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Arizona Biltmore, A Waldorf Astoria Resort

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#19 of 178 Hotels in Phoenix
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Arizona Biltmore, A Waldorf Astoria Resort
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1,369 Reviews from our TripAdvisor Community

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Showing 1,335: English reviews
Denver, Colorado
Level Contributor
145 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed yesterday NEW

I booked my room (a suite) with points. Upon arrival the man at the front desk who checked us in was not professional or helpful. I was not recognized as a Diamond Hilton member. The only way I new there was a few perks for being Diamond was that I overheard another guest getting checked in and he was explained... More 

Helpful?
Thank WorldTraveler50226
Spokane, WA. USA
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is our third stay at the Arizona Biltmore. We always stay in the cottages and once again loved our stay in did not want to leave. This will definitely become a annual or semiannual event for us. The cottages are considered a historic landmark so other than updates they still have the feel of many many years ago. The... More 

Review collected in partnership with Waldorf Astoria

Helpful?
Thank george3761
Orlando
2 reviews
5 of 5 stars Reviewed yesterday NEW

The property and staff were amazing. Was initially concerned about the experience for Diamond from reading reviews. Our experience was excellent in every way. Highly recommend this property! Was very pleased with the pre stay attention and once we checked in. Cherish Lin was awesome.

Review collected in partnership with Waldorf Astoria

Helpful?
Thank Robert T
phoenix
Level Contributor
59 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I have lived in Phoenix for almost 23 years now and this used to be one of the places I would always bring visitors to. It was the most classic, beautiful and authentic of Arizona experiences. We held a three day meeting here and I was so excited but when I entered the lobby, I was just sad. What used... More 

Helpful?
2 Thank cmaz
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear cmaz, Thank you for sharing valuable feedback. As a historic facility, we know that our property requires special care and attention in order to preserve the integrity of the resort. I am terribly sorry to hear that your experience fell below expectations. We value your satisfaction and welcome any additional feedback you would like to share. We sincerely hope... More 

AUSTIN
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

With a milestone birthday coming up (somewhere between 39 and older-than-dirt), I wanted to do something special, so my lady friend and I booked accommodations at the AZ Biltmore, a place that had been on my bucket list for years. Would it live up to my high expectations? It did, and then some. Frank Lloyd Wright-inspired architecture, impeccably maintained grounds,... More 

Helpful?
1 Thank ChuckInAustin
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear ChuckInAustin, Thank you for celebrating such a wonderful occasion with us! As a luxury resort, we pride ourselves on having an exceptional team, delicious cuisine and spectacular grounds. I am thrilled that your visit was positively memorable! Warm regards, Sheila Foley More 

Annandale
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

The hotel is fascinating and worth seeing. Check-in is a bit chaotic if you are late afternoon- new arrivals, golfers coming back, etc. The room was an average room, do not understand when you book a room with a king, you get two double beds AND a patio with 1 chaise lounge chair - so only 1 person can sit... More 

Helpful?
Thank Suellen W
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear Suellen W, Thank you for sharing your experience with our team. I would like to apologize for the unfortunate conditions of your stay and assure you that this is not indicative of our service culture. As a luxury resort, we strive to ensure that each guest is afforded the opportunity to experience our beautiful property the way that it... More 

Washington, Illinois, United States
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Great convention location! Lovely staff. Great choices to dine. Comfy bed, clean rooms. Of course the views are majestic. Good walking shoes are a must on the resort. If you are a Frank Lloyd Wright enthusiasts, add this location to your bucket list. The historic pictures around the campus are delightful.

Helpful?
Thank Scubacouple1985
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear Scubacouple1985, Thank you for taking the time to explore our historic property! I am delighted to hear that you enjoyed the comfort of your guestroom and our incredible Frank Lloyd Wright influenced-design. Thank you for taking the time to share your feedback. We look forward to your return! Warm regards, Sheila Foley More 

Phoenix, Arizona
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

This old mainstay resort in Phoenix needs a little paint detail on some of the buildings and pool exteriors but she is still a great place to stay while in Phoenix. The lobby bar and main building are a must see for any Frank Loyd Wright fans. The staff are extremely friendly and helpful and the food in both restaurants... More 

Helpful?
Thank HDTATE
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear HDTATE, Thank you for providing valuable feedback regarding your stay! I am delighted to hear that you enjoyed an incredible dining experience with us. We look forward to welcoming you back! Kind regards, Sheila Foley More 

Varied
Level Contributor
74 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
2 of 5 stars Reviewed 1 week ago

Wow. I can't imagine what most reviewers experienced here at the Arizona Biltmore that I did not have the good fortune to experience. This place, in my limited experience here, was a dump! I read lots of reviews here prior to booking and intentionally included the bad ones (of which there were only approx 100 out of 1300). I decided... More 

Helpful?
2 Thank 2Qbeds
1 review
5 of 5 stars Reviewed 1 week ago

Rooms are beautiful and spacious. The property is unbelievable, with a mix of history and culture. The grounds are spectacular and the main pool is a must see. These folks know customer service. They go the extra mile to make sure your stay is an experience you won't forget. I will be back with my wife for some Vacation.

Helpful?
Thank Belinda M
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear Belinda M, I am so happy to hear that you enjoyed an incredible stay! I am especially pleased that you experienced excellent service. Thank you for sharing such kind words! We look forward to welcoming you back for another relaxing visit. Kind regards, Sheila Foley More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Polished and refined, the Arizona Biltmore,a Waldorf Astoria Resort shines brighter than ever following a grand restoration. This historic luxury resort has been a destination of inspiration for over 86 years spanning over 39 acres of lush gardens, 8 sparkling swimming pools and iconic architecture. Championship golf, the 22,000+ square foot Spa Biltmore and fitness center, multiple restaurants, and a variety of amenities await you. Experience the unrivaled grace of this timeless treasure with a spirited soul. ... more   less 

Additional Information about Arizona Biltmore, A Waldorf Astoria Resort

Address: 2400 East Missouri Avenue, Phoenix, AZ 85016-3106
Location: United States > Arizona > Central Arizona > Phoenix
Price Range: $301 - $681 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Arizona Biltmore, A Waldorf Astoria Resort 4.5*
Number of rooms: 738
Reservation Options:
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Also Known As:
Arizona Biltmore Hotel Phoenix
Hotel Style:
#3 Top resorts Hotel in Phoenix
#5 Spa Hotel in Phoenix
#8 Luxury Hotel in Phoenix
#10 Romantic Hotel in Phoenix
#15 Family Hotel in Phoenix
#17 Business Hotel in Phoenix
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