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All reviewsfree valet parkinglight railphoenix airportfront deskcovered parkingroom servicepark and flynice hotelearly flightcomfortable bedsky harborself parkingroom keywould stay here againup to datebreakfast buffetbusiness trip
This Hotel is very nice. The room was fresh and big. I really cant think of one thing that is wrong. The staff was very helpful and very willing to help. There is plenty of parking if you have a trailer or large truck. I...More
Really loved the staff. From the front desk to the chefs in the kitchen. Everyone was super super nice.
The "free" valet was odd. Bc there's not a lot of parking, but no big deal really.
I liked the gym a lot. Good pool. Good...More
From the black mold in the toilet to the dirty hair filled shower I don’t know where to begin. Currently we are now an hour late for our grandsons birthday because they have lost our car. Terribly understaffed. Just awful.
Response from Tracie J, General Manager at Crowne Plaza Phoenix AirportResponded 3 days ago
I am very disappointed to read your post. This is unacceptable therefore I would like to get more information from you. Can you please call me 602-273-7778?
When flying early morning out of Sky Harbor International Airport, we usually stay the night before at the Crowne Plaza. It is close to the airport and they run a shuttle to and from every half-hour.
If you just need a place to park your...More
We had absolutely no issues with our recent stay. Everything was clean and well maintained, staff was very friendly. Kids got to pick out toys at check-in. It was great having a tub and low sink in the room, so kids could use it by...More
Response from Tracie J | Property representative |
Hello, Great question. We are the only stop the Sky Train makes and it's directly in front of our hotel. Very quick easy and reliable. Access the Sky Train on the second floor of the airport and depart at 44th St. To... More
Hello, Great question. We are the only stop the Sky Train makes and it's directly in front of our hotel. Very quick easy and reliable. Access the Sky Train on the second floor of the airport and depart at 44th St. To Return walk across the street and head directly into the entrance of the Sky Harbor Airport sky train which is at the end of the light rail platform. You can choose elevator or escalator to enter.
As for transportation yes the hotel offers a complimentary airport shuttle as well. Due to extensive renovations/new terminal at Sky Harbor extended wait times have been experienced.
We have a 24 hour shuttle that runs on the hour and half hour overnight. As for Security, we recommend 1 hour, but have no control over outside forces that effect that. So we would suggest being on the 4am shuttle. I... More
We have a 24 hour shuttle that runs on the hour and half hour overnight. As for Security, we recommend 1 hour, but have no control over outside forces that effect that. So we would suggest being on the 4am shuttle. I hope this helps,