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TownePlace Suites Phoenix North

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#64 of 173 Hotels in Phoenix
Certificate of Excellence
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1 room 2 adults 0 children
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TownePlace Suites Phoenix North
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147 Reviews from our TripAdvisor Community

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Showing 143: English reviews
Reviewed yesterday NEWvia mobile

Been to Arizona a handful of times, this hotel is the best by far. Great staff, very polite and always saying hi. The room was great, took about 5 minutes to get our room keys. Everything you need is in that room, and it smelled great. The bed could have been king size but that is small. Breakfast is great...

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Helpful?
Thank Adam H
Orange, California
Reviewed 3 days ago NEW

We just needed a place to stay for one night before we drove home to Orange County, this place was perfect. Rooms were clean, front desk and breakfast staff was friendly, we got a great nights sleep and my daughter got a waffle (with a cactus imprint!) in the morning! Loved that breakfast started at 6am, we were on the...

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Thank 4MomOf3
Austin, Texas
Reviewed 2 weeks ago

We chose this hotel due to our use of Marriott points. Checkin was quick and efficient, while customer service was friendly and enjoyable throughout our stay over the holiday. We changed rooms, per our request, and it was done efficiently and without question. They even followed up with us regarding the resolution to the problem that caused us to move....

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Thank JenEricTravelers
Langley
Reviewed December 1, 2016

Nice hotel, very clean. Wonderful staff all cheerful and helpful. Good breakfast with good selection. Breakfast lady very upbeat and friendly. Room was spacious with full kitchen and plenty of storage. Would definitely stay here again

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2Thank Alan C
Minneapolis, Minnesota
Reviewed November 14, 2016 via mobile

I had one night to find a place before my conference and relax and this was the perfect place to do this. I got amazing customer service right from the start and found my room to be everything I needed and more. There were suite a few cars in the lot and I never heard anyone the whole time I...

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Thank Brenda K
Sausalito, California
Reviewed November 10, 2016

I was in town for a few days and appreciated having a full kitchen rather than just a bedroom. The affordable studio was spotless, comfortable, and included everything needed such as dish soap. The staff was always helpful, including honoring my sign on the door requesting that they needn't come in to clean for my three-night stay since I had...

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Thank Rhymetime
Kingman, Arizona
Reviewed October 12, 2016 via mobile

This hotel was clean and kept up. Just stayed one night but I slept very well. Friendly staff. My only complaint is the morning breakfast was not great. Would stay here again. Great price and location.

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Thank Amanda G
Rancho Palos Verdes, California
Reviewed October 5, 2016

We stayed for three weeks, and enjoyed the stay. The room was large and clean. The front desk was very helpful and friendly. The rooms we're cleaned daily. They provide a free hot breakfast daily. Very convenient location many restaurants near by.

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Thank jack3294
Pittsburgh, Pennsylvania
Reviewed September 30, 2016

The suites are spacious, quiet and clean. It's very nice for big families who need the privacy of having 2 individual bedrooms. The rate is very affordable and includes breakfast for us all. I wish there were a TownePlace in every city I would visit.

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Thank Wanli M
Boise, Idaho
Reviewed September 17, 2016

This is a typical TownePlace. I like the spacious rooms with the mini kitchen, nice beds. This property like many, is split into two buildings. Like many, the breakfast area is extremely small and the lobby is very tiny, so breakfast can be a challenge. The pool isn't open until 8 AM - what? It is light at 5:30 and...

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Helpful?
Thank bethelandi
TMIHospitality1, Manager at TownePlace Suites Phoenix North, responded to this review

Dear Bethelandi, Thank you for taking time to fill out a review. It's great to hear you liked our spacious rooms and comfortable beds. However, I apologize our hotel did not meet your expectations, and I am sorry you were not satisfied with our pool hours. I understand how disappointing it can be when everything is not as you had...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff

Additional Information about TownePlace Suites Phoenix North

Address: 9425 North Black Canyon Freeway, Phoenix, AZ 85021-2708
Location: United States > Arizona > Central Arizona > Phoenix > North Mountain
Price Range: $90 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Phoenix North 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Towneplace Suites Phoenix Metrocenter Mall Hotel Phoenix
Hotel Style:
#21 Business Hotel in Phoenix
#21 Family Hotel in Phoenix
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Questions & Answers

Here's what travelers have asked, with answers from TownePlace Suites Phoenix North staff and other travelers.
5 questions
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Albuquerque, New Mexico
Madison, Wisconsin
20 days ago
Los Lunas, New Mexico
Garden City, Kansas

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Questions? Get answers from TownePlace Suites Phoenix North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Since you can easily hear people walking in rooms above you on the lower floors, it's helpful to request a room on the top floor.”
 of 5 bubbles Rhymetime, Nov 10, 2016 | Read review
“The suite is like a small apartment. Everything in the kitchen you will need.”
 of 5 bubbles SusanV205, Aug 24, 2016 | Read review
“All the rooms are fine.”
 of 5 bubbles 791karthikc, May 26, 2016 | Read review
“quieter floors, accessibility, located on major highway routes”
 of 5 bubbles victoriabK163PV, May 18, 2016 | Read review
“Find the back entrance across the parking lot exiting onto 25th street to avoid Frontage Road traffic during rush hours.”
 of 5 bubbles Mrlene4, Mar 6, 2016 | Read review
5 of 5
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