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Hilton Garden Inn Phoenix Airport

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#21 of 177 Hotels in Phoenix
Certificate of Excellence
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Hilton Garden Inn Phoenix Airport
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637 Reviews from our TripAdvisor Community

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Showing 619: English reviews
St. Louis, United States
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

This Garden Inn compares to others I stay in, in different cities. Quick pick up from the airport. Friendly staff, very clean and comfortable rooms and good food. The price for a king room here was much less than others. A very comfortable stay.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Steven S
Atlanta, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

The staff is amazing, trying their best to attend to any request. However, the hotel is outdated and needs an update urgently. The furniture are old and the rooms as well as the public areas smell unpleasantly. The food in the restaurant needs some serious improvements.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Shmuel K
Frederick, Maryland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This hotel lists itself as 1.4 miles from the airport, just the kind of place a busy business traveler looks for when one has to take a very early morning flight. However, when I arrived at the Phoenix airport, and requested the hotel shuttle, I waited 38 minutes and spent another 8 minutes getting there. The offered a free breakfast... More 

Helpful?
Thank jimjames2015
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us and providing your feedback regarding your experience with us. I am sorry that you had to wait 38 minutes for a pick up at the airport as I suspect this was during our peak arrival times. However, on our website we list that we are 4 miles from the airport which is accurate and... More 

1 review
5 of 5 stars Reviewed 1 week ago

Our stay in Phoenix was very comfortable and easy access to Highway 10. The breakfast cook to order eggs were excellent and breakfast items had a wide variety. Dinner items were good. Will definitely stay there again in the very near future

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank edwardbY6179PN
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix Airport and providing your feedback regarding the experiences you had. I am happy to see that the services provided by the Garden Grille and Bar were up to your standards. We look forward to welcoming you back to us in the future! More 

Hendersonville, North Carolina
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

When I checked in the staff and management couldn't have been more attentive and friendly. The room was clean, updated, and comfortable. However, I arrived at the front door at 4:30am to catch the 4:30 shuttle. No one was there and there was a sign at the front desk that they would be back soon so I waited. The front... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Southfoodie
North Canton, Ohio
Level Contributor
191 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nice, clean room. Restaurant was clean, and service was quick and efficient. Very convenient to get to/from the airport. They do provide a shuttle and they were very prompt in responding to a shuttle request. If you use the hot tub, you may be looking for the timer to use the jets... it's all the way over by the gate... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank LoveToTravel1234512
Phoenix, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Hotel staff was pleasant to deal with. AC, both in the room and in the remainder of the hotel were adequate but not very good. Could have used a ceiling fan. Hallways and bathrooms were warm to hot. Mini fridge did not seal and close properly.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Nathan M
Tucson, Arizona
1 review
5 of 5 stars Reviewed 3 weeks ago

I want to Express that my name is Robert Sample and travel all over the United States for my job and stay at different hotels and experience at different places are not the same as I am sure all who travel can relate. I have been stay at Hilton Garden Inn Phoenix Airport 3422 E. Elwood St. Phoenix AZ 85040.... More 

Helpful?
Thank rcelaya5
San Antonio, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

Our family stayed for a night while passing through. Staff was friendly and welcoming. Restaurant staff was especially good and great with kids, especially with our son getting sick at the table. Rooms very clean and comfortable.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank P4935CFjasonr
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us and providing your feedback regarding the experiences you had. I am so sorry to hear that your son was sick and I hope he is feeling better now. I know there are many choices for lodging in the Phoenix area and what sets us apart from the rest is the attentive service provided by... More 

Playa Flamingo, Costa Rica
1 review
5 of 5 stars Reviewed 3 weeks ago

We were in the process of relocating out of the country. We needed to go through everything we had in storage, repack and get to the airport as well as putting remainder back into storage. The suite was packed as the temperature outside was over 100 degrees and the storage unit was miserable. It was wonderful to have the space... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Karen M
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us and providing your feedback regarding the experiences you had. I am happy to see that our location and amenities offered met your expectations. The Summer heat in Phoenix is definitely not to be taken lightly. We hope to see you again! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Mediterranean ambience, modern in room amenities for the business or leisure traveller; near I-10 & University Drive. ... more   less 

Additional Information about Hilton Garden Inn Phoenix Airport

Address: 3422 E Elwood St, University & I-10, Phoenix, AZ 85040-1626
Location: United States > Arizona > Central Arizona > Phoenix > South Mountain
Price Range: $90 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Phoenix Airport 3*
Number of rooms: 93
Reservation Options:
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Also Known As:
Hilton Garden Inn Phoenix Airport Hotel Phoenix
Hilton Phoenix
Phoenix Hilton
Hotel Style:
#10 Business Hotel in Phoenix
#18 Romantic Hotel in Phoenix
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