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Arizona Biltmore, A Waldorf Astoria Resort

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#19 of 173 Hotels in Phoenix
Certificate of Excellence
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Arizona Biltmore, A Waldorf Astoria Resort
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1,611 Reviews from our TripAdvisor Community

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Showing 1,576: English reviews
San Francisco, California
Reviewed 2 days ago NEW

Our company hosted a group of 30 doctors at this resort on 02/09/17-02/12/17. Given some of the wonderful experiences at other Waldorf Astoria properties I was excited that this was going to be an amazing experience. Unfortunately, I was repeatedly let down by this resort. The hotel rooms are nicely appointed but there are maintenance problems galore. The food here...

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Helpful?
1Thank David M
Merriwa, Australia
HOTEL’S FAVORITE REVIEW
Reviewed December 20, 2016 via mobile

From the moment I arrived (after a long series of flights from Australia), the staff from front of house, concierge, restaurant/ cafe and housekeeping could not do enough to make my stay a wonderful one. The grounds are immaculate. There are beautiful garden beds dotted about and chairs about the green for you to relax in. My cottage suited my...

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Helpful?
1Thank Alison K
About Hotel's Favorite Review
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear Alison K, Thank you for sharing such wonderful feedback regarding your recent visit! I am so pleased to hear that you enjoyed exceptional service and that our property served as a welcome retreat. As a luxury resort, we strive to provide guests with authentic and unique experiences. Thank you for choosing the Arizona Biltmore. We hope to welcome you...

Denver, Colorado
Reviewed 2 days ago NEW

Beautiful property with a great pool. Room smelled musty with stained carpet and a cracked mirror. Linens were lovely but pillows also musty and the mattress sagged. Service was ok at best. The staff acted like they were doing you a favor. Food and drink were inconsistent from day to day. Will choose another resort for next stay in Scottsdale.

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Helpful?
Thank Michelle F
Raleigh, United States
Reviewed 3 days ago NEW

The Arizona Biltmore was the perfect place to spend our vacation in the Valley...handy to everything, beautiful resort, friendly and extremely helpful staff. Highly recommend the Ocatilla section of the resort for exceptional service and value considering the extras included. The concierge staff went out of their way to help when we had a medical issue requiring two additional nights...

Review collected in partnership with Waldorf Astoria
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Thank A1412NMmaryf
Reviewed 4 days ago NEW

The original hotel is an architectural piece of history. Everything from the rooms to the restaurant to the gardens are perfectly designed from the 1920's. I recommend this resort for families, businesses, etc.

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Helpful?
Thank Cameron C
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear Cameron C, Thank you for sharing such kind words! It was our pleasure to have served you. We hope to welcome you back in the future! Warm regards, Sheila Foley

Brussels
Reviewed 4 days ago NEW

One of a kind, the architecture of this hotel is so different from what i've seen anywhere else. It's really top and the prices are not that high compared to other hotel (even far less good) in the neighbourhood. Definitively highly recommended!

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Helpful?
Thank Karim007_10
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear Karim007_10, Thank you for choosing the Arizona Biltmore! As a luxury resort, we strive to create wonderful experiences and enduring moments for each and every guest. I am so happy that we were able to provide this type of experience for you. We look forward to your return! Warm regards, Sheila Foley

indianapolis
Reviewed 4 days ago NEWvia mobile

I stayed at the Arizona Biltmore while visiting my father in Phoenix. We really enjoyed our time here. Service was excellent, as were the views, architecture and landscaping. The rooms were attractive with high quality finishes and amenities. I recommend the cottages. I always appreciate an historic hotel.

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1Thank travelkevin
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear travelkevin, Thank you for sharing valuable feedback regarding your stay! I am pleased to hear that you enjoyed our distinguished design and beautiful desert landscape. Thank you for choosing the Arizona Biltmore. We look forward to welcoming you back! Warm regards, Sheila Foley

Bowling Green, KY
Reviewed 5 days ago NEW

I stayed at the Arizona Biltmore for a work trip, and was not disappointed. The hotel was very nice and modern. There were touches of history all around which felt very nostalgic. You could see where presidents and celebrities had all been there! The pool area was large and very clean. I visited the spa and was treated wonderfully. Our...

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Helpful?
Thank Vonmommy
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear Vonmommy, Thank you so much for the thoughtful feedback! I am pleased to hear that you experienced excellent service throughout your stay. We hope to welcome you back soon! Warm regards, Sheila Foley

Reviewed 6 days ago NEWvia mobile

Met up with some friends and sat by the fire pit. The atmosphere was outstanding... drinks were good but the wait staff was not the friendliest. I hope they smile in the near future😏Waldorf Astoria is known for its service with a smile.... not in this case. We had two staff members helping and both looked unhappy👎

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Helpful?
Thank JJLuvs2Travel
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear JJLuvs2Travel, Thank you for sharing valuable feedback. I am deeply disappointed to hear that your expectations were not met. We strive to provide guests with extraordinary experiences and will make sure to share your comments with our team. Thank you for choosing the Arizona Biltmore. We hope to have the opportunity to welcome you back so that we can...

California
Reviewed 1 week ago NEW

My husband and I booked a cottage at the AZ Biltmore as we are usually in Phoenix to visit family in February. We usually stay at the Phoenician, but when I initially made reservations their casitas were booked. We had stayed at the Biltmore previously in one of the villas and had a good experience, although I found the resort...

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Helpful?
Thank NorcalTraveler_9
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear NorcalTraveler_9, Thank you for providing extensive feedback regarding your recent visit. I am terribly sorry to hear about the challenges you experienced in your guestroom and would like to apologize for any inconvenience this may have caused you and your family. At the Arizona Biltmore, we work hard to ensure all of our guests have a rewarding experience and...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Polished and refined, the Arizona Biltmore,a Waldorf Astoria Resort shines brighter than ever following a grand restoration. This historic luxury resort has been a destination of inspiration for over 86 years spanning over 39 acres of lush gardens, 8 sparkling swimming pools and iconic architecture. Championship golf, the 22,000+ square foot Spa Biltmore and fitness center, multiple restaurants, and a variety of amenities await you. Experience the unrivaled grace of this timeless treasure with a spirited soul. ... more   less 

Additional Information about Arizona Biltmore, A Waldorf Astoria Resort

Address: 2400 East Missouri Avenue, Phoenix, AZ 85016-3106
Location: United States > Arizona > Central Arizona > Phoenix
Price Range: $232 - $712 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Arizona Biltmore, A Waldorf Astoria Resort 4.5*
Number of rooms: 738
Reservation Options:
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Also Known As:
Arizona Biltmore Hotel Phoenix
Hotel Style:
#3 Top resorts Hotel in Phoenix
#5 Spa Hotel in Phoenix
#8 Luxury Hotel in Phoenix
#10 Romantic Hotel in Phoenix
#15 Family Hotel in Phoenix
#17 Business Hotel in Phoenix
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Questions & Answers

Here's what travelers have asked, with answers from Arizona Biltmore, A Waldorf Astoria Resort staff and other travelers.
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Questions? Get answers from Arizona Biltmore, A Waldorf Astoria Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ask if any of the pools will be closed due to higher-priority business functions. Sunday dinners loud due to business traveler conferences.”
 of 5 bubbles KevBye, 1 week ago | Read review
“Avoid the bungalows at the back of the property. Mine viewed a fence. Not good for a single woman traveling alone!”
 of 5 bubbles KristaD249, 1 week ago | Read review
“all rooms are roomy and spacious , I suggest the room with view of the pool & jacuszzi”
 of 5 bubbles aortiz2016, 1 week ago | Read review
“Not a room facing residential area”
 of 5 bubbles asoren2540, 4 weeks ago | Read review
“Stay away from rooms above the bar and ones that will take you 18 minutes to walk to from the self park area.”
 of 5 bubbles TheInspiredOne, Jan 14, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question