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Holiday Inn Express Phoenix Downtown

620 N 6th St, Phoenix, AZ 85004-2149
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (58)
Room & Suite (10)
Dining (5)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 08/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Phoenix Downtown
Updated 08/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#28 of 185 hotels in Phoenix
Travelers' Choice
The hotel is located only four blocks from the US Airways Center, home of the NBA AllStar game and week end.The Holiday Inn Express Hotel & Suites Phoenix Downtown - Ball Park is a beautiful hotel located in downtown Phoenix. We are within walking distance to Chase Field, home of the AZ Diamondbacks, Arizona Center , Phoenix Convention Center and the US Airways Arena. You will appreciate that the entire hotel is non-smoking.Travelers visiting APS, Dodge Theater, Orpheum Theater, Saint Mary's Basilica, TGEN, Bio Science High School, Phoenix City Hall, Chase Field, Phoenix Suns, AZ Diamondbacks, Phoenix Courthouse and the Federal Building will find the Holiday Inn & Suites the perfect location. We offer newly renovated spacious guest rooms including executive suites featuring a sitting area including fold out couch. All guestrooms include high-speed Internet, 32 inch flat screen TVs, microwave, refrigerator, and cable TV including free HBO. Enjoy our complimentary breakfast buffet that is offered every morning. For your convenience you can print your boarding pass or check email in our free business center. You can work out your frustrations in our workout room or dunk some baskets on our outdoor sports court. Many restaurants are within walking distance.Airport shuttle is not provided.Visit Phoenix and Stay Smart at the Holiday Inn Express Hotel & Suites Phoenix Downtown - Ball Park.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Breakfast available
Breakfast buffet
Meeting rooms
Fax / photocopying
Baggage storage
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, Spanish
243Reviews5Q+A29Room tips
Traveler rating
  • 106
  • 98
  • 33
  • 1
  • 5
Time of year
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Popular mentions
fc0llins wrote a review Aug 2020
Scottsdale, Arizona2 contributions
After walking in and providing a Credit Card and ID to pay for a room early in the day The evening Desk Clerk erased the CC info and would not let my Associate check in and stay until I again provided all of my CC info online...something I never do! I have meetings tomorrow in the area and offerd to stop by and provide my CC to pay for the room a second time, but this was not acceptable. So, due to the desk clerks mistake I was forced to provide all of my personal CC info online to be sure my associate had a place to stay. Very inflexable, Very unprofessional, Very disappointing...
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Date of stay: August 2020
Sleep Quality
Trip type: Traveled on business
Room Tip: Do Not Stay Here
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Response from IHG Service, Other at Holiday Inn Express Phoenix Downtown
Responded 1 week ago
Hi fc0llins, Thank you for choosing to stay with us and for posting a candid review. I was very concerned to read your comments about our Front Desk staff. I understand your dismay, and I am sorry. This is not the frictionless experience that we wanted for all our guests. I will make sure to share your comments with our team for the necessary improvements needed on our end. I would also like to follow up on your concerns that is why I sent you a private message. I hope you get the time to read it and respond. Mike F. Case Manager IHGService
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731julia wrote a review Jan 2020
Oceanside, California1 contribution
This was a great hotel and reasonably priced in a great location. It was very clean with a very friendly and helpful staff. I was going for an event at the convention center and it was a very easy walk.
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Review collected in partnership with Cancelon.com
Date of stay: January 2020Trip type: Traveled on business
Response from Dayneisha B, General Manager at Holiday Inn Express Phoenix Downtown
Responded Jan 27, 2020
I am glad to hear that you enjoyed our hotel. It is one of our main goals to make sure our guest have a nice clean and comfortable stay and I'm glad that you were able to experience that service. It is our hope that you will come and visit us again in the future.
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live_baby_live wrote a review Jan 2020
Japan584 contributions54 helpful votes
Stayed here for 2 nights before fly out from Phoenix. Check-in was really no welcome feeling but let me check in earlier. Room had sofa area, and was clean. Except first receptionist, everyone was very friendly. Maybe because of year end? the area was very quiet so took a ride to Scottsdale, about 20min, Fashion Square was fun to visit.
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Date of stay: December 2019Trip type: Traveled solo
Hurtado8 wrote a review Dec 2019
Texas30 contributions27 helpful votes
Very clean and well kept hotel! Great location. Staff was very friendly and accommodating. Beds were comfortable and bathrooms were clean. Breakfast was delicious. Check in and check out went smoothly. I highly recommend this hotel.
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Date of stay: December 2019Trip type: Traveled with family
Jennifer C wrote a review Dec 2019
1 contribution
We had a great stay! The beds are incredibly comfortable. With a family of 5 we comfortably fit in a room with 2 Queen beds and a pull out couch. We walked to a local taco restaurant for dinner and it was really good. Swam in the outdoor pool at night in December - what a treat!
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Date of stay: December 2019
$105 - $347 (Based on Average Rates for a Standard Room)
holiday inn express phoenix downtown hotel phoenix, phoenix holiday inn
United StatesArizonaCentral ArizonaPhoenixCentral City
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Frequently Asked Questions about Holiday Inn Express Phoenix Downtown
Which popular attractions are close to Holiday Inn Express Phoenix Downtown?
Nearby attractions include The Phoenix Palate (0.3 miles), FilmBar (0.3 miles), and Cobra Arcade Bar (0.3 miles).
What are some of the property amenities at Holiday Inn Express Phoenix Downtown?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Holiday Inn Express Phoenix Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express Phoenix Downtown?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express Phoenix Downtown?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Phoenix Downtown?
Conveniently located restaurants include District American Kitchen & Wine Bar, Canyon Cafe, and The Breadfruit & Rum Bar.
Are there opportunities to exercise at Holiday Inn Express Phoenix Downtown?
Yes, guests have access to a pool and a fitness center during their stay.
Is Holiday Inn Express Phoenix Downtown located near the city center?
Yes, it is 0.8 miles away from the center of Phoenix.
Are any cleaning services offered at Holiday Inn Express Phoenix Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express Phoenix Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express Phoenix Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.