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Embassy Suites by Hilton Phoenix-Scottsdale

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#18 of 173 Hotels in Phoenix
Certificate of Excellence
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Embassy Suites by Hilton Phoenix-Scottsdale
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1,148 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Phoenix-Scottsdale
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Showing 1,125: English reviews
Ashburn, Virginia
Reviewed 1 week ago

We often choose this hotel as it has a wonderful included breakfast and evening reception. The breakfast was great and the evening reception was very average. I liked the layout of the room and the location on a golf course.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Sue507231
Michelle S, Asst General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review

Thank you for staying with us and taking the time to leave some feedback in regards to your stay. We appreciate your loyalty with Hilton and thank you for coming back to our property when your travels bring you back to the Phoenix Scottsdale area. We look forward to hosting your future stays and thank you again for the review.

Tucson, Arizona
Reviewed 1 week ago

I did care so much for the manager not talking during the afternoon snack, but the bed need to be replace. It was not comfortable, you can feel the coils. Breakfast on the other hand was tasty and the stuff seems to nice.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank stephanieaD7530TG
Michelle S, Asst General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review

Thank you for taking the time to share some feedback in regards to your stay. We strive to provide excellent service and great product. It looks like we failed to meet that expectation and for that I am very sorry. We have shared your comments with the team to ensure we address the opportunities your have provided and we will...

Tucson
Reviewed 1 week ago

The Embassy Suites team is very customer service oriented. From check in to check out EVERYONE was wonderful. A special shout out to Luis, John and Danny for going out of their way to make our trip memorable. Nice Golf Course with reasonable rates.

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Helpful?
1Thank TeamBling
Michelle S, Asst General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review

Thank you for taking the time to share a 5 star review in regards to your stay with us here at Embassy Suites, Paradise Village Parkway. We appreciate you taking the time to recognize the great service you received. It is a true joy to be able to take these kind of reviews and share them with the team to...

salinas, United States
Reviewed 2 weeks ago

Overall this hotel is wonderful!! I have stayed here several times over the last few years and its always been great. The breakfast staff is rude which might be a downfall if you plan on starting your day off on the right foot. The restaurant food is AWFUL for dinner though. Paid 70.00 for 2 meals and it was terrible...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank adamsM9514IW
Michelle S, Asst General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review

Thank you for taking the time to share some feedback in regards to your stay with us. We strive to be #1 when it comes to service in the Valley. It looks like we failed to achieve that expectation and for that we apologize. Thank you for sharing the opportunities as we will be sharing this with the appropriate teams...

Charleston, West Virginia
Reviewed 2 weeks ago

Great view from room mildew smell in kitchen and table area. Hotel staff couldn't find a reservation so instead of asking if it may be under another name knowing that we were stressed and late for a business obligation they simply said to go to the hotel across the city. Wrong.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Y1359SSsabrinas
Michelle S, Asst General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review

Thank you for taking the time to leave a review in regards to your stay. Both your stay with us and the time to leave a review are much appreciated. I am truly sorry for the less than satisfactory response from the front desk when challenged to locate your reservation request. No matter how busy we may be, we should...

Minneapolis, United States
Reviewed 3 weeks ago

Breakfast was very good. The breakfast cooks at the omelet bar were friendly and efficient. Very good experience. The evening social bartender was friendly and had good suggestions. The snacks at the evening reception were decent but could have added something with a little more substance like cheese or meat.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Ann P
Michelle S, Asst General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review

Thank you for staying with us and taking the time to share a 5 star review with others to see. It is a pleasure to host your stay with us and we look forward to sharing your kind words with the service team that helped make your stay excellent. Please do stay with us again when your travels bring you...

Albuquerque, New Mexico
Reviewed 3 weeks ago

Nice property, but for price, felt a little more attention should be given to room amenities. Some signs of being tired. I am a big advocate of embassy suites and tend to stay often when traveling. Might look elsewhere next time.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank JC S
Michelle S, Asst General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review

Thank you for taking the time to share some feedback in regards to your stay with us. We are excited to share that we will be completing some upgrades and renovations here very shortly. Ownership will be renovating both the guest rooms and public areas. With that being said we do hope that your loyalty to the brand will bring...

Bellevue, United States
Reviewed 4 weeks ago

Everyone did a great job. Food, hospitality, parking were all great. This is a well managed hotel. This hotel is well located and has all the amenities necessary for a comfortable– visit. We enjoyed our stay.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Steven C
Michelle S, Asst. General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review

We are so happy you enjoyed your stay with us and as a result you took the time to share your experience with others. We look forward to your future stays with us! Thank you.

Canada
Reviewed 4 weeks ago via mobile

We had a lovely few days at this comfortable hotel. Evening reception and morning breakfast were excellent. We chose to have dinner at the onsite restaurant as well and our waiter Paul took good care of us. Weather wasn't cooperating so we could take advantage of the pool but it looked lovely. We would definitely consider this resort on a...

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Helpful?
Thank tanfan
Michelle S, Asst. General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review

Thank you for taking the time leave us a 5 star review in regards to your stay, but more importantly for mentioning the great service you received from Paul. There is nothing better than being able to see the staff get recognized and to be able to share that with them personally in our next staff meeting. We are glad...

Phoenix, Arizona
Reviewed 4 weeks ago

Excellent hotel, we have been using it for 8 years now for our January Conference, the staff are extremely friendly and helpful, the breakfasts and managers nightly reception are an added bonus we are booked there for 2 more years.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Bob B
Michelle S, Asst. General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review

There is nothing more important that leaving a lasting impression that leads to a future relationship and home for your event. We are thrilled that your group along with yourself has enjoyed our location and made us your choice destination when returning to Scottsdale. We do look forward to continuing the relationship and thank you for taking the time to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Casual contemporary atmosphere. Each of our 270 two-room suites features a separate living and sleeping area,private balcony, galley kitchen with microwave, wet bar, refrigerator and coffee maker. Two TV's with remote controls, two phones with high speed internet. Dressing area, in-room safes. All suites have spectacular views of the golf course or surrounding community. ... more   less 

Additional Information about Embassy Suites by Hilton Phoenix-Scottsdale

Address: 4415 E Paradise Village Pkwy S, Phoenix, AZ 85032-7744
Location: United States > Arizona > Central Arizona > Phoenix > Paradise Valley
Price Range: $121 - $414 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Phoenix-Scottsdale 3*
Number of rooms: 270
Reservation Options:
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Also Known As:
Embassy Suites Phoenix-Scottsdale Hotel Phoenix
Embassy Suites Scottsdale
Phoenix Embassy Suites
Embassy Suite Scottsdale
Hotel Style:
#18 Family Hotel in Phoenix
#26 Romantic Hotel in Phoenix
#28 Business Hotel in Phoenix
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Questions & Answers

Here's what travelers have asked, with answers from Embassy Suites by Hilton Phoenix-Scottsdale staff and other travelers.
26 questions
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Questions? Get answers from Embassy Suites by Hilton Phoenix-Scottsdale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“balconies facing the mountains/golf course are small but nice with 2 chairs and wonderful views, definitely worth the extra $”
 of 5 bubbles brooksj, 2 days ago | Read review
“Higher the better...and golf course view is a must.”
 of 5 bubbles Adventure1966, Jan 10, 2017 | Read review
“Golf course view is nice.”
 of 5 bubbles Gaylewalker00, Dec 27, 2016 | Read review
“Pick even number room for a view of the golf course. The 6th floor is the top”
 of 5 bubbles GeeNC, Dec 20, 2016 | Read review
“Ask for a quiet room, away from the lobby, overlooking the golf course for a very relaxing stay.”
 of 5 bubbles LarryR321, Nov 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question