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Crowne Plaza Phoenix Airport

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Traveler (94)
Room & Suite (63)
Dining (8)
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Overview
  • Excellent46%
  • Very good35%
  • Average13%
  • Poor3%
  • Terrible3%
Travelers talk about
“light rail”(59 reviews)
“phoenix airport”(53 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Reviews (734)
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313
253
97
28
25
Show reviews that mention
All reviewsfree valet parkinglight railphoenix airportfront deskcovered parkingroom servicepark and flynice hotelearly flightcomfortable bedsky harborself parkingroom keywould stay here againup to datebreakfast buffetbusiness trip
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1 - 5 of 716 reviews
Reviewed yesterday via mobile

This Hotel is very nice. The room was fresh and big. I really cant think of one thing that is wrong. The staff was very helpful and very willing to help. There is plenty of parking if you have a trailer or large truck. I...More

Thank jmoorehd69
Hotel's Favorite
Reviewed October 4, 2017 via mobile

Really loved the staff. From the front desk to the chefs in the kitchen. Everyone was super super nice. The "free" valet was odd. Bc there's not a lot of parking, but no big deal really. I liked the gym a lot. Good pool. Good...More

Thank Michael H
Reviewed 4 days ago via mobile

From the black mold in the toilet to the dirty hair filled shower I don’t know where to begin. Currently we are now an hour late for our grandsons birthday because they have lost our car. Terribly understaffed. Just awful.

Thank rndi2
Response from Tracie J, General Manager at Crowne Plaza Phoenix AirportResponded 3 days ago

I am very disappointed to read your post. This is unacceptable therefore I would like to get more information from you. Can you please call me 602-273-7778?

Reviewed 1 week ago

When flying early morning out of Sky Harbor International Airport, we usually stay the night before at the Crowne Plaza. It is close to the airport and they run a shuttle to and from every half-hour. If you just need a place to park your...More

1  Thank Ron K
Reviewed 1 week ago

We had absolutely no issues with our recent stay. Everything was clean and well maintained, staff was very friendly. Kids got to pick out toys at check-in. It was great having a tub and low sink in the room, so kids could use it by...More

Thank Julie M
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
$96 - $190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Phoenix
#29 Romantic Hotel in Phoenix
#45 Business Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$96 - $190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Phoenix
#29 Romantic Hotel in Phoenix
#45 Business Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (94)
Room & Suite (63)
Dining (8)
Pool & Beach (7)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
pamela c
April 17, 2018|
AnswerShow all 8 answers
Response from Tracie J | Property representative |
Hello, Great question. We are the only stop the Sky Train makes and it's directly in front of our hotel. Very quick easy and reliable. Access the Sky Train on the second floor of the airport and depart at 44th St. To... More
0
Votes
Michael C
April 28, 2017|
Answer
Response from Cubette6 | Reviewed this property |
Not sure about the shuttle but you can walk across the street and take the airport tram directly to the ticketing area. We fly from Phoenix often and use this option.
0
Votes
Michael C
April 28, 2017|
AnswerShow all 3 answers
Response from Ted T | Property representative |
We have a 24 hour shuttle that runs on the hour and half hour overnight. As for Security, we recommend 1 hour, but have no control over outside forces that effect that. So we would suggest being on the 4am shuttle. I... More
0
Votes
Room Tips
"One nice security feature is one needs a room key to make the elevator go up to one's room."
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"This is a busy area with some airport noise"
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"Get a room near the back of the hotel"
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"Higher floors have good view of the mountains."
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