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Arizona Grand Resort & Spa

#27 of 177 Hotels in Phoenix
Certificate of Excellence
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2,339 Reviews from our TripAdvisor Community

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Showing 2,321: English reviews
Farmerville, Louisiana
Level Contributor
8 reviews
4 hotel reviews
3 of 5 stars Reviewed yesterday NEW

The kids loved the pool and water park. The rooms were super nice. Beds were very comfy. Shopping nearby. Shuttle offered to the mall. There was no airport shuttle.The lobby restaurant and gift shop were a bit pricey, even for the convenience factor. Would have loved to have a microwave in the room.

Helpful?
Thank Rachael E
San Diego, California
Level Contributor
120 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Our room was lovely with all the upscale touches and amenities you would expect from a high priced resort. The service, however, is impersonal and rote. As my husband and I left the front desk, we looked at each other and said,"were we just checked in by a robot?" There was no voice inflection or personal feeling in her recitation... More 

Helpful?
Thank Lynn J
Level Contributor
7 reviews
5 of 5 stars Reviewed 3 days ago NEW

Me and my husband love coming here, the rooms are nice and spacious. Theres smaller pools closer to the rooms if the water park is to busy. The lazy river is great the 2 water slides are fun and kinda scary. There is also a wave pool that runs every hour. And the customer service is great. And you have... More 

Helpful?
Thank savannahvincent1
Phoenix, Arizona
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

We did the spa / waterpark experience. It seems to be best during the weekdays. The water was very dirty on the weekend. The Spa is pleasant but not sure if the staff is properly trained. They don't appear to respond to requested types of massage.

Review collected in partnership with this hotel

Helpful?
Thank moirad542
Phoenix, Arizona
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

My daughter and I could not have been more pleased and satisfied with our stay. Kobie set up all the accommodations and Luz checked us in with no hesitation. The room was immaculate and we had the pleasure of utilizing the Athletic Club and Oasis (waterpark). The overall comfort and the staff meeting and exceeding expectations made our visit a... More 

Helpful?
Thank Kane W
Chandler, Arizona
Level Contributor
87 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We were here for a birthday party everyone enjoyed the pool and the lazy river tube rides. The grounds were nice .The room was clean but the bath room is very small and the sink is in the bed room .There are a lot of birds flying around . and in some places there is lots of bird waist one... More 

Helpful?
Thank James L
Phoenix
1 review
5 of 5 stars Reviewed 4 days ago NEW

The rooms were very nice and a good size. We didn't feel crowded at all. The water park was a big hit. We ordered the chili-cheese nachos and they were huge. Enough to feed a family of four. We all had a great time.

Review collected in partnership with this hotel

Helpful?
Thank Robin G
Eagle
Level Contributor
69 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed here 5 days for a karate tournament. My room in Camelback 345 was quiet until dozens of cheerleaders were screaming til all hours at the pool one night. Other than that, it was a very quiet room. I found the bed comfortable and the room clean. The water park was crowded. It was very hot when I visited.... More 

Helpful?
Thank Mphbrown
Arizona
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Room was clean however too far from available parking space.The advertised rate of $157 eventually became $238 since they added resort fees, taxes, and other fees. I think iot should be required to show total prior to reservong room.

Helpful?
Thank cheruscer
1 review
5 of 5 stars Reviewed 5 days ago NEW

We really enjoyed the hotel. The oasis water park was perfect. The kids had a wonderful time and the adults did too! The drinks at the pool were good. The hotel was next to a great restaurant, The Rustler's Rooste...which the kids LOVED! The shuttle service to the restaurant was extremely fast. The hotel was clean and all employees were... More 

Helpful?
Thank Angela P
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nestled at the base of America's largest urban park and wilderness preserve, Arizona's only AAA Four Diamond all-suite resort features spacious one and two-bedroom suites. Whether meeting with colleagues or vacationing with friends, gracious service, creative culinary delights, and unique recreational activities await. All in the midst of a tropical escape. ... more   less 

Additional Information about Arizona Grand Resort & Spa

Address: 8000 S. Arizona Grand Parkway, Phoenix, AZ 85044-5409
Location: United States > Arizona > Central Arizona > Phoenix
Price Range: $139 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Arizona Grand Resort & Spa 4*
Number of rooms: 744
Reservation Options:
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Also Known As:
Arizona Grand Hotel Phoenix
Pointe South Mountain Resort
Pointe South Resort
Arizona Grand Phoenix
Arizona Grand Resort
Hotel Style:
#4 Top resorts Hotel in Phoenix
#6 Spa Hotel in Phoenix
#10 Luxury Hotel in Phoenix
#27 Business Hotel in Phoenix
#27 Romantic Hotel in Phoenix
#34 Family Hotel in Phoenix
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