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Arizona Biltmore, A Waldorf Astoria Resort

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#18 of 173 Hotels in Phoenix
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Arizona Biltmore, A Waldorf Astoria Resort
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1,491 Reviews from our TripAdvisor Community

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Showing 1,456: English reviews
Seattle, Washington
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed yesterday NEW

My husband and I recently celebrated our anniversary with a 5-night stay at the AZ Biltmore. I am a fan of the Architect, Frank Lloyd Wright and a stay at this hotel was on my bucket list. I was not disappointed. The hotel is beautiful in an artful & organic way. There are lots of quiet spaces to relax and... More 

Review collected in partnership with Waldorf Astoria

Helpful?
1 Thank VeganWestie
Akron, Ohio
Level Contributor
7 reviews
Reviewed 2 days ago NEW

We stayed at the Arizona Biltmore a couple weeks ago. Our stay was wonderful! It was due to the wonderful staff. Everyone went out of their way to make it perfect. We stayed in the Ocatilla building. The room was wonderful and Chris and Susan in concierge are awesome they truly care about their job and we're so helpful with... More 

Helpful?
Thank Sheryl164
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear Sheryl164, I am thrilled that you chose to stay at the Arizona Biltmore and that our incredible team made this an unforgettable experience! We pride ourselves on prioritizing the guest experience and ensuring excellent service. We hope to welcome you back soon! Warm regards, Sheila Foley More 

Los Angeles, California
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 days ago NEW

You will quickly fall in love with this hotel and it's classy ambiance. From the lobby to the bar to the gardens to the room, each area feels like you are walking through a story and since there is so much history involved with the hotel, you pretty much are. Pros: Definitely a luxury resort. Well kept, great service, and... More 

Helpful?
Thank thepolarican
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear thepolarican, Thank you for choosing the Arizona Biltmore! I am happy that you had the opportunity to explore our gorgeous property! It is also wonderful to hear that your guestroom accommodations made for a comfortable night’s rest. We pride ourselves on creating authentic and positively memorable moments for our guests and will address the issues noted in your review... More 

Lake Forest, Illinois
1 review
Reviewed 3 days ago NEW via mobile

So very disappointed in the Spa & Hotel manager. I've been here for a full week on vacation with my family and they have had every opportunity to make right what should have been a new mom's spa day great. The Biltmore was my favorite destination up until this stay. I was really excited about coming to relax, and as... More 

Helpful?
Thank shaynafull
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear shaynafull, Thank you for providing extensive feedback regarding your experience. I would like to apologize for the disappointing conditions noted in your review. Please know that this is not indicative of our service culture and that we will continue to work with you until a satisfactory solution is found. Respectfully, Sheila Foley More 

UK
Level Contributor
450 reviews
149 hotel reviews
common_n_hotel_reviews_1bd8 208 helpful votes
Reviewed 3 days ago NEW

We are not fans of large resort type hotels but were keen to see the Lloyd Wright architecture and experience the history that is the Arizona Biltmore. From check in to departure we found the staff friendly and helpful even if at times very busy. This place seems to hold a lot of conferences which sometimes detracts from the property.... More 

Helpful?
Thank Malim27
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear Malim27, Thank you for choosing the Arizona Biltmore! I am thrilled to hear that you enjoyed an incredible stay at our resort and that our team was attentive, professional and friendly. We look forward to welcoming you back! Warm regards, Sheila Foley More 

Los Angeles, United States
1 review
Reviewed 4 days ago NEW

I choose to stay at luxury hotels because it's intended to be a luxurious experience -- especially when it comes to rest and relaxation. If you're arriving from an international destination (as we happened to be) or are hoping for a restful escape, this is NOT the hotel for you. The massive grounds/lawns need to be mowed. Beginning at 8:30AM.... More 

Review collected in partnership with Waldorf Astoria

Helpful?
Thank charlesbZ8783GE
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear charlesbZ8783GE, Thank you for providing valuable feedback. I am terribly sorry to hear that your experience fell below expectations of a luxurious getaway. We would like to encourage you to connect with us directly at amina.ziri@waldorfastoria.com. We look forward to speaking with you soon. Respectfully, Sheila Foley More 

Tulsa, Oklahoma
Level Contributor
4 reviews
3 hotel reviews
Reviewed 4 days ago NEW

What a fantastic treat! While working in Phoenix, my client booked a 2 night stay for me at the Biltmore and I couldn't have been more pleased. The staff was delightful, the historic building - Frank Lloyd Wright creation - was magnificent and as gorgeous today as it was when it was built, the rooms were modern, clean, comfortable and... More 

Helpful?
Thank KelliS13
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear KelliS13, I am thrilled to hear about your incredible stay! Thank you for giving us the opportunity to share our beautiful resort with you! We look forward to your next visit. Warm regards, Sheila Foley More 

Daegu, South Korea
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 days ago NEW via mobile

We loved our stay here the room was great. The bed was super comfortable which made a great night sleep and the property is in a great location a short drive in to town. They are very pet friendly even have pet food on the room service menu!! I can not wait to stay at this hotel again

Helpful?
Thank travelingdragon2015
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear travelingdragon2015, I am delighted to hear about your incredible experience at the Arizona Biltmore. Thank you so much for visiting and we hope to have you back soon! Kind regards, Sheila Foley More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

first class experience all the way contained in an architectural gem. the setting is marvelous and like a trip through time. just wish i had more time there but will surely return again. the dining experience was good and not overpriced

Helpful?
Thank Martin R
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear Martin R, Thank you for choosing the Arizona Biltmore! We strive to create wonderful experiences and enduring moments for our guests. I am so happy that we were able to provide this type of experience for you. We look forward to your return! Warm regards, Sheila Foley More 

Sacramento California
1 review
Reviewed 5 days ago NEW

I appreciate the quality of the grounds and the courtesy and efficiency of the resort staff. Love walking around the grounds we went swimming at the pool, with my older children was very nice and we had a great time.

Review collected in partnership with Waldorf Astoria

Helpful?
Thank Walt L
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear Walt L, I am happy to hear that your recent trip to the Arizona Biltmore was an excellent experience! Thank you for your feedback. We look forward to your next visit! Warm regards, Sheila Foley More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Polished and refined, the Arizona Biltmore,a Waldorf Astoria Resort shines brighter than ever following a grand restoration. This historic luxury resort has been a destination of inspiration for over 86 years spanning over 39 acres of lush gardens, 8 sparkling swimming pools and iconic architecture. Championship golf, the 22,000+ square foot Spa Biltmore and fitness center, multiple restaurants, and a variety of amenities await you. Experience the unrivaled grace of this timeless treasure with a spirited soul. ... more   less 

Additional Information about Arizona Biltmore, A Waldorf Astoria Resort

Address: 2400 East Missouri Avenue, Phoenix, AZ 85016-3106
Location: United States > Arizona > Central Arizona > Phoenix
Price Range: $215 - $706 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Arizona Biltmore, A Waldorf Astoria Resort 4.5*
Number of rooms: 738
Reservation Options:
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Also Known As:
Arizona Biltmore Hotel Phoenix
Hotel Style:
#3 Top resorts Hotel in Phoenix
#5 Spa Hotel in Phoenix
#7 Luxury Hotel in Phoenix
#10 Romantic Hotel in Phoenix
#15 Family Hotel in Phoenix
#17 Business Hotel in Phoenix
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Questions & Answers

Here's what travelers have asked, with answers from Arizona Biltmore, A Waldorf Astoria Resort staff and other travelers.
38 questions
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Questions? Get answers from Arizona Biltmore, A Waldorf Astoria Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The grounds and parking are spread out, if you don't like walking please let reservations know.”
 of 5 bubbles thepolarican, 3 days ago | Read review
“make sure you request a pool or mountain view and check it before you accept the room.”
  • Our view was of another room- we kept the curtains closed the entire time.
 of 5 bubbles indianatraveller, 5 days ago | Read review
“Be careful and go for the best room you can afford or is available. A suite in the cottages is worth the effort.”
 of 5 bubbles Sausca, 1 week ago | Read review
“See review from Leslie A, and my review above.”
 of 5 bubbles kerryk732, 1 week ago | Read review
“Stay in the Octilla Club”
 of 5 bubbles VacationPam, 1 week ago | Read review
5 of 5
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