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Comfort Inn Payson

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#4 of 12 Hotels in Payson
Certificate of Excellence
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Comfort Inn Payson
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90 Reviews from our TripAdvisor Community

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Showing 88: English reviews
Level Contributor
8 reviews
6 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

We needed a quiet, comfortable place to sleep for one night while exploring the Payson area, and the Comfort Inn delivered just what we needed. I had requested a quiet room, and they put us on the top floor at the very far end of the hall. The room was quiet as a tomb. The bed and pillows were excellent... More 

Helpful?
Thank BirderZ
GM9284749800, Guest Relations Manager at Comfort Inn Payson, responded to this review

Dear BirderZ, Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. I am very pleased to learn that you enjoyed the breakfast offered at... More 

Tempe, Arizona
1 review
5 of 5 stars Reviewed 3 weeks ago

Our room is always clean, the staff is always polite, professional and accommodating. We wouldn't stay anywhere else. The GM's name is Greg Lipson and he always makes us feel at home. He goes over and above to make sure we have a good stay. We have stayed here for both personal and business.

Helpful?
Thank Tina-CCTops
GM9284749800, Guest Relations Manager at Comfort Inn Payson, responded to this review

Dear Tina, Wow! We are thankful for your awesome comment and great details of your experience with us. We are happy to hear that you enjoyed our hospitality and compliment to our clean rooms . We are excited to share this review with our staff who will be pleased to hear of the outcome of their efforts to make you... More 

2 reviews
5 of 5 stars Reviewed 5 weeks ago

I read some other reviews and was disappointed at how people were picking apart this hotel. Trivago and TripAdvisor rate this as a 2 Star Hotel, but I'd give it an extra star! If people are this picky, they shouldn't stay in a 2-Star Hotel with 5-Star expectations. Anyway, I booked online last minute, so paid a $111 AAA rate... More 

Helpful?
Thank Jennifer L
GM9284749800, Guest Relations Manager at Comfort Inn Payson, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are excited to share this wonderful review with our hardworking staff, and we thank... More 

Las Vegas, Nevada
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed August 26, 2016

This is a good quality motel that has all the basic needs met. The WiFi worked well and there was a microwave and good refrigerator in the room. The bed was decent and there were plenty of pillows. It was a clean, quiet facility and the staff was friendly.

Helpful?
Thank Jeffrey C
GM9284749800, Guest Relations Manager at Comfort Inn Payson, responded to this review

Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. It means a lot to hear from guests who are satisfied with all of our services and amenities. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to... More 

Level Contributor
2 reviews
4 of 5 stars Reviewed August 23, 2016

We checked, and everything went very smoothly. There was an issue with a skunk that had sprayed a guest outside, but management took care of it by moving guests who were affected. Overall we really enjoyed our stay there, and will be back again.

Helpful?
Thank Leo G
GM9284749800, Guest Relations Manager at Comfort Inn Payson, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us! We want to apologize for the issues that you experienced due to the skunk, though we are very pleased to hear that our staff was able to make sure that it was promptly addressed and that you were still able to enjoy your... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed August 10, 2016

Our room was clean, very comfortable, and staff went out of their way to see to our needs. Stephanie and Heather (front desk) were both very accommodating, helpful, and friendly.There was plenty of assistance with local information, it was in a great location, and the noise level was low.

Helpful?
Thank cameron s
GM9284749800, Guest Relations Manager at Comfort Inn Payson, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Your five star review means a lot to us, and we thank you for taking... More 

Chico
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 27, 2016 via mobile

We had a very wonderful experience staying here for five days. As luck would have it our vehicle broke down a few miles out of town. We were seeing relatives so we got around OK. Even so, we spent quite a bit more time in this hotel then we would on a trip for things go more smoothly. We used... More 

Helpful?
1 Thank carlsoncarl
GM9284749800, Guest Relations Manager at Comfort Inn Payson, responded to this review

Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. We only wish to give nothing but the... More 

Sequim
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed June 17, 2016

Maybe there was something going on in Payson that caused rates to go up for the weekend. All the the majors were well over $100. The room was large and well appointed, with microwave and refrigerator, desk and swivel chair. King size bed was very comfortable with plenty or pillows. If you use the in-room coffee maker, only fill the... More 

Helpful?
Thank GGGSequim
GM9284749800, Guest Relations Manager at Comfort Inn Payson, responded to this review

Thank you so much for your compliments to our breakfast options and service. I am so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the... More 

Yuma, Arizona
Level Contributor
174 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed May 30, 2016

My wife and I chose the Comfort Inn of Payson due to its price and reviews. We were disappointed in the overall quality of the hotel. The staff was friendly, but everything in this hotel was dated and/or worn. This is a 2 star budget hotel, period. The rate was too high for the quality of the accommodations. I do... More 

Helpful?
Thank RaptorMD
GM9284749800, Guest Relations Manager at Comfort Inn Payson, responded to this review

Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you... More 

Oro Valley
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 23, 2016

It was clean and functional. They charged a $2 per night surcharge. When I asked what it was for the desk clerk said it was for gas charged by the city of Payson. If it was it should be in the rate. It is starting to be like the airlines. I felt ripped off. I know it is not much... More 

Helpful?
Thank Craig S
GM9284749800, Guest Relations Manager at Comfort Inn Payson, responded to this review

I apologize that you are not made aware of the additional charge on your stay. I will discuss this concern to the management so they can assist with this thoroughly. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Payson is nestled among the Ponderosa pines and clean air of the Mogollon Rim. We are a short drive from Phoenix. The Tonto Natural Bridge, camping, hiking, fishing, hunting and boating areas are all in the area. The Comfort Inn-Payson hotel offers guest rooms with wireless Internet access. The hotel is 100% non-smoking! We are the only hotel in town with an elevator. We offer roll-aways at a nominal fee and cribs for no charge. We have cable TV with HBO. Without exception, the breakfast bar is the best in Payson. Our biggest asset is our homelike atmosphere which has people returning from the hustle and bustle of bigger towns time after time. **We are a non-smoking and pet free hotel** ... more   less 

Additional Information about Comfort Inn Payson

Address: 206 S Beeline Hwy, Payson, AZ 85541-4811 (Formerly Holiday Inn)
Location: United States > Arizona > Payson
Price Range: $101 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn Payson 2*
Number of rooms: 42
Reservation Options:
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Also Known As:
Holiday Inn Payson
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