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TownePlace Suites Phoenix North

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#65 of 173 Hotels in Phoenix
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TownePlace Suites Phoenix North
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144 Reviews from our TripAdvisor Community

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Showing 140: English reviews
Langley
Reviewed 4 days ago NEW

Nice hotel, very clean. Wonderful staff all cheerful and helpful. Good breakfast with good selection. Breakfast lady very upbeat and friendly. Room was spacious with full kitchen and plenty of storage. Would definitely stay here again

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Helpful?
Thank Alan C
Minneapolis, Minnesota
Reviewed 3 weeks ago via mobile

I had one night to find a place before my conference and relax and this was the perfect place to do this. I got amazing customer service right from the start and found my room to be everything I needed and more. There were suite a few cars in the lot and I never heard anyone the whole time I...

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Helpful?
Thank Brenda K
Sausalito, California
Reviewed 3 weeks ago

I was in town for a few days and appreciated having a full kitchen rather than just a bedroom. The affordable studio was spotless, comfortable, and included everything needed such as dish soap. The staff was always helpful, including honoring my sign on the door requesting that they needn't come in to clean for my three-night stay since I had...

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Helpful?
Thank Rhymetime
Kingman, Arizona
Reviewed October 12, 2016 via mobile

This hotel was clean and kept up. Just stayed one night but I slept very well. Friendly staff. My only complaint is the morning breakfast was not great. Would stay here again. Great price and location.

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Helpful?
Thank Amanda G
Rancho Palos Verdes, California
Reviewed October 5, 2016

We stayed for three weeks, and enjoyed the stay. The room was large and clean. The front desk was very helpful and friendly. The rooms we're cleaned daily. They provide a free hot breakfast daily. Very convenient location many restaurants near by.

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Thank jack3294
Pittsburgh, Pennsylvania
Reviewed September 30, 2016

The suites are spacious, quiet and clean. It's very nice for big families who need the privacy of having 2 individual bedrooms. The rate is very affordable and includes breakfast for us all. I wish there were a TownePlace in every city I would visit.

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Helpful?
Thank Wanli M
Boise, Idaho
Reviewed September 17, 2016

This is a typical TownePlace. I like the spacious rooms with the mini kitchen, nice beds. This property like many, is split into two buildings. Like many, the breakfast area is extremely small and the lobby is very tiny, so breakfast can be a challenge. The pool isn't open until 8 AM - what? It is light at 5:30 and...

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Helpful?
Thank bethelandi
TMIHospitality1, Manager at TownePlace Suites Phoenix North, responded to this review

Dear Bethelandi, Thank you for taking time to fill out a review. It's great to hear you liked our spacious rooms and comfortable beds. However, I apologize our hotel did not meet your expectations, and I am sorry you were not satisfied with our pool hours. I understand how disappointing it can be when everything is not as you had...

Orem
Reviewed September 6, 2016

This Hotel was nice. Management bent over backwards to solve an unforeseen situation and made out stay good. The Manager, Paul was really accommodating and met all our needs. The breakfast was good, but I wish there was a bigger place to sit down and eat. It got crowded real fast. We enjoyed our stay and I think you will...

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Helpful?
Thank BretHutch
San Bernardino, California, Usa
Reviewed August 24, 2016

We love staying at Towneplace! We've been to Phoenix many times and we always stay there. Amenities are great! I highly recommend !! We always stay in a suite, beautiful kitchen and just love it! We always say that we could live there. They offer a free breakfast...yummy!

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Helpful?
Thank Susan V
Springfield
Reviewed August 1, 2016 via mobile

This was a combo business/vacation trip for three travelers. My spouse had a work conference just behind this hotel and i and a friend came along to sightsee. The room was perfect for sharing! The bathroom was a bit cramped but with a full kitchen and separate bedrooms it was ideal shared space. I enjoyed the larger fridge. Rooms made...

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1Thank Tarane12
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Self-Serve Laundry
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff

Additional Information about TownePlace Suites Phoenix North

Address: 9425 North Black Canyon Freeway, Phoenix, AZ 85021
Location: United States > Arizona > Central Arizona > Phoenix > North Mountain
Price Range: $79 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Phoenix North 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Towneplace Suites Phoenix Metrocenter Mall Hotel Phoenix
Hotel Style:
#21 Family Hotel in Phoenix
#21 Business Hotel in Phoenix
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Questions & Answers

Here's what travelers have asked, with answers from TownePlace Suites Phoenix North staff and other travelers.
3 questions
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Albuquerque, New Mexico
Los Lunas, New Mexico
Garden City, Kansas

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Questions? Get answers from TownePlace Suites Phoenix North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Since you can easily hear people walking in rooms above you on the lower floors, it's helpful to request a room on the top floor.”
 of 5 bubbles Rhymetime, 3 weeks ago | Read review
“The suite is like a small apartment. Everything in the kitchen you will need.”
 of 5 bubbles SusanV205, Aug 24, 2016 | Read review
“All the rooms are fine.”
 of 5 bubbles 791karthikc, May 26, 2016 | Read review
“quieter floors, accessibility, located on major highway routes”
 of 5 bubbles victoriabK163PV, May 18, 2016 | Read review
“Find the back entrance across the parking lot exiting onto 25th street to avoid Frontage Road traffic during rush hours.”
 of 5 bubbles Mrlene4, Mar 6, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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