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Sheraton Phoenix Downtown

Lowest prices for your stay
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Guests1 room, 2 adults, 0 children
Sheraton.com
Booking.com
$109
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Free cancellation until 07/24/19
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$112
$102
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Agoda.com$109
Orbitz.com$109
ZenHotels.com$112
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Traveler (524)
360
Panoramas (8)
Room & Suite (264)
Certificate of Excellence

About

#31 of 179 hotels in Phoenix
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
Sheraton Grand Phoenix is conveniently located in downtown Phoenix, Arizona adjacent to the Phoenix Convention Center and just five miles from the Sky Harbor International Airport.
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Property amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Internet
Paid Wifi
Public Wifi
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Centrally Located
Hotel links
Visit hotel website
Special Offer:Don't just dream. Plan.
Hotel deals

Location

Full view
96Great for walkers
Grade: 96 out of 100
72Restaurantswithin 0.3 miles
22Attractionswithin 0.3 miles
1,841Reviews
21Q+A
100Room tips
Traveler rating
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Popular mentions
Once you finally locate the desk, check in was fast and easy. The room was more than adequate, good water pressure in the shower, awkward placement of the TV for viewing anywhere but from the bed. Maid service was done early in the day and was almost exceptional - dust balls left on the carpet. The downside was despite supplying my membership number WITH MY INITIAL RESERVATION, the hotel refused to credit my points at checkout and once I questioned this after returning home, I was told I needed to provide a 'detailed copy of my bill' - which was sent in an email, read and deleted - a hard copy of which WAS NEVER PROVIDED.
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Went to Phoenix for a convention. We can be a somewhat exuberant group, but the staff and management handled arrangements very well. Staff particularly well. Even though there was some scheduled upgrading. An electrical outage caused by a power company accident was handled flawlessly. My individual requirements were met. Amenities good. Standard rates expensive , but our group had a decent deal.
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Response from TeamMarriott, Manager at Sheraton Phoenix Downtown
Responded yesterday
Dear nativeNO, We are glad that your convention trip brought you to the Sheraton Grand Phoenix. We are pleased to know how impressed you were with the service you received from our staff. We will enjoy sharing your feedback with them. It was a pleasure to host you, and we look forward to seeing you again soon. BL Hotel Manager
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Spent 5 nights and spent a lot. However, the casual cafe gave us a discount. The food was very good and the price most reasonable. Great for a convention where you need a LOT of function space. Many large rooms. Escalators from floors 1-3 relieve the elevator que. The pool is in direct sun all day so I could not stay. Wish it had some sort of shade. Rooms and housekeeping good. Really appreciated the coffee maker. Temperature between rooms varied drastically. Be sure to always carry a sweater.
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Response from TeamMarriott, Manager at Sheraton Phoenix Downtown
Responded 5 days ago
Dear C5243YKjeanb, Thank you for choosing Sheraton Grand Phoenix and sharing your experience. We are glad you liked our delicious food offerings, comfortable rooms, and excellent service. It is our pleasure knowing we met your expectations at a fair price. We are grateful for your feedback and hope to see you again soon. BL Hotel Manager
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I was here for the Mensa AG. The location is great, the amenities are great, the service is great. Check out the Breeze Bar and Grill, the bar in the lobby, or the District bar and restaurant - all offer locally brewed craft beer if that is your thing. District's food is good, too, and reasonably priced; some of it is half off during Happy Hour. Everybody at the hotel knows what he or she is doing. If you stay for multiple nights and forego maid service, you get a certificate good for points on your Marriott account or a discount on dining or drinking. There is plenty of dining, drinking and entertainment within walking distance, and bus and light rail are nearby. Floors on upper levels give you a great view of the city.
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I thoroughly enjoyed my brief stay at this hotel. Efficient and friendly checkin with Samantha. Lovely suite, and surprisingly delicious offerings in the Club Lounge. Pool was tiny but clean, and a much-needed refresher. TJ made a great Pina Colada after my swim. Excellent service from Jules and Byron in Concierge. (As a hotelier for over two decades, I am always happy to see a hotel that puts emphasis on having a Les Clefs d'Or Concierge, and noticed that Jules has his Keys.) All in all, this is a great and centrally located hotel in Phoenix.
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Response from TeamMarriott, Manager at Sheraton Phoenix Downtown
Responded 1 week ago
Dear MrsClyde, We are delighted to read about your seamless check-in experience. Your compliments will be shared with Samantha for the impeccable service. We appreciate your recognition of all our staff efforts, especially Jules and Byron, for taking such great care of your needs. It is a pleasure knowing you had a refreshing time at the pool and that our club lounge offerings enhanced your visit. Thank you again for being our guest, and we look forward to welcoming you back whenever your travels bring you back this way. BL Hotel Manager
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PRICE RANGE
$99 - $354 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton phoenix
FORMERLY KNOWN AS
Sheraton Phoenix Downtown Hotel
LOCATION
United StatesArizonaCentral ArizonaPhoenix
NUMBER OF ROOMS
1000
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