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Sanctuary Camelback Mountain

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Sanctuary Camelback Mountain
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1,588 Reviews from our TripAdvisor Community

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Philadelphia, Pennsylvania
Reviewed 3 days ago NEW

I was on assignment for a client, so I was working most 0f the time. BUT the staff was outstanding, the environment relaxing and the food was fantastic. Would not hesitate to come back here for R&R. If you are looking to have a corporate event at a beautiful resort, do not overlook this venue.

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Helpful?
Thank tscm
Charlotte, North Carolina
HOTEL’S FAVORITE REVIEW
Reviewed August 30, 2016

Having travelled to Arizona a number of times in the past, I have to say Sanctuary exceeded all expectations. This is a luxury property through and through. Service, the hallmark of true luxury, is sublime! The setting is breathtaking - and made for the best hotel experience I have had in a long time! Thank you Sanctuary! From the moment...

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6Thank Amy R
About Hotel's Favorite Review
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us here at Sanctuary. We are delighted you had such a wonderful visit and that everything about the resort exceeded your expectations. It is great to hear that our dedication to service really shined through and helped ensure that you had a great stay. We are happy to hear James was able to...

Yardley, Pennsylvania
Reviewed 4 days ago NEW

One of the most accommodating resorts I have ever had the pleasure of staying at. The customer service was outstanding warm smiling faces abound with a genuine want to meet the needs of their guests. Management is on point. Perfect for adults looking for a luxurious getaway. The views are amazing

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Helpful?
Thank msulby
Peoria, United States
Reviewed 5 days ago NEW

From the moment you drive up, the bellmen are so welcoming. Our room was on the side of a mountain with breathtaking views of the sunset. The service staff here want to create memories for you, they were so attentive & engaged to ensure that my family was taken care of. The food is the best in the Valley. Even...

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Thank M4696IWannes
Toronto, Canada
Reviewed 6 days ago NEW

I have been coming to the Sanctuary for a few years now and this visit was outstanding as usual!!! I can't say enough about how beautiful this resort is. I have stayed in other resorts in Arizona and nothing compares to the Sanctuary. The spa which I frequent often, is always such a great experience. Maria and the the attendants...

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Helpful?
Thank tkdviv
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for your continued support over the years. We are always honored when our guest return to stay with us year after year. It is wonderful to hear you had another fantastic stay with us. We are glad you were able to enjoy some relaxing time at the spa during your visit as well. We truly appreciate you taking...

St Louis, United States
Reviewed 6 days ago NEW

Staff is very friendly- service was top notch. Perfect places to stay for an adults only trip! View is gorgeous. Would definitely go back again. Staff went over and beyond on everything. Elements restaurant has the best food & sunset.

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Helpful?
Thank U2413PLsarahr
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us here at Sanctuary. We are happy that you had such a great visit with us. It is great to hear that our team took excellent care of you throughout your stay. We sincerely appreciate you taking the time to recommend our resort and restaurant and hope you will come back and see...

Arizona
Reviewed 1 week ago

We live in Arizona and often time stay at local resorts around the state. Most of the more luxury hotels are located in either Sedona or the Scottsdale area. The Sanctuary is one of them. This was our 4th time back and we enjoyed our stay. We had a two room suite with balcony. The room also had an interior...

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Helpful?
Thank aztraveler60
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for your connived support over the years. We are always honored when our guests, especially our locals, choose to stay with us again and again. It sounds like visit number four was great experience overall, which we love to hear. We do appreciate your feedback about the fridge and will be discussing it with our team, as we...

West Bloomfield, United States
Reviewed 1 week ago

The Sanctuary on Camelback Mountain was truly an amazing experience. The staff was extremely friendly, helpful and always available for help when needed. The room, grounds, resort and the whole property was awesome! Loved the mountain view from our in room balcony.

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Thank V9020BJmichaelm
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us here at Sanctuary. We are delighted that you had such an amazing stay with us. It is great to hear that our staff took excellent care of you and were always available and ready to meet any of your needs. It sounds like the rooms and property both impressed as well, which...

Reviewed 1 week ago via mobile

Nestled against Cambelback mountain, this sanctuary is just that. Completely private and peaceful, I felt like I was in another dimension. You can lounge in the pool, eat lunch on a chase lounge, sip champagne poolside as you take in the spectacular views. The spa service was life changing in the sense that I felt renewed in a way I...

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Thank Wendy F
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay and spa with us. We are delighted that you had such a wonderful visit and that we lived up to our name. It sounds like you really enjoyed the peaceful, private and relaxing environment we strive to create for our guests, which we always love to hear. We love that your spa treatment was...

Chicago, Illinois
Reviewed 1 week ago

Sadly, I can't recommend this resort. It is a beautiful layout in a gorgeous, relaxing setting but the staff is inexperienced. Basic customer service was sloppy. Our spa appointments were mediocre at best, and the lounge/changing area was basic and outdated. The food was unexpectedly heavy with large portions, and the cocktails used canned juices instead of fresh-squeezed.

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Thank ddchicago440
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us here at Sanctuary. We are so sorry to hear that despite liking the overall property, you had such a disappointing stay with us overall. We always want to provide our guests with a world-class service experience and sincerely apologize that we dropped the ball in your case. It sounds like your time...

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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Elements at Sanctuary Camelback Mountain
Elements at Sanctuary Camelback Mountain
Cuisines: American, Contemporary
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Discover your sanctuary at the best Arizona resort...a luxury boutique hideaway on Camelback Mountain. Overlooking the spectacular views of Paradise Valley, relax in a mountainside or spa casita. Retreat to Sanctuary Spa for Asian-inspired treatments and exhilarating classes. Taste the award-winning cuisine of elements' by Food Network star Chef Beau MacMillan. Savor the sunset at jade bar or on edge, raising the bar for happy hour. Play tennis or hike in a fabulous setting, lounge by the infinity-edge pool, or indulge in Scottsdale's hottest shopping, cultural attractions and championship golf just minutes away. ... more   less 

Additional Information about Sanctuary Camelback Mountain

Address: 5700 E McDonald Dr, Paradise Valley, AZ 85253-5218
Location: United States > Arizona > Central Arizona > Paradise Valley
Price Range: $254 - $855 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sanctuary Camelback Mountain 5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Sanctuary Camelback Mountain Hotel Paradise Valley
Sanctuary Camelback Mountain Paradise Valley
Hotel Style:
#1 Luxury Hotel in Paradise Valley
#1 Romantic Hotel in Paradise Valley
#1 Family Hotel in Paradise Valley
#1 Top resorts Hotel in Paradise Valley
#1 Spa Hotel in Paradise Valley
#1 Business Hotel in Paradise Valley
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Questions & Answers

Here's what travelers have asked, with answers from Sanctuary Camelback Mountain staff and other travelers.
7 questions
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Questions? Get answers from Sanctuary Camelback Mountain staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I stayed in room 233 which was very large, nice views, quiet and close to the main hotel building.”
  • maining living room - room 233
ReviewsByRich, 4 weeks ago | Read review
“Try to stay near the main building to avoid walking downhill or having to request golf cart.”
kimbN7735KQ, Mar 7, 2017 | Read review
“All rooms have a view. And they will take you in the golf cart to any of the rooms.”
Luckyladyh, Mar 6, 2017 | Read review
“Don't go for the Terrace Suites...limited views. Call hotel and request room w better view?”
  • no handle to get out of bathroom!!
  • no handle to get out of bathroom!!
  • back of broken divider wall
  • coffee rings on side table in freshly serviced room
  • broken mirror on other side of divider wall
  • missing handle off divider wall
  • broken handle to exterior shower
metooze, Feb 28, 2017 | Read review
“Check your budget and book in advance.”
PJDuck, Feb 27, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question