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Hilton Garden Inn Phoenix Airport

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#21 of 178 Hotels in Phoenix
Certificate of Excellence
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Hilton Garden Inn Phoenix Airport
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650 Reviews from our TripAdvisor Community

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Showing 632: English reviews
Phoenix, United States
5 of 5 stars Reviewed 2 days ago NEW

The restaurant manager and banquet manager Beatrice were fantastic , the service was great and the food was good. ?the rooms are dated and the carpet is older, the stairwells were dirty. The food quality was good. The service at the front desk, restaurant and by all staff was exemplary.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Bill S
Hockley Heath, United Kingdom
Level Contributor
63 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Everything about this stay worked well. Arrived at 11:00 pm but the airport shuttle still arrived quite quickly. Room was clean and very comfortable. Struggled to turn the air conditioning down (make it less cold as it was quite noisy), but that might have been the jet-lag. Easy enough when we asked at the desk the next morning. Really enjoyed... More 

Helpful?
Thank Simon D
Clinton, New Jersey
Level Contributor
6 reviews
1 of 5 stars Reviewed 6 days ago NEW

Went to room "picked for me" unpacked and went to bed. Smell of bedding was like dirty bodies. Was too tired to start over. Threw most of the bedding on the floor. Horrible. I would not recommend staying here until they put some money back into the bedding.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank michaely667
Springfield, United States
1 review
5 of 5 stars Reviewed 1 week ago

Our experience with the Hilton Garden Inn was exceptional. The grounds and facilities were clean and neat. The staff efficient and courteous. Our room was large with a refrigerator, microwave, Keurig coffee maker, desk, sofa, and comfortable king size bed. large towels were also provided. Additionally, they offered the use of a computer and printer to print out our boarding... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ricardo M
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us and providing your feedback regarding your experience. I am happy to see that our staff and hotel exceeded your expectations. Hilton appreciates your loyalty and we look forward to welcoming you back to us! More 

Mattapoisett, Massachusetts
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Convenient to airport with free shuttle service. Very friendly and helpful staff. Rooms were very nice but only had king size beds with pull out sofa bed. Many amenities. Comfortable setting. Near many restaurants.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank dsf02739
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us and providing your feedback regarding your experience. I am delighted to see that the services and amenities provided exceeded your expectations. We are scheduled for a full renovation soon and some of our rooms will be converted to 2 bedded rooms. We look forward to welcoming you back with us. More 

LUBBOCK, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Nice older property shuttle service to and from airport very quick driver will even take you to the liquor store if not on a run. The staff all go out of their way to make your stay a pleasant one. The pool area is nice and they also have misters to help to stay cool

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Gregory S
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us and providing your feedback regarding your experience with us. I am happy to see that the services provided by the team members exceeded your expectations. We look forward to having you stay with us again. More 

Prescott, Arizona
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

The park & fly service was excellent. The men who took me to the airport and brought me back to the hotel were both very engaging, friendly. The hotel could use a little freshening, but overall the service was excellent and the room was comfortable.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank msboop0515
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us and providing your feedback. Our Park and Fly packages are very popular as it presents to our guests a great value and convenience. We are scheduled for a full renovation soon and we look forward to having you stay with us again! More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for 2 days 1 night for a game. Room was not ready upon my arrival ( I arrived a few hours early ) Went to bar inside hotel and had a few drinks while I waited. Pretty good beers on tap, food looked good but did not try any, and staff was real cool. Waited around 20 minutes. Room... More 

Helpful?
Thank the_greg72
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for choosing to stay with us again and welcome back! I am happy to see that your 2nd experience was satisfactory. Was there anything we could have done to have received a higher rating? We look forward to welcoming you back to us for many more times! More 

Willowick, Ohio
1 review
4 of 5 stars Reviewed 3 weeks ago

Great stay. We went down for their breakfast buffet. Some items were outstanding others not so much. Great value though. Even though it was a buffet, many items made to order. Staff was very friendly and the room was clean.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank jackkA6057SX
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for providing your feedback regarding your recent stay with us at the Hilton Garden Inn Phoenix Airport. I am happy to see that the amenities and services offered were up to your standards. We look forward to serving you again in the future! More 

Richmond, KY, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Not only is it convenient, being near the airport, but the staff has always been pleasant and extremely helpful. The rooms are spacious, comfortable, and very clean, and are very quiet. We have always enjoyed our stays at this hotel.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Sandra A
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for providing your feedback regarding your recent stay with us at the Hilton Garden Inn Phoenix Airport. I am happy to see that the amenities and service provided by my staff were up to your standards. We look forward to serving you again in the future! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Mediterranean ambience, modern in room amenities for the business or leisure traveller; near I-10 & University Drive. ... more   less 

Additional Information about Hilton Garden Inn Phoenix Airport

Address: 3422 E Elwood St, University & I-10, Phoenix, AZ 85040-1626
Location: United States > Arizona > Central Arizona > Phoenix > South Mountain
Price Range: $89 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Phoenix Airport 3*
Number of rooms: 93
Reservation Options:
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Also Known As:
Hilton Garden Inn Phoenix Airport Hotel Phoenix
Hilton Phoenix
Phoenix Hilton
Hotel Style:
#10 Business Hotel in Phoenix
#18 Romantic Hotel in Phoenix
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