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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
- Contactless check-out
Updated 10/19/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Arizona Grand Resort & Spa
Updated 10/19/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#67 of 187 in Phoenix
Location
4.3
Cleanliness
4.1
Service
4.0
Value
3.6
All 744 Suites Newly Renovated! Nestled at the base of America's largest urban park and wilderness preserve, Arizona's only AAA Four Diamond all-suite resort features spacious one and two-bedroom suites. Whether meeting with colleagues or vacationing with friends, gracious service, creative culinary delights, and unique recreational activities await. All in the midst of a tropical escape.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Golf course
Hiking
Children's television networks
Electric vehicle charging station
Parking
Wifi
Paid wifi
Hot tub
Lazy river
Pool / beach towels
Adult pool
Outdoor pool
Heated pool
Shallow end in pool
Fence around pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Vending machine
Poolside bar
Raquetball
Water park
Bicycle tours
Table tennis
Waterslide
Children Activities (Kid / Family Friendly)
Kids pool
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Private bathrooms
Minibar
Refrigerator
Flatscreen TV
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Park View
Languages Spoken
English, Spanish
Location
Full view
58Somewhat walkable
Grade: 58 out of 100
49Restaurantswithin 0.75 miles
8Attractionswithin 0.75 miles
Contact
8000 S Arizona Grand Parkway, Phoenix, AZ 85044-5409
Getting there
Rental CarsSee rental cars from $24/day
1322Reviews177Q+A100Room tips
Reviews
Traveler rating
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Most Recent
+1
Another visit to the Arizona Grand Resort. June can be a very warm month, but we had mostly pleasant days with a few very mild days and (almost) cool evenings. I had the most enjoyable day of golf of my life on June 2th. I was the last golfer out for the day with and planned to play only 4 or 5 holes... I played all 18 and thoroughly loved it. Everything is open again and running in first class order. The staff is everywhere keeping this resort clean, in first class condition and ensuring your every need is met. This is the 5th or 6th time we have been here in the past 12 months and I can't imagine staying anywhere else.
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Date of stay: June 2022
Location
Service
Sleep Quality
Room Tip: All rooms are suits so you can't go wrong. Of course, the Villas are extra nice.
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Helpful
+1
Hotel's Favorite
My family of myself, husband, and two daughters (12 & 13) stayed for three nights at the end of August. We had a room with two queens (standard, not deluxe) C160. The Oasis Waterpark was very a very close walk and the Camelback pool was right outside our door. It was great! There was zero view out on the back patio, literally looking up at cars parked in the parking lot, but we were not there for the view and appreciated the much better room rate. The area around the Camelback pool more than made up for the lack of any view from the patio. Not to mention, no noise! I don’t know if the walls are made of concrete or what but we heard zero noise from the guests next door, from the pool, or from the parking lot. Despite the summer heat (114 degrees), the room was nice and cool. It has the beds and tv in one room with the bathroom and vanity (apart from shower and toilet), and a sitting room with small minibar, table and chairs, and chairs and pullout couch with tv. We really liked this set up! The Camelback pool was practically empty when the waterpark was open and not too crowded otherwise (pool open 6am to 10pm). The Oasis Waterpark was a lot of fun. It might be a stretch to call it a “waterpark” but it does have two killer slides, a more modest slide, a lazy river, a wave pool, and a regular pool. It was fairly crowded. Don’t go expecting to have all kinds of Covid safety and then complain - it’s a waterpark and people do get near you and don’t have on masks since they are mostly in the water. But everyone was pretty chill. The employees (even life guards) do wear masks. They were super polite and friendly. Saturday was the most crowded, with the Friday and Sunday crowds being much lighter. Best day to go would be mid-week if you want to avoid people. Food ridiculously expensive. Just leave and go back as there were plenty of chairs and umbrellas and towels everywhere. The waterpark hours are reduced during Covid but we’re plenty for us. Parking is free but hard to find during waterpark hours. We really had a great experience here. It is an older place but it was clean and the room size was fantastic. If you are like us and can get a great rate, and save money by eating off site, it is a great deal! We would definitely go back and definitely recommend it. …
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Date of stay: August 2020Trip type: Traveled
12 Helpful votes
Helpful
Response from Kobie Minter, Guest Services / Front Office at Arizona Grand Resort & Spa
Responded Sep 28, 2020
Hello Debra. I am thrilled that you enjoyed your stay and Oasis water park. I hope you visit us again for a future stay!
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Half a star. We woke up to bed bug bites. There was no microwave. The staff were rude. Bedsheets were dirty and didn’t look like they were changed. Towels smelled musty. The pool wasn’t cool. The security guard was very rude. We requested services to a number they told us to text & never got a response.
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Date of stay: June 2022Trip type: Traveled
Helpful
Great resort!! The kids loved the water park! The wave pool and lazy river were their favorite. The rooms were spacious for a family with a living room, bedroom, and shower/toilet separate from the sink and mirror. Great service! The bell desk was very helpful.
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Date of stay: June 2022Trip type: Traveled
Helpful
+1
Kids loved the water park, adults loved the cabanas and larger rooms- can’t wait to come back! Super courteous staff and clean rooms. Restaurant was good and pool side service has good selection for kids and adults. Plenty of towels and lounge chairs - with shade - for everyone. Thanks for making our weekend so special!
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Date of stay: June 2022Trip type: Traveled
Helpful
I let Rene know at the front desk that the night security on Monday wasn’t wanting to point me to the direction of the front lobby after my 2am check-in, kind of bossy little boys in the golf carts during after hours. C- for them Other than that, clean property and nice architectural design. Everything is about double retail though which is to be expected at a resort. Enjoyed our 4 night stay, except that first night we arrived. I highly recommend trying the Oasis water park for a couple hours and maybe taking a local hike! My room had an inviting feel but terrible parking lot view from patio, I wish they warned me before
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Date of stay: June 2022Trip type: Traveled
Helpful
A Dance Team Year End Celebration to Remember! Upon our arrival we were welcomed by the front drive team and directed to the lobby for check in. The front desk was well staffed and extremely accommodating to the requests that were made when asked. Alexis checked us in and there wasn,t anything she couldn't do for us! I was checking in three different rooms and she handled it with ease. At no point did I ever feel the Resort was "dirty", I actually felt the opposite. In regard to pricing I felt the Food and Beverage pricing was inline with any other Resort in the Valley. Requests made to the housekeeping team were handled promptly! My family is planning our next trip to Arizona Grand already! Thank you to the Sales and Resort Operations team for a wonderful time. Cany wait till next time. ;)…
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Date of stay: June 2022
Value
Rooms
Service
Room Tip: Best Value at The Oasis - The Chicken Finger Basket!
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Helpful
Pricey for no reason. Front desk had an attitude when we checked in :/ when we were sassy back they were nice? So weird, the food is expensive and it is not great, very limited food options through out the entire place. Our room was not clean, when I told the front desk I found stains they gave me no solutions / were not helpful. I had to clean it myself because housekeeping would not be until the next day. At dinner we also saw how dirty the restaurant and lobby was like there was dust everywhere and it was just not clean . How to get around is confusing if it’s your first time staying. I’m native to az and would recommend 1008892x other resorts and hotels for a staycation or for anyone wanting to come visit. If you just want to golf and don’t care for the rooms then this is your place. The heat is no joke though. The pools are nice just that the water park is a lot smaller than I imagined.…
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Date of stay: June 2022Trip type: Traveled
Room Tip: Parking fills up fast
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Helpful
The prices for food and drinks are OUTRAGEOUS! Be ready to spend ridiculous amounts on disgusting, crap food and drinks. They don’t allow outside food/drinks so you’re basically held hostage. Not fun is you’re staying for more than 1 day.
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Date of stay: June 2022Trip type: Traveled
Helpful
Not a luxury resort but not bad either. They price gauge, which is unethical and reveals their intent. $6.75 for a bottled water at the Oasis Water Park, which is located on the Resort. $16.50 for a cheeseburger. $9 for French Fries for that cheeseburger. They do not clean the rooms and claim they are short staffed. They won't mention this until you arrive and after you pay. They say you can call and have towels brought up. We did this and they simply left a stack of towels on the bed. $23 for an all-you-can-eat breakfast buffet. They automatically include a 20% tip at the breakfast buffet but never mention that the tip is already included. They simply hope you don't see it and pay a second 20% tip. The first glass of orange juice is delicious. If you ask for a second, they give you something comparable to Sunny Delight. Little kids automatically get the Sunny D, even for the first glass. I had to ask them for the "real" orange juice when they brought my second glass. They were happy to replace it with the real juice. The Sunny D-like juice is darker. This behavior highlights their intent, questionable ethics, and lack of commitment to customer service and quality. The company puts profits before service and quality. They hide behind the illusion that they are a luxury hotel. They unapologetically price gauge customers while pretending to be a luxury brand. Also, they are across the street from a closed mall and are right next to the highway. Not a great area but they are 25 minutes away from my home. The water park is fine but not what you'd expect from a Luxury resort. Not kept up well. There is trash and towels everywhere. They may be short-staffed here as well. They definitely don't have enough lifeguards. 1 lifeguard for the entire over-crowded wave pool. Hundreds of people and one teenaged lifeguard. Not safe. Rustler’s Rooste was the best. The family owned Steak House does a great job training the staff and providing great customer service. They pay attention to details and provide generous portions. Will definitely take the family to that restaurant again. The family owned restaurant is separate from the company who owns the resort.…
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Date of stay: May 2022
Rooms
Location
Service
Helpful
PRICE RANGE
$223 - $337 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
arizona grand hotel phoenix, pointe south mountain resort, pointe south resort, arizona grand phoenix, arizona grand resort
LOCATION
United StatesArizonaCentral ArizonaPhoenixSouth Mountain
NUMBER OF ROOMS
744
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Claim Your Listing Frequently Asked Questions about Arizona Grand Resort & Spa
Which popular attractions are close to Arizona Grand Resort & Spa?
Nearby attractions include SEA LIFE Arizona Aquarium (0.7 miles), Arizona Mills (0.7 miles), and Arizona Grand Golf Course (0.07 miles).
What are some of the property amenities at Arizona Grand Resort & Spa?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Arizona Grand Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Arizona Grand Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Arizona Grand Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Arizona Grand Resort & Spa?
Conveniently located restaurants include Aunt Chilada's Tempe, Rustler's Rooste, and Garcia's Mexican Restaurant.
Are there opportunities to exercise at Arizona Grand Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Arizona Grand Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Arizona Grand Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Arizona Grand Resort & Spa?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Arizona Grand Resort & Spa?
Many travelers enjoy visiting Orpheum Theater (8.1 miles), Rosson House Museum (7.6 miles), and Downtown Historic Area (8.5 miles).