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The Camby, Autograph Collection

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2401 E Camelback Rd, Phoenix, AZ 85016
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (303)
Room & Suite (92)
Dining (25)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Camby, Autograph Collection
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 186 hotels in Phoenix
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders GreenPartner
The Camby, Autograph Collection is a new independent lifestyle hotel as part of Marriott's Autograph Collection. Discover a place of inspiration, where imagination and elegance blend seamlessly to create a vibrant air of productivity. Here at our boutique hotel in Phoenix, Arizona, you'll experience the latest in technology, along with a distinctive sense of sophisticated celebration delivered with an unmatched and refreshingly authentic approach to service. Situated amidst the elegant Biltmore Corridor and just 7 miles from Phoenix Sky Harbor International Airport, Phoenix's most captivating meetings destination awaits. A dynamic fusion of the professional and playful. 277 well-appointed guestrooms and suites offer a relaxing respite at the end of every successful day, many with breathtaking views of iconic Camelback Mountain.
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Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Wifi
Paid wifi
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Poolside bar
Banquet room
Meeting rooms
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
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English
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548Reviews17Q+A95Room tips
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Popular mentions
Rosie K wrote a review Nov 2021
Winthrop, Minnesota190 contributions117 helpful votes
Stayed here for a wedding in the area and couldn't have liked it more. The room was beautiful, bed comfy, staff friendly and a great location! Pool is a little small but we enjoyed it. Would stay again if we are in the Phoenix area again!
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Date of stay: November 2021
Value
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Kara W wrote a review Nov 2021
8 contributions2 helpful votes
Beautiful hotel! The decor, the food and beverage options, the rooms—wonderful PHX stay—right by the Biltmore. Great boutique experience. Staff—front desk, valet, bartender— was super friendly and helpful. Would stay here again in a heartbeat.
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Date of stay: November 2021Trip type: Traveled with family
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thomasj89 wrote a review Oct 2021
Pleasanton, California14 contributions44 helpful votes
Lousy experience at Camby Hotel this past Thursday. Booked and was going to NFL game and as Lifetime Titanium Elite, figured I could leave my other hotel (a Marriott Residence Inn) and take a shower at Camby before game. Front desk staff rude and gave no acknowledgement of my status....then proceeded to tell me I could not get in until 4:00PM at the earliest!!! So I canceled, booked in at Hyatt downtown Scottsdale and had a great room at lower cost. The "suits" at Marriott stopped caring about loyal customers a long time ago. Give Hyatt a shot.... far better loyality program with benefits you can actually use. Give Camby a pass...
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Date of stay: October 2021Trip type: Traveled solo
Room Tip: Don't stay here
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Response from Zachary Sporbert, Guest Services / Front Office at The Camby, Autograph Collection
Responded 4 weeks ago
thomasj89, Thank you for taking the time to connect with us regarding your recent experience. We are disappointed to read about your stay. I would love the opportunity to know more about your visit. Please connect with me directly to discuss your experience in further detail. Zachary S, Assistant General Manager 602.522.6654
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craig1086 wrote a review Oct 2021
Atlanta, Georgia670 contributions214 helpful votes
Hotel had great character, a great gym for a hotel, great valet service. Pool was disappointing. The hotel doesn't have any suites, but makes the rooms make good use of space. The beds are very comfortable. Our room had a great summit view of Camelback Mountain. Also, the hotel is across from a mini mall and a handful of restaurants. It's on Camelback Rd, which has everything you'll need. I'd go back, based on service.
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Date of stay: October 2021Trip type: Traveled as a couple
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2Ns wrote a review Oct 2021
Denver, Colorado48 contributions35 helpful votes
+1
This hotel is in need of a refresh. It appears that they revamped when they switched over from the Ritz Carlton and haven't done anything since. Furniture in the rooms is dinged up, lampshades are stained, fixtures are loose, and putting dark blue paint everywhere may seem like a good idea but in practice, it shows all the half-hearted swipes with a dirty cloth while "cleaning." We were only there for 2 nights but had to switch rooms on the second day. The water pressure in our first room was non existent and the warm water in the shower just barely reached lukewarm. There were also some awkward customer service interactions, one young woman at the front desk seemed very new to the service industry and hadn't yet mastered specific policies & answers. I called twice to ask about early check-in and she was very hesitant and vague with her responses. It was almost as if I had to guide her to the right answers. "Are we able to check in early tomorrow?" "Uh, our check in time is 4pm." "Yes, I am aware of that but we fly in earlier and need to get ready for an event." "Well, ummm. Hold on." She comes back, "We don't know if your room will be ready early so can you call tomorrow?" "Should I call once we have landed or ??" "Uh, yes, I guess. Call tomorrow and we can see if there is a room." "Are you fully booked?" "No, we just won't know if your room is ready until then." etc, etc. Overall, a bummer for the level this property is supposed to represent. I'm not mad - I get we are traveling in the time of a pandemic and there are employee shortages and other difficulties. I just expected a cleaner/more updated appearance and more polished interactions/definitive responses from the employees they do have. This is definitely no longer the Ritz.
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Date of stay: October 2021
Cleanliness
Service
Sleep Quality
Room Tip: check the water pressure in your room first thing when you arrive, also check the hot water
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1 Helpful vote
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Response from Zachary Sporbert, Guest Services / Front Office at The Camby, Autograph Collection
Responded Oct 7, 2021
2Ns, Thank you for taking the time to share feedback from your recent visit. We are disappointed to read about your experience and would love the opportunity to restore your faith in The Camby. If time allows, please connect with me directly to discuss your stay in further detail. Zachary S, 602.522.6654 Assistant General Manager
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PRICE RANGE
$116 - $441 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the ritz-carlton phoenix hotel phoenix, phoenix ritz carlton, ritz phoenix, ritz-carlton phoenix
LOCATION
United StatesArizonaCentral ArizonaPhoenix
NUMBER OF ROOMS
277
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Frequently Asked Questions about The Camby, Autograph Collection
Which popular attractions are close to The Camby, Autograph Collection?
Nearby attractions include Biltmore Fashion Park (0.2 miles), AMC Esplanade 14 (0.10 miles), and Artful Tailoring (0.2 miles).
What are some of the property amenities at The Camby, Autograph Collection?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Camby, Autograph Collection?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Camby, Autograph Collection?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Camby, Autograph Collection?
Yes, valet parking is available to guests.
What are some restaurants close to The Camby, Autograph Collection?
Conveniently located restaurants include Frost A Gelato Shoppe, The Capital Grille, and The Parlor Pizzeria.
Are there opportunities to exercise at The Camby, Autograph Collection?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at The Camby, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Camby, Autograph Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Camby, Autograph Collection offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Camby, Autograph Collection?
Many travelers enjoy visiting Orpheum Theater (4.9 miles), Rosson House Museum (4.6 miles), and Wrigley Mansion (1.0 miles).