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DoubleTree Suites by Hilton Hotel Phoenix

Lowest prices for your stay
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Guests1 room, 2 adults, 0 children
Traveler (330)
360
Panoramas (8)
Videos (1)

About

#67 of 179 hotels in Phoenix
Location
Cleanliness
Service
Value
Discover a resort-style atmosphere less than two miles from Phoenix Airport (PHX) and five miles from downtown Phoenix at the DoubleTree Suites by Hilton Hotel Phoenix. Getting around is hassle-free at our Phoenix Airport hotel with complimentary airport shuttle service (call hotel directly for pick-up services) and the Metro Light Rail System just one block away. Start every day in style when you choose from our complimentary breakfast buffet at Belvedere's American Grill. Open throughout the day, this restaurant serves a range of modern American favorites in a casual setting. After a busy day, make the most of the warm Arizona sunshine with a swim in the outdoor pool or unwind with a workout in the fully-equipped fitness center. A warm welcome and a warm DoubleTree cookie are waiting for you at this all-suite Phoenix Airport hotel. A private bedroom and a separate seating area with sofa bed give you more flexibility for work or added space for the whole family. Upgrade to a Business Class suite for extra perks including free WiFi, daily drink coupons to Belvedere's, a lap desk, and more.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Free airport transportation
Business Center with Internet Access
Banquet room
Free internet
Wifi
Public wifi
Internet
Hot tub
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Meeting rooms
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Suites
Air conditioning
Room service
Microwave
Refrigerator
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Hotel links
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Location

Full view
60Somewhat walkable
Grade: 60 out of 100
22Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
1,699Reviews
8Q+A
100Room tips
Traveler rating
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Popular mentions
I have to say first of all, after spending a week at another Hilton property a couple miles away, the Doubletree was a huge upgrade, because of the much more decent and nicer area. I'll start with a couple quirks. One thing is....I really like the digital check in, but...........you miss things..........in this case, I needed to go to the front desk for a parking pass to put in my car. Maybe Hilton in the future could add something like an additional notes for those that check in on the mobile apps. Another note that they could have added this time for me would be "please note, our elevators are outside", because who would have ever thought that? So, the hotel has one elevator and it is outside. Then you have to walk to your room which faces outside and some of the rooms are quite a distance away. If you have mobility issues, you may want to take note of that. My room was super spacious, very clean and perfectly appointed. This was a short 10 hour stay for me, so I didn't really get to enjoy the full amenities. I did take the free shuttle to the Stockyards restaurant. I tipped the driver $5, and took an Uber back because it was quicker. The breakfast buffet was great. Fruits, yogurt, milk, scrambled eggs, breakfast meats and biscuits and gravy. The gravy could use some work, big flour lumps and too heavy on the cream. Once you make your flour roux, you can't go back and add more flour, or you get lumps. I would totally stay in the hotel again, it just may not be for everybody with the outside single elevator.
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Response from DT_Suites_Phoenix, Manager at DoubleTree Suites by Hilton Hotel Phoenix
Responded 3 days ago
We truly appreciate your feedback and are genuinely happy you enjoyed your stay. Our hotel has an open air atrium which allows our guest enjoy our warm Arizona weather. We also have two banks of elevators each with two elevators for a total of four. Thanks for letting us know about the gravy on our Friday breakfast buffet. We'll review with our breakfast chef to make sure it is right.
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Hotel's Favorite
I found quite a beautiful hotel near the Phoenix Airport that was a delightful retreat from the bustle of the outside world. I felt valued and the landscaping, decorations and staff made it truly feel like an Oasis.
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Review collected in partnership with DoubleTree by Hilton
Response from DT_Suites_Phoenix, Manager at DoubleTree Suites by Hilton Hotel Phoenix
Responded Apr 29, 2019
Gary, we are very happy to hear you enjoyed your stay and especially liked our open air atrium. We look forward to welcoming you back soon.
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Front Desk staff completely uncaring and disrespectful. Made reservation for my Grandmother who traveled to Phoenix to visit family and friends. As a HILTON DIAMOND member, total disregarded her needs.
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Review collected in partnership with DoubleTree by Hilton
Response from DT_Suites_Phoenix, Manager at DoubleTree Suites by Hilton Hotel Phoenix
Responded 3 days ago
We are very sorry that we did not meet you our your grandmother's expectations. Your grandmother arrived at 10:30am and we did not have any suites available. We let her know that suites would likely not become available before 1:00pm because we were sold out the night before. We offered to let her know by telephone or text when her suite was ready. As an Honors Diamond Member we do provide preference in expediting suites; however, in this case you were not present. We genuinely try and treat each guests as an individual and work to exceed their expectations. We apologize for the inconvenience in waiting for he suite.
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I stayed here for a night after a long flight, to relax before heading on to the Biltmore. After the flight I wanted to stretch my legs, so got the Sky Train to the 44th Street/Washington station on the Valley Metro Rail, and walked from there to the hotel - it wasn't a terribly pedestrian friendly route, but it was OK. Check-in was fine, and the suite good (albeit in a dark corner with a view of a concrete wall). Good sized living area and comfortable bed in the large bedroom. Clean, large shower in the bathroom. As I had a digital key I didn't get given any information about breakfast serving times, so the next morning I checked the in-room menu for breakfast serving time, and it said it finished at 11.00. The App also said that it finished at 11.00. I had some paperwork to do so went to breakfast at 9.30, only to be told that it was finished! I was given a token for a la carte dining, but had been looking forward to the buffet.
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Response from DT_Suites_Phoenix, Manager at DoubleTree Suites by Hilton Hotel Phoenix
Responded 3 days ago
We sincerely apologize for the confusion regarding breakfast. Our full buffet breakfast is served 6a-9a Monday-Friday and 7a-10a. That information is in our guest directory, on the information board in our lobby, and in the Hilton Honors app. Our in-room dining breakfast is served until 11:00am along with our a la carte breakfast. We apologize again for the confusion.
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I have stayed at this hotel for 20 years when I travel through Phoenix or am in Phoenix on business. The hotel has been updated on a regular basis, and one thing stays the same - the quality of service and the fantastic people who work there. Always my “go to” hotel in Phoenix.
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Review collected in partnership with DoubleTree by Hilton
Response from DT_Suites_Phoenix, Manager at DoubleTree Suites by Hilton Hotel Phoenix
Responded 3 days ago
We genuinely appreciate your business and loyalty. You kind words are what keeps us improving our facilities and our team providing warm hospitality. We look forward to welcoming you back soon.
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PRICE RANGE
$86 - $222 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree suites by hilton phoenix hotel phoenix, doubletree hotel phoenix, doubletree phoenix
LOCATION
United StatesArizonaCentral ArizonaPhoenixCamelback East
NUMBER OF ROOMS
242
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