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SpringHill Suites Phoenix Downtown

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802 E van Buren St, Phoenix, AZ 85006-3366
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (97)
Room & Suite (58)
Dining (7)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from SpringHill Suites Phoenix Downtown
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#29 of 187 hotels in Phoenix
Location
Cleanliness
Service
Value
Travelers' Choice

SpringHill Suites Phoenix Downtown is an excellent choice for travelers visiting Phoenix, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.

Guest rooms offer amenities such as a flat screen TV, a kitchenette, and air conditioning, and guests can go online with free wifi offered by the hotel.

Springhill Suites Phoenix features a 24 hour front desk, to help make your stay more enjoyable. The property also boasts a pool and free breakfast. If you are driving to Springhill Suites Phoenix, free parking is available.

Given the close proximity of popular landmarks, such as Heritage Square Phoenix (0.2 mi) and The Rosson House Museum (0.2 mi), guests of SpringHill Suites Phoenix Downtown can easily experience some of Phoenix's most well known attractions.

During your visit, be sure to check out one of Phoenix's popular shrimp restaurants such as Compass Arizona Grill, Durant's, and Barrio Cafe, all a short distance from SpringHill Suites Phoenix Downtown.

If you are interested in exploring Phoenix, check out a waterfall, such as Arizona Falls.

Enjoy your stay in Phoenix!

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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Free airport transportation
Business Center with Internet Access
Parking
Wifi
Hot tub
Outdoor pool
Bar / lounge
Breakfast buffet
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English
Hotel links
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414Reviews11Q+A71Room tips
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Popular mentions
David B wrote a review Apr 2021
Potomac, Maryland107 contributions137 helpful votes
The staff was very nice. I stayed on the sixth floor, and there was sufficient street noise that I had to sleep with white noise on to drown it out. Plus the AC made a high-pitched humming noise. The breakfast was kind of sad, though they were trying to have a hot breakfast. At least have some cereal to go with the milk, though, and maybe some fruit. But just dealing with the noise issues would raise this property to a four. PS there is a small but adequate pool, but you need to make reservations, I had it to myself.
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Date of stay: March 2021
Value
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Room Tip: Windows aren't soundproof so try to get a room not facing the street.
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Response from Sharon Zanjani, General Manager at SpringHill Suites Phoenix Downtown
Responded Apr 3, 2021
Dear David B, I'm so sorry for falling short of your expectations, we will address all your concerns with the correct departments. We do hope that if your future travels brings you back to Phoenix I hope you will give us another try! Bianca Harmon
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VioletPurpl wrote a review Apr 2021
100 contributions53 helpful votes
We chose this hotel because it is as close as you can get (around 2 miles) to the rental car center of the airport. It is actually closer to the rental car center than some of the airport hotels. We had an early morning flight and wanted to make sure that we have enough time to drop off the car and take a shuttle to the airport. We were surprised that this hotel does not charge for parking as most other downtown hotels do, but when we got there we realized that the hotel is in the outskirts of downtown Phoenix. If you were to walk a couple of blocks away from the downtown you would be in a shady area. The lobby is fine, due to Covid you cannot sit in the lobby. There was coffee and water in the lobby. However, the room needs to be updated. The air conditioning unit is old, the bathroom has a noisy fan, the carpeting has seen better days. It was nice to have a small refrigerator and a microwave in the room. Perhaps I got spoiled by staying at newer SpringHill suites, but this one has seen better days. Breakfast is served starting at 6:30 am. There was eggs and potatoes, milk, OJ, cranberry juice, muffins and yogurt. That’s it. The egg mixture and potatoes that were served were tasteless to me and there was no salsa offered to make them taste better.
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Date of stay: April 2021
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Response from Sharon Zanjani, General Manager at SpringHill Suites Phoenix Downtown
Responded Apr 3, 2021
Dear VioletPurpl, Thank you for choosing Downtown Phoenix SpringHill Suites, we are sorry we fell short to your expectations of SpringHill Suites. I will make sure the proper departments are aware of your comments. We do hope that if your return back to Downtown Phoenix you will give us another try.
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Jennifer A wrote a review Nov 2020
Anaheim, California39 contributions11 helpful votes
It was a great bang for my buck! The rooms were updated, clean and spacious. I appreciated the mini kitchenette space, desk area, mini living room and 2 TV’s. Plus the free take away breakfast was a bonus that included hot and cold options. The front desk also felt safe with plexi glass and mandatory mask wearing (however I was disappointed to see some guests not adhering to their recommendations). They also had 2 disposable disinfecting wipes in the room which was nice to see because I always bring my own. This was a quick overnight stay but very convenient to downtown with free, easy parking.
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Date of stay: November 2020Trip type: Traveled with family
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Response from Sharon Zanjani, General Manager at SpringHill Suites Phoenix Downtown
Responded Nov 30, 2020
Thank you for Choosing Downtown SpringHill Suites. We are delighted that enjoyed your stay. We do hope to see you in the future if your travels bring you back to Phoenix.
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Vincent M wrote a review Nov 2020
New Orleans, Louisiana2189 contributions886 helpful votes
Stayed while handling family business in Phoenix. The number one positive was that the hotel had taken prudent measures vis-a-vis the Covid pandemic. Rooms were spotlessly clean. Lobby was restricted. Breakfasts were by order, and given in a sealed box, rather than with multiple-use plates and silverware. The hotel does have a good central location, but my primary objectives were comfort and health measures, and I give this hotel kudos on both.
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Date of stay: November 2020
Location
Cleanliness
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2 Helpful votes
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Hollywood0307 wrote a review Sep 2020
Rochester, Michigan2 contributions1 helpful vote
Poor customer service, this hotel was chosen over a few other choices for a few reasons. One of my big ones was the pool use and whether I had to “reserve” our time slot or if it was open as long as max amount of people wasn’t reached. When I called the Saturday before the trip and before booking the lady on the phone informed me the pool had a max of 10 people but checking in was not needed. But for the gym it was(which makes sense it’s inclosed and a small room). after speaking with corporate and management (Bianca) I was informed “no one told you that when you booked as you didn’t book directly through us.” Well thanks for calling me a liar but I had called prior to booking and have proof of the phone call. I also was told by check in I only had to check in for gym and pool was restricted to 10. I heard that night after getting out of pool she thought I had to sign up for the pool. So the next morning I confirmed with the front desk and was told, no need to check in for pool but if there are more than 10 people in you cannot use it. I said okay. Then the rude manager sitting doing a puzzle that night copped an attitude because I didn’t check in. The same lady who told me, no guy works the front desk that would have been maintenance(yea he wasn’t and he worked the next day!) I told her I had been told on 3 separate occasions I didn’t need to. I would never recommend this place due to their poor customer service, being unorganized, rude, and for calling me a liar when the gentleman who confirmed it, confirmed the next day that he had told me that.
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Date of stay: September 2020Trip type: Traveled as a couple
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PRICE RANGE
$111 - $325 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
springhill suites phoenix downtown hotel phoenix, phoenix springhill suites
LOCATION
United StatesArizonaCentral ArizonaPhoenixCentral City
NUMBER OF ROOMS
122
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Frequently Asked Questions about SpringHill Suites Phoenix Downtown
Which popular attractions are close to SpringHill Suites Phoenix Downtown?
Nearby attractions include Children’s Museum of Phoenix (0.1 miles), Phoenix Symphony (0.5 miles), and Rosson House Museum (0.2 miles).
What are some of the property amenities at SpringHill Suites Phoenix Downtown?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at SpringHill Suites Phoenix Downtown?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at SpringHill Suites Phoenix Downtown?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at SpringHill Suites Phoenix Downtown?
Yes, free parking is available to guests.
What are some restaurants close to SpringHill Suites Phoenix Downtown?
Conveniently located restaurants include Pomo Pizzeria Phoenix, Breakfast Club, and Angels Trumpet Ale House.
Are there opportunities to exercise at SpringHill Suites Phoenix Downtown?
Yes, guests have access to a pool and a fitness center during their stay.
Does SpringHill Suites Phoenix Downtown have an airport shuttle?
Yes, SpringHill Suites Phoenix Downtown offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at SpringHill Suites Phoenix Downtown?
Yes, laundry service and self serve laundry are offered to guests.
Does SpringHill Suites Phoenix Downtown offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Are there any historical sites close to SpringHill Suites Phoenix Downtown?
Many travelers enjoy visiting Orpheum Theater (0.8 miles), Rosson House Museum (0.2 miles), and Wesley Bolin Memorial Plaza (1.8 miles).