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All reviewsfront desknext morningan early flightfree shuttleshuttle servicebreakfast buffetgreat staywould stay againrental carbed was comfortablethe hotel is cleancoffee makerroom was largebusiness traveleri highly recommend this hotelnice propertybusiness center
I always stay there when i'm in Phoenix and have always had an excellent stay! Staff are always friendly and the bar has good food and even better drinks. When you walk into this hotel you will think it is new by how well they...More
Stayed at this particular Holiday Inn as part of a weeklong trip all around Arizona. Wanted this one for the last night because of it's proximity to the airport. This looks like a relatively new hotel - I liked the color scheme of the room...More
Caught the complementary shuttle from PHX and the driver was friendly and helpful. Front desk person was kind and to the point. I don’t like chit chatting...
Room was nice with decent sized bathroom. Yes, elongated toilet seat. I hate round toilets.
Convenient to and...More
The property was clean and well kept and the rooms were comfortable and quiet!!
The main issue was breakfeast, DO NOT ORDER FROM THE MENU!! You will never get your food, believe me!! Very disorganized and no mangement, they have a buffet also and we...More
1 Thank Bob457878
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Phoenix AirportResponded November 7, 2017
Thank you for staying with us and for taking the time to review our hotel. We value both positive and negative comments, as this helps us know what we are doing right and learn what we need to accomplish to improve on guests...More
As a weekly traveler I constantly have my hotel room receipt separated into food/room receipts. Women at the front desks tells me it's not possible on the phone, and when I arrive at the desk is extremely rude and caused a scene. Nice room, rude...More
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Phoenix AirportResponded October 26, 2017
Thank you for staying with us and sharing us your experience during your stay. I am sorry to see that you were less than impressed with this stay due to the rudeness of our staff. IHG sincerely cares about your experience, and I...More
Response from HolidayInn2 | Property representative |
Breakfast is not normally included at Holiday Inns. We do have some packages that include breakfast. I am not sure of yours. Ypu can email me with your name at pkuber@hiphxcom and I can certainly let you know what you gave... More
Breakfast is not normally included at Holiday Inns. We do have some packages that include breakfast. I am not sure of yours. Ypu can email me with your name at pkuber@hiphxcom and I can certainly let you know what you gave booked. Have a safe trip.