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The hotel is located only four blocks from the US Airways Center, home of the NBA AllStar game and week end.The Holiday Inn Express Hotel & Suites Phoenix Downtown - Ball Park is a beautiful hotel located in downtown Phoenix. We are within walking distance to Chase Field, home of the AZ...
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This was my 2nd stay at this hotel last night as we were here for the Kenny Chesney concert at Chase Field. Easy walking distance to Chase field if not 106 degrees outside but easy $6 Uber ride. I was in room 202 & found...More
This was a perfect little hotel for a recent business trip. It was half the cost of the convention hotel and even after paying for a ride to the convention each day.
The staff makes this hotel. They are super friendly and very helpful. The...More
My husband and I were in town to catch a Diamondbacks game. We needed a hotel within walking distance of the stadium. The Holiday Inn Express was priced right and the location was great.
This is an older property. The carpeting in the hallways is...More
Thank Cynthia W
Response from Hilary B, General Manager at Holiday Inn Express Phoenix DowntownResponded 3 weeks ago
Thank you for your review! We are so pleased with your comments. Our staff strives very hard to maintain our property and levels of cleanliness.
Jenn does a wonderful job with our guests, as do all of our staff. I will be sure that she...More
Booked this Hotel traveling with 4 teenagers. I was told that by arriving right at check in they would most likely be able to book joining rooms. We arrived early. Front staff was not accommodating and seemed unfriendly. Rooms are very basic , typical 2...More
Thank ESTHER N
Response from Hilary B, Manager at Holiday Inn Express Phoenix DowntownResponded May 29, 2018
Thank you for your review. We are sorry that we were unable to accommodate you with adjoining rooms. As you stated, it is likely, but not guaranteed. This is because we have a limited number of those available, therefore depending on occupancy the night before,...More
I stayed here for a convention for five days. Staff checked us in at 10a, when we arrived early. Rooms are clean and the pool and hot tub area was always empty which I loved. This is a hotel downtown which I was wondering why...More