Best Resort I have ever been to. Amazing staff, spa, pool and food. Everyone was very kind and went out of their way. Had the best time with my daughter and will extend my next trip. It is worth every penny spent.
Excellent Service from all members of staff, made me feel welcome and were always helpful, friendly. The hotel itself is in this Serene Magnificent Surroundings, just beautiful. Its an oasis, great for business or leisure
If incredible ambiance, great food and some of the best hotel staff in the industry is important to you, I highly recommend the Sanctuary on Camel Back Mountain in Paradise Valley, AZ. The staff in unbelievable at this amazing resort and spa tucked into Camel back Mountain. The amenities are some of the best I've ever encountered and the sunsets over the valley will take your breadth away. I have been going to the Sanctuary for over a decade now and it just keeps getting better and better with each trip. You won't be disappointed!
Excellent stay at Sanctuary!! The suite was very spacious and clean! The food was excellent, the cocktails were delicious, and most important the service was amazing. Would have loved to stay longer to enjoy all the amenities :)
This is our second time at Sanctuary and it did not dissappoint. The hotel staff and spa personnel are all so nice and accomodating. I especially like that you can contact the staff via text with questions or requests and receive a prompt reply We stayed in a Mountain Suite which has a great deck to enjoy that beautiful view. The spa was really relaxing and the food at Elements and Jade are delicious. We would order room service for breakfast and it would arrive quickly and just as if we had ordered it at the restuarant. Definitely a must. We will be back again and again!
Great spa, staff, and restaurant but 4 Cockroaches in my room made me question the cleanliness of this hotel Cockroaches in my room made me question the cleanliness of this hotel. The spa staff was super nice and the facial I got was great. The hotel is really cute.
The Sanctuary on Camelback Mountain is absolutely AMAZING!!! We gifted a small intimate wedding and "honeymoon" at The Sanctuary for our Granddaughter. The team went ABOVE & BEYOND to make memories that will last a lifetime. The special touches and the caring attitude the entire team displayed were like none we have ever experienced. From the registration desk (Stephanie & Austin) to the wedding manager (Robin) with all of her expertise who took the vision and made our wedding day an even more memorable day than we could have imagined, to the concierge (Clara) who took care of the the extra special touches requested by my grandmother, everything just fell into place. Dinner at the Elements restaurant was "over the top" with the highlight being a BEAUTFUL, ELEGANT, and AMAZING cake made by the in-house chef! Words cannot even tell you how wonderful it tasted. Thank all of you for making our wedding day a "dream come true!" Blessings to you for sharing your outstanding talents!…
The most beautiful and professional resort in Arizona...the spa and pool are first class and the grounds are just stunning..The staff is awesome and make you feel like you are royalty..i would highly recommend everyone experiences the sanctuary
The Sanctuary was a very relaxing and refreshing experience. The room, the environment, the restaurant, the pool were all exceptional: stylish, spacious and very clean. The interior design was meticulous, minimalistic and luxurious at the same time. The location is easily approachable and provides a unique layout for the resort, it is an adventure to walk between the different areas surrounded by the Camelback mountain in the background. The staff and the overall service was outstanding. Whenever we left the room, by the time we got back everything was cleaned and organized down to the little details as if we stepped in for the first time. At the restaurant, bar and pool the staff always asked for our needs without making us wait. The prices reflect the quality of the service, it makes a perfect destination for a summer getaway.…
The room had no A/C and they didn’t take us serious!!! They put other people leer guests first and it was a horrible experience! Not to mention it was our HONEYMOON!!! The grounds are nice but so many rocks! A car drove by, kicked up a bunch of rocks and it popped 2 of our tires!! They did NOTHING to help us! Terrible experience. They couldn’t even offer us any help or discount or a change of room. Don’t stay here.