I simply cannot convey how incredible our state was. Everything was luxurious also being comfortable and while the staff helped us to do anything we wanted or needed, they were also warm and genuine. We enjoyed a luxurious villa with spectacular views in our own private pool and hot tub when we want to just family time. We did exercise classes that accommodated for her entire family from 18 to 59 and gave everyone a great work out while also taking a care in the difference in our bodies. The spa was just phenomenal. We booked out to dinner one night and regretted it after eating at Elements. I will just dine in the entire time on a future stay. What makes this resort though is the staff. Everyone gave us personalized help in making the stay incredible while also being so warm and genuine! There is not a staff member or area that I can call out because all of them were exceptional. We will definitely be going back.

Stayed here this past weekend and had a wonderful time. I have been very cautious during the pandemic but my friend with an autoimmune disease came here a few weeks ago and also was able to enjoy herself. I can honestly say they are taking so many precautions and I felt safe the entire time. My friend and I enjoyed the spa and each got a massage. We wore masks the whole time but when we were face down, we pulled the mask down. The massage providers were lovely as well and the facility was perfectly clean. Tara was my provider and she was great! When we went to check in after the spa treatments the front desk area had clear plexi glass between the front desk agents and us. Andrew checked us in and was very friendly. He advised we would be in a Spa Casita and we were delighted! We were given a resort map and care package with masks and hand sanitizer in it, great touch! From there we went to the room which had a very modern entryway and it was quite large (650 sq ft). The closet was large with a nice seating area. They have USB and electrical plugs next to the beds which is very convenient for phone charging at night. There was also a Bluetooth speaker in the room. We went to the pool and Juan helped us out. He got us ready with towels and gave us the food and drink menu. All staff was wearing masks. We saw them spraying down the chairs and tables after each guest got up. It was religiously done, they were taking this so seriously. It was busy on a Saturday but the staff was doing all they could to keep things spaced out, but comfortable. We went back to the room and got ready, then went to Elements for dinner. Our server assistant was Pablo and the server was Sean. Sean has been at the property for 8 years and knew the menu very well. We decided to both do the special for the evening, sea bass. Pablo was attentive as well and made us feel comfortable. We sat close to the window in a booth, somewhat secluded from the rest of the restaurant. Loved the view, food and service! We were so full after champagne, calamari and the sea bass. We also got a complimentary dessert for my friend’s birthday, but were stuffed afterwards. The portion sizes are much more than what I expected and I was definitely full afterwards. Next morning we went to Elements for breakfast where Joe and Joey (both very friendly) served us. We both got their Eggs Benedict and potatoes, it was SO delicious and the hollandaise was perfect. The stay could not have been better. Hats off to the team at Sanctuary for making us feel safe and still providing a very luxurious experience.

We had an absolutely wonderful time at the Sanctuary Resort! With all things considered due to COVID-19, the Sanctuary and their team did a wonderful job making us feel safe while still providing 5-star luxury service. Every single employee from the restaurant to spa to the bell team were nothing short of amazing. We had the pleasure to enjoy most amenities that were available to us and we cannot wait to enjoy them again. Upon checking in, Matt greeted us and checked us into a beautiful room with an unbelievable view of Paradise Valley. The room was so clean and so many sanitation items were provided, we felt as though they really went the extra step to make sure their guests felt safe. We went down to the spa boutique to find the amazing smelling in room product and Denali was so helpful in assisting us find it and make our purchases. We went to the spa and enjoyed incredible massages. Dora made the best first spa impression, getting us all set up and situated and my massage from Michelle was the best I have ever had. Being a local, I cannot wait to return for a spa day again soon! The grounds were kept up beautifully and all of the team members driving around the hotel always greeted me with a smile and offered assistance. We enjoyed meals in all outlets and all of the food, drinks, and service was incredible! Our breakfast in elements with Vanessa was delicious, and Sergio in room service was always so kind and positive while bringing us our ice. I cannot wait to take my family to elements for all special occasions! Thank you to Sanctuary and their team for a memorable staycation, we will be back!