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Holiday Inn Hotel & Suites Phoenix Airport

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#57 of 178 Hotels in Phoenix
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314 Reviews from our TripAdvisor Community

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Showing 303: English reviews
upstate N.Y
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Breakfast is served at 5:30 which is nice. Room was well cleaned daily. Parking well lit an easy access from front or rear parking. Nice pool area although I didn't use it. The room service food was beyond excellent and usually arrived within 20 minutes of ordering. The salmon was the best I've ever had.

Helpful?
Thank bigowl14422
Ottawa, Canada
Level Contributor
284 reviews
275 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Booked with Airmiles for 2 nights. This hotel appears to be fairly new. Nice lobby, well decorated. I did note however there was not front desk attendant, and had to almost enter the office in the back to get someones attention. Check -in was friendly although the attendant seemed half asleep (it was just 8PM). The room provided was very... More 

Helpful?
Thank Lubiere
IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Phoenix Airport, responded to this review

Dear Lubiere, Thank you for your feedback and for choosing our property for your lodging needs. As one of our valued IHG Rewards Club Gold member, you feedback is very significant as guest satisfaction is very important to us. We pride ourselves on our friendly staff and excellent facilities, and happy to hear these aspects exceeded your expectation. I would... More 

Bengaluru (Bangalore), India
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Good place to stay in Phoenix. Close to the airport and university too. Friendly staff and good rooms. Will recommend to all business travellers. It is very close to the I10 but still not noisy. The rooms were spacious and clean and the place serves good breakfast. Ample parking space and an overall satisfactory experience.

Helpful?
Thank MohanS2
Phoenix, Arizona
1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Came here to relax for a three day weekend. The staff was friendly and the room was clean. Room service was delicious and inexpensive. The fitness room was great. The pool area was enjoyable. I really enjoyed my stay here.

Helpful?
Thank Shanta M
Phoenix, Arizona
Level Contributor
280 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed August 11, 2016

We stayed here for 1 night because of an early morning flight. We left our car in the lot for 12 days. We were impressed with the service from start to finish. The front desk person, Ivan, was outstanding. He was friendly, helpful, and courteous. He was still on duty when checkout at 4:00AM and had the same pleasant attitude.... More 

Helpful?
Thank sojouner2
Modesto
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 5, 2016 via mobile

I stayed at this hotel and walked into cockroaches and mold. I told the front desk clerk and he said he would take care of it. I can back still roaches and mold took a shower and slept in the airport. When I showed the pictures to the front desk clerk he said sorry no attempt to place me in... More 

Helpful?
Thank ryanlamasa
IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Phoenix Airport, responded to this review

Dear ryanlamasa, Thank you for your for writing a review about your experience. I am sorry to hear about the cleanliness issues you may have experienced during your stay. Please accept our sincere apologies for any inconvenience it may have caused you. I have sent you a private message in an effort to obtain more information about your experience. I... More 

North Bay, Canada
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 29, 2016

Check in and check out was quick and easy. Room was fine and clean. Shuttle option is really convenient. Pool... may be a bit too warm for swimming at the outside. Good and relaxing place before flying.

Helpful?
Thank Schillachi
Prescott, Arizona
Level Contributor
87 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 16, 2016

We stay here to utilize their "Stay, Park, and Fly", we have stayed several times. The hotel is clean, the staff is efficient and professional. The restaurant's dinner is average at best. The morning shuttle service to the airport is excellent. The shuttle departs on time and the driver is adept of managing the airport traffic. Our experience has shown,... More 

Helpful?
Thank HeeNalu1969
Level Contributor
4 reviews
3 of 5 stars Reviewed July 6, 2016 via mobile

Came for a girls get away. Booked through Priceline. Fast and courteous check in. Room was standard. My bed was really lopsided. Has a Keurig coffee maker which was a nice surprise. Pool is TINY and needs cleaned. Towels are a little gross. Freeway noise makes it hard to relax. I expect a little more quality from a holiday inn.

Helpful?
Thank mlb252
Leander, Texas
Level Contributor
151 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed June 29, 2016

Room was clean and all lights worked once the motion detection switches were understood. The TV did not work at first only to find the plug had been removed from the outlet. Sheets were clean but worn with numerous holes in the fabric. Restaurant has no free breakfast with sit down only and has no lunch hours forcing one to... More 

Helpful?
Thank prof747
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Holiday Inn Hotel & Suites Phoenix Airport

Address: 3220 S 48th St, Phoenix, AZ 85040-1747
Location: United States > Arizona > Central Arizona > Phoenix
Price Range: $99 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Phoenix Airport 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Phoenix Airport
Hotel Style:
#41 Family Hotel in Phoenix
#49 Romantic Hotel in Phoenix
#57 Business Hotel in Phoenix
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