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Crossland Economy Studios - Phoenix - Metro - Dunlap Ave.

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Room & Suite (15)
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Overview
  • Excellent10%
  • Very good5%
  • Average7%
  • Poor13%
  • Terrible65%
yesterday
“Relocation stay”
2 weeks ago
“Nightmare”
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Pets Allowed
Wheelchair access
Self-Serve Laundry
2 Star Hotel
All hotel details
Offers from Crossland Economy Studios - Phoenix - Metro - Dunlap Ave.
Special Price: 10% Off Your Next Stay!
Offers from Crossland Economy Studios - Phoenix - Metro - Dunlap Ave.
Special Price: 10% Off Your Next Stay!
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Reviews (88)
There are newer reviews for Crossland Economy Studios - Phoenix - Metro - Dunlap Ave.
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21 - 25 of 87 reviews
Reviewed August 5, 2015

After a long drive, I finally checked in. I was given the WRONG room. The staff didn't even care about the room, and basically, in a somewhat polite way, deal with it. I don't know how the manager hires these people or even keeps this...More

Thank anaverageguy816
Response from Manager_11525, General Manager at Crossland Economy Studios - Phoenix - Metro - Dunlap Ave.Responded August 19, 2015

I appreciate you taking the time to write a review of your experience with us. I am so disappointed to hear about the cleanliness and service issues you experienced. Please accept my apology. In response to your feedback, I will be retraining our staff on...More

Reviewed April 3, 2015

I had read the reviews for Crossland Studios on Dunlap along with my family, and I was very worried about what our experience would be. However, we were on a budget and the the reviews for Crossland weren't as bad as others we'd seen here...More

1  Thank WriterKass
Response from Manager_11525, General Manager at Crossland Economy Studios - Phoenix - Metro - Dunlap Ave.Responded April 16, 2015

Thank you so much for posting a review of our property. We appreciate you letting us know that we didn't provide you with outstanding customer service and that you encountered cleanliness issues in your room. In response to your feedback, I will be making sure...More

Reviewed April 1, 2015

Be prepared to be eaten alive if you get the room I got. Our 7 month old had bed bugs on her. My wife discovers them when she woke up from her allergic reaction to the cigarette smell in the "non smoking room". The bed...More

1  Thank Anthony A
Response from Manager_11525, General Manager at Crossland Economy Studios - Phoenix - Metro - Dunlap Ave.Responded April 16, 2015

Thank you for your recent review of your stay. The situation you described regarding the room conditions and the cleanliness issues you experienced is unacceptable. I sincerely apologize for your experience. To prevent this from happening again, my team is working harder to ensure that...More

Reviewed March 30, 2015

I'm going to be honest. This was a disaster from the get-go. We requested NON-SMOKING rooms, and we did not get them- one was so foul we didn't think we could tolerate it at all- we complained to be told they were "completely booked' however...More

1  Thank AlaskaMom2011
Response from Manager_11525, General Manager at Crossland Economy Studios - Phoenix - Metro - Dunlap Ave.Responded April 15, 2015

Thank you for your recent review of your stay. The situation you described regarding the maintenance issues in your room is truly regrettable. We are very sorry for your experience. To prevent this from happening again, my team is doing more thorough inspections of our...More

Reviewed March 25, 2015

Booked in for four nights, with the option of extending to seven. Managed to stay one! I asked, more than once for an upstairs room. Got one on the ground floor and I'm sure they weren't all occupied upstairs. As usual with such places, costs...More

2  Thank LibraryMike
Response from Manager_11525, General Manager at Crossland Economy Studios - Phoenix - Metro - Dunlap Ave.Responded April 13, 2015

Thank you for your recent review of your stay. The cleanliness issues you described are truly regrettable. We are very sorry for your experience. To uphold our company’s high standards, I will be retraining our housekeeping staff as well as making sure all rooms are...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Refrigerator in room
Air Conditioning
Microwave
Details
Price range
$58 - $69 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$58 - $69 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveler (24)
Room & Suite (15)
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Room Tips
"avoid at all costs."
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"As far as I could tell from mine, not sure any are beter."
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"No tip to give"
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"never ever ever go here and if ya do be very very cautious of sitting anywhere!"
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