosing Tapatio Cliffs for your 4 day getaway. Your detailed review is very much appreciated and it’s good to hear that despite a few things less than perfect your overall stay was enjoyable. We hope to have the opportunity to serve you again. More 

Alhambra, California
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This resort is very huge. The rooms have been remodeled, but it is still a bit dated on the outside. They have multiple pools. We stayed in building 15 which had a pool across the street. The one way street to get to the top of the hill is VERY narrow. Since I drive a Chevy Silverado, the space was... More 

Helpful?
Thank Oneusernm2many
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for your positive review and compliments about our staff, the waterfalls and our Pointe In Tyme restaurant. We appreciate hearing that you will return and look forward to serving you again. More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

The details were undeniably flawless, from the transport staff to event coordinator, Traci Fox. We began with a welcome reception at Pointe in Thyme, which allowed us to greet all of our out-of-town guests. The hor 'dorves and cocktails delighted our friends and family. The accommodations fit our every need. The Spa relaxed the whole bridal party, even the groom,... More 

Helpful?
Thank Jennie A
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you very much for your 5 star review. Congratulations on your recent wedding. It’s such a pleasure to hear that we helped give you the wedding of your dreams. What a compliment that is. We wish you a long and happy life together and hope you come back again. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Pointe In Tyme at Pointe Hilton Tapatio Cliffs Resort
Pointe In Tyme at Pointe Hilton Tapatio Cliffs Resort
Cuisines: American, Gluten Free Options, Southwestern
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
After an elaborate $25 million dollar renovation the Pointe Hilton Tapatio Cliffs Resort has received the distinctive AAA Four-Diamond Award and guests can expect an experience made special through quality accommodations and superior service. Whether visiting for business or pleasure, you will enjoy all-suite accommodations; complimentary access to our expansive water feature; unique dining experiences; championship golf; relaxing spa and salon services; an array of shopping options. ... more   less 

Additional Information about Pointe Hilton Tapatio Cliffs Resort

Address: 11111 North 7th Street, Phoenix, AZ 85020-1176
Location: United States > Arizona > Central Arizona > Phoenix
Price Range: $104 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pointe Hilton Tapatio Cliffs Resort 4*
Number of rooms: 584
Reservation Options:
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Also Known As:
Pointe Hilton Tapatio Cliffs Hotel Phoenix
Hilton Hotel Phoenix
Hilton Phoenix
Phoenix Hilton
Hotel Style:
#6 Top resorts Hotel in Phoenix
#8 Spa Hotel in Phoenix
#13 Luxury Hotel in Phoenix
#62 Business Hotel in Phoenix
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