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Hilton Garden Inn Phoenix Airport

#21 of 177 Hotels in Phoenix
Certificate of Excellence
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Hilton Garden Inn Phoenix Airport
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621 Reviews from our TripAdvisor Community

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Showing 604: English reviews
Maitland, Florida
2 reviews
5 of 5 stars Reviewed today NEW

Rooms and beds were very comfortable. Free shuttle to and from airport. Breakfast and dinner were good, but lunch not served. To go downtown Phoenix you need a car or taxi. We were going to Heard Museum and games at Chase Field.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Baseball85
Nevada City, California
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Overnight to connect with flight to Europe. Transportation and customer service was excellent. Highly recommend for connection flight or several days stay. Room was very good. Desk will assist with sightseeing if you wish.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Rosalie&Bryed
bakersfield, United States
2 reviews
3 of 5 stars Reviewed 1 week ago

Check was not good AND to top it off, the desk clerk was rude & not helpful. My party of 4 arrived before i did & knew the rooms were under my name as they were the night before in Livermore. Thye called me saying the clerk could not find the info & then slow-walked the ckin process after my... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Michael R S
Rockford
1 review
3 of 5 stars Reviewed 1 week ago

Parking at this location is a problem and needs to be addressed. Spaces are very tight and people often end up parking over lines. On this trip I had to climb through the passenger side to get into my rental. I also experienced times of night no parking was available.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jason N
Flagstaff, United States
1 review
5 of 5 stars Reviewed 1 week ago

HGI Airport is a great place to stay prior to leaving or arriving at PHX Sky Harbor. It is quiet which is important when traveling. The desk staff is personable and answers questions about the surrounding area.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank David B
San Diego, CA
Level Contributor
72 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived late at night and needed the hotel's airport shuttle service. The shuttle arrived quickly, the driver was very friendly, and the hotel was nearby. When we checked out of the hotel, a different driver was also very friendly. Meanwhile we enjoyed a quiet, comfortable stay. Good access to Sky Harbor Airport, friendly staff, clean and comfortable rooms.

Helpful?
Thank DrFrisbie
Prescott
1 review
5 of 5 stars Reviewed 1 week ago

We came to the Hilton after having a horrible experience at a Days Inn. I cannot tell you how excited I was to walk into such a nice building with refreshments and the nicest staff. I have kids and was very excited about the 24-hour pool. The rooms were gorgeous!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank tara0z
Phoenix, Arizona
1 review
5 of 5 stars Reviewed 2 weeks ago

My phone quit working and the front desk personnel was so very helpful. They located a place nearby where I could purchase a temporary phone. And a girl named Lin, a hotel employee, even offered to give me a ride there which she did. I offered her a tip but she refused. I couldn't have been treated nicer.

Helpful?
Thank alang0dwin
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for choosing to stay with us at the Hilton Garden Inn Phoenix Airport. I am delighted to see that you had a more than satisfactory stay experience and were happy with the location, service, and amenities we offer. Kudos to Lin for going above and beyond for you when you needed a temporary phone. We look forward to... More 

Tucson, Arizona
1 review
3 of 5 stars Reviewed 2 weeks ago

The person in charge of the night desk was not very friendly and very rude while we were in the pool area recite this incident everything went well but I doubt it will will go back because of this incident

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank jesuscL9828VU
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for choosing to stay with us at the Hilton Garden Inn Phoenix Airport. I am sorry to see that you did not have a good experience with us especially when you in the pool area. My staff tries to create an environment that is comfortable and quiet for all our guests. Sometimes, there are conflicts which result from... More 

Amarillo, Texas
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Hotel was easy to find. I was a little worried with it being close to the airport, but there was no noise at all! Check in was great and went smoothly. Hotel was very clean and nice! The pool was big and relaxing as well. If I go back to Phoenix I would stay there again!

Helpful?
Thank Amanda_Haney
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for choosing to stay with us at the Hilton Garden Inn Phoenix Airport. I am delighted to see that you had a more than satisfactory stay experience and were happy with the location, service, and amenities we offer. We look forward to welcoming you back home in the future! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Mediterranean ambience, modern in room amenities for the business or leisure traveller; near I-10 & University Drive. ... more   less 

Additional Information about Hilton Garden Inn Phoenix Airport

Address: 3422 E. Elwood St, University & I-10, Phoenix, AZ 85040
Location: United States > Arizona > Central Arizona > Phoenix > South Mountain
Price Range: $77 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Phoenix Airport 3*
Number of rooms: 93
Reservation Options:
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Also Known As:
Hilton Garden Inn Phoenix Airport Hotel Phoenix
Hilton Phoenix
Phoenix Hilton
Hotel Style:
#10 Business Hotel in Phoenix
#18 Romantic Hotel in Phoenix
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