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JW Marriott Phoenix Desert Ridge Resort & Spa

2,792 reviews
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Traveler (1223)
Room & Suite (360)
Pool & Beach (167)
Overview
  • Excellent66%
  • Very good25%
  • Average6%
  • Poor2%
  • Terrible1%
Travelers talk about
“lazy river”(640 reviews)
“griffin club”(121 reviews)
“roy's restaurant”(37 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
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Offers from JW Marriott Phoenix Desert Ridge Resort & Spa
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Rooms
Mar 6Mar 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,792)Write a Review
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2,747 results
Traveler rating
1,735
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192
58
47
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1,735
715
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58
47
Show reviews that mention
All reviewslazy rivergriffin clubroy's restaurantstone grillgolf coursepool areabeautiful propertypoolside servicewater featuresice waterlarge hoteldriving rangebusiness conferenceself parkingmultiple poolsspring breakfamily vacation
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1 - 5 of 2,747 reviews
Reviewed yesterday via mobile

I came out for a business trip and my family tagged along to escape the east coast winter. The hotel is about 30 minutes from the airport. The grounds are beautiful. Rooms were clean. The bathroom was huge with a tub and a separate shower....More

Thank Christine15
Reviewed 3 days ago via mobile

I accidentally booked the wrong jw marriot Our plan was to stay in Scottsdale and when we went to Check in we discovered that I booked at the jw marriot Phoenix. Unfortunately jw Scottsdale didn’t have any availability. The manager at the Phoenix location was...More

Thank bbmarquis
Reviewed 6 days ago via mobile

Hotel is about 30 minutes from airport. Service was good at front desk and bell area. Room service also timely and the food is not that outrageously priced. The room cleaning was not up to my expectation. On day 2 (I stayed 3 days )...More

Thank John B
Reviewed 1 week ago

Not what I am used to seeing at JW Marriotts. I hope the rooms themselves aren't new, because they seemed very antiquated. We didn't get much sleep being our room was close to the lobby so we got a lot of "overflow" noise. I went...More

Thank Kaiserhof-Travel
Response from MarriottDesertRidge, Guest Experience Specialist at JW Marriott Phoenix Desert Ridge Resort & SpaResponded 1 week ago

Thank you for your review. Your feedback is extremely important to us and we sincerely apologize that your recent stay was anything less than exceptional. Please reach out to us directly with your contact information so that we may speak with you in further detail....More

Reviewed 1 week ago via mobile

Definitely a top notch hotel. Everything from service, room size, restaurants, and activities were fantastic. I would recommend this hotel for anyone looking for a luxurious stay in Phoenix. Looking forward to my next stay here.

Thank MauiTravels88
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf course
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
$244 - $1,078 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Phoenix
#2 Spa Hotel in Phoenix
#3 Luxury Hotel in Phoenix
#4 Romantic Hotel in Phoenix
#7 Family Hotel in Phoenix
#7 Business Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$244 - $1,078 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Phoenix
#2 Spa Hotel in Phoenix
#3 Luxury Hotel in Phoenix
#4 Romantic Hotel in Phoenix
#7 Family Hotel in Phoenix
#7 Business Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (1223)
Room & Suite (360)
Pool & Beach (167)
Dining (101)
Amenities (20)
Business Center & Event Rooms (8)
Family and Play Areas (5)
Questions & Answers
Ask a question
Jenifer M
January 1, 2018|
AnswerShow all 5 answers
Response from MarriottDesertRidge | Property representative |
Thank you for reaching out. We would love to have you join us at our exclusive Griffin Club. The Club is located on the 4th floor. Based upon availability, we do try to reserve our Griffin Club guests near the Club, which... More
1
Vote
Suzy B
December 20, 2017|
AnswerShow all 5 answers
Response from MarriottDesertRidge | Property representative |
Thank you for your question. We do not have a zero depth pool, we do have a small splash area for our younger visitors with fountains that spray out water. The remainder of our pools are standard type pools with stair entry.
1
Vote
Natalie L
November 21, 2017|
AnswerShow all 3 answers
Response from Hey_Joe54 | Reviewed this property |
They have that and more....there is a complete Kid’s activity area that rivals any daycare facility in the planet!!
1
Vote
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Room Tips
"Ask for a room away from the pool music."
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"For a more quiet room, ask for one not facing the pool area!"
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"best views in phoenix"
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"Rooms at start of hallways on each floor can be noisy between 11pm-2am after group events and bars close."
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