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The Camby, Autograph Collection

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Traveler (187)
Room & Suite (40)
Dining (18)
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Overview
  • Excellent57%
  • Very good25%
  • Average11%
  • Poor5%
  • Terrible2%
Travelers talk about
“ritz carlton”(22 reviews)
“bees knees”(7 reviews)
“cow head”(3 reviews)
AMENITIES
Free Internet
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
Jun 11Jun 12
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1 room, 2 adults, 0 children
Standard Room
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Reviews (299)
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Traveler rating
161
76
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8
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161
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16
8
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All reviewsritz carltonbees kneescow headmarriott autographfront deskcool vibestylish hotelupscale mallrooftop poolmountain viewcheesecake factorybiltmore fashion parkping pongfun hotellocation is greatcardio equipmentking room
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1 - 5 of 295 reviews
Reviewed 2 days ago via mobile

The last time I stayed at this property, it was a Ritz Carlton. This visit, I experienced a decidedly laid back vibe (relatively speaking), pretty hilarious decor (the "Moo" light fixtures, and improved and updated bath facilities. I was in an overflow group from the...More

Thank 852mc8
Response from Zachary S, Public Relations Manager at The Camby, Autograph CollectionResponded yesterday

852mc8, Thank you for taking the time to provide us with feedback from your recent stay. It was a pleasure hosting your group and we’re glad you enjoyed our fresh new look. We look forward to welcoming you back when you return to PHX.

Reviewed 4 days ago

Let's start with the good. This hotel is stunning. Whoever designed and decorated it is amazing. The valets are professional and very helpfull. Unfortunately, that is where any sort of good service stops. As I approached the front desk, the only available front desk agent...More

1  Thank Shannon W
Response from Zachary S, Front Office Manager at The Camby, Autograph CollectionResponded 3 days ago

Shannon W, Thank you for taking the time to provide us with feedback from your recent stay at the Camby, Autograph Collection. As we pride ourselves on delivering a memorable experience, we have unfortunately fallen short of our goal during your recent stay. Please accept...More

Reviewed 1 week ago via mobile

My husband had a conference in Phoenix and we were planning to go out west for our honeymoon so we chose to stay at the Camby for the first leg of our honeymoon, since that is where his conference was. It was only meant to...More

1  Thank jmorgan0623
Response from Zachary S, Front Office Manager at The Camby, Autograph CollectionResponded 1 week ago

Jmorgan0623, Thank you for taking the time to share feedback from your recent stay. We’re so happy to know leg one of your honeymoon started with such a positive experience. We are excited to share this review with our staff, they take so much pride...More

Reviewed 2 weeks ago via mobile

The Camby is hitting on all cylinders. Every function I dealt with (security, housekeeping, front desk, bell desk, restaurant, pool staff, etc) was nothing less than excellent. Amazing hotel. All thumbs up. I don’t know if it is cost-effective because I had a third party...More

Thank DanO3333
Response from Zachary S, Front Office Manager at The Camby, Autograph CollectionResponded 1 week ago

Dan03333, Thank you for taking the time to provide us with such positive feedback from your recent stay. We’re excited to share your experience with our entire staff. Thanks again, hopefully we welcome you back soon! Zachary S, Director of Front Office

Reviewed 2 weeks ago

The Camby used to be an old Ritz hotel. They gave it a fresh look with trendy décor and a funky design. I do appreciate that they kept the marble vanity/floor in the bathrooms. The service was pleasant throughout the hotel. Our room was a...More

Thank Chadrick S
Response from Zachary S, Front Office Manager at The Camby, Autograph CollectionResponded 2 weeks ago

Chadrick S, Thank you for taking the time to provide us with feedback from your recent stay. We’re thrilled to hear you enjoyed our Fresh look, service and location. We look forward to welcoming your back for your next weekend getaway! Zachary S, Director of...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
$107 - $384 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Phoenix
#8 Luxury Hotel in Phoenix
#62 Business Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms
Details
Price range
$107 - $384 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Phoenix
#8 Luxury Hotel in Phoenix
#62 Business Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms
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Traveler (187)
Room & Suite (40)
Dining (18)
Pool & Beach (8)
Business Center & Event Rooms (6)
Questions & Answers
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Mike G
December 17, 2017|
AnswerShow all 5 answers
Response from ta2zman | Reviewed this property |
Great hotel. You must request turn-down. Remember to take off your DO NOT DISTURB sign or you won't get turn-down.
0
Votes
Marcellus10
July 28, 2017|
AnswerShow all 4 answers
Response from kellithetaz | Reviewed this property |
Linens are very nice. You won't be disappointed
0
Votes
Ches M
January 15, 2017|
AnswerShow all 5 answers
Response from VailGal | Reviewed this property |
The room I was in they were separate. We were upgraded, however.
1
Vote
Room Tips
"Upper floors a plus"
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"Rooms facing the Biltmore have a great view and no street noise."
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"Love the mountain view."
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"Ask for a higher floor facing the Mall"
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