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TownePlace Suites Phoenix North

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#67 of 177 Hotels in Phoenix
Certificate of Excellence
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136 Reviews from our TripAdvisor Community

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Showing 132: English reviews
Benson AZ
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 17, 2016 via mobile

Springhill suites, next door, was booked and suggested we stay here. Had a two room suite with kitchen which was nice and the price was very reasonable fir the accommodations. Having stayed at Springhill the week before we may have been a bit spoiled by their great staff, as we were not impressed at all by the TownePlace staff. We... More 

Helpful?
1 Thank PizzaguyBensonAZ
TMIHospitality1, Manager at TownePlace Suites Phoenix North, responded to this review

Dear PizzaguyBensonAZ, Thank you for reviewing the TownePlace Suites Phoenix North. I am glad to hear you liked your two bedroom suite, as well as our continental breakfast. However, I apologize for not providing the impressive service you deserve. These comments will be discussed with my team members as we continue to work towards impressing guests. We hope that you... More 

Spring Lake, Michigan
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 6, 2016

We were in town for 4 days for a wedding and stayed here in a 2 bedroom, 1 bathroom suite. It was clean and quiet. Décor is a little outdated--but beds were comfy, a/c was good, and staff was friendly. Breakfast was basic--but more than adequate. Towels could be larger--but there were plenty. The pool is small--but it was clean... More 

Helpful?
Thank springlakekathy
Randolph, NJ
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 1, 2016

We flew in late last night, and wanted a place on the North side of town so that we could get started early on our family road trip and skip the Phoenix traffic. The suites are clean & updated, with comfy furniture, tons of power outlets, and friendly & helpful staff.

Helpful?
Thank Joe C
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed March 23, 2016

In full disclosure, my loyalty belongs to Hilton, but it was spring training and this was within my company's budget...and I can see why! There is nothing special at all about it! A queen bed in each room. It definitely looks and feels run down. Fitness center has A LOT to be desired. There's one computer/printer for the "business center".... More 

Helpful?
Thank Vicki S
TMIHospitality, Manager at TownePlace Suites Phoenix North, responded to this review

Dear Vicki S, Thank you for your review. I apologize you were not satisfied with your stay. We appreciate guest feedback such as yours so that we can continue to improve our hotel. Please reconsider and allow us another chance to host you. Sincerely, Dominick C. General Manager More 

Level Contributor
1 review
4 of 5 stars Reviewed March 23, 2016 via mobile

Hotel and room were clean and worked well for our purpose to catch an early flight out of Phoenix Quiet and located to many food choices nearby. Basic needs were met. Difficult to get in and out of parking lot during busy traffic times.

Helpful?
Thank JT B
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 14, 2016

Excellent Hotel From the Staff to the rooms The front desk are great even got a Birthday Card from them, Thanks for making my stay very enjoyable. Would highly recommend this hotel.So if in Phoenix be sure to stay here it will be worth it.

Helpful?
Thank Joe M
USA
Level Contributor
62 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed March 6, 2016

Two weeks with the good people at this Marriott Towne Place Property met all of our sunshine-seeking needs, just north of downtown Phoenix and driving distance to anything we might want to visit in the area. Friendly and helpful staff (shout outs to Paul, Debbie, Debi and Evelyn for jobs well done) along with a congenial and PRESENT general manager... More 

Helpful?
Thank Mrlene4
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 5, 2016 via mobile

I stayed at this location for 6 nights on business. I found the breakfast to be sufficient and consistently the same each morning. My room was clean with extra towels, linens and blankets. I had a nice fully stocked kitchenette. The office has a small market to purchase snacks. Property has coin laundry, fitness center and small pool. The location... More 

Helpful?
Thank Kimberlee M
Huron, South Dakota
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 26, 2016

This was a business stay. I was within 5 minutes walking distance from my conference. A good location in the heart of Glendale/Phoenix, right off of the freeway. I did not have a vehicle, so restaurant choices were limited. Though there were enough within walking distance to satisfy my needs. Staff was friendly and helpful. When I asked for directions... More 

Helpful?
Thank Mark L
Tucson, Arizona
Level Contributor
57 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed February 16, 2016

Although this property obviously caters to those who can or need to stay longer, we chose it for our one-night visit to Phoenix because we were using Marriott points, and this was the least-costly option. There were no real surprises during our stay, and that was good. Every employee we encountered was efficient and polite. Our room (studio) was clean,... More 

Helpful?
1 Thank SonoraDick
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Self-Serve Laundry
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff

Additional Information about TownePlace Suites Phoenix North

Address: 9425 N Black Canyon Hwy, Phoenix, AZ 85021-2708
Location: United States > Arizona > Central Arizona > Phoenix > North Mountain
Price Range: $68 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Phoenix North 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Towneplace Suites Phoenix Metrocenter Mall Hotel Phoenix
Hotel Style:
#11 Best Value Hotel in Phoenix
#21 Business Hotel in Phoenix
#21 Family Hotel in Phoenix
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