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Arizona Grand Resort & Spa

Traveler (178)
360
Panoramas (11)
Video (5)

About

#64 of 179 hotels in Phoenix
Location
Cleanliness
Service
Value
All 744 Suites Newly Renovated! Nestled at the base of America's largest urban park and wilderness preserve, Arizona's only AAA Four Diamond all-suite resort features spacious one and two-bedroom suites. Whether meeting with colleagues or vacationing with friends, gracious service, creative culinary delights, and unique recreational activities await. All in the midst of a tropical escape.
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Property amenities
Pool
Restaurant
Room service
Free parking
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Free Internet
Adult pool
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Golf course
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Internet
Paid Wifi
Tennis Court
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mountain View
Family Resort
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals

Location

Full view
57Somewhat walkable
Grade: 57 out of 100
41Restaurantswithin 0.75 miles
8Attractionswithin 0.75 miles
693Reviews
356Photos
142Q+A
76Room tips
Traveler rating
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  • 52
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Popular mentions
I took my Wife, two boys, mother and father in-law and niece and nephew. We had an awesome time! Spent relaxing days at the water park, chilling at our cabana and periodically taking laps on the lazy river and, the more thrilling, 40 mph water slides. The rooms were great.
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Just wanted to say thank you to Matt in room service for taking a bad situation and making it better. Our mini fridge was not clean upon arrival, my daughter is a diabetic so it’s crucial certain medications stay cold. Matt showed up promptly and took care of us. A true
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Response from KLArizonaGrand, Front Office Manager at Arizona Grand Resort & Spa
Responded yesterday
Zuch, I'm thrilled to see you enjoyed your time at our resort. I do apologize for the condition of your mini-bar at check in but I'm glad that Matt was able to clean the fridge and ensure your daughter's medication was properly chilled. I will share your comments with Matt and his team. We hope to see you again for your next visit!
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Suite was nice, with clean and comfortable king bed. Nice location near junction of two major freeways and large mall complex. Property a bit rough and worn around the edges for the price point. Oasis Water Park worthy of a few hours. Fitness center on property is very very
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Review collected in partnership with this hotel
Response from KLArizonaGrand, Front Office Manager at Arizona Grand Resort & Spa
Responded yesterday
Thank you for taking the time to submit this review. We're very happy that you enjoyed your overall stay with us, and we look forward to the opportunity of hosting you again in the future. We greatly appreciate your feedback as well!
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Excellent service. Beds were so comfortable with high quality sheets. Staff was consistently great and helpful. Had a wedding event and the dinner was delicious with wonderful service. Entire resort nicely maintained top to bottom.
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Review collected in partnership with this hotel
Response from KLArizonaGrand, Front Office Manager at Arizona Grand Resort & Spa
Responded yesterday
Thank you for sharing about your stay at the Arizona Grand. We appreciate the flattering remarks, and we are so pleased you enjoyed our hotel. We understand the importance of the details that make up a great stay and we are happy knowing our comfortable accommodations, dedicated staff, and many dining options enhanced your visit with us. Thank you for the kind rating, and we hope to see you again soon.
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I hope the hotel had offered a much more disabled friendly amenity for ease of access and that the staff would be pro active in assisting the elderly. Likewise I also think shuttle reponse time should be improved considering the average wait time was 30 to 45 minutes in the
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Review collected in partnership with this hotel
Response from KLArizonaGrand, Front Office Manager at Arizona Grand Resort & Spa
Responded yesterday
Thank you for taking the time to evaluate our hotel. We are truly sorry your stay was not the positive experience you deserve. We never want a guest to leave with a negative opinion. We have a high standard when it comes to assisting our guests, and it sounds like these standards got overlooked. Your feedback is very valuable to our team and again we are very sorry for what happened. We would love the opportunity to make it up to you on your next visit to the area!
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PRICE RANGE
$186 - $384 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
arizona grand hotel phoenixpointe south mountain resortpointe south resortarizona grand phoenixarizona grand resort
LOCATION
United StatesArizonaCentral ArizonaPhoenix
NUMBER OF ROOMS
744
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