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Red Roof PLUS+ Phoenix West

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Red Roof PLUS+ Phoenix West
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259 Reviews from our TripAdvisor Community

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Showing 248: English reviews
1 review
Reviewed October 22, 2016 via mobile

Average for area. Front desk is nice. No breakfast, no do not disturb signs, no business center. Shower was dirty when we checked in and sink was clogged. Lots of homeless people hang outside and inside building.

Helpful?
Thank Danielle K
Bobbi K, General Manager at Red Roof PLUS+ Phoenix West, responded to this review

We appreciate your concern about the homeless people outside, since we are right on the interstate this is an issue that is why we have security during the evening hours to make sure they do not come on property. I am curious if you let our front desk know of the issues you had in your room while you were... More 

Level Contributor
6 reviews
3 hotel reviews
Reviewed October 15, 2016 via mobile

We stayed here for one night on our way across the country from California to Florida - we had both of our cats with us on the journey and it was a very pet-friendly hotel. Bobbie, the manager, was very helpful and accommodating - so was Amanda, the front desk attendant. The young man on duty in the morning was... More 

Helpful?
Thank Bridget D
Bobbi K, Manager at Red Roof PLUS+ Phoenix West, responded to this review

Thank you so much for taking the time to write about our property. I am so happy to hear that Bobbi, Amanda, and Eric were able to make your stay much more enjoyable. We are a pet friendly hotel and love when guests bring their fur babies with them. Our pet policy can be found on redroof.com or just by... More 

Tolleson, Arizona
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 11, 2016 via mobile

Stay was good. I'm from AZ so I know the area. And I know it's not the nicest but everything was great. We called ahead and the staff let us check in early so that I could watch football and avoid the bars. Everything was clean. No complaints at all on our end. And very affordable. No problems with the... More 

Helpful?
Thank Erica C
Bobbi K, General Manager at Red Roof PLUS+ Phoenix West, responded to this review

We appreciate you taking the time to review our property. We do try to check people in early when we have the rooms available, I am happy to hear that was the case with your check in. I hope you enjoyed your football game! More 

Clarkdale, Arizona
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed October 7, 2016

We picked this Red Roof Plus because of its proximity to Ak-Chin Pavilion and because of generally good online reviews. We got a clean and modern room for a good price, However, what we really appreciated was the amazing desk person, Trey. He was funny, kind, efficient, and accommodating. He handled a verbally abusive guest at the desk with professionalism... More 

Helpful?
Thank Tim K
Bobbi K, Manager at Red Roof PLUS+ Phoenix West, responded to this review

Thank you for taking the time to write a review about our property, and seeing how awesome Tray is. We lucked out when he applied at our hotel. The whole staff is usually this way. I am so happy that you enjoyed your time at our hotel, and hopefully you enjoyed the concert as well. We are only a few... More 

Pima
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 5, 2016 via mobile

We stayed here when we went to a concert at the ak-chin pavilion and the hotel was really close to the concert and multiple restaurants our hotel room was clean and the lady at the front desk was very nice she asked us what brought us to the valley when we told her she asked if we needed a taxi... More 

Helpful?
Thank vaycayholi
Bobbi K, Manager at Red Roof PLUS+ Phoenix West, responded to this review

Thank you for taking the time to write about our property. I am so happy to hear you enjoyed your stay! We are only 4 miles from the AK-Chin pavilion, and 3 miles from a lot of sit down chain restaurants. We really enjoy having all the people here for the many different concerts there. Next time you are in... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 1, 2016 via mobile

Tray did an Amazing job at making me feel so welcome, when I need a hotel to stay at again I'll be staying at the red roof ➕. Thanks again amazing hospitality Tray. I'll tell all my friends about this hotel, everything was amazing all the way down to the coffee. The bed was so comfortable

Review collected in partnership with Deutsche Telekom

Helpful?
2 Thank Cassianda D
Bobbi K, Manager at Red Roof PLUS+ Phoenix West, responded to this review

Thank you for reviewing our property. You are absolutely correct, Tray is awesome. I will be sharing this with him and my staff to let them know how they are doing. I agree that our free coffee 24/7 is great tasting. If you are ever back in the Phoenix area please come stop by. More 

Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 28, 2016 via mobile

Great stay, clean rooms great customer service. Check in was fast, and easy. Room was well maintain and clean. Bed is exceptionally confortable to have a great night sleep. WiFi works great no problems. Overall a great stay!

Helpful?
Thank Joselito R
Bobbi K, General Manager at Red Roof PLUS+ Phoenix West, responded to this review

Thank you for taking the time to review our property. I am very pleased to hear your stay was outstanding and that you had a great nights sleep. That is the biggest compliment a hotel can receive. We hope to see you again when your travels bring you back to the Phoenix area. More 

2 reviews
Reviewed September 26, 2016 via mobile

First time visiting arizona via nyc and i enjoyed! Beautiful rooms! Strong ac! Firm and comfortable bed! Clean! And the guy at check in named TRAY made me feel comfortable and was extremely nice Would recommend for sure

Helpful?
Thank jaydivine187
Bobbi K, Manager at Red Roof PLUS+ Phoenix West, responded to this review

I am going to share this with Tray. I agree Tray is awesome at what he does! We are a GREAT team and a GREAT hotel. Thank you so much for taking the time to fill out a TripAdvisor. If you are ever back in Phoenix, please stop on by. More 

San Clemente, California
1 review
Reviewed September 23, 2016 via mobile

We went to see a concert at Ak-Chin Pavillion in Phoenix Wednesday September 21, and rented a room at RED ROOF + for our stay. The reason we picked Red Roof + was that the price was very good, the reason we'll go back is because of the friendly and knowledgeable staff at that hotel. Just fantastic people! My wife... More 

Helpful?
Thank AndrewnDeannaL
Bobbi K, Manager at Red Roof PLUS+ Phoenix West, responded to this review

Thank you for taking the time to fill out a Trip Advisor for your fellow travelers. We are very close to the AK-Chin Pavilion, about 5 miles. I am so happy to hear that your cab experience was outstanding, as well as your stay with us. We got a complete remodel in the beginning of the year and the outlets... More 

Arizona City, Arizona
Level Contributor
101 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed September 21, 2016 via mobile

This is a very nice, very clean motel. My room was clean, there was no outside noise and the beds were small but comfortable. I had to ask for 2 more towels. It was inexpensive, about $70 for 4 of us. They had coffee and creamer downstairs, but no food. This is not a great area so watch your surroundings,... More 

Helpful?
Thank lmeastlacka
Bobbi K, General Manager at Red Roof PLUS+ Phoenix West, responded to this review

Dear Very Nice, We are pleased to hear you enjoyed your stay at our hotel. As you mentioned there are several places nearby for food and shopping. The next time you stay try the Superior King room, it has a king bed that you might find more comfortable. Thank you again for taking time to review our property. We hope... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
Official Description (provided by the hotel)
Experience Red Roof PLUS+. Adding more WOW to your stay! Discover an enhanced experience with all new rooms and our most requested higher-end amenities. A completely remodeled and upgraded stay. Red Roof PLUS+ Phoenix West is a pet friendly, family friendly hotel. This hotel is close to Maryvale Sports Park and the Arizona State Fairgrounds on I-10. The Red Roof PLUS+ Phoenix West is also close to Phoenix Sky Harbor International Airport (PHX), Chase Field, Talking Stick Resort Arena, University of Phoenix Stadium and Gila River Arena. This hotel is also conveniently located near the Phoenix Convention Center, AK-Chin Pavilion and NASCAR's Phoenix International Raceway (PIR) and just 20 minutes from University of Phoenix Stadium, home of Super Bowl XLIX. When you check in, check out the fantastic new amenities in our newly renovated rooms! The rooms at this 100% Smoke Free inn feature new, comfy Rest Suite beds by Serta, new high-end bedding, new flooring, and a large, flat-screen TV. This Red Roof PLUS+ hotel also features Premium Rooms with breakfast and a snack ready in your room! Red Roof PLUS+ Phoenix West offers free WiFi in all rooms, an outdoor pool (open 9am to 9pm), suites, interior corridors, and an elevator. All rooms offer "On Command Video" with a selection of free TV channels, pay-to-view premium channels, movies, music and games. While microwave & refrigerator, hair dryer, iron & ironing boar and in-room coffee is available in Superior King Rooms and Suites. Enjoy complimentary coffeehouse-style coffee and tea in the lobby. One well-behaved family pet per room is welcome. ... more   less 

Additional Information about Red Roof PLUS+ Phoenix West

Address: 5215 W Willetta St, Phoenix, AZ 85043-1751
Location: United States > Arizona > Central Arizona > Phoenix
Price Range: $58 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof PLUS+ Phoenix West 2.5*
Number of rooms: 133
Reservation Options:
TripAdvisor is proud to partner with Red Roof Inn, Booking.com, Hotels.com, Travelocity, Expedia, Priceline and Odigeo so you can book your Red Roof PLUS+ Phoenix West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Red Roof Inn Phoenix West Hotel Phoenix
Phoenix Red Roof Inn
Hotel Style:
#7 Best Value Hotel in Phoenix
#69 Business Hotel in Phoenix
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Questions & Answers

Here's what travelers have asked, with answers from Red Roof PLUS+ Phoenix West staff and other travelers.
9 questions
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Green Bay, Wisconsin
1 month ago
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Phoenix, Arizona
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Questions? Get answers from Red Roof PLUS+ Phoenix West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get a premium room”
 of 5 bubbles timk310, Oct 7, 2016 | Read review
“Rooms facing North are quiet, always book in advance.”
 of 5 bubbles 409Hector, May 30, 2016 | Read review
“review the room in person”
 of 5 bubbles 234zeeb, Mar 27, 2016 | Read review
“we liked the 4th floor looking north”
  • looking down at wife
  • 4th floor
  • view from room
  • view from room
  • view from our 4th floor room march 2016
 of 5 bubbles jupekl2013, Mar 14, 2016 | Read review
“Ask for top floors”
 of 5 bubbles 180latonyad, Mar 7, 2016 | Read review
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