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All reviewsfree valet parkinglight railphoenix airportfront deskcovered parkingroom servicepark and flyvalet servicenice hotelan early morning flightcomfortable bedsky harborself parkingroom keywould stay here againup to datebreakfast buffet
I have used this location very often and find the service excellent. The price for covered and noncovered is very good and it is close to the airport. They run a shuttle very frequently and it is always clean. I have never had any problems...More
We have stayed here several times when we have an early flight to catch. The rooms are quiet and clean. The shuttle runs every 30 or 60 minutes depending on the hour. The driver was out front early, helped load the shuttle and exactly on...More
The plugs didn't work couldn't charge devices. Bathroom floor stained all over and needs remodeling. There is very little self parking, so basically you have to use the free valet. Chris the valet on Sunday morning was very helpful and nice, but on Saturday night...More
We stayed at the Crowne Plaza Phoenix Airport after a long transatlantic flight of over 10 hours. Quick pick-up by the airport shuttle after calling them and we were met by a very nice driver who loaded and unloaded our luggage. What a welcome relief...More
We stayed here for business trip, so I can’t say I was out of any money by staying at this hotel. On the outside it looks like a very nice hotel. When you get up to the room so you can see that things are...More
1 Thank Michelleds35
Response from IHGService, Guest Relations Manager at Crowne Plaza Phoenix AirportResponded May 16, 2018
Thank you for your feedback regarding your stay at Crowne Plaza Phoenix Airport - PHX, AZ. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff.
On behalf of...More
Response from Tracie J | Property representative |
Hello, Great question. We are the only stop the Sky Train makes and it's directly in front of our hotel. Very quick easy and reliable. Access the Sky Train on the second floor of the airport and depart at 44th St. To... More
Hello, Great question. We are the only stop the Sky Train makes and it's directly in front of our hotel. Very quick easy and reliable. Access the Sky Train on the second floor of the airport and depart at 44th St. To Return walk across the street and head directly into the entrance of the Sky Harbor Airport sky train which is at the end of the light rail platform. You can choose elevator or escalator to enter.
As for transportation yes the hotel offers a complimentary airport shuttle as well. Due to extensive renovations/new terminal at Sky Harbor extended wait times have been experienced.
We have a 24 hour shuttle that runs on the hour and half hour overnight. As for Security, we recommend 1 hour, but have no control over outside forces that effect that. So we would suggest being on the 4am shuttle. I... More
We have a 24 hour shuttle that runs on the hour and half hour overnight. As for Security, we recommend 1 hour, but have no control over outside forces that effect that. So we would suggest being on the 4am shuttle. I hope this helps,