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Hilton Garden Inn Phoenix Midtown

Traveler (101)
Room & Suite (46)
Pool & Beach (13)
Certificate of Excellence

About

#56 of 179 hotels in Phoenix
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free parking
Fitness Center with Gym / Workout Room
Room service
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Microwave
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Price Match Guarantee
Hotel deals

Location

Full view
47Car recommended
Grade: 47 out of 100
67Restaurantswithin 0.75 miles
5Attractionswithin 0.75 miles
822Reviews
114Photos
7Q+A
79Room tips
Traveler rating
  • 343
  • 237
  • 131
  • 71
  • 40
Time of year
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Popular mentions
The staff was very nice, friendly, and knowledgeable. I had no problems with the hotel from start to finish. I pointed out a leak in the bathroom and they had someone fix it immediately. The free shuttle was a huge asset to our stay.
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Review collected in partnership with Hilton Garden Inn
+1
Hotel's Favorite
I enjoyed my stay here and greatly appreciated the complimentary upgrade to a better/nicer room. The layout of the hotel was a little confusing. This is an older property and definitely needs a refresh sometime soon. Otherwise, for the price and location of where I needed to be,
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Response from Amber M, Manager at Hilton Garden Inn Phoenix Midtown
Responded Apr 9, 2019
Wow 5 out of 5! I am so happy that you enjoyed your stay with us so much! I will be sure to share your kind words with our desk staff! Thank you for taking the time to review our hotel and we look forward to seeing you again in the future!
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This location is a good one for any person looking to do activities around the city. The staff is very attentive and engaging. My room was upgraded to a suite which was fantastic. Parking is tough so drop your bags off first then park the car.
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We had a pleasant stay until Maria the night clerk had to ruin the evening by being so rude. It would have been understandable if she had called us nicely before to let us know to keep the noise down but she didn't. She was rude straight off and without warning.
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Review collected in partnership with Hilton Garden Inn
Response from Jay A, Manager at Hilton Garden Inn Phoenix Midtown
Responded 5 days ago
I would like to start by sincerely apologizing to you about not meeting your expectations at your recent stay at Hilton Garden Inn Phoenix Midtown. We pride ourselves in excellent customer service and it seems we have let you down. We already inform the front desk manager. I hope you will give us a chance, by staying with us again, to show you that your unsatisfactory stay was an exception.
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Very nice rooms. Friendly and helpful staff. Restaurant not open all day. Room service limited to dinner only. Entrance from back building to lobby is rather a long walk. Would definitely stay there again.
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Review collected in partnership with Hilton Garden Inn
Response from Jay A, Director of Sales at Hilton Garden Inn Phoenix Midtown
Responded 1 week ago
Thank you so much for taking the time to review our hotel! We look forward to seeing you again in the future!
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PRICE RANGE
$99 - $193 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn phoenix hotel phoenixphoenix hilton garden innhilton phoenix
LOCATION
United StatesArizonaCentral ArizonaPhoenixEncanto
NUMBER OF ROOMS
180
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