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Sheraton Phoenix Downtown

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340 N 3rd St, Phoenix, AZ 85004-2128
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (563)
360
Panoramas (8)
Room & Suite (190)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 07/27/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Phoenix Downtown
Updated 07/27/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#29 of 186 hotels in Phoenix
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Sheraton Grand Phoenix is a conveniently located hotel in downtown Phoenix, Arizona adjacent to the Phoenix Convention Center and just five miles from the Sky Harbor International Airport.
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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Car hire
Business Center with Internet Access
Conference facilities
Paid public parking on-site
Paid wifi
Restaurant
Breakfast available
Breakfast buffet
Wine / champagne
Poolside bar
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Bathrobes
Air conditioning
Safe
Seating area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Green
Languages Spoken
English
1917Reviews25Q+A100Room tips
Traveler rating
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Popular mentions
Daniel Sheline wrote a review Jan 22
Venice, Florida113 contributions17 helpful votes
Great location if you are attending an event at t(e convention center, Chase Field or the Footprint Center. Many restaurants and bars within a short walk. All hotel staff were great. The room was well maintained and very clean and was supplied with enough towels.
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Date of stay: January 2022Trip type: Traveled on business
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Scott Dickey wrote a review Jan 20
2 contributions
This hotel is not ethical. I made a reservation and had to cancel. I booked the reservation under a non changeable price. I had to cancel due to Covid restrictions and they will not refund. They expect me to forfeit over $700 while given more than two weeks notice of the cancelation so that can offer the room to other patrons. The hotel isn’t reasonable and would suggest staying away.
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Date of stay: January 2022Trip type: Traveled on business
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Response from Team Marriott, Guest Services / Front Office at Sheraton Phoenix Downtown
Responded 4 days ago
Hello Swdickey, We appreciate you bringing these concerns to our attention. We are grateful for your thoughts on this matter and also for your patience. You should receive communication in from a member of our management team. Should you need further assistance, please do not hesitate to let us know. We want to help you find a solution in this matter! Hotel Management
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Melody M wrote a review Jan 10
2 contributions
+1
We attended an event at this hotel and we were impressed with the gorgeous lobby and exceptional service! When we found out there was a Bowl Game at Chase Field we invited our family and stayed at this luxurious hotel! The rooms we stayed in were on the 31st floor with a gorgeous downtown city view! The rooms were luxurious it had a sitting room with big screen tv, bar area, bedroom with big screen tv and two bathrooms! We were beyond pleased with the marvelous accommodations! The hotel is in walking distance to Chase Field which was fabulous it is a quick 1/2 mile walk. The food was delicious in lobby dining area and the bar was beautiful. They have amazing sitting areas to relax and visit along with a huge big screen tv to watch games. We have been to many hotels as Bonvoy members and this hotel had one of the BEST workout facilities we have experienced; it is huge with outstanding equipment. Needless to say, we have booked another reservation and will continue to book here when we have downtown events to attend! 5 Stars!!!!
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Date of stay: December 2021Trip type: Traveled as a couple
Room Tip: Request a high room with a beautiful city view.
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fred5110 wrote a review Nov 2021
Newtown, Pennsylvania620 contributions224 helpful votes
Excellent hotel in the heart of downtown Phoenix. Close to the convention center and within walking distance of many pubs and restaurants. Amenities are good and we liked the restaurant, shop and the gym. Quiet hotel with spacious rooms. Excellent staff!
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Date of stay: November 2021Trip type: Traveled on business
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Response from Team Marriott, Guest Services / Front Office at Sheraton Phoenix Downtown
Responded Nov 30, 2021
Dear fred5110, Thank you for the great review! It is always exciting to know that we exceeded your expectations, and we are glad you enjoyed so many aspects of our hotel during your stay. Our goal is to offer a quiet oasis with great service right in the heart of the city. It was our pleasure hosting you at Sheraton Phoenix Downtown, and we hope to see you again soon. Hotel Management
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Dion R wrote a review Oct 2021
5 contributions1 helpful vote
First time stay but definitely not the last! I choose Sheraton downtown for the location but I’ll be back because of the phenomenal staff. From start to finish every single department outperformed expectation. From valet, front desk, housekeeping and the gift shop clerk every day of my stay was made memorable by their excellent guest services. However, what made my work weekend special was the breakfast team. Abigail, Michelle and Liz have the perfect mix of fun, professionalism and attention to detail. Their positive energy and teamwork were on display and I couldn’t have asked for a better way to start my day..If you want personalized service make the choice to visit Sheraton Downtown. Maybe I’ll see you there
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Date of stay: October 2021Trip type: Traveled on business
1 Helpful vote
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PRICE RANGE
$179 - $412 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton phoenix
FORMERLY KNOWN AS
Sheraton Phoenix Downtown Hotel
LOCATION
United StatesArizonaCentral ArizonaPhoenixCentral City
NUMBER OF ROOMS
1003
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Frequently Asked Questions about Sheraton Phoenix Downtown
Which popular attractions are close to Sheraton Phoenix Downtown?
Nearby attractions include Rosson House Museum (0.3 miles), St. Mary's Basilica (0.1 miles), and Phoenix Symphony (0.3 miles).
What are some of the property amenities at Sheraton Phoenix Downtown?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sheraton Phoenix Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sheraton Phoenix Downtown?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sheraton Phoenix Downtown?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to Sheraton Phoenix Downtown?
Conveniently located restaurants include Pomo Pizzeria Phoenix, District American Kitchen & Wine Bar, and Hanny's.
Are there opportunities to exercise at Sheraton Phoenix Downtown?
Yes, guests have access to a pool and a fitness center during their stay.
Is Sheraton Phoenix Downtown located near the city center?
Yes, it is 0.9 miles away from the center of Phoenix.
Does Sheraton Phoenix Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Sheraton Phoenix Downtown?
Many travelers enjoy visiting Orpheum Theater (0.4 miles), Rosson House Museum (0.3 miles), and Wesley Bolin Memorial Plaza (1.4 miles).
Does Sheraton Phoenix Downtown have any great views?
Yes, guests often enjoy the city view available here.