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Holiday Inn Hotel & Suites Phoenix Airport

365 reviews
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Traveler (109)
Room & Suite (62)
Dining (12)
Overview
  • Excellent54%
  • Very good32%
  • Average8%
  • Poor3%
  • Terrible3%
Travelers talk about
“front desk”(53 reviews)
“next morning”(21 reviews)
“an early flight”(11 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Holiday Inn Hotel & Suites Phoenix Airport
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Rooms
Jan 28Jan 29
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1 room, 2 adults, 0 children
Standard Room
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Reviews (365)Write a Review
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182
113
31
14
11
Show reviews that mention
All reviewsfront desknext morningan early flightfree shuttleshuttle servicebreakfast buffetgreat staywould stay againrental carbed was comfortablethe hotel is cleancoffee makerroom was largebusiness traveleri highly recommend this hotelnice propertybusiness center
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1 - 5 of 351 reviews
Reviewed 3 weeks ago

I always stay there when i'm in Phoenix and have always had an excellent stay! Staff are always friendly and the bar has good food and even better drinks. When you walk into this hotel you will think it is new by how well they...More

Thank D K
Hotel's Favorite
Reviewed October 13, 2017

Stayed at this particular Holiday Inn as part of a weeklong trip all around Arizona. Wanted this one for the last night because of it's proximity to the airport. This looks like a relatively new hotel - I liked the color scheme of the room...More

Thank ryryry
Reviewed October 30, 2017 via mobile

Caught the complementary shuttle from PHX and the driver was friendly and helpful. Front desk person was kind and to the point. I don’t like chit chatting... Room was nice with decent sized bathroom. Yes, elongated toilet seat. I hate round toilets. Convenient to and...More

Thank kona-kauai
Reviewed October 24, 2017

The property was clean and well kept and the rooms were comfortable and quiet!! The main issue was breakfeast, DO NOT ORDER FROM THE MENU!! You will never get your food, believe me!! Very disorganized and no mangement, they have a buffet also and we...More

1  Thank Bob457878
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Phoenix AirportResponded November 7, 2017

Hi Bob457878, Thank you for staying with us and for taking the time to review our hotel. We value both positive and negative comments, as this helps us know what we are doing right and learn what we need to accomplish to improve on guests...More

Reviewed October 12, 2017 via mobile

As a weekly traveler I constantly have my hotel room receipt separated into food/room receipts. Women at the front desks tells me it's not possible on the phone, and when I arrive at the desk is extremely rude and caused a scene. Nice room, rude...More

Thank kritic_kate
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Phoenix AirportResponded October 26, 2017

Hello kritic_kate, Thank you for staying with us and sharing us your experience during your stay. I am sorry to see that you were less than impressed with this stay due to the rudeness of our staff. IHG sincerely cares about your experience, and I...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Center with Internet Access
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Dry Cleaning
Banquet Room
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
$103 - $224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in Phoenix
#48 Romantic Hotel in Phoenix
#56 Business Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$103 - $224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in Phoenix
#48 Romantic Hotel in Phoenix
#56 Business Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (109)
Room & Suite (62)
Dining (12)
Pool & Beach (10)
Hotel & Grounds (64)
Bathroom (17)
Business Center & Event Rooms (11)
Questions & Answers
Ask a question
Brent R
November 29, 2017|
Answer
Response from Tootsie20 | Reviewed this property |
No idea...sorry
0
Votes
apsams
November 11, 2016|
AnswerShow all 3 answers
Response from HolidayInn2 | Property representative |
Breakfast is not normally included at Holiday Inns. We do have some packages that include breakfast. I am not sure of yours. Ypu can email me with your name at pkuber@hiphxcom and I can certainly let you know what you gave... More
0
Votes
GreeniePlainwell
October 1, 2016|
AnswerShow all 3 answers
Response from MohanS2 | Reviewed this property |
Yes. Better to call the hotel to let them know you are waiting and they will send the shuttle over.
0
Votes
Room Tips
"High floor and corner rooms are the best"
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"I like the view of watching the planes take off and land - sunrise side"
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"get 4th floor room"
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"Higher rooms are always best for noise reduction."
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