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Holiday Inn Express Chandler - Phoenix

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Holiday Inn Express Chandler - Phoenix
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187 Reviews from our TripAdvisor Community

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Showing 180: English reviews
Prescott
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We stayed here over the weekend and fell in love. The staff is very friendly. I don't think there was on time we pasted the front desk and them not greet us. We had a king suite overlooking the pool along with the golf course view in the background. The room was very elegant and spacious. We are certain we... More 

Helpful?
Thank MissVanessaRose
Level Contributor
4 reviews
2 of 5 stars Reviewed 6 days ago NEW via mobile

My husband and I have stayed at this chain across the country. We are a pretty good judge of what this chain has to offer. It was unpleasant to start; we arrived at the checkin desk late in the evening and stood there while we watched a man talk on his cell phone for several minutes staring at us. When... More 

Helpful?
Thank Kim-Marie M
1 review
5 of 5 stars Reviewed 5 weeks ago via mobile

Visited holiday in Had The Pleasure To Be Served By "Autumn" Autumn Was Fantastic Did Fantastic Job Assisting Us With An Issue That We Were having. she Went Above And Beyond To Make Sure That My Family Was Taken Care Of Safely. Customer Service People Like Autumn Are A Good Example Of What ***CustomerSeriveShouldBeEveryDay*** And Yes Because Of Her, I... More 

Helpful?
Thank Kemme0101
Brentwood, Tennessee
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed May 31, 2016

This place has a good location and a lot of restaurants around it. The staff is also friendly but the construction quality is terrible! I stayed in room 414 and was awakened at 4:30 to what sounded like a chainsaw running in the room next door. It was some sort of pressure regulator or other plumbing device as it started... More 

Helpful?
Thank Soaringdude
IHGService, Guest Relations Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Dear Soaringdude, Thank you very much for your recent stay with us. We work hard to make your stay comfortable and pleasant so we are pleased to note that you were satisfied with the friendly staff and convenient location of the hotel. It sounds like you were disappointed with the noise disturbances and the unfitting door that caused some light... More 

Columbia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 30, 2016 via mobile

Enjoyed the 5 day stay, staff was pleasant, helpful and engaging. Facilty was OK, tub was rusted and shower knob and valves did not operate smoothly. Room was clean, spacious and comfortable. Complimentary breakfast was good, I liked, wife did not. Great coffee, biscuits & gravy, what's not to like. Only issue was computers were down in business center. Not... More 

Helpful?
1 Thank malacoX1159KZ
Eric M, General Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Thank you for your review. I apologize for the experience you had with our business center we have since been able to get it back up and running. We are glad you enjoyed the breakfast as well we have a lot of options for our guest to choose from. We hope to see you again next time your in town. More 

Byron Center, Michigan
1 review
5 of 5 stars Reviewed April 2, 2016

The entire experience was a relaxing vacation during Spring Training Season. Everyone we had contact with did everything they could to make our visit great. That included the Front Desk and in particular Autumn Mori and Itzel to the Gen. Mgr, food preparation, house cleaning and maintenance. Breakfast was very good with a good selection, room was clean and spacious,... More 

Helpful?
Thank Wendall S
Eric M, Hoteln Staff at Holiday Inn Express Chandler - Phoenix, responded to this review

Dear Wendell S, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again ! More 

Level Contributor
49 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed March 20, 2016 via mobile

My 2 boys (7&9) and I stayed here for 4 nights do we could enjoy spring training. I found this hotel to be very convenient. Right off the 10 and close to shipping and food. The staff was very friendly. I wish I wrote down the name of the young lady that helped me at the front desk. Anytime we... More 

Helpful?
Thank Ayresfam
Eric M, General Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Thank you for your Feedback. I am happy to hear you had an enjoyable time staying with us while you were here for Spring Training. Our staffs number one goal is to make sure you feel at home when you stay with us. I am also glad to hear you liked our New Keurig coffee makers. Also thank you for... More 

Denver, Colorado
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed March 16, 2016

The location for what we needed was excellent with easy access to I-10/I17, loop 202, US-60 and Loop 101. Plenty of choices of dining and shopping of all ranges wihtin few miles of driving. Good choice for those who only need a place to sleep with convenient location. The hotel staff service was average at best. The bed and the... More 

Helpful?
Thank jh80125
Eric M, General Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Thank you for your review. I am happy you liked our location and found shopping and dining easy to get to. I apologize if you found our staff to be average that is not our intention Our staff goal is to go above and beyond to make sure our guest stay is enjoyable. I have let my maintenance team know... More 

Ankeny
Level Contributor
79 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed March 3, 2016

When we arrived the front desk agent treated us like family. The rooms are large and very clean. Has large flat screen t.v. . The breakfast was excellent, with everything even BACON one morning. We will be back.

Helpful?
Thank AnkenyDavey
Eric M, General Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Thank you for your review. Our staff really enjoyed reading your comment. And we look forward to having you stay with us again soon. More 

Emmen, The Netherlands
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed February 21, 2016

We stayed in the hotel on our roadtrip in February 2016. The hotel is situated near the interstate and central in Phoenix. The service of the receptionstaff was just sufficient and really not that welcoming, walking around with a mobile phone headset on and focussing on that is not the kind of behaviour I expect from reception. The other staff... More 

Helpful?
Thank DanielleHugen
IHGService, Guest Relations Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Dear DanielleHugen, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for your nice comment about parking arrangement. However, we’re sorry we fell below your expectation regarding the front desk service, noise and the room condition. We... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Room/Suite (9)
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Business Center/Function Rooms (1)
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Phoenix-Chandler just off Interstate 10 and Chandler Boulevard. We are located in a suburban area close to Intel, ADP, Honeywell and Global Crossing. Enjoy wireless Internet access in all areas of the hotel, included in your rate. We have brand new 32 inch flat panel HD TV's. Our complimentary breakfast buffet offers hot items including a pancake machine, sausage gravy & biscuits, bacon, scrambled eggs or cheese omelets & sausage patties, among other items such as bagels, muffins, yogurt, hard boiled eggs, fruits and many other items. Check your email or print boarding passes in our business center. Our meeting room accommodates up to 40 people classroom style. We offer a larger work desk in our guest rooms and two phones. Guests coming to our area for leisure activities will enjoy our outdoor heated pool with whirlpool, and guest laundry. Workout with confidence in our fitness room which features state-of-the-art equipment. Detailed area information is available at our front desk. Golfers, we have several great courses just a short distance from the hotel. Nearby fun spots include Rawhide Western Town, Gila River Casino, and shopping centers, such as the brand new "Phoenix Premium Outlets Mall", only 3 miles from our hotel. We are a short drive to Phoenix Sky Harbor Airport, ASU, Phoenix Zoo and hiking trails. Whether your visit to the Phoenix/Chandler area is for business or pleasure, you are just a few clicks away from experiencing the Holiday Inn Express Hotel & Suites Phoenix-Chandler. ... more   less 

Additional Information about Holiday Inn Express Chandler - Phoenix

Address: 15221 S 50th St, Phoenix, AZ 85044-9102
Location: United States > Arizona > Central Arizona > Phoenix
Price Range: $61 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Chandler - Phoenix 2.5*
Number of rooms: 125
Reservation Options:
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Also Known As:
Holiday Inn Express Chandler - Phoenix Hotel Phoenix
Holiday Inn Phoenix
Phoenix Holiday Inn
Hotel Style:
#10 Best Value Hotel in Phoenix
#31 Business Hotel in Phoenix
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