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JW Marriott Phoenix Desert Ridge Resort & Spa

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#9 of 177 Hotels in Phoenix
Certificate of Excellence
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JW Marriott Phoenix Desert Ridge Resort & Spa
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2,284 Reviews from our TripAdvisor Community

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Showing 2,247: English reviews
Quezon City
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed for 2 nights at this fabulous hotel. Rooms were rather pricey but being a resort hotel with a lot of activities made up for the expense. Reception staff were very helpful inspite of the crowds they had to attend to. Food served in the three wedding activities was excellent. Marriott tradition for excellence was evident.

Helpful?
Thank Sonia S
Scottsdale, AZ
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Of all the resorts in Phoenix, this one has the best ambiance- foliage, pools, landscaping, It is like being in Hawaii. . Other places are more upscale, but the desert ridge marriot gets it right with attention to so many places . I love walking their grounds. The kids love all the water options. It is perfect. Lovely rooms too.

Helpful?
Thank TAS
2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

Stunning resort, the staff was exceptional. Everything I needed and wanted they provided. Concierge took care of booking me a tour to the Grand Canyon. Which was one the highlights of my visit. Clean rooms. Beautiful views. Awesome restaurants and lounge. Will be back.

Helpful?
Thank seesa26
United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

The resort is stunning! I have stayed there several times a year. The nicest people you will ever meet work at the resort and that is what brings us back to this resort. Rob at twenty6 is the best guy and you would be lucky to meet him while staying here. Aleksandra at the Spa pool is a truly wonderful... More 

Helpful?
Thank AandRLarkin
Minneapolis, Minnesota
Level Contributor
59 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Having stayed at many resorts in the Valley, this one is certainly impressive. It’s one of the largest and is able to host large conventions… you enter the lobby with crowds of people at all times, and a high degree of noise to the point where you have to speak loudly! But it still seems to handle the crowds well... More 

Helpful?
Thank Molliebclyde
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

The JW Marriott is first class from check in to check out. Great staff and beautiful hotel with a great pool area. I do wish the pool was open later than 10pm. Great on site restaurants, bars and spa. Resort is close to just about everything. This is the second time we have stayed there and we will be back!

Helpful?
Thank Scott T
MarriottDesertRidge, Guest Experience Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

We thank you for your loyalty to our resort and are pleased to hear how much you enjoyed your stay. We look forward to welcoming you back once again for another extraordinary vacation in Phoenix! Kimberly Geng, Guest Experience Specialist More 

Baton Rouge, Louisiana
Level Contributor
38 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We loved this place. One of the nicest resorts I've every been to. All the Restaurants serve a wonderful meal and each has a different meal theme. Italian, American, Steak House and even a relaxing casual dinning restaurant. The gold course's were great and all had something different. The walking trails around the property are fun and enjoyable to see... More 

Helpful?
Thank JRHETT57
MarriottDesertRidge, Guest Experience Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Wow, thank you for such a wonderful review and a great room tip for our future travelers. We are delighted to hear you had such a fabulous stay and look forward to your next visit! Kimberly Geng, Guest Experience Specialist More 

Rehoboth Beach, Delaware
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

This hotel has everything, including pool boys with cocktails. Try the Kokapelli Kabana Kolada.. amazing. Relax in the best lazy river, sit in your lounge chair by the pool and order lunch, it's wonderful. Rooms & service is top notch!!

Helpful?
Thank beachl0ver92253
MarriottDesertRidge, Guest Experience Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Our Kokopelli Colada's are a must have while poolside! We are delighted to hear that you had such a relaxed visit and hope to have you join us again soon! Kimberly Geng, Guest Experience Specialist More 

Hagerstown, MD
Level Contributor
135 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Typical JW quality. Polite staff, clean rooms, nice grounds. Only complaint would be in the spa. It just wasn't as clean as other JW's that I have been. They really should do a major cleaning of the sauna, steamroom and whirlpool.

Helpful?
Thank diverdude2
MarriottDesertRidge, Guest Experience Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your review. We are pleased to hear that you enjoyed most of our resort, but are disappointed to hear that you were not impressed with Revive Spa. If you would like to send us your contact information at jwdesertridgeguestservice@marriott.com, we would love to speak with you in further detail about your Spa experience. Kimberly Geng, Guest Experience... More 

Level Contributor
101 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Spent five nights here and enjoyed our stay as always. Staff so friendly and smiling. So many of the staff have been here for years. It is like coming home for all of us. Thanks to Candy and Jane at the concierge desk. Always excellent service in the Griffin Club from Allison and Pat. Spa pool was so relaxing and... More 

Helpful?
Thank Briar502
MarriottDesertRidge, Guest Experience Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for making our resort your first choice when traveling to Phoenix! We appreciate your loyalty and love that our staff offers that home away from home feel for you and your family. We are looking forward to your next visit as well. Please let us know if there is anything you need to continue making your stays with... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Roy's - Desert Ridge
Roy's - Desert Ridge
Cuisines: American, Hawaiian, Pacific Rim, Seafood, Sushi, Asian, Polynesian
Stonegrill @ JW Marriott Desert Ridge Resort & Spa
Stonegrill @ JW Marriott Desert Ridge Resort & Spa
Cuisines: American, Gluten Free Options
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Without peer among Phoenix resorts, the award-winning, AAA 4-Diamond JW Marriott Phoenix Desert Ridge Resort & Spa welcomes guests to its stunning 316 acres in the Sonoran Desert. Our captivating resort takes you to a place where luxury, personal service, invigorating recreation and excellent dining are in abundance. Guest rooms and suites feature private balconies or patios with dramatic desert vistas, mountain views, and tech-friendly amenities. This premier resort also impresses with the award-winning Revive Spa and championship Wildfire Golf Club, home to the LPGA Founders Cup. Families, couples and friends will find a variety of activities designed for all ages including our Wildfire Pool Complex complete with Lazy River and water-slide. Or just relax and enjoy each others company indoors or outside on one of many patios with our inviting fire-pits overlooking the resort's waterways. Among the leading North Phoenix, Arizona resorts, JW Marriott Desert Ridge is your one-stop vacation haven. ... more   less 

Additional Information about JW Marriott Phoenix Desert Ridge Resort & Spa

Address: 5350 E Marriott Drive, Phoenix, AZ 85054-6147
Location: United States > Arizona > Central Arizona > Phoenix > Desert Ridge
Price Range: $214 - $680 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Phoenix Desert Ridge Resort & Spa 4.5*
Number of rooms: 950
Reservation Options:
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Also Known As:
Jw Marriott Desert Ridge Resort And Spa Phoenix
Jw Marriott Desert Ridge Resort & Spa Phoenix Hotel Phoenix
Jw Marriott Phoenix
Marriott Phoenix
Phoenix Marriott
Hotel Style:
#2 Top resorts Hotel in Phoenix
#3 Spa Hotel in Phoenix
#4 Romantic Hotel in Phoenix
#5 Luxury Hotel in Phoenix
#7 Business Hotel in Phoenix
#9 Family Hotel in Phoenix
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