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Holiday Inn Express Chandler - Phoenix

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15221 S 50th St, Phoenix, AZ 85044-9102
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (49)
Dining (1)
Bathroom (12)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Chandler - Phoenix
Updated 07/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#75 of 185 hotels in Phoenix
Location
Cleanliness
Service
Value
Whether traveling for business or leisure, the Holiday Inn Express & Suites Phoenix/Chandler (Ahwatukee) is your home away from home. We are located right off I-10 and minutes within the tech district with such major corporations including Honeywell, Intel and BE Aerospace. Start your day with our free hot breakfast which includes our "Cinnabon" cinnamon rolls. Want to get a good workout in, check out our fitness center. Wind down your day with a dip in our outdoor heated pool and spa. Then end your evening and relax in the comfort of our beds and take in a movie on HBO. When visiting the Phoenix/Chandler/Ahwatukee area, make the best choice and stay with the Holiday Inn Express and Suites Phoenix/Chandler (Ahwatukee). We look forward to welcoming you.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Meeting rooms
Parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Fax / photocopying
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Shared lounge / TV area
Sun loungers / beach chairs
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Housekeeping
Safe
Iron
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Spanish
264Reviews2Q+A57Room tips
Traveler rating
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  • 83
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  • 27
  • 8
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Popular mentions
Wyn K wrote a review Jun 2020
1 contribution
We booked a room for 05-31-20 and found out that there is no breakfast because of the virus. We told the receptionist that the booking agents everywhere say there is a free breakfast. She said there's nothing they could do about that. Just be mindful that they don't tell you when you book that you won't get breakfast. Also, the bathroom of the room we had had cracks all over and mold. The air conditioner sounded like an old Mac truck. We probably won't be staying there again. Try La Quinta next door.
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Date of stay: May 2020
Value
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Chandler - Phoenix
Responded Jun 16, 2020
Dear wynk2020, Thank you for writing a review about your recent stay with us. I would like to address this with you further but unfortunately, your account settings do not allow us to send you a Private Message. You are welcome to reach out to our Guest Relations Department via email at IHGService@ihg.com or you may send us a Private Message through TripAdvisor to IHGService including reference to your TripAdvisor Account Name so we can follow up on your experience. Best Regards, Ben W. Case Manager IHGService
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JLars34 wrote a review Mar 2020
Las Vegas, Nevada401 contributions49 helpful votes
This hotel needs a facelift. IT isn't the hotel it once was. The staff was friendly and nice however the rooms, halls and other amenities need a much-needed improvement. The sad part is that I paid like it was a nice HIE. It wasn't worth the price for sure. I won't be back.
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Date of stay: February 2020
Value
Service
Sleep Quality
Trip type: Traveled on business
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Chandler - Phoenix
Responded Mar 22, 2020
Hello JLars34, Thank you for your feedback regarding your stay at Holiday Inn Express Phoenix/Chandler (Ahwatukee), AZ. We offer Simple Pleasures, however, it seems that we failed this time. On behalf of the hotel, I'm sorry we fell below your expectation regarding the property being dated. We will look into these concerns. I have shared your comment to the hotel's management and ownership for review and service improvement. I hope you give us a chance in the future to show you how great our hotel is. Sincerely, Orlando Case Manager IHGService
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Leonardsworth wrote a review Jan 2020
Los Angeles14 contributions5 helpful votes
Friendly, helpful staff at check-in. But the room itself was dark and gloomy, and not really as clean as it should be. Small bits of beard stubble in the sink...drops of pee on the toilet seat. I usually think of Holiday Inn Expresses as clean and bright, and this was not really the case here. Not awful by any means...but I think they need to spruce things up a bit.
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Date of stay: January 2020
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Chandler - Phoenix
Responded Feb 3, 2020
Hi there, Leonardsworth! Thanks for choosing Holiday Inn Express Chandler - Phoenix for your lodging needs and for leaving us feedback. It's quite frustrating to learn that we did not live up to your expectations because of the condition of our property and room assigned to you. Also, I understand that the cleanliness of our rooms fell below your expectations. Sorry for all the inconvenience. As IHG wants to make your every stay flawless, your thoughts are taken into account. I've shared with our hotel management to be used as a reference to better your next experience with us. Again, thank you for visiting us and we hope you give us another chance to show you how great our hotel is. All the best, Peter J. Case Manager IHGService
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Care C wrote a review Jan 2020
Savannah, Georgia28 contributions8 helpful votes
I brought down my coffee maker because it was full of brown stuff. The woman at the desk,took it,wrote the room number down,said it would be replaced it was not. The phone did not work,but the light on it blinked.It was bothersome at night. I mentioned that to the woman at the desk,again no change. The fire alarm went off due to the steam from the shower. Good thing hubby was tall and turned it off,since the phone did not work to call front desk. The tub looked filthy and was cracked. The drain and faucet were rusty. Water was complimentary,but only received four bottles for the whole week. One day they only straightened the bed and gave us towels. Nothing else was done or replenished. The rugs in the room and hallway appear old and dirty. Beds and pillows were comfy. Breakfast was typical. They had more days of sausage then bacon which we prefer. Coffee was always available in lobby, that was good.Housekeepers do not speak any English so you cannot request anything directly. They comped a late check out which was great. I felt safe there, but since it was a long stay, I would not recommend more than 1 night.
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Date of stay: December 2019
Value
Cleanliness
Service
Room Tip: One night anywhere here is enough
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Chandler - Phoenix
Responded Jan 18, 2020
Hello carec2014, Thanks for choosing Holiday Inn Express And Suites Phoenix/Chandler and leaving your honest feedback. We offer brilliant basics and a little more where it matters most. It is concerning that we missed the mark this time. I am sorry that issues with the overall upkeep of the room, its facilities and the level of service received. I am sorry for the letdown. We appreciate you for bringing this into our attention as the feedback we receive from our guests like you, enables us to target problem areas and take the necessary actions to improve our guest services. I know that this stay may not have been the best but I am hopeful for another opportunity to welcome you back for an improved experience. Thanks, Ronald R. Case Manager IHGService
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RLO1026 wrote a review Jan 2020
Fargo, North Dakota5 contributions3 helpful votes
I was unable to catch his name, but the gentleman working the front desk on New Years Day went above and beyond to give suggestions and even a little present for my preschooler. Beds are always comfortable, breakfast is good - but the service was notable.
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Date of stay: January 2020Trip type: Traveled with family
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PRICE RANGE
$71 - $188 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express chandler - phoenix hotel phoenix, holiday inn phoenix, phoenix holiday inn
LOCATION
United StatesArizonaCentral ArizonaPhoenixAhwatukee Foothills
NUMBER OF ROOMS
125
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Frequently Asked Questions about Holiday Inn Express Chandler - Phoenix
Which popular attractions are close to Holiday Inn Express Chandler - Phoenix?
Nearby attractions include Range Time (0.4 miles), Ice Den Chandler (0.6 miles), and Bounce-A-Rama (0.7 miles).
What are some of the property amenities at Holiday Inn Express Chandler - Phoenix?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Holiday Inn Express Chandler - Phoenix?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express Chandler - Phoenix?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Chandler - Phoenix?
Conveniently located restaurants include Rudy's, Spinato's Pizzzeria, and Cracker Barrel.
Are there opportunities to exercise at Holiday Inn Express Chandler - Phoenix?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Holiday Inn Express Chandler - Phoenix?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express Chandler - Phoenix?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express Chandler - Phoenix offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express Chandler - Phoenix?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Holiday Inn Express Chandler - Phoenix?
Many travelers enjoy visiting The Scorpion Gulch (9.0 miles).