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Kimpton Hotel Palomar Phoenix

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2 East Jefferson Street, Phoenix, AZ 85004-2573
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (491)
360
Panoramas (8)
Room & Suite (389)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Kimpton Hotel Palomar Phoenix
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 187 hotels in Phoenix
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
Stylish Sophistication. Artistic Expression. In constant pursuit of the extraordinary in urban downtown Phoenix. With big-city flair befitting the nation's sixth largest metropolis, Kimpton Hotel Palomar Phoenix is contemporary, connected, and cosmopolitan. The prime downtown location in the shopping, dining, and nightlife hub known as CityScape positions guests among the best of the city, while upping the ante of upscale style and comfort. Impressively sleek design breathes chic peace and serenity into some of the largest rooms in Phoenix-at least 410 square feet-and takes luxurious comfort to a grand scale in the hotel's suites, spanning up to 1,700 square feet. It's a new frontier of four-star amenities, an ideal setting for guests to contemplate their next inspiring adventure while gazing over the urban landscape and distant mountains. Kimpton Hotel Palomar Phoenix's third floor plays host to a stunning and inviting rooftop with a pool, cabanas (all with views of downtown Phoenix), and LUSTRE Rooftop Bar, an open-air bar with local and seasonal specialties. This spectacular perch is where guests and locals soak in the atmosphere, lounge poolside, feast on fresh juice by day and sip a cocktail by night, while reveling in the impeccable, exclusive service. The hotel's tailored environment also lends itself to 15,000 square feet of meeting and event space. Catering from Blue Hound Kitchen & Cocktails, famous for innovative fare, adds that last delicious detail. Intentionally understated and attracting the driven esthete, Kimpton Hotel Palomar Phoenix wraps guests in a sharp, curated atmosphere.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Valet parking
Paid private parking on-site
Wifi
Paid wifi
Pool / beach towels
Rooftop pool
Outdoor pool
Heated pool
Restaurant
Poolside bar
Rooftop bar
Conference facilities
Banquet room
Meeting rooms
Massage
Rooftop terrace
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun terrace
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Room service
Safe
Iron
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Boutique
Languages Spoken
English, Spanish, Bosnian, Dutch and 1 more
1421Reviews20Q+A100Room tips
Traveler rating
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Popular mentions
Carlos G wrote a review Jul 20
Chicago, Illinois
I enjoyed my stay at the Kimpton. It's right in the middle of the action so be warned. if there's a suns or diamondback game you're literally next to where they play you'll have to deal with big crowds but other than that it's next to anything else you need. The pool & lounge area is really nice but limited poolside seating so make sure to get a spot early. Also, the shade will cover half the pool early in the afternoon but didn't bother us. I like our room it was spacious and clean. Didn't get a chance to try the food but all the drinks were on point. I'll definitely stay here again
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Date of stay: May 2021
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Joshua K wrote a review Jul 16
My room had NO air conditioning for first couple nights in PHOENIX, WOW! Had to ask for room to have new bedding changed and told me it would be no problem but it NEVER happened. Pool was for the entire Phoenix area not just pool guests, never got able to use. No apologies; offered a credit for taxes! Oh boy!!!
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Date of stay: July 2021
Value
Rooms
Service
Room Tip: Make sure there is Air conditioning!!!!
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honeycakes018 wrote a review Jul 3
Chicago, Illinois
Chose Kimpton based on reviews and mostly wasn’t disappointed. We were celebrating 2 occasions- our 30 year wedding anniversary snd our son graduation from Dental school . Staff was friendly snd efficient. Negative: The only disappointment was - room cleanliness and lack of complimentary water bottles ( given that it’s 100degree heat ) . As we cked into our room - there were used empty bottles underneath the bed - when bc we mentioned it to front desk the answer was - you will need to tell housekeeping ( oh by the way if you want your room cleaned you have to schedule it as nd request) So as we live there n pandemic times - finding someone’s used bottles under bed made us feel uncomfortable with overall sanitation and cleanliness of the room. Shower had tub only with curtain of questionable hair on it . Water - 5$ for plain bottle water in climate of desert- shouldn’t it be complimentary? We saw lots of people going to nearby Fry’s getting case of water . Positive: Plenty of towels, We’re greeted with fruits plate in honor of our celebrating Pool is nice with great service when bar is open Front desk was super helpful at all times and every morning there was complimentary coffee. Overall we enjoyed our stay and would probably return but hygiene and cleanliness has to improve
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Date of stay: June 2021Trip type: Traveled with family
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CLoz71 wrote a review Jun 2021
Bakersfield, California
I had stayed at the Kimpton in March when we were here for our annual Spring Training trip...and again the Kimpton exceeded my expectation! We arrived from our flight at 9 am, was not expecting to check in until 3pm, was only planning to check bags and go eat until we could check in, however we were checked in and able to enjoy the pool for the better part of the day! The staff is always friendly, the rooms are clean and have everything you need. The location could not be better! I will absolutely be staying here any time I am in Phoenix.
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Date of stay: June 2021
Value
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Sleep Quality
Room Tip: rooms away from the pool may be best if you plan to sleep during the day.
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Michael P wrote a review Jun 2021
Tucson, Arizona
There are a LOT of things to like about this hotel. My wife and I have stayed here a few times before, but not in a few years, and I enjoyed this one-night stay very much. First of all, the room was ready upon arrival, which is very important to me, because it’s just awkward when you have to sit around or find something to do when it’s not ready. Secondly, the front desk representative (I think it was Jennifer) was excellent. She really did make me feel welcome, accommodated my higher floor request, and in my case I had booked a second room for a friend, and she got my friend on the same floor as us. This was on a Saturday night where there’s a ballgame in town, too, so that was impressive. She was informative, friendly, and helpful, I liked the check-in experience. I was using IHG rewards points for this stay, and I have to say I was not treated like a second class citizen, as some hotels do when a guest uses points, or a third party site, to book. I truly felt valued. Not a corporate “we want our customers to feel valued” lip service kind of thing either, but I am serious, I really did feel like they valued me as a guest based on not only the check-in experience, but the entire stay. They have a text service for requests as some hotels do. That service only works if there are humans behind it that respond quickly and helpfully. And that was certainly the case here. They texted me shortly after I arrived in the room to see if I liked it. I thought that was a nice touch. And I DID like the room, VERY much. They put me on the top (10th) floor and the room had a great view of the mountains to the south. Now, how’s THAT for treating a guest redeeming points just like fully payin guests? See? But also I had a couple of questions during the stay that were answered quickly and helpfully. And you can use the text service to check out as well. The room itself was great. Not only did it have a view, but the bed was VERY comfortable. I liked the pillows, the mattress firmness, and even the nice padded headboard. Plus the edges of the bed were padded, so even if you do happen to stumble around at night and bump your leg on the bed, you’re not gonna get hurt. There’s a padded bench, a sizable one, below the window. So plenty of space to sit. I liked the little round clock radio that had a circular fluorescent light on the back, because at night it acted like a night light, it reflected off the wall behind it and did not annoy me during sleeping at all, it was just the right brightness. I know, people don’t get excited about clock radios but I really did think that was a cool feature. I liked the cage-style light fixture over the table, and the table itself was cool, it had like a Formica finish and a glass cover that I thought added a nostalgic touch to an otherwise modern room. TV size is very large. I didn’t watch it so I can’t comment on it, but the only minor drawback for a longer stay is no streaming. But I got the feeling you could bring your own streaming stick if you wanted to. Good closet space too. And the bathroom was great! I LOVED the shower, with the cool faux wood flooring, open half, great pressure, and quick to come to hot temperature. And this is key - enough racks to accommodate at LEAST two towels to hang up. So many hotels fail on this point, you have two people in a room and one of them has to settle for a spot where the towel really is not going to dry well at all. Very happy to be able to have two towel racks here. Particularly when there’s no housekeeping service, although they’ll bring you more towels, whatever you need, if you text them. Shampoo, conditioner, and body wash all affixed to the wall, conveniently. And the body wash smelled great! It’s just nice when you can take a nice shower and feel refreshed on a hot summer Phoenix day. Location is great downtown, even though we’re not here for a sporting event. Several good restaurants nearby and there’s even a Fry’s grocery store JUST across the street! 
Valet guys were pretty good and self-parking seemed like it would be easy too. Door people were excellent, they opened them for us every time, with a smile and a welcoming attitude. The only area for improvement I could see is maybe add some USB ports near the beds or really anywhere. I mean, there are enough outlets to charge your devices with a power source, but I like the built-in ports. Also, I don’t think I ever got a notification from the IHG app that I was able to check in or that my room was ready, even though when I arrived and used the in-person front desk, it was ready. I would definitely stay here again. Very pleasant experience. They thought of a lot of nice touches.
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Date of stay: June 2021Trip type: Traveled as a couple
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PRICE RANGE
$144 - $474 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Palomar Phoenix
LOCATION
United StatesArizonaCentral ArizonaPhoenixCentral City
NUMBER OF ROOMS
242
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Frequently Asked Questions about Kimpton Hotel Palomar Phoenix
Which popular attractions are close to Kimpton Hotel Palomar Phoenix?
Nearby attractions include Orpheum Theater (0.2 miles), Phoenix Symphony (0.2 miles), and Wells Fargo Museum (0.2 miles).
What are some of the property amenities at Kimpton Hotel Palomar Phoenix?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Kimpton Hotel Palomar Phoenix?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Kimpton Hotel Palomar Phoenix?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Kimpton Hotel Palomar Phoenix?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Kimpton Hotel Palomar Phoenix?
Conveniently located restaurants include Breakfast Club, Hanny's, and Blue Hound Kitchen & Cocktails.
Are there opportunities to exercise at Kimpton Hotel Palomar Phoenix?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Kimpton Hotel Palomar Phoenix?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Kimpton Hotel Palomar Phoenix?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Kimpton Hotel Palomar Phoenix offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Kimpton Hotel Palomar Phoenix?
The staff speaks multiple languages, including English, Spanish, Dutch, Swedish, and Bosnian.