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TownePlace Suites Phoenix North

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#68 of 178 Hotels in Phoenix
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TownePlace Suites Phoenix North
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138 Reviews from our TripAdvisor Community

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Showing 134: English reviews
Boise, Idaho
Level Contributor
165 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a typical TownePlace. I like the spacious rooms with the mini kitchen, nice beds. This property like many, is split into two buildings. Like many, the breakfast area is extremely small and the lobby is very tiny, so breakfast can be a challenge. The pool isn't open until 8 AM - what? It is light at 5:30 and... More 

Helpful?
Thank bethelandi
TMIHospitality1, Manager at TownePlace Suites Phoenix North, responded to this review

Dear Bethelandi, Thank you for taking time to fill out a review. It's great to hear you liked our spacious rooms and comfortable beds. However, I apologize our hotel did not meet your expectations, and I am sorry you were not satisfied with our pool hours. I understand how disappointing it can be when everything is not as you had... More 

Orem
Level Contributor
75 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This Hotel was nice. Management bent over backwards to solve an unforeseen situation and made out stay good. The Manager, Paul was really accommodating and met all our needs. The breakfast was good, but I wish there was a bigger place to sit down and eat. It got crowded real fast. We enjoyed our stay and I think you will... More 

Helpful?
Thank BretHutch
San Bernardino, California, Usa
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 weeks ago

We love staying at Towneplace! We've been to Phoenix many times and we always stay there. Amenities are great! I highly recommend !! We always stay in a suite, beautiful kitchen and just love it! We always say that we could live there. They offer a free breakfast...yummy!

Helpful?
Thank Susan V
Springfield
Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed August 1, 2016 via mobile

This was a combo business/vacation trip for three travelers. My spouse had a work conference just behind this hotel and i and a friend came along to sightsee. The room was perfect for sharing! The bathroom was a bit cramped but with a full kitchen and separate bedrooms it was ideal shared space. I enjoyed the larger fridge. Rooms made... More 

Helpful?
1 Thank Tarane12
Roanoke, Virginia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 28, 2016 via mobile

Really hot in Phoenix while I was there but the room was very comfortable and cool. The staff was always helpful and respectful. I kept odd hours because I was from the east coast and wanted to stay on that time zone because of my short stay (5 days). Overall great experience and I would stay there again.

Helpful?
Thank russman1972
El Paso, Texas
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 17, 2016

I'm a business traveler who is out of town 75% each month. I have established Gold Elite status with Marriott Rewards and Spire Elite status with IHG Rewards. I chose to stay at the TownePlace Suites off I-17 North last April 2016 for two reasons: 1) central location to my 10 clients and 2) I get to cook my meals... More 

Helpful?
2 Thank Trailblazer2012
TMIHospitality1, Manager at TownePlace Suites Phoenix North, responded to this review

Dear Trailblazer2012, Thank you for reviewing the TownePlace Suites Phoenix North. I am glad to hear our location was convenient for you. We pride ourselves in offering exceptional service, however it appears that your last stay with us was not up to our normal level of hospitality. I apologize we did not provide you with the kitchen accessories you preferred.... More 

San Diego, California
1 review
5 of 5 stars Reviewed June 26, 2016

I checked in to this hotel and i was welcomed by Emiliano with a big smile. Check in was fast and easy. My room was clean and had a little kitchen. Great customer service from the moment i walked in till the moment i checked out. I'd come back again.

Helpful?
Thank omniarabdulkarim
1 review
5 of 5 stars Reviewed June 24, 2016

Our room was a nice haven from the desert heat of Phoenix. The full kitchen was a nice surprise. We didn't use it except for the fridge but next time we will plan ahead and save money on eating out. The bed was very comfortable and the internet speed was great. WE will definitely stay there again.

Helpful?
Thank gary h
Phoenix, Arizona
1 review
4 of 5 stars Reviewed May 26, 2016

the room(319) was very nice,super clean, nice little kitchen . the customer service was great & the breakfast they had was the best I have ever...Pool was maintain well and Gym is also good. Evening they have some cookies, popcorn, etc.. it is tempting one..

Helpful?
Thank Karthik C
Seattle, Washington
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed May 18, 2016

Stayed here last week as a family of 5 in a 2 bedroom suite. Pros: Check in was easy with the Marriot mobile app. Received complimentary water bottle. CONS : We asked for few towels to the room which we had to collect from the front desk and they call it room service. This is the first time in our... More 

Helpful?
1 Thank LSN88
TMIHospitality1, Manager at TownePlace Suites Phoenix North, responded to this review

Dear LSN88, Thank you for reviewing the Towneplace Suites Phoenix North. I am glad to hear you had an easy check-in. However, I sincerely apologize that we did not deliver the service you expected and deserved. It is our goal to provide exceptional service to our guests, so all feedback is appreciated and will be used to make improvements to... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Self-Serve Laundry
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff

Additional Information about TownePlace Suites Phoenix North

Address: 9425 N Black Canyon Hwy, Phoenix, AZ 85021-2708
Location: United States > Arizona > Central Arizona > Phoenix > North Mountain
Price Range: $68 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Phoenix North 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Towneplace Suites Phoenix Metrocenter Mall Hotel Phoenix
Hotel Style:
#21 Business Hotel in Phoenix
#21 Family Hotel in Phoenix
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