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Embassy Suites by Hilton Phoenix-Scottsdale

1,367 reviews
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Traveler (249)
Room & Suite (347)
Pool & Beach (65)
Overview
  • Excellent57%
  • Very good29%
  • Average10%
  • Poor3%
  • Terrible1%
Travelers talk about
“golf course”(416 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Embassy Suites by Hilton Phoenix-Scottsdale
Special Offer: Spring Training Package
Hotel deals
Rooms
Mar 4Mar 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,367)Write a Review
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All reviewsgolf courseevening receptionparadise valley mallstone creekdriving rangemade to order breakfasthappy hourcomplimentary breakfastbreakfast was excellentshopping and restaurantsbreakfast stafffire pitliving roomeach morningoatmealspacious roomspool area
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321 - 325 of 1,335 reviews
Reviewed September 11, 2016

Great complementary breakfast. The hotel makes made to order omelettes and pancakes. Hot bacon, sausage, fruit and oatmeal. The hotel offers a happy hour, with free drinks and snacks to their customers daily. The beds and pillows were very comfortable.More

Review collected in partnership with Embassy Suites Hotels
Thank Joshua M
Response from John M, General Manager at Embassy Suites by Hilton Phoenix-ScottsdaleResponded September 14, 2016

Good Afternoon Joshua From all the associates here at the Embassy Suites Phoenix- Scottsdale thank you for your recent post. We are thrilled you enjoyed your stay, and we look forward to you returning in the future. We have many renovation plans over the next...More

Reviewed September 10, 2016

I have been HHonors loyalty member for the last 5 years and never had a hotel denied me a bottle of water. Upon check-in, they provide two bottles. However, the next morning at 7:30, I approached the front desk to ask if they can give...More

1  Thank USTraveler73
Response from John M, General Manager at Embassy Suites by Hilton Phoenix-ScottsdaleResponded September 14, 2016

Good Afternoon As my voice mail stated I would be out of town, and I am glad I was able to speak with you as soon as I returned to the hotel. As I stated in our conversation we apologize for the misunderstanding.

Reviewed September 8, 2016 via mobile

My wife and I just finished a two night stay. It was part of our 20th Anniversary celebration. The entire stay was one of the best hotel experiences we have ever enjoyed. Joseph, who was at the front desk when we arrived, handled a tricky...More

Thank Randy C
Response from John M, Front Office Manager at Embassy Suites by Hilton Phoenix-ScottsdaleResponded September 10, 2016

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We are happy you enjoyed your 20th Anniversary with us and we look forward to your return! Have...More

Reviewed September 8, 2016

Two different staff members (front desk) were rude. One was just creepy. The facility is nice but not worth interacting with the rude staff. We will not return. There are much better options in Phoenix.More

Review collected in partnership with Embassy Suites Hotels
Thank Bryan C
Response from John M, Front Office Manager at Embassy Suites by Hilton Phoenix-ScottsdaleResponded September 10, 2016

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent...More

Reviewed September 7, 2016

Amazing views! Great happy hour, friendly staff , wonderful made to order breakfast and firm beds. Ahhhhh-we love to stay here! You won't be disappointed! We tried spending a night at the Tempe Embassy and cancelled the second night to move here. The Tempe location...More

Thank Butchieboo1
Response from John M, Front Office Manager at Embassy Suites by Hilton Phoenix-ScottsdaleResponded September 10, 2016

Dear Guest, Thank you for the great review of our hotel! We are so happy to hear that you had a wonderful experience from our team, breakfast to our rooms. We are glad that you enjoyed your stay and hope to see you again very...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Center with Gym / Workout Room
Free Internet
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Shuttle Bus Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Golf course
Heated pool
Outdoor pool
Details
Price range
$130 - $395 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Phoenix
#25 Romantic Hotel in Phoenix
#28 Business Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$130 - $395 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Phoenix
#25 Romantic Hotel in Phoenix
#28 Business Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (249)
Room & Suite (347)
Pool & Beach (65)
Dining (35)
Amenities (19)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
Morristhecat99
January 30, 2018|
Answer
Response from Michelle S | Property representative |
Hello Morristhecat99, We're typically busier with families in June. Have a great day! Stephen Director of Sales
0
Votes
Deb C
January 25, 2018|
Answer
Response from janieCrawleyUk | Reviewed this property |
6030.6032 and the same on the floors below ... are always our preferred rooms over the pool looking at the golf course
1
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Room Tips
"Mountain side rooms have great views"
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"rooms with western exposure give a view of a public golf course and the mountains (for an additional cost..."
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"Ask for a golf course view. So green and beautiful,"
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"Rooms facing golf course have the best views."
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