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Crowne Plaza Phoenix Airport

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Traveler (94)
Room & Suite (63)
Dining (8)
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Overview
  • Excellent46%
  • Very good35%
  • Average13%
  • Poor3%
  • Terrible3%
Travelers talk about
“light rail”(59 reviews)
“phoenix airport”(53 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Phoenix Airport
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Offers from Crowne Plaza Phoenix Airport
Special Offer: Book Direct and Save
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Reviews (738)
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315
253
98
29
25
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All reviewsfree valet parkinglight railphoenix airportfront deskcovered parkingroom servicepark and flynice hotelearly flightcomfortable bedsky harborself parkingroom keywould stay here againup to datebreakfast buffetbusiness trip
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1 - 5 of 720 reviews
Reviewed 3 days ago

We stayed at the Crowne Plaza Phoenix Airport after a long transatlantic flight of over 10 hours. Quick pick-up by the airport shuttle after calling them and we were met by a very nice driver who loaded and unloaded our luggage. What a welcome relief...More

Thank VintageGalAZ
Hotel's Favorite
Reviewed 5 weeks ago

When flying early morning out of Sky Harbor International Airport, we usually stay the night before at the Crowne Plaza. It is close to the airport and they run a shuttle to and from every half-hour. If you just need a place to park your...More

1  Thank Ron K
Reviewed 1 week ago

We have stayed here several times when we have an early flight to catch. The rooms are quiet and clean. The shuttle runs every 30 or 60 minutes depending on the hour. The driver was out front early, helped load the shuttle and exactly on...More

Thank Bill G
Reviewed 3 weeks ago via mobile

We stayed here for business trip, so I can’t say I was out of any money by staying at this hotel. On the outside it looks like a very nice hotel. When you get up to the room so you can see that things are...More

1  Thank Michelleds35
Response from IHGService, Guest Relations Manager at Crowne Plaza Phoenix AirportResponded 1 week ago

Hello Michelleds35, Thank you for your feedback regarding your stay at Crowne Plaza Phoenix Airport - PHX, AZ. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff. On behalf of...More

Reviewed 3 weeks ago

Check in was easy and friendly. I asked about the shuttle to the airport for an early flight and was told they leave every 30 minutes on the top and bottom of the hour. Was also given a drink coupon for my Platinum status. Room...More

2  Thank LocoTravelers
Response from IHGService, Guest Relations Manager at Crowne Plaza Phoenix AirportResponded 1 week ago

Hi LocoTravelers, Thank you for sharing an account of your experience. We appreciate your loyalty as an IHG Platinum Elite member. I'm sorry to hear about your dissatisfaction with the drink voucher. I am confident that our hotel will use your comments to improve the...More

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About
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
$88 - $160 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Best Value Hotel in Phoenix
#12 Luxury Hotel in Phoenix
#29 Romantic Hotel in Phoenix
#45 Business Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$88 - $160 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Best Value Hotel in Phoenix
#12 Luxury Hotel in Phoenix
#29 Romantic Hotel in Phoenix
#45 Business Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (94)
Room & Suite (63)
Dining (8)
Pool & Beach (7)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
pamela c
April 17, 2018|
AnswerShow all 8 answers
Response from Tracie J | Property representative |
Hello, Great question. We are the only stop the Sky Train makes and it's directly in front of our hotel. Very quick easy and reliable. Access the Sky Train on the second floor of the airport and depart at 44th St. To... More
0
Votes
Michael C
April 28, 2017|
Answer
Response from Cubette6 | Reviewed this property |
Not sure about the shuttle but you can walk across the street and take the airport tram directly to the ticketing area. We fly from Phoenix often and use this option.
0
Votes
Michael C
April 28, 2017|
AnswerShow all 3 answers
Response from Ted T | Property representative |
We have a 24 hour shuttle that runs on the hour and half hour overnight. As for Security, we recommend 1 hour, but have no control over outside forces that effect that. So we would suggest being on the 4am shuttle. I... More
0
Votes
Room Tips
"One nice security feature is one needs a room key to make the elevator go up to one's room."
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"This is a busy area with some airport noise"
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"Get a room near the back of the hotel"
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"Higher floors have good view of the mountains."
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