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Arizona Biltmore, A Waldorf Astoria Resort

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#18 of 173 Hotels in Phoenix
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Arizona Biltmore, A Waldorf Astoria Resort
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1,496 Reviews from our TripAdvisor Community

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Showing 1,461: English reviews
Denver, United States
Reviewed yesterday NEW

A classic and timeless hotel. Recommend to anyone looking for great location and historic architecture. Rooms are elegant and clean. Atmosphere is like no other due to style of architecture and timeless feel.

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Helpful?
Thank 49jeffreyo
Des Moines, Iowa
Reviewed 2 days ago NEWvia mobile

We stayed at the Arizona Biltmore for the weekend. The hotel and grounds are very elegant and luxurious. The staff was extremely friendly and engaging. The history of this resort is very interesting. Every president since Herbert Hoover has stayed there. There is a "mystery room" that was a place to drink during prohibition...ask the staff to see it. The...

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Helpful?
Thank David F
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear David F, I am delighted to hear that your recent trip to the Arizona Biltmore was an excellent experience and that you enjoyed learning about our history! Thank you for the kind words. We look forward to welcoming you back! Kind regards, Sheila Foley

Reviewed 2 days ago NEWvia mobile

My sister and I stayed in a queen double with my eight year old and her six year old. The room was fine. It was a little awkward because there was no divider on the patio between us and the party in the room next us. The main pool has good food service, but the restaurant by the main pool...

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Helpful?
Thank Courtney M
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear Courtney M, Thank you for your valuable feedback. I am saddened to hear that your experience was less than pleasing and did not meet the standards that we strive to achieve with every guest. We will make sure to address the issues noted and hope to welcome you back in the future. Respectfully, Sheila Foley

Salt Lake City
Reviewed 3 days ago NEW

This hotel was designed by Albert McArthur, not Frank Lloyd Wright. An article on the subject says you can tell because Wright was a master of inside spaces and the Biltmore is very beautiful outside but the inside is like a Motel 6. I found that apt, the public spaces are beautiful, great grounds, great little putting course but the...

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Helpful?
Thank DreadPirateMo
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear DreadPirateMo, We regret that we were not able to provide you with the quality of service you deserve during your recent stay. We strive for unparalleled service delivery at our hotel and are always looking for ways to ensure that each guest experiences the very best we have to offer. Please connect with us directly at amina.ziri@waldorfastoria.com. We look...

Mimbres, New Mexico, United States
Reviewed 3 days ago NEW

Over the top service, lovely grounds and buildings. Usually stay in the casitas which we prefer. If you are fortunate have an opportunity to stay here, do not pass it up. It has been recently refurbished.

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Helpful?
Thank Denise E
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear Denise E, I am delighted to hear about your incredible stay! Thank you for allowing us to share our beautiful resort with you. We look forward to welcoming you back! Warm regards, Sheila Foley

Seattle, Washington
Reviewed 4 days ago NEW

My husband and I recently celebrated our anniversary with a 5-night stay at the AZ Biltmore. I am a fan of the Architect, Frank Lloyd Wright and a stay at this hotel was on my bucket list. I was not disappointed. The hotel is beautiful in an artful & organic way. There are lots of quiet spaces to relax and...

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Helpful?
1Thank Hope C
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear VeganWestie, Thank you for celebrating such a special occasion with us! I am thrilled to hear about your recent stay. Thank you for choosing the Arizona Biltmore as your destination for luxury and relaxation! We look forward to having you with us again! Warm regards, Sheila Foley

Akron, Ohio
Reviewed 5 days ago NEW

We stayed at the Arizona Biltmore a couple weeks ago. Our stay was wonderful! It was due to the wonderful staff. Everyone went out of their way to make it perfect. We stayed in the Ocatilla building. The room was wonderful and Chris and Susan in concierge are awesome they truly care about their job and we're so helpful with...

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Helpful?
Thank Sheryl164
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear Sheryl164, I am thrilled that you chose to stay at the Arizona Biltmore and that our incredible team made this an unforgettable experience! We pride ourselves on prioritizing the guest experience and ensuring excellent service. We hope to welcome you back soon! Warm regards, Sheila Foley

Los Angeles, California
Reviewed 6 days ago NEW

You will quickly fall in love with this hotel and it's classy ambiance. From the lobby to the bar to the gardens to the room, each area feels like you are walking through a story and since there is so much history involved with the hotel, you pretty much are. Pros: Definitely a luxury resort. Well kept, great service, and...

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Helpful?
1Thank thepolarican
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear thepolarican, Thank you for choosing the Arizona Biltmore! I am happy that you had the opportunity to explore our gorgeous property! It is also wonderful to hear that your guestroom accommodations made for a comfortable night’s rest. We pride ourselves on creating authentic and positively memorable moments for our guests and will address the issues noted in your review...

Lake Forest, Illinois
Reviewed 6 days ago NEWvia mobile

So very disappointed in the Spa & Hotel manager. I've been here for a full week on vacation with my family and they have had every opportunity to make right what should have been a new mom's spa day great. The Biltmore was my favorite destination up until this stay. I was really excited about coming to relax, and as...

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Helpful?
Thank shaynafull
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear shaynafull, Thank you for providing extensive feedback regarding your experience. I would like to apologize for the disappointing conditions noted in your review. Please know that this is not indicative of our service culture and that we will continue to work with you until a satisfactory solution is found. Respectfully, Sheila Foley

UK
Reviewed 6 days ago NEW

We are not fans of large resort type hotels but were keen to see the Lloyd Wright architecture and experience the history that is the Arizona Biltmore. From check in to departure we found the staff friendly and helpful even if at times very busy. This place seems to hold a lot of conferences which sometimes detracts from the property....

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Helpful?
Thank Malim27
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear Malim27, Thank you for choosing the Arizona Biltmore! I am thrilled to hear that you enjoyed an incredible stay at our resort and that our team was attentive, professional and friendly. We look forward to welcoming you back! Warm regards, Sheila Foley

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Polished and refined, the Arizona Biltmore,a Waldorf Astoria Resort shines brighter than ever following a grand restoration. This historic luxury resort has been a destination of inspiration for over 86 years spanning over 39 acres of lush gardens, 8 sparkling swimming pools and iconic architecture. Championship golf, the 22,000+ square foot Spa Biltmore and fitness center, multiple restaurants, and a variety of amenities await you. Experience the unrivaled grace of this timeless treasure with a spirited soul. ... more   less 

Additional Information about Arizona Biltmore, A Waldorf Astoria Resort

Address: 2400 East Missouri Avenue, Phoenix, AZ 85016-3106
Location: United States > Arizona > Central Arizona > Phoenix
Price Range: $215 - $704 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Arizona Biltmore, A Waldorf Astoria Resort 4.5*
Number of rooms: 738
Reservation Options:
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Also Known As:
Arizona Biltmore Hotel Phoenix
Hotel Style:
#3 Top resorts Hotel in Phoenix
#5 Spa Hotel in Phoenix
#7 Luxury Hotel in Phoenix
#10 Romantic Hotel in Phoenix
#15 Family Hotel in Phoenix
#17 Business Hotel in Phoenix
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Questions & Answers

Here's what travelers have asked, with answers from Arizona Biltmore, A Waldorf Astoria Resort staff and other travelers.
38 questions
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Questions? Get answers from Arizona Biltmore, A Waldorf Astoria Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The grounds and parking are spread out, if you don't like walking please let reservations know.”
 of 5 bubbles thepolarican, 6 days ago | Read review
“make sure you request a pool or mountain view and check it before you accept the room.”
  • Our view was of another room- we kept the curtains closed the entire time.
 of 5 bubbles indianatraveller, 1 week ago | Read review
“Be careful and go for the best room you can afford or is available. A suite in the cottages is worth the effort.”
 of 5 bubbles Sausca, 1 week ago | Read review
“See review from Leslie A, and my review above.”
 of 5 bubbles kerryk732, 2 weeks ago | Read review
“Stay in the Octilla Club”
 of 5 bubbles VacationPam, 2 weeks ago | Read review
5 of 5
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