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    JW Marriott Phoenix Desert Ridge Resort & Spa

    5350 E Marriott Drive, Phoenix, AZ 85054-6147
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    8/6/2017 8/7/2017
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    $169
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    Traveler (1044)
    Room & Suite (263)
    Pool & Beach (138)
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    Overview
    • Excellent64%
    • Very good26%
    • Average7%
    • Poor2%
    • Terrible1%
    Travelers talk about
    “griffin club” (110 reviews)
    “lazy river” (591 reviews)
    Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Golf course
    Dry Cleaning
    Lazy River
    Tennis Court
    Self-Serve Laundry
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from JW Marriott Phoenix Desert Ridge Resort & Spa
    Special Offer: Receive $25 resort credit
    Hotel deals
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,627)
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    1 - 5 of 2,586 reviews

    Reviewed yesterday via mobile

    We were pleasantly surprised about our stay. First of all, any staff we encountered always had a smile and said hello, they were super friendly and accommodating. We all loved the lazy river and pool areas. Even though we only stayed one night, our flight...More

    Thank Jennifer M
    Reviewed yesterday

    Booked two rooms for my daughters party. She had a great time with her friends. Great hotel. From the minute we checked in until we checked out the staff was outstanding. I want to give a special thanks to Geniuses who checked us in. He...More

    Thank mcanall3n
    Reviewed 2 days ago

    Beautiful, well kept property. Pool was busy all weekend but service was fantastic. We ordered lots of food out there, the citrus-poached shrimp stand out as exceptional. Dinner at Roys was fantastic too. Check in was smooth, and our room was tidied up twice in...More

    Thank daniel s
    Reviewed 3 days ago via mobile

    Hmmm. Told me I had free wifi then charged me 15 bucks a night. When challenged they became defensive. Was so annoyed I called them back to complain. Was told that it was free if I had a Marriott loyalty card? So I could have...More

    Thank Mike W
    Response from MarriottDesertRidge, Guest Experience Specialist at JW Marriott Phoenix Desert Ridge Resort & SpaResponded yesterday

    Thank you for taking the time to write your review. We sincerely apologize that your stay was disappointing. Please reach out to us with your contact information at jwdesertridgeguestservice@Marriott.com so that we may speak with you personally in further detail. Kimberly, Guest Experience Specialist

    Reviewed 3 days ago

    To start off, this is a beautiful property despite being slightly dated. The pool is really beautiful and the lady working at the island snack shop was just wonderful. However, It definitely does not compare to other top level resorts in customer service. I think...More

    Thank Nicholaus B
    Response from MarriottDesertRidge, Guest Experience Specialist at JW Marriott Phoenix Desert Ridge Resort & SpaResponded yesterday

    Thank you for taking the time to write your review. We are concerned to hear about your experience during your recent stay. Please reach out to us with your contact information directly at jwdesertridgeguestservice@Marriott.com so that we may speak with you personally in further detail....More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Pool
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Golf course
    • Tennis Court
    Details
    • Price range
    • $162 - $645 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Top resorts Hotel in Phoenix
    • #1 Spa Hotel in Phoenix
    • #3 Luxury Hotel in Phoenix
    • #4 Romantic Hotel in Phoenix
    • #7 Business Hotel in Phoenix
    • #9 Family Hotel in Phoenix
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 950
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Expedia, Booking.com, Hotels.com, Orbitz, Travelocity, TripOnline SA, Hotwire, Cheap Tickets, Cancelon, getaroom.com, HotelQuickly and Evoline ltd so you can book your JW Marriott Phoenix Desert Ridge Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Arizona >
    • Central Arizona >
    • Phoenix >
    • Desert Ridge
    • Also Known As
    • Jw Marriott Desert Ridge Resort And Spa Phoenix ,
    • Jw Marriott Desert Ridge Resort & Spa Phoenix Hotel Phoenix ,
    • Jw Marriott Phoenix ,
    • Marriott Phoenix ,
    • Phoenix Marriott
    Add Photo Photos
    Traveler (1044)
    Room & Suite (263)
    Pool & Beach (138)
    Dining (98)
    Hotel & Grounds (736)
    Bathroom (55)
    Business Center & Event Rooms (9)
    Family and Play Areas (5)
    Nearby
    Sponsored by:
    Fairmont Scottsdale Princess
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    3.83 miles away
     
    Holiday Inn Express and Suites Phoenix North - Scottsdale
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    Nearby Restaurants
    Yard House
    305 reviews
    .59 miles away
    Roy's - Desert Ridge
    492 reviews
    .03 miles away
    Stonegrill @ JW Marriott Desert Ridge Resort & Spa
    311 reviews
    .03 miles away
    In-N-Out Burger
    102 reviews
    .69 miles away
    Nearby Attractions
    Desert Ridge Marketplace
    30 reviews
    .64 miles away
    The Play Factory
    5 reviews
    .64 miles away
    Wildfire Golf Club
    106 reviews
    .03 miles away
    Revive Spa
    47 reviews
    .03 miles away
    Ask a question
    Questions & Answers
    July 17, 2017|
    Answer Show all 3 answers
    Response from RDWNG1 | Reviewed this property |
    They worked with us on our travel plans. I'm not sure, so I would check with them on it.
    0
    Votes
    Taylor H
    July 10, 2017|
    Answer Show all 8 answers
    Response from Kris R | Reviewed this property |
    You can request early or late checkout but it isn't too long and it is at the resort's discretion.
    0
    Votes
    Taylor H
    July 5, 2017|
    Answer Show all 2 answers
    Response from MarriottDesertRidge | Property representative |
    Hi Taylor! Yes, we provide inflatable tubes. We have both single and double tubes available as you enter the lazy river.
    2
    Votes
    Room Tips
    "stay closest to lobby. you will walk miles"
    Read review
    "Check online at Marriot.com for best rates. We stayed for $129 per night, which included the resort fee and..."
    Read review
    "Room with a view!"
    Read review
    "Ask for a room overlooking the pool or golf course."
    Read review
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