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Sanctuary Camelback Mountain, A Gurney's Resort & Spa

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5700 East McDonald Dr, Paradise Valley, AZ 85253
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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A note from Sanctuary Camelback Mountain, A Gurney's Resort & Spa
Updated 05/27/20

About

#3 of 5 hotels in Paradise Valley
Location
4.8
Cleanliness
4.8
Service
4.8
Value
4.4
Travelers' Choice
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Tennis court
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast in the room
Poolside bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Baggage storage
Concierge
Newspaper
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Bathrobes
Additional bathroom
Housekeeping
Private balcony
Room service
Flatscreen TV
On-demand movies
Safe
Iron
Laptop safe
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Green
Languages Spoken
English, Spanish
2482Reviews28Q+A100Room tips
Traveler rating
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andreamoorerlcsw wrote a review Aug 17
1 contribution
Best Resort I have ever been to. Amazing staff, spa, pool and food. Everyone was very kind and went out of their way. Had the best time with my daughter and will extend my next trip. It is worth every penny spent.
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Review collected in partnership with this hotel
Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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GlobeTrotter280 wrote a review Aug 14
London, United Kingdom380 contributions56 helpful votes
+1
Excellent Service from all members of staff, made me feel welcome and were always helpful, friendly. The hotel itself is in this Serene Magnificent Surroundings, just beautiful. Its an oasis, great for business or leisure
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Date of stay: August 2022
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lgilbertson wrote a review Aug 7
Saint Paul4 contributions5 helpful votes
If incredible ambiance, great food and some of the best hotel staff in the industry is important to you, I highly recommend the Sanctuary on Camel Back Mountain in Paradise Valley, AZ. The staff in unbelievable at this amazing resort and spa tucked into Camel back Mountain. The amenities are some of the best I've ever encountered and the sunsets over the valley will take your breadth away. I have been going to the Sanctuary for over a decade now and it just keeps getting better and better with each trip. You won't be disappointed!
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Review collected in partnership with this hotel
Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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klope25 wrote a review Jul 2022
Doral, Florida1 contribution
Excellent stay at Sanctuary!! The suite was very spacious and clean! The food was excellent, the cocktails were delicious, and most important the service was amazing. Would have loved to stay longer to enjoy all the amenities :)
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Review collected in partnership with this hotel
Date of stay: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Beth C wrote a review Jul 2022
San Diego, United States9 contributions1 helpful vote
This is our second time at Sanctuary and it did not dissappoint. The hotel staff and spa personnel are all so nice and accomodating. I especially like that you can contact the staff via text with questions or requests and receive a prompt reply We stayed in a Mountain Suite which has a great deck to enjoy that beautiful view. The spa was really relaxing and the food at Elements and Jade are delicious. We would order room service for breakfast and it would arrive quickly and just as if we had ordered it at the restuarant. Definitely a must. We will be back again and again!
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Review collected in partnership with this hotel
Date of stay: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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AustinTexasCaroline wrote a review Jul 2022
1 contribution
Great spa, staff, and restaurant but 4 Cockroaches in my room made me question the cleanliness of this hotel Cockroaches in my room made me question the cleanliness of this hotel. The spa staff was super nice and the facial I got was great. The hotel is really cute.
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Review collected in partnership with this hotel
Date of stay: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Thomas Overton, Guest Services / Front Office at Sanctuary Camelback Mountain, A Gurney's Resort & Spa
Responded 2 weeks ago
Dear AustinTexasCaroline, Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize that you experiences some unwanted pests during your stay. Besides our great preventative maintenance efforts, due to our location on Camelback Mountain, some of our indigenous pests manage to find their way around property. I have also passed along your comments to the appropriate leaders so they can be properly addressed and the team recognized. Please feel free to contact me directly and it will be my pleasure to assist you. Thank you for choosing Sanctuary Camelback Mountain Resort and Spa! All The Best, Thomas Overton IV Director of Rooms Sanctuary Camelback Mountain, a Gurney's Resort thomas.overton@gurneysresorts.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
trainemnow wrote a review Jul 2022
Hannibal, Missouri12 contributions2 helpful votes
The Sanctuary on Camelback Mountain is absolutely AMAZING!!! We gifted a small intimate wedding and "honeymoon" at The Sanctuary for our Granddaughter. The team went ABOVE & BEYOND to make memories that will last a lifetime. The special touches and the caring attitude the entire team displayed were like none we have ever experienced. From the registration desk (Stephanie & Austin) to the wedding manager (Robin) with all of her expertise who took the vision and made our wedding day an even more memorable day than we could have imagined, to the concierge (Clara) who took care of the the extra special touches requested by my grandmother, everything just fell into place. Dinner at the Elements restaurant was "over the top" with the highlight being a BEAUTFUL, ELEGANT, and AMAZING cake made by the in-house chef! Words cannot even tell you how wonderful it tasted. Thank all of you for making our wedding day a "dream come true!" Blessings to you for sharing your outstanding talents!
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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tealbrecht wrote a review Jul 2022
1 contribution
The most beautiful and professional resort in Arizona...the spa and pool are first class and the grounds are just stunning..The staff is awesome and make you feel like you are royalty..i would highly recommend everyone experiences the sanctuary
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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dobrin wrote a review Jul 2022
5 contributions5 helpful votes
The Sanctuary was a very relaxing and refreshing experience. The room, the environment, the restaurant, the pool were all exceptional: stylish, spacious and very clean. The interior design was meticulous, minimalistic and luxurious at the same time. The location is easily approachable and provides a unique layout for the resort, it is an adventure to walk between the different areas surrounded by the Camelback mountain in the background. The staff and the overall service was outstanding. Whenever we left the room, by the time we got back everything was cleaned and organized down to the little details as if we stepped in for the first time. At the restaurant, bar and pool the staff always asked for our needs without making us wait. The prices reflect the quality of the service, it makes a perfect destination for a summer getaway.
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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melissarissetto wrote a review Jul 2022
1 contribution
The room had no A/C and they didn’t take us serious!!! They put other people leer guests first and it was a horrible experience! Not to mention it was our HONEYMOON!!! The grounds are nice but so many rocks! A car drove by, kicked up a bunch of rocks and it popped 2 of our tires!! They did NOTHING to help us! Terrible experience. They couldn’t even offer us any help or discount or a change of room. Don’t stay here.
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Thomas Overton, Guest Services / Front Office at Sanctuary Camelback Mountain, A Gurney's Resort & Spa
Responded 4 weeks ago
melissarissetto, I apolozige for the lapses in product and service that you encountered during your stay with us. Our Front Office Manager will be in touch with you shortly to ensure we can address your experiences and ensure we remidy them for you. Thank you for chooseing Sanctuary Camelback Mountain, we look forward to welcoming you back!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$415 - $936 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sanctuary camelback mountain hotel paradise valley, sanctuary camelback mountain paradise valley
LOCATION
United StatesArizonaCentral ArizonaParadise Valley
NUMBER OF ROOMS
109
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Frequently Asked Questions about Sanctuary Camelback Mountain, A Gurney's Resort & Spa
Which popular attractions are close to Sanctuary Camelback Mountain, A Gurney's Resort & Spa?
Nearby attractions include Arizona Party Bike (3.0 miles), Mavrix (4.5 miles), and Carnival of Illusion (3.7 miles).
What are some of the property amenities at Sanctuary Camelback Mountain, A Gurney's Resort & Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Sanctuary Camelback Mountain, A Gurney's Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sanctuary Camelback Mountain, A Gurney's Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Sanctuary Camelback Mountain, A Gurney's Resort & Spa?
Conveniently located restaurants include Frost A Gelato Shoppe, Cafe Monarch, and Franco's Italian Caffe.
Are there opportunities to exercise at Sanctuary Camelback Mountain, A Gurney's Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Sanctuary Camelback Mountain, A Gurney's Resort & Spa have airport transportation?
Yes, Sanctuary Camelback Mountain, A Gurney's Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sanctuary Camelback Mountain, A Gurney's Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sanctuary Camelback Mountain, A Gurney's Resort & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sanctuary Camelback Mountain, A Gurney's Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sanctuary Camelback Mountain, A Gurney's Resort & Spa?
The staff speaks multiple languages, including English and Spanish.