DoubleTree by Hilton Phoenix North
10220 N Metro Pkwy E, Phoenix, AZ 85051-1516
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About
#49 of 186 hotels in Phoenix
Location
4.2
Cleanliness
4.3
Service
4.2
Value
4.0
GreenLeaders Bronze level
Welcome to DoubleTree by Hilton Phoenix North, a contemporary hotel in North Phoenix. Major offices like UnitedHealthcare, Cognizant and Liberty Mutual are minutes away, and I-17 is nearby for quick access to golf courses, museums, desert attractions and spring training facilities.
We look forward to welcoming you with a warm DoubleTree chocolate chip cookie at check-in. Settle into a modern guest room with floor-to-ceiling windows, a 42-inch HDTV, mini-fridge, Keurig coffeemaker, desk with ergonomic chair, and complimentary WiFi. Here a few days? Choose a Bungalow Suite featuring a living area, sofa bed, wet bar and semi-private patio.
We have cravings covered at our hotel in North Phoenix. Enjoy classic American dishes and your favorite cocktails at Brixton Pub & Restaurant, open all day, or pick up snacks and beverages anytime in the convenience shop. Our bright and inviting lobby is a great place to relax, with cozy nooks for casual meetings or enjoying a cup of coffee.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Hiking
Children's television networks
Highchairs available
Valet parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Snack bar
Special diet menus
Vending machine
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Shared lounge / TV area
Shops
Sun terrace
Sun umbrellas
ATM on site
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Soundproof rooms
Air conditioning
Dining area
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Seating area
Sofa
Clothes rack
Iron
Private bathrooms
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, Spanish
Location
64Somewhat walkable
Grade: 64 out of 100
66Restaurantswithin 0.75 miles
5Attractionswithin 0.75 miles
10220 N Metro Pkwy E, Phoenix, AZ 85051-1516
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This was our first time staying at a Doubletree and will likely be the last. We were assigned a room on the first floor directly across from the office, right next to the check in desk, and sharing a wall with the 24 hour gym. The hallway was pungent with the smell of weed. When we opened the door to our room, a handful of gnats flew out. The whole room was infested with them. The room obviously used to be a smoking room, but the scent wasn’t fully removed. The floors were old, stained, and rough. Additionally, there wasn’t much sound proofing, we could hear the front desk talking, the people in the office working, and people in the gym. Because of these reasons we requested a room change. We were told by Todd at the front desk that they couldn’t accommodate our request because they were sold out. He told us this on two different occasions. We found out that was a lie. The website showed many rooms available and we even had a friend call later to see if they had availability. He was told there was availability. We inquired about canceling our reservation due to these issues. But, we were told that was not possible, as our reservation was non refundable. We ended up leaving and booking a room at Hilton Tapatio Resorts instead and had a wonderful experience there. It is in a similar price range and I highly recommend booking there if you are traveling to Phoenix. We paid for our room even though we didn’t stay in it. This should show you how bad it is. At the risk of sounding dramatic, this is the worst experience we have had at a hotel. Please avoid it.…
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Date of stay: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favorite
Nice stay in a rather questionable part of town but obvious security was on constant patrol. Rooms were nice and good sleep was had by both of us. Adequate bathroom with standard amenities. Had a small fridge but no microwave.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
When I checked in I was asked if I was a Hilton Honors member. I didn't know but the hostess looked it up for me and I got a better rate. She also gave me vouchers for the buffet breakfast (maybe ask nicely for them!). The hot breakfast was great. Various juices, muffins, pastries, toasting breads, fresh fruit, scrambled eggs (the usual hotel eggs), bacon, french toast sticks, sausage, etc. The pool was large and heated to a comfortable temperature. Maybe add a cabinet of pool towels near the pool instead of having to ask for them at the front desk. Room was comfortable and clean. Walk-in shower was large. Hotel was near lots of known restaurants and close to I17 for easy access to anywhere in Phoenix area. I would definitely stay here again.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: April 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Had a pretty bad experience here. My mom was sitting outside and one of the staffs came out and asked her if she was homeless, even though they saw her check in and walk in and out of the lobby. Not sure why they asked that. The security guard also walked outside and was making passes at my mom. He then followed her when she went to the pool area and kept asking her if everything was okay. We felt very uncomfortable and creeped out. Again, not sure why they acted like this towards her and if this is just a bad location but i’ve been to countless doubletree hotels and never had an experience like this. As guests, we did not feel safe.
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Date of stay: March 2023
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Have stayed here several times in the past. Always clean and comfortable. Good staff. Only complaint is the furniture and decor are starting to get a bit worn. Time for a rehab in my opinion. Love the cookies!
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Review collected in partnership with DoubleTree by Hilton
Date of stay: March 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This was our second corporate visit to this location. This will also be our LAST visit. The property, honestly, needs to shut down for a year for a complete overhaul and renovation. The rooms were disgusting. The interior of the ceilings were actually getting ready to fall down. A number of our corporate guests complained about bugs in the room, cockroaches, and other unsettling conditions. However, with this in mind...we did have a cocktail party for our guests which was delightful. The catering staff was superior. The front desk staff was equally as good. Its just that the PROPERTY needs an overhaul. This is not a HILTON that anyone would be happy about.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: March 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
I have been a Hilton Honors member for over 40 years. I have never been treated as bad at any hotel chain then I was here. We brought my grandson for a Hockey tournament. It was a stay to play which means you stay at one of the tournament hotels. I had my daughter book it and use my rewards #. They would not honor it because she booked it. I still paid for it. They are advertising for teams to come here and stay. Then they treat them like criminals. Teams beware. Do not come here. They have the very worst restaurant with the worst service. They expect you and your family to eat here. They will not allow you to eat any other food besides theirs anywhere on the property except your room. I have stayed all over the world and have never been treated the way I was treated here. I am canceling my Hilton rewards and going somewhere that appreciates me as a customer after this. Look into this very carefully if you are considering staying here.…
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Date of stay: February 2023
Rooms
Cleanliness
Service
Room Tip: Worst place I have ever stayed
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
The hotel was ideally situated right off the highway and made travel through the state easy. The room was overall acceptable but had some noticeable nasty looking carpet stains. There is no chamber service at all unless requested. This should have been mentioned at check in. The room was $180.00 per night and I don’t feel the experience was exactly commiserate with the cost.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
We really enjoyed our stay at the Doubletree as the room was clean and very spacious. I just love the view of the pool with the wall to wall windows. The parking was plentiful with access to the hotel. I really appreciated the Security and there presence was known. Everyone was friendly and said hello. The lobby was comfortable and well appointed. We will definitely be back as the location is close to our friends and family.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Excellent hotel. Very clean and courteous staff. I would stay here for every visit. Russ was absolutely incredible at check in. I don't think I've ever been cared for so well at a hotel. This guy is amazing and deserves every accolade possible. He has experience, knowledge and is ultimately caring. You can feel his warmth when you walk up to the front desk. He made me a return customer for life. Very satisfied and I will be back.
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Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
PRICE RANGE
$108 - $142 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Metro Plaza
LOCATION
United StatesArizonaCentral ArizonaPhoenixNorth Mountain
NUMBER OF ROOMS
284
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Claim Your ListingDOUBLETREE BY HILTON PHOENIX NORTH $139 ($̶1̶5̶7̶) - Updated 2023 Prices & Hotel Reviews - AZ
Frequently Asked Questions about DoubleTree by Hilton Phoenix North
Which popular attractions are close to DoubleTree by Hilton Phoenix North?
Nearby attractions include Castles N' Coasters (0.5 miles), Tim Finnegan's Irish Pub (0.7 miles), and Western International University (0.7 miles).
What are some of the property amenities at DoubleTree by Hilton Phoenix North?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at DoubleTree by Hilton Phoenix North?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at DoubleTree by Hilton Phoenix North?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Phoenix North?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to DoubleTree by Hilton Phoenix North?
Conveniently located restaurants include Pappadeaux Seafood Kitchen, First Watch, and Texas Roadhouse.
Are there opportunities to exercise at DoubleTree by Hilton Phoenix North?
Yes, guests have access to a pool and a fitness center during their stay.
Does DoubleTree by Hilton Phoenix North have airport transportation?
Yes, DoubleTree by Hilton Phoenix North offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at DoubleTree by Hilton Phoenix North?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at DoubleTree by Hilton Phoenix North?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does DoubleTree by Hilton Phoenix North offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.