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Holiday Inn North Phoenix

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05/07/2017 05/08/2017
1 room 2 adults 0 children
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Holiday Inn North Phoenix
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138 Reviews from our TripAdvisor Community

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Showing 135: English reviews
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westlake village
Reviewed 1 week ago

I came to this hotel late at night so I didn't really get to see much. The next day I was about to bush my teeth and a bug came from behind where my tooth brush was. I quickly scooped it up in my towel and brought it to the front desk. The lady was nice enough and referred me...

Thank paris c
Derby, United Kingdom
Reviewed 3 weeks ago

Passing through Phoenix, we found this hotel very easily. The reception was quite and efficient. Our room was clean, comfortable and quiet. We used the dining facilities and had an enjoyable meal which was served by a friendly, helpful waitress. We would not hesitate to stay here again if we were in the area.

Thank mjc404
Greensburg, Pennsylvania
Reviewed March 21, 2017

Noisy hotel. You hear movement all the time. Someone had a barking dog on the floor which eventually stopped. Pricey I thought. Access is decent. Our room was nice. Shower was a half door style so water sort of splashes out. Slippery floor.

Thank dchemist
Osterburg, Pennsylvania
Reviewed March 14, 2017

I dislike writing negative things, however when the world relies on the internet to communicate and do business, this can not be overlooked. I will say that the staff at the front desk was very courteous and professional and I witnessed them taking rude comments from people over things that they had no control over whatsoever and doing what they...

Thank Steve B
IHGService, Guest Relations Manager at Holiday Inn North Phoenix, responded to this review

Dear Steve B, It always feels great to receive an honest review from one of our valued guests and for that, we would like to say thank you for your time and effort. I am glad to know you chose our property for your business trip and that you appreciated the efforts of our hotel staff as well as our...

Calgary, Canada
Reviewed March 1, 2017 via mobile

Good hotel. Clean, right beside a 7-11 and lots of restaurants within walking distance. Comfy beds, nice firm pillows. Good location to major highway. Friendly and helpful staff. The restaurant and bar was good. Free wifi.

Thank SNCN
Coquille, Oregon
Reviewed February 12, 2017

Stayed at this location in mid January during a job search and vacation. This used to be a Ramada Limited, but has been turned into a great HI Express. The rooms were clean and up to date, the staff was one of the greatest HI staffs I have dealt with. Other reviewers have mentioned concerns about the area and security,...

Thank speedracer05
Reviewed February 3, 2017 via mobile

The hotel is ok. It is clean. It is old. Never tried the bar or the restaurant. I gave it a 5 solely because of the young lady that checked me in. Her name was Victoria and she was absolutely charming. Please give her a raise management. She made my day.

Thank trn81
los angeles
Reviewed January 16, 2017 via mobile

My husband and my two young children stayed here over MLK weekend. We got in very late Friday night and there was a full parking lot but we luckily got a spot. It's not a huge hotel. We didn't see any vending machines near our room which was a 1 bedroom suite. The room was nice and the bed was...

Thank amanda42
JIm M, Director of Sales at Holiday Inn North Phoenix, responded to this review

Thank you for your recent feedback on your stay with us unfortunately, we have over 240 parking space in the hotel parking lot and we can't ask each person to park a certain way if they have trucks or trailers. Jim Director of Sales

Los Angeles, California
Reviewed January 14, 2017

A super hotel with very welcoming staff who could not do enough to help. On site restaurant very good - good menu and fast service. Would be happy to stay again when in the area. Thoroughly recommended. Thank you to Charity, Victoria, Stephanie & Hannah.

Thank Simon d
A TripAdvisor Member
1 review
1 helpful vote
Reviewed January 11, 2017 via mobile

I'm completely blown away by the experience I had here the day we were asked to leave. I can't even put in words how insanely rude your Operations Manger is. I have filed a former complaint to have the owners call me. If that doesn't happen, it is what it is, but, I hope they do. This man is going...

1Thank A TripAdvisor Member
IHGService, Guest Relations Manager at Holiday Inn North Phoenix, responded to this review

Dear Valued Guest, We appreciate you taking the time to share your experience regarding the level of customer service received from the Operations Manager of this hotel. We sincerely regret any discomfort and dismay you and your Mother may have experienced during your conversation with him. The situations you have described are definitely not what we expect from any of...

Questions? Get answers from hotel staff and past guests. Ask a question

91 photos of this hotel

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Bathroom (3)
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Hotel & Grounds (16)
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Family/Play Areas (1)
Bathroom (9)
Dining (8)
Business Center/Function Rooms (4)
Other (8)
05/07/2017 05/08/2017
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  • Free Parking
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Breakfast included
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
OUR RESTAURANT AND BAR ARE NOW OPEN! The Holiday Inn Phoenix North is the newest in contemporary styling and the most modern hotel in the North Phoenix area. Conveniently located off I-17 and a short drive from downtown Phoenix, Scottsdale, Tempe, Peoria, as well as I-10, our beautiful 100% non-smoking hotel offers easy access to Metro Center Mall, which includes a variety of restaurants, shopping, and entertainment. Our modern, sophisticated design offers a plethora of amenities such as spacious guest rooms featuring luxurious new bedding, an enhanced bath experience, restaurant, bar, room service, and an outdoor pool and whirlpool. Our flexible meeting facility can comfortably accommodate up to 200 people and can provide a variety of catering options. ... more   less 

Additional Information about Holiday Inn North Phoenix

Address: 12027 N 28th Dr, Phoenix, AZ 85029-3304 (Formerly Ramada Plaza Hotel at Metro Center)
Location: United States > Arizona > Central Arizona > Phoenix
Price Range: $92 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn North Phoenix 3*
Number of rooms: 174
Reservation Options:
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Also Known As:
Holiday Inn North Phoenix Hotel Phoenix
Ramada Plaza Hotel
Ramada Phoenix
Phoenix Ramada
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Questions & Answers

Questions? Get answers from Holiday Inn North Phoenix staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Bring ear plugs as the air conditioner is loud. Oh yeah and bug spray!”
parisc_13, 1 week ago | Read review
“Choose one near a WiFi repeater!”
stevebM1138ZK, Mar 14, 2017 | Read review
“Car Park side Rooms Would be quieter.”
simondQ1909EE, Jan 14, 2017 | Read review
“the 4th floor is the quietest, pool view is a plus as well”
mmmduffser, Dec 27, 2016 | Read review
“More snacks available for purchase”
flod449, Oct 30, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
$75* /night
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Prices are for 1 room, 2 adults
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