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Sheraton Grand Phoenix

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Traveler (475)
Room & Suite (366)
Dining (91)
Overview
  • Excellent54%
  • Very good34%
  • Average8%
  • Poor2%
  • Terrible2%
Travelers talk about
“convention center”(296 reviews)
“the club lounge”(43 reviews)
“lobby bar”(42 reviews)
AMENITIES
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
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Rooms
Aug 26Aug 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,737)
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1,679 results
Traveler rating
888
576
133
42
40
Traveler type
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LanguageEnglish
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888
576
133
42
40
Show reviews that mention
All reviewsconvention centerthe club loungelobby barchase fieldroom serviceself parkingwithin walking distanceheart of downtownmovie theaterbeautiful hotelstarbucks coffeeconference hotelattended a conferenceper dayroom keybusiness tripfree internet
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1 - 5 of 1,679 reviews
Reviewed 4 days ago via mobile

You know things may not go well when your traveling but you don't expect a hotel to be completely shut down. I flew into Phoenix just to watch the Los Angeles Sparks play-yes, I'm a huge fan, don't judge me. I rented a car thank...More

Thank Meechie2cute
Response from TeamMarriott, Manager at Sheraton Grand PhoenixResponded 2 days ago

Dear Meechie2cute, Thank you for being our guest at the Sheraton Grand Phoenix. We are glad you were impressed with your smooth check-in process and eventually had a great stay. We appreciate your kind words and are looking forward to many more visits! D.B. Director...More

Reviewed 1 week ago via mobile

Stayed at the Sheraton Grand for a business trip. Lobby and public spaces were very well designed and very good for team and client meetings. The rooms were very nice, well appointed. The Fitness Center is so impressive that it seemed like it could be...More

Thank Thebigduck09
Response from TeamMarriott, Manager at Sheraton Grand PhoenixResponded 1 week ago

Dear Thebigduck09, It was a pleasure to welcome you to Sheraton Grand Phoenix! Thank you for mentioning how much you enjoyed our hospitality. We work hard to create a comfortable and friendly atmosphere, so we're happy you experienced that during your visit. We loved having...More

Reviewed 1 week ago

An annual conference lasting 11 days was only enhanced by the ambience of the hotel. From check-in to check-out the staff was the happiest of surprises. The expertise evidenced by management to enable staff to handle the influx of large numbers of patrons, waitstaff calling...More

Thank susanmC3286OY
Response from TeamMarriott, Manager at Sheraton Grand PhoenixResponded 1 week ago

Dear susanmC3286OY, We appreciate your gracious feedback regarding your stay while attending a meeting at our hotel. We have an exceptional team whose top priority is making sure every guest is comfortable and satisfied, so we look forward to sharing your compliments with them. Thanks...More

Reviewed 2 weeks ago via mobile

I stayed here while attending a conference. The accommodations and services were top notch. The bell staff were helpful in arranging a taxi to the airport. The beds here were extremely comfortable, which made my stay here great.More

Thank Nick W
Response from TeamMarriott, Manager at Sheraton Grand PhoenixResponded 2 weeks ago

Dear Nick W, It was a pleasure reading your review of Sheraton Grand Phoenix. We have an exceptional team whose top priority is making sure every guest is comfortable and satisfied, so we look forward to sharing your compliments with them. Thank you for choosing...More

Reviewed 3 weeks ago

Stayed here for a conference. The hotel check in staff were very friendly and accommodating to special requests (high floor etc) and we were able to check in early since our flight arrived in the morning. I always appreciate a hotel that will let you...More

Thank Sara B
Response from TeamMarriott, Manager at Sheraton Grand PhoenixResponded 3 weeks ago

Dear Sara B, Thank you for sharing about your stay at Sheraton Grand Phoenix. We are glad to know you were impressed with the attentiveness of our staff and had a pleasant time with us. Thanks again for recommending us to fellow travelers, and we...More

View more reviews
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Wheelchair access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
$96 - $340 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Phoenix
#3 Centrally Located Hotel in Phoenix
#6 Classic Hotel in Phoenix
#8 Mountain View Hotel in Phoenix
#41 Quiet Hotel in Phoenix
#73 Mid-range Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$96 - $340 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Phoenix
#3 Centrally Located Hotel in Phoenix
#6 Classic Hotel in Phoenix
#8 Mountain View Hotel in Phoenix
#41 Quiet Hotel in Phoenix
#73 Mid-range Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (475)
Room & Suite (366)
Dining (91)
Pool & Beach (50)
Amenities (51)
Business Center & Event Rooms (17)
Family and Play Areas (4)
Questions & Answers
Ask a question
Dawn P
May 13, 2018|
AnswerShow all 2 answers
Response from Mike C | Reviewed this property |
People were smoking on the sidewalk out back of the hotel when we visited.
0
Votes
Ellen m
April 15, 2018|
AnswerShow all 5 answers
Response from Loree60 | Reviewed this property |
Yes and microwave
0
Votes
avalonexchanger
March 21, 2018|
AnswerShow all 10 answers
Response from TheRibbonGuy | Reviewed this property |
There is no free shuttle service. I used Uber. It was $13.81.
1
Vote
Room Tips
"I choose to stay on a lower floor for personal reasons. Higher floors had more spectacular views of..."
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"For the best City Views go to the 12th floor or higher, there are a couple short office buildings around the..."
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"Stayed at the end the hall on 16th floor. Great view, very quiet. See photo of view."
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"View from the rooms which are above 15th Floor is amazing."
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