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Hilton Garden Inn Phoenix Airport North

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#24 of 177 Hotels in Phoenix
Certificate of Excellence
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Hilton Garden Inn Phoenix Airport North
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804 Reviews from our TripAdvisor Community

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Showing 784: English reviews
Germantown
Level Contributor
437 reviews
169 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Everything you'd expect from an HGI. The beds and linens were clean and comfortable. The A/C units were a little noisy but otherwise the rooms were quiet The bar and restaurant were well equipped and evening service including complimentary beer and wine for premium Hilton members which was very nice. Combined with the buffet choice of soup and salad was... More 

Helpful?
Thank DrNic1
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Excellent customer service would stay here again and I highly recommend it to anyone. I was pleasantly welcomed at check in and given a free glass of wine at the bar. I had a renovated room and the staff was extremely friendly.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Michael F
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review

Thank you for your wonderful review! We love knowing when we are able to exceed your expectations and provide you with a memorable experience at every turn. We hope you’ll come back and stay with us again at the Hilton Garden Inn Phoenix Airport North. More 

Level Contributor
11 reviews
5 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

Staff were courteous and the room reservation and check in process was uncomplicated. However, the room and facilities were less than adequate. Bathroom had leaking faucets that could not be turned all the way off. Wallpaper was peeling off in some places in the bathroom. Water was only lukewarm for showering. Very slow bathtub drain. Hinges on the Bathroom door... More 

Helpful?
Thank Kris H
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review

We always want to ensure that each and every one of our guests enjoys a relaxing and memorable experience from start to finish. We rely heavily on your feedback to determine the areas that require our attention and greatly appreciate that you’ve shared your experience. We hope you’ll accept our sincere apologies for any inconveniences or noise disruptions that you... More 

Connecticut
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel AND OUR ROOM was CLEAN and QUIET. The business center was easily accessible and had complimentary printer and internet.the restaurant was great, casual & quick and the shuttle to take you to the Phoenix airport was right on time. Couldn't have asked for anything more

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank JJTrips
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review

Nothing makes us happier than knowing that we were able to meet and exceed your expectations during your recent stay with us. The kind words that you’ve shared will certainly be passed along to our team members and will encourage us to continue to provide the very best in service to our guests. We hope you’ll have the chance to... More 

1 review
5 of 5 stars Reviewed 1 week ago

My daughter and I and her children aged 2 and 10 months stayed here twice in one week as we traveled to the Midwest from Hawaii and back. We loved the room, especially the hypoallergenic linens. We ate at the hotel restaurant. While not very kid friendly....and we did not expect it to be.....the staff bent over backward to meet... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Peggy S
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review

It was certainly a pleasure to welcome you back twice in one week! Knowing that you returned to the Hilton Garden Inn Phoenix Airport North because of the high quality service that you received is truly rewarding and we appreciate your kind sentiments. Our staff will be happy to learn that their extra efforts helped make your experience here so... More 

Sauk Village, Illinois
Level Contributor
75 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 1 week ago

Okay what can I say before mentioning how darn Hot it is in Phoenix, Arizona in August! I arrived at the airport, made a telephone call to the hotel and within minutes the hotel shuttle service arrived to pick me up. Before I could get uncomfortable in the hot heat my ride had arrived. The shuttle service was extremely quick,... More 

Helpful?
Thank BevCredelle
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review

Thank you for your very kind review. The sentiments that you’ve shared truly warms our hearts and gives us great motivation to continue to provide the very best in service to our guests. Reading that we’ve exceeded your expectations in all areas of your stay truly made our day and your positive feedback will certainly be shared with our team.... More 

Skagway, Alaska
1 review
4 of 5 stars Reviewed 1 week ago

Excellent customer service, very accommodating. Would recommend this place to anyone looking for a nice clean place with a pool. Shuttle service to the airport runs frequently day and night. Got the most beautiful Cobb Salad via room service!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Happychica81
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review

We loved reading about your recent experience at the Hilton Garden Inn Phoenix Airport North, especially your kind compliments regarding your Cobb Salad. It’s always great to hear when we can impress our guests with our quality service and amenities. We hope you’ll visit with us again. More 

Connecticut
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Typical, clean hotel near an airport. Very comfortable beds, clean quiet rooms, reliable wake up call. Accommodating and fairly good food in the dining area. On time airport shuttled. What else can you ask for?. On the - side if any, there is nowhere else to go to eat if without a car. No views etc. not a big deal... More 

Helpful?
Thank HoytieToytie
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review

Thank you for taking the time to share the highlights of your stay, as it’s always our goal to provide a comfortable and convenient experience to each and every one of our guests. We’re thrilled that you enjoyed so many aspects of your visit and hope you’ll choose to return to the Hilton Garden Inn Phoenix Airport North. More 

Bakersfield, California
1 review
2 of 5 stars Reviewed 3 weeks ago

The hotel is nice upon enterjng the building. Old out dated rooms on the bottom floor. Carpet and sheetd were old. The carpet looked old and dingy. The bathroom was beautiful, the nicest thing in the room.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 183lakeishag
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review

Thank you for your feedback, as we are grateful for your insightful review. While it is disappointing to learn that we fell below your expectations, we will use your comments as a training tool to improve the guest experience at our hotel. We hope you will allow us another chance to impress you. More 

Mansfield, Ohio
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for one night prior to our flight out! Very good service and the breakfast was delicious and very reasonable. Kids ate free!! The rooms were clean and spacious - could use some new carpet, but otherwise very nice. The pool is a nice way to get the kids and yourselves wound down prior to bed!

Helpful?
Thank sbaltz4856
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review

We always love hearing when our guests enjoy our breakfast, pool and amenities during their time with us. Thank you for choosing the Hilton Garden Inn Phoenix Airport North prior to your flight. We’re glad that we were able to impress you with everything our hotel has to offer and we hope you’ll visit with us again. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
New hotel - free shuttle, free internet,free business and fitness center. ... more   less 

Additional Information about Hilton Garden Inn Phoenix Airport North

Address: 3838 E van Buren St, Phoenix, AZ 85008-6918
Location: United States > Arizona > Central Arizona > Phoenix > Central City
Price Range: $79 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Phoenix Airport North 3*
Number of rooms: 192
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Expedia, Hotwire, Booking.com, Hotels.com, Priceline, Odigeo, Travelocity and TripOnline SA so you can book your Hilton Garden Inn Phoenix Airport North reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Phoenix Airport North Hotel Phoenix
Hotel Style:
#34 Business Hotel in Phoenix
#34 Romantic Hotel in Phoenix
#43 Family Hotel in Phoenix
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