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JW Marriott Scottsdale Camelback Inn Resort & Spa

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5402 E Lincoln Dr, Paradise Valley, AZ 85253-4118
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$259
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Free cancellation until 06/21/22
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Traveler (1861)
Pool & Beach (156)
Dining (124)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 04/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from JW Marriott Scottsdale Camelback Inn Resort & Spa
Updated 04/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 5 hotels in Paradise Valley
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders GreenPartner
Discover our award-winning hotel located at the base of Camelback Mountain in Paradise Valley at JW Marriott Scottsdale Camelback Inn Resort & Spa. Our luxury hotel located in Scottsdale, Arizona, prides itself on providing guests with attentive service, deluxe amenities, heated outdoor pools, garden terraces and desert trails in the Sonoran Desert. Take our complimentary shuttle to our 18-hole championship golf courses, or treat yourself to a refreshing massage in our tranquil day spa.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Golf course
Kids pool
Valet parking
Paid wifi
Hot tub
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Fence around pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Hiking
Mini golf
Tennis court
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Facial treatments
Foot bath
Full body massage
Manicure
Massage
Pedicure
Steam room
Waxing services
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Outdoor fireplace
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Additional bathroom
Desk
Fireplace
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Housekeeping
Private balcony
Room service
Safe
Sofa
Bottled water
Iron
Wake-up service / alarm clock
Microwave
Minibar
Refrigerator
Stovetop
Flatscreen TV
On-demand movies
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Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, Spanish

Location

Full view
65Somewhat walkable
Grade: 65 out of 100
13Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
2524Reviews45Q+A100Room tips
Traveler rating
  • 1,727
  • 525
  • 152
  • 67
  • 53
Time of year
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Popular mentions
Leanna L wrote a review Jan 16
1 contribution
i planned just a one night stay here to surprise my boyfriend for his birthday as a quick getaway which ended up being one of the most memorable night of our life. we didn’t want to leave !! the rooms are gorgeous, property is beautiful, front desk staff was so kind and helpful, they even upgraded my room complimentary, in room dining staff were friendly, the food was delicious and they do not skimp on proportions. i can’t wait to come back for my birthday;)
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Date of stay: January 2022Trip type: Traveled as a couple
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FrequentTraveller921 wrote a review Jan 11
London, United Kingdom359 contributions178 helpful votes
Contrary to some of the other reviews here, we found the service to be excellent and the personnel to be extremely customer-focused. Special shout-out to Rosie who helped us with a room problem and who could not have been nicer or more accomodating. The casita we had on the rooftop with a lovely private terrace ensured that we didn't have any noise from anywhere at all, and the grounds are truly lovely. We especially enjoyed spending time in the secret gardens and watching the wildlife. Of course if you come to a resort like this, there is every reason to take advantage of the facilities as well. We thoroughly enjoyed the adult pool - including the lane swimming area which was much appreciated - and the whirlpool. Service was good and the property was very clean. We took part in sound bathing therapy at the spa, and we were very impressed indeed by the quality of the service and the friendliness of the therapist.
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Date of stay: January 2022
Rooms
Cleanliness
Service
Room Tip: Think about whether you want to be near the pools.
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Adventurer319581 wrote a review Dec 2021
2 contributions
I would wait till personnel shortage fixed if that was the cause. Told hour wait for breakfast one day, hostess super rude another. Made reservations at spa for whole family. Waited for ever to be told mine not for 1.5 hours so left super mad not relaxed. Could not get into main restaurant despite tryin to make reservations. First world problems I’m sure. Otherwise ground and rooms nice
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Date of stay: December 2021Trip type: Traveled with family
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Response from Terri Worthington, Marketing at JW Marriott Scottsdale Camelback Inn Resort & Spa
Responded 2 weeks ago
Thank you for taking the time to write a review of your recent stay and events with us. I sincerely apologize that the service you experienced was not up to standards. We will share your feedback with our team as an opportunity to improve on the service and amenities we provide our guests.
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MsHellfire wrote a review Dec 2021
United States301 contributions435 helpful votes
Check in: easy and thorough details provided by the front desk agent. Very pleasant welcome from the bell staff Ambassador benefits: small upgrade to a bigger casita, no welcome amenity (the Phoenician provided a very nice one) continental breakfast buffet and $5 discount off the resort fee. Room: rustic rather than upscale. I liked that it had a microwave and little patio area. Sound proofing was terrible with significant noise coming in from rooms on either side for duration of stay. I arrived after having a blissful massage at the Phoenician spa only to have to listen to the couple in the next room having a screaming argument. Not at all peaceful. I manage a team of staff based in Europe and unfortunately have to get up earlier than I would like to on most work days for meetings with Europe. I was REALLY looking forward to a Christmas morning sleep in. The alarm in the room went off at 6am on Christmas morning - perhaps set by the previous guest - I couldn’t get back to sleep after that. No bitters of water in room. It was pouring with rain and I asked if some couple be brought to my room. Couple of hours passed, headache set in and still no water. Got them after following up and I felt so terrible for the staff member who brought them to me Breakfast: an unfriendly host greeted me Christmas morning - I guess she didn’t get as much sleep as she would have liked either. Darcy was my server and pleasantly attentive. I called out good morning to the chef - no one else was around at 6:30am opening time and he ignored me. Second morning the server was not as customer-centric as Darcy but it was fine. Breakfast here is astonishingly poor overall compared with the Phoenician in terms of service. Didn’t see a hot drink stand for self serve drinks to go. Spa: I booked in for two visits. It was hard to get through to make a booking but got through eventually and the manager helped me out and I have to compliment her on being very accommodating and customer focused. Had a great massage with Diana on my first visit and asked for her again for the next visit which was granted. Aesthetician who did my facial was also fantastic! Facilities all open and mostly fine but had a cold shower the second visit which was largely unpleasant and my only chance of a shower before my long flight home - left not feeling very clean. All went downhill at the hair salon. I was told on arrival there would be an upcharge for my blow dry due to my hair being long. It was already highly priced at $60 and I am accustomed to paying $50 (including at the Phoenician with no upcharge). This wasn’t disclosed to me upon booking which would have been best practice but I said fine and assumed it would be around $10. The kicker was that the salon had cold water too because the boiler had fritzed out so my head was washed with cold water - not pleasant. The hairdresser tried to find some warm water and poured that but it slowed us down and I was in a hurry because I needed to check out of my room. Additionally I knew pouring water on top of my head was not going to wash out the suds properly so I said to just use the cold. She asked me if we could just do one hair wash which I knew I had to agree to but I was really wanting the usual two because there was oil and other product in my hair from my earlier treatments. Was shocked upon check out to find the upcharge was $18 for a substandard experience. Honestly I think the upcharge should have been waived as service recovery for the uncomfortable and abbreviated experience but I think it was unwarranted as is and not competitive pricing. There was no massage or upscale surrounds/technology to warrant a standard blow dry being $60, let alone $78 plus service. So that’s how the salon changed what had previously been a flawless spa experience. WiFi dropped every few minutes and had to be manually triggered even during browsing. So annoying - and I had the better quality WiFi option selected. I hate resort fees and could not make any use of any of the offerings due to no interest in them. I hope that a hotel significantly more wealthy than I am enjoyed my mandated donation to them. Requested 2:30pm late check out could not be accommodated and 1pm was provided due to high number of departing guests - Phoenician much more customer-centric in this respect. This property can in no way compete with the Phoenician for service and was more expensive at the cash rate when I booked. There are pockets of pleasant staff but it’s not consistent. I will neither return nor recommend this property as a Scottsdale option.
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Date of stay: December 2021Trip type: Traveled solo
1 Helpful vote
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LiveWellDineWell wrote a review Dec 2021
Douglass Hills, Kentucky179 contributions87 helpful votes
We are here now and the property doesn't begin to measure up to other Scottsdale resorts. First the good - the staff at the Spa and Front desk are awesome. But the dining experience, from a service perspective, has been terrible and rude, especially the hostess. Why would they chooses to put someone that is so unfriendly greeting their guests? You can get better at a Denny's. They have all been rather hateful and all wearing masks as chin straps. Just take it off for crying out loud. I was craning my neck at breakfast for ten minutes trying to find my server and no one bothered to ask if I needed something, although it was obvious that I did. Also, I have also never been at a resort of this caliber that doesn't clean the rooms At 3:00 p.m. I went in search of anyone who might be able to give me a coffee pod.mI couldn't call the front desk as the phone in the room doesn't work. If you haven't arrived yet, I'd cancel and rebook somewhere else. There are some amazing, service-oriented resorts here in Scottsdale. This just isn't one of them.
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Date of stay: December 2021
Rooms
Service
Sleep Quality
Room Tip: Ask for a room that doesn't have paths on both sides.
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PRICE RANGE
$301 - $788 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jw marriott camelback inn scottsdale resort and spa, jw marriott camelback inn scottsdale hotel paradise valley, jw marriott scottsdale, camelback hotel jw marriott, marriott scottsdale, scottsdale marriott
LOCATION
United StatesArizonaCentral ArizonaParadise Valley
NUMBER OF ROOMS
453
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Frequently Asked Questions about JW Marriott Scottsdale Camelback Inn Resort & Spa
Which popular attractions are close to JW Marriott Scottsdale Camelback Inn Resort & Spa?
Nearby attractions include Franciscan Renewal Center (0.5 miles) and Barry Goldwater Park (0.6 miles).
What are some of the property amenities at JW Marriott Scottsdale Camelback Inn Resort & Spa?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at JW Marriott Scottsdale Camelback Inn Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at JW Marriott Scottsdale Camelback Inn Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at JW Marriott Scottsdale Camelback Inn Resort & Spa?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to JW Marriott Scottsdale Camelback Inn Resort & Spa?
Conveniently located restaurants include Prado at Omni Montelucia Resort & Spa, Rita's Cantina & Bar, and El Chorro.
Are there opportunities to exercise at JW Marriott Scottsdale Camelback Inn Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at JW Marriott Scottsdale Camelback Inn Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at JW Marriott Scottsdale Camelback Inn Resort & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does JW Marriott Scottsdale Camelback Inn Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at JW Marriott Scottsdale Camelback Inn Resort & Spa?
The staff speaks multiple languages, including English and Spanish.