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Embassy Suites by Hilton Hotel Phoenix Biltmore

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Embassy Suites by Hilton Hotel Phoenix Biltmore
Embassy Suites by Hilton Hotel Phoenix Biltmore
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843 Reviews from our TripAdvisor Community

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Showing 834: English reviews
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

After flight delays totalling 8 hours, I arrived at my hotel and after confirming my reservation was given my room key. I was not greeted as a gold honors member. I asked the front desk were the closest parking area to my was....he directed to and entrance around the back of the building and told my room was on the... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank pablonunezjr
Hampton, Virginia
1 review
4 of 5 stars Reviewed 5 days ago NEW

Enjoyed my stay, refrigerate and microwave in room. Spacious rooms. Hotel staff was superb. Would stay there again. Breakfast was excellent, room was spacious, close to resturants, mall, casino 20 minutes away.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Deborah P
El Paso, Texas
1 review
4 of 5 stars Reviewed 5 days ago NEW

My wife and I stayed at this hotel for a weekend get away to watch the Dixie Chick's the room was clean the staff was quite but friendly. This hotel is located in a very upscale place in Phoenix my wife and I will be staying here again

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Sergio C
San Diego, California
1 review
5 of 5 stars Reviewed 5 days ago NEW

This property was a welcome stop during a day's travel. Would go there again anytime I'm in town and the government per diem rate is available. I love the evening reception and the complementary breakfast.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank andrewmD9899VY
Murrieta, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel was very pleasant - Great value and a wonderful surprise that a FULL BREAKFAST was included. We have stayed in 6 different hotels this year. My family felt the price was very attractive for as nice a facility as it was and to top it off - breakfast included.

Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank M8663VTchrist
Valarie24, General Manager at Embassy Suites by Hilton Hotel Phoenix Biltmore, responded to this review

Dear M8663VTchrist, Thank you for taking the time to review our hotel. I see you have discovered the magic of the Embassy Suites brand. Our full cooked to order breakfast is unmatched! I am glad you enjoyed your stay with us and I hope we will see you again soon. Sincerely, Valarie Miceli General Manager More 

Chandler, Arizona
2 reviews
5 of 5 stars Reviewed 1 week ago

I love doing my local staycations here at the Embassy because it is nice, customer service is always on point, and the rooms are very nice. When one enters the rooms, there is a lot to take in with the crazy pattern, colors, and design but I love it. Very comfy and the view inside the hotel is just gorgeous.... More 

Helpful?
Thank bprice2919
Valarie24, General Manager at Embassy Suites by Hilton Hotel Phoenix Biltmore, responded to this review

Dear bprice2919, Thank you for the nice review of our hotel. It is a terrific property and I am glad you enjoyed your stay. We look forward to seeing you again soon. Sincerely, Valarie Miceli General Manager More 

Fallston, Maryland
Level Contributor
142 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is definitely dated. The carpet in my room was faded & dusty in the corners and most of the furniture was beginning to have dents and scratches. Nevertheless, the rooms are huge, with fully equipped kitchen area, dining/work area, living areas, and separate bedroom with comfy beds. This makes it great for both families and business travelers who... More 

Helpful?
Thank MBJBride0520
Valarie24, General Manager at Embassy Suites by Hilton Hotel Phoenix Biltmore, responded to this review

Dear MBHBride0520, Thank you for taking the time to review our hotel. I appreciate your feedback and I am glad you enjoyed our wonderful Embassy Suites cooked to order breakfast!! Our Omaha Steakhouse for lunch and dinner is also a treat. We look forward to having you back again soon. Sincerely, Valarie Miceli General Manager More 

Phoenix, United States
1 review
1 of 5 stars Reviewed 1 week ago

This place is hands down the worst hotel in the 85016 location. Poor manners of the staff, unclean and clearly a lack of care. I wouldn't be surprised if they are just holding out to demilish and build a new property. I swear there were bed bugs in the room. #eww

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Aaron P
Panama City Beach, Florida
Level Contributor
123 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The water out of the shower FLOW out of the shower is as bad or worse than any hotel I have ever stayed at. And I stay 40 some weeks a year. The lines at breakfast are long as only one person cooks and serves your food. Then good luck finding a clean table. Happy hour snacks were just ok... More 

Helpful?
Thank Jcook66775
Valarie24, General Manager at Embassy Suites by Hilton Hotel Phoenix Biltmore, responded to this review

Dear Jcook66775, Thank you for reviewing our hotel. I am so sorry that we fell short of your expectations. I would welcome an opportunity to discuss your impressions personally if you have the opportunity. Please contact me at valarie.miceli@Hilton.com or 602-553-8179 at your convenience. We take guest feedback very personally and we will use your comments to make corrections and... More 

alamedafrances
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I was surprised to be told that dogs are allowed in EVERY room here except for four rooms! Most hotels are just the opposite: there are certain designated rooms for dogs - preferably on the 1st floor. I love dogs but don't want to chance getting fleas - hard to get rid of! Fortunately, one of those four rooms was... More 

Helpful?
Thank alamedafrances
Valarie24, General Manager at Embassy Suites by Hilton Hotel Phoenix Biltmore, responded to this review

Dear alamedafrances, Thank you for your feedback on our hotel. While we do welcome small dogs, we don't have them stay that often and we have never had an issue with fleas in a room. However, I appreciate your suggestion and we will consider ways that we can change our procedure to be more proactive. Sincerely, Valarie Miceli General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Internet
Services
  • Meeting Rooms
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Hotel Phoenix Biltmore

Address: 2630 East Camelback, Phoenix, AZ 85016
Location: United States > Arizona > Central Arizona > Phoenix > Camelback East
Price Range: $102 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel Phoenix Biltmore 3.5*
Number of rooms: 232
Reservation Options:
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Also Known As:
Embassy Suites Phoenix
Phoenix Embassy Suites
Hotel Style:
#41 Romantic Hotel in Phoenix
#44 Family Hotel in Phoenix
#49 Business Hotel in Phoenix
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