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Crowne Plaza Phoenix Airport

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#22 of 173 Hotels in Phoenix
Certificate of Excellence
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Crowne Plaza Phoenix Airport
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564 Reviews from our TripAdvisor Community

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Showing 548: English reviews
Chennai District, India
Reviewed 2 days ago NEW

A always smiling people B best service to any request C communication was excellant with D Duty Dignity and Discipline E efficiency explicitly expressed F fine chatecter and conduct G Gentle and generous people

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Helpful?
Thank avsekhar1950
Washington DC, District of Columbia
Reviewed 3 days ago NEW

I fell in love with this hotel immediately I stepped into my room. It was so clean, I don't want to mess with anything. They offer complimentary on printing, travel essentials like toiletries and toothbrush and toothpaste etc. Everytime my room is cleaned up, they leave a 3-in-1 massage/spa oil etc that will make your sleep restful. I decided to...

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Helpful?
Thank Olayide A
Ted T, General Manager at Crowne Plaza Phoenix Airport, responded to this review

We love your passion for travel and thank you for sharing your impressive experience at the Crowne Plaza Phoenix Airport Hotel. I am so pleased that we were able to exceed your high expectations for service and really appreciate the review for others to read. I hope we get the chance to welcome you back to the Crowne on your...

Columbus, Ohio
Reviewed 3 days ago NEW

Outstanding room quality, location & food service. Great mattress & shower. Very little street noise. Convenient parking for guests. Will definitely stay again for my next business trip to Phoenix, Arizona

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Helpful?
Thank rikki886
Ted T, General Manager at Crowne Plaza Phoenix Airport, responded to this review

I appreciate you taking the time to recommend the Crowne Plaza Phoenix Airport for business travel. Thanks for pointing out the popular amenities like outstanding food, service, quality room and quiet rooms. All of these attributes are key factors for our future business travelers. See you again when business brings you back to Phoenix! Sincerely, Ted Trembath - General Manager

Colville, Washington
Reviewed 3 days ago NEW

The staff is very cordial and helpful. The rooms are clean and very comfortable. If you are looking for a hotel close to the airport, this is a good choice. It is fairly quiet with everything you need for a good rest from a day of long travel.

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Helpful?
Thank glewisak
Ted T, General Manager at Crowne Plaza Phoenix Airport, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ted Trembath - General Manager

Logan, Utah
Reviewed 3 days ago NEW

This hotel is updated with an attractive lobby and comfortable beds. It's location to the airport is ideal. The floor we stayed on smelled strongly of tobacco smoke, even though the hotel is smoke-free, so it was probably a noncompliant guest that created the odor and not the housekeeping or the policy. The airport shuttle is very accommodating and helpful.

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Helpful?
Thank valeries299
Ted T, General Manager at Crowne Plaza Phoenix Airport, responded to this review

Thanks for the nice comments regarding location and airport shuttle. I apologize for any inconvenience caused by an off smell on your floor. I will be addressing that with the team. I hope you can visit us again to have an even better experience. Sincerely, Ted Trembath - General Manager

Bonnyville, Canada
Reviewed 4 days ago NEW

Staying at the Phoenix Crowne Plaza was a very pleasurable experience from the moment I pulled into the driveway. Valet parking signs were very visible as soon as I pulled into the driveway. The Valet personal were all very professional & punctual. A short wait may be required if multiple people pull in at the same time. As soon as...

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Helpful?
Thank Casey464
Ted T, General Manager at Crowne Plaza Phoenix Airport, responded to this review

Wow - thanks for taking the time to share so many great moments and amenities during your stay at the Crowne Plaza Phoenix Airport. Future travelers will appreciate your comments. Hope to see you back soon, Best wishes, Ted Trembath - General Manager

Sedona, Arizona
Reviewed 5 days ago NEWvia mobile

Decent quality rooms, clean and quiet. Great rates for one night including valet parking in a garage with security while away. Efficient shuttle 24/7 to airport. This is our third stay, we like the convenience. Nice and easy before flying out and also when arriving back from a long trip.

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Helpful?
Thank ysheer
Ted T, General Manager at Crowne Plaza Phoenix Airport, responded to this review

Thanks for your nice review of the value of our Park, Sleep and Fly packages at the Crowne Plaza Phoenix Airport Hotel. Safe Travels! Sincerely, Ted Trembath - General Manager

Phoenix, Arizona
Reviewed 5 days ago NEW

This is the best hotel to stay at when flying out of Sky Harbor. You can take the Airport Tram right across the street. Hotel has a great restaurant and lounge. Rooms are spacious and clean. They also have room service.

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Helpful?
Thank Cubette6
Ted T, General Manager at Crowne Plaza Phoenix Airport, responded to this review

Thank you so much for your awesome review of the Crowne Plaza Phoenix Airport. I am pleased to hear you enjoyed everything about your stay with us. Future travelers love to hear about the amenities you mentioned including Room Service, Restaurant/Lounge and location right across from Sky Harbor Sky Train. I hope we get the opportunity to welcome you back...

Evansville, Indiana
Reviewed 5 days ago NEW

While like most boutique hotels, the food is expensive, all of the other amenities make up for it! Shuttle to the airport is timely and convenient and is right across the street from the LightRail that can take you to downtown! Clean rooms/bathrooms and not too loud.

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Helpful?
Thank Elizabeth M
Ted T, General Manager at Crowne Plaza Phoenix Airport, responded to this review

Thanks for sharing your comments regarding your recent stay. I appreciate you mentioning our clean/quiet rooms in a great location. See you again soon! Sincerely, Ted Trembath - General Manager

Salt Lake City, Utah
Reviewed 1 week ago

Stay here every time I come to town to work! Staff is great and in most cases remembers me from my last visit! Service in the bar is always great and the rooms are clean and in great shape! Always try and get me an upgrade when there!

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Helpful?
Thank Bill M
Ted T, General Manager at Crowne Plaza Phoenix Airport, responded to this review

Thanks for coming back to your Phoenix home again and sharing that great review of our team at the Crowne Plaza Hotel. The team takes pride in giving great service and loves to see repeat customers. We appreciate your return visits and review. Best wishes, Ted Trembath - General Manager

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located within minutes of the Phoenix Sky Harbor Airport, the Crowne Plaza Phoenix Airport is the only hotel with a stop on the city's METRO light rail line creating easy access to all that Phoenix and Tempe have to offer. With free wireless high speed Internet and free airport shuttle service, this full service hotel has everything needed for a relaxing, hassle-free stay in the sun. ... more   less 

Additional Information about Crowne Plaza Phoenix Airport

Address: 4300 E Washington St, Phoenix, AZ 85034-1818 (Formerly Phoenix Airport Plaza Hotel)
Location: United States > Arizona > Central Arizona > Phoenix
Price Range: $98 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Phoenix Airport 4*
Number of rooms: 290
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, IHG, Priceline, Travelocity and Odigeo so you can book your Crowne Plaza Phoenix Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Phoenix Airport Hotel Phoenix
Phoenix Crowne Plaza
Hotel Style:
#9 Luxury Hotel in Phoenix
#24 Family Hotel in Phoenix
#30 Romantic Hotel in Phoenix
#46 Business Hotel in Phoenix
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Phoenix Airport staff and other travelers.
9 questions
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Questions? Get answers from Crowne Plaza Phoenix Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“No matter what room you choose, they got you!!!!!”
 of 5 bubbles olayidea2016, 3 days ago | Read review
“There wasn't a clock in the room so you might want to ask for a wake-up call.”
 of 5 bubbles tpatrickh, 3 weeks ago | Read review
“If an inclusive breakfast and hair dryers are necessary make inquiries, prior to booking your room!”
 of 5 bubbles tvogue, 5 weeks ago | Read review
“Shuttle leaves on time.”
 of 5 bubbles casaundraa, Oct 27, 2016 | Read review
“Nothing, awesomely appointed!”
 of 5 bubbles melissahU9355XH, Oct 16, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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