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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from DoubleTree by Hilton Phoenix North
Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#48 of 187 hotels in Phoenix
Location
4.2
Cleanliness
4.3
Service
4.2
Value
4.0
GreenLeaders Bronze level
Welcome to DoubleTree by Hilton Phoenix North, a contemporary hotel in North Phoenix. Major offices like UnitedHealthcare, Cognizant and Liberty Mutual are minutes away, and I-17 is nearby for quick access to golf courses, museums, desert attractions and spring training facilities. We look forward to welcoming you with a warm DoubleTree chocolate chip cookie at check-in. Settle into a modern guest room with floor-to-ceiling windows, a 42-inch HDTV, mini-fridge, Keurig coffeemaker, desk with ergonomic chair, and complimentary WiFi. Here a few days? Choose a Bungalow Suite featuring a living area, sofa bed, wet bar and semi-private patio. We have cravings covered at our hotel in North Phoenix. Enjoy classic American dishes and your favorite cocktails at Brixton Pub & Restaurant, open all day, or pick up snacks and beverages anytime in the convenience shop. Our bright and inviting lobby is a great place to relax, with cozy nooks for casual meetings or enjoying a cup of coffee.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Hiking
Children's television networks
Highchairs available
Valet parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Snack bar
Special diet menus
Vending machine
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Shared lounge / TV area
Shops
Sun terrace
Sun umbrellas
ATM on site
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Soundproof rooms
Air conditioning
Dining area
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Seating area
Sofa
Clothes rack
Iron
Private bathrooms
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, Spanish
Location
Full view
71Somewhat walkable
Grade: 71 out of 100
74Restaurantswithin 0.75 miles
5Attractionswithin 0.75 miles
Contact
10220 N Metro Pkwy E, Phoenix, AZ 85051-1516
Getting there
Rental CarsSee rental cars from $24/day
823Reviews24Q+A57Room tips
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Most Recent
Worst experience I have ever had at a hotel. 1st the TV did not work. Then the Air Conditioning did not work. Then the people next door where so loud we cold hear their words. I went down and asked to be moved, the lady said they don’t have another room available like me our’s. Then I asked for a refund so we could go some place else. The manager said no refund then offered us to move. I explained what the other lady said and she replied, well she’s wrong.! Lying would be the 4the and final straw. With no refund at 9:PM we loaded up and went across the street to the Radison great place.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
From pre-arrival through checkout, I really appreciated how responsive the staff (Russ, Roxana & Pearl) were via the messaging tool on the Hilton App - especially when I got a message from Roxana that they found my credit card in the ATM machine! The hotel itself is a little old and our room was musty enough to ask for an ozone machine...but the family feeling of the service would make me return!!
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Date of stay: March 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
When we checked into our room we found a huge dead cockroach next to our bed and the table still hadn’t been cleaned. As we were getting moved to another room, we saw another cockroach walking along the hallway. My daughters were scared for the remainder of the trip.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Old dumpy hotel, ripped carpet in halls, peeling paint in shower, quality inn on a doubletree price. Location is sketchy and pictures are misleading. The only nice area is the lobby and restaurant, the rest is dated and old. I would have booked elsewhere if I had known this from the start.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The building seems old in many ways. The hallways and rooms have low ceiling height, the color scheme is tired, and the impression is that of past glory. The room furniture was worn, the carpet had some stains. The bed was comfy and clean. The bathroom was average with a decent shower and decent towels. The WiFi was acceptable. The TV did not have an online guide. The view from my room was a boarded up facility called the "Metro Center" with a deserted parking lot full of trash. There are several restaurants within walking distance, but the walk is quite depressing given the trash everywhere and the boarded up buildings and stores. Parking is free.
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Date of stay: April 2022Trip type: Traveled on business
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Family of 4 here for baseball spring training. Room was double queen, good size. Beds were comfortable, shower has very good pressure! Plenty of restaurants within walking distance. Very nice big heated pool. Breakfast buffet was decent, had all the basics(eggs, bacon, sausage, toast). Hotel bar open until 10.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed at this hotel four years ago and it was nice, not now. Our room was in need of a renovation. There was a note on the desk from the GM explaining the problems with supply chain issues and how this has caused repairs that aren’t addressed. Wall paper peeling of everywhere, paint was in bad shape. Front desk said we didn’t show up for our room the day before, so they cancelled our real reservation. We were schedule for only one day. This took 30 minutes to finally get our room. And the room is way over priced. Not again.
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Date of stay: February 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We are frequent visitors to PHX and usually stay near fam/friends on the North side. We needed to come on very short notice & are Hilton Elites, so we thought we'd try here, as everything else was either sold-out or insanely priced. We arrived at around 5 pm to check-in at the front desk. We were not greeted as Hilton Elites, certainly not offered any upgrades, had to ask/beg for our water bottles. The room was extremely TINY & not up to par. Extremely loud, and one of us was up all night due to the noise from other guests due to the thin walls & corridors. Spouse tried later at the front desk to get his free food/comp. breakfast that should be offered to a Hilton Elite. Front desk person rebuffed & confused him with a lot of double-talk & side-eye, and no coupons. By then, we had just decided to get up early & get the H**l out & on the road. Will never return & can NOT recommend this run-down, circa 1980 place to anyone, and certainly not to HHonors members. STAY ELSEWHERE!!…
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Date of stay: February 2022
Location
Service
Sleep Quality
Room Tip: Just don't - stay elsewhere!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
The hotel is around a lot of things to do and restaurants. If you want a GREAT breakfast go down to First Watch. Their food is amazing and will last you until dinner. The pool at the hotel is perfect, absolutely perfect. Hot tub was warm and jets worked great. Birds singing and playing, blue skies. It was great! And, you can walk to Barnes and Noble for a book to read at the pool. I'm going back for the pool! Clean rooms, nice security and staff, I really appreciated this place. Very firm beds. They don't do breakfast or daily cleaning, but whatever. I had a great time at this hotel, highly recommend.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: February 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Staff here is wonderful, being both responsive and helpful. We stayed here for 4 nights and the price was $125/night (before tax). Awesome price for Phoenix. We also appreciated the free parking. Sadly, this is an older hotel and the A/C, decor, carpet are all showing age. Worst part of our visit were the tiny flying black bugs in our room. The area is in transition, with an older mall near the hotel coming down and new light rail being added. Not a bad area, just expect construction zones. We did not notice any construction noise.
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Date of stay: January 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
PRICE RANGE
$108 - $136 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Metro Plaza
LOCATION
United StatesArizonaCentral ArizonaPhoenixNorth Mountain
NUMBER OF ROOMS
284
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Claim Your Listing Frequently Asked Questions about DoubleTree by Hilton Phoenix North
Which popular attractions are close to DoubleTree by Hilton Phoenix North?
Nearby attractions include Castles N' Coasters (0.5 miles), Tim Finnegan's Irish Pub (0.7 miles), and Western International University (0.7 miles).
What are some of the property amenities at DoubleTree by Hilton Phoenix North?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at DoubleTree by Hilton Phoenix North?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at DoubleTree by Hilton Phoenix North?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Phoenix North?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to DoubleTree by Hilton Phoenix North?
Conveniently located restaurants include Pappadeaux Seafood Kitchen, First Watch, and Texas Roadhouse.
Are there opportunities to exercise at DoubleTree by Hilton Phoenix North?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at DoubleTree by Hilton Phoenix North?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at DoubleTree by Hilton Phoenix North?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does DoubleTree by Hilton Phoenix North offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at DoubleTree by Hilton Phoenix North?
The staff speaks multiple languages, including English and Spanish.