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This was the second time staying here but think next time in Phoenix will find another place. The third time was the charm on finding a room where the a/c worked and it was next to the noisy pool with spring break kids.
This is an older property that has been upgraded and renovated. We had a room with two queen beds. Our room was clean and comfortable. The beds were very nice, and provided us with great sleep. The neighborhood is quiet unless you get a room...More
This is the second, and final time that I'll choose the Four Points in Phoenix North. I arrived around 2 pm, expecting to get an early check-in. But, I was told that that was impossible before 3, as a large group had just left the...More
Response from Tiffany R, General Manager at Four Points by Sheraton Phoenix NorthResponded yesterday
We appreciate you taking the time to write this review on TripAdvisor. I am disappointed to hear about the multiple issues that you experienced during your stay at our hotel. I apologize that the speed of service was not where it should have...More
We recently hosted a 50th celebration at Four Points by Sheraton Phoenix North. Every comment made by our staff members and attendees is of a positive nature. This was a first-time experience in planning an event of this magnitude. Kevin, the catering manager, helped us...More
I really enjoyed staying in this hotel. The location was perfect. It was close to restaurants and shops. It was right off the highway. It has a Starbucks in the hotel. My favorite part was the balcony from my room opens up to the indoor...More