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Omni Scottsdale Resort & Spa at Montelucia

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4949 E Lincoln Dr, Paradise Valley, AZ 85253-4139
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Omni Scottsdale Resort & Spa at Montelucia
Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 5 hotels in Paradise Valley
Location
Cleanliness
Service
Value
Travelers' Choice
Inspired by the rich history, white-washed villages and sun-drenched hills of Spain’s Andalusia region, the Omni Scottsdale Resort & Spa at Montelucia brings the essence of Europe to the heart of Scottsdale. With arching entryways, splashing fountains, floral walkways, and a collection of antiquities hidden throughout the property, Omni Scottsdale Resort & Spa at Montelucia is an enchanting resort destination that boasts 293 luxuriously appointed guestrooms, the Moroccan-inspired Joya Spa, six tempting dining options including the critically-acclaimed Prado restaurant, a myriad of radiant pools and breathtaking views. Nestled at the base of Camelback Mountain, the resort’s convenient central location offers easy access to the area’s best golf, recreation, nightlife and entertainment.
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Room & Suite (659)659
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Poolside bar
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Car hire
Paid private parking on-site
Wifi
Paid internet
Hot tub
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Spa
Couples massage
Facial treatments
Hammam
Massage
Salon
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor fireplace
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Mountain View
Hotel links
Special Offer:Celebrate Missed Moments
3,111Reviews46Q+A100Room tips
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Popular mentions
Barbara T wrote a review Sep 15
7 contributions
We had a fantastic time staying here overnight. The setting, landscaping, and decor is beautiful-love the Andalusian theme. We had our first meal in a restaurant since March-we were the only diners outside at the restaurant. All staff were wearing masks over noses and mouths. Super friendly service. I was the only person at the adult pool in the morning until around 11am. Hoping we can visit again for a longer stay!
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Date of stay: September 2020Trip type: Traveled with family
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Response from Patrick Brophy, General Manager at Omni Scottsdale Resort & Spa at Montelucia
Responded 5 days ago
Dear BarbaraR4435HK, Thank you so much for sharing your experience with us! We are delighted that your entire family enjoyed your stay and that our team was able to make you more comfortable during your time with us. We look forward to having you back with us soon. Kind regards, Patrick Brophy General Manager
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Laura R wrote a review Aug 2020
Olathe, Kansas106 contributions18 helpful votes
Hotel's Favorite
So I was a little nervous to stay here based on some of the reviews after the Covid reopening. However, it was great! Most of the restaurants were open (Prada was not open) and only one pool had pool side service. But the service was great. All of the staff were so friendly and did all they could to make your stay enjoyable. I even requested they put me and my friend In rooms next to each other and they did this in a heartbeat. The spa was also amazing! Very relaxing and again, staff were great. I will definitely be going back based on the service and even with limited services, it was still enough to enjoy the resort.
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Date of stay: August 2020Trip type: Traveled with friends
1 Helpful vote
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Response from Patrick Brophy, General Manager at Omni Scottsdale Resort & Spa at Montelucia
Responded 3 weeks ago
Hello Laura R, Thank you very much for taking the time to share your experience at the Omni Montelucia. I am so happy to see you had a great time on property and excellent interactions with our staff (we think they are pretty amazing too!). We look forward to having you visit again. Warmest Regards, Rachael Ortuno Front Office Manager
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LindaB11 wrote a review Aug 2020
Scottsdale, Arizona13 contributions8 helpful votes
Hubby and I enjoyed our weekend staycation, though (due to Covid we're guessing) there appears to be quite a bit of deferred maintenance...paint needing touch-ups, mineral build-up on water features...and a skeleton crew having a hard time keeping outdoor areas free of debris. Limited meal options, but Centro Lounge food was good and the service staff there were excellent. We stayed in room 122, which is definitely the best in the house -- second floor, with the sensational signature view of the central pool area and Camelback -- it's also perfect exposure for enjoying coffee at sunrise and late afternoon and early evening cocktails on the balcony.
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Date of stay: August 2020
Cleanliness
Service
1 Helpful vote
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Response from Patrick Brophy, General Manager at Omni Scottsdale Resort & Spa at Montelucia
Responded 3 weeks ago
Thank you for joining us, LindaB11. We appreciate your business and hope to host you again. We look forward to having our entire property open again when we can ensure we are doing it safely and up to the Omni standards our guests have come to expect. I am happy to see you enjoyed the food and staff, and had a great view of the mountains! Thank you for providing us with your feedback and come again soon! Best, Rachael Ortuno Front Office Manager
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Totes wrote a review Aug 2020
Scottsdale, Arizona2 contributions1 helpful vote
I know this is Covid time so I give the places I visit a break as much as possible. I think the property is really nice but feels a bit worn. The main pool has a very nice blue tile water feature that looks like it hasn't been cleaned in years. I wanted to clean it while I enjoyed the pool. The pool was quite dirty too. We stayed on Tues-Thurs and the staff must have been severely cut as there was only one waitress at the pool. She was really good but had a lot on her plate. When my wife called to make sure there was a restaurant we were told there was but in reality it was just a cafe. We were hoping to visit one of their nice looking restaurants for a special anniversary dinner but had just the cafe/bar to use so we passed. We also let them know it was our anniversary when booking but there was no mention of it and nothing special for us waiting in the room like most other resorts or hotels would do. I feel like if you are going to charge full price you should have all the restaurants open and properly staffed. I am fine with a resort that has 75% of the features shut down but that should also come with a discounted price tag. The room was nice. The view was nice. The staff was nice and attentive. There are a lot of good things about the Montelucia but sadly we never got to experience most of them. I think that even if everything was open it's tough to justify the price tag. Oh and the $25 per night parking fee sucks. I hate places that charge for self parking. Stop nickel and diming your customers please. At least reduce or remove the $50 resort fee if the things it pays for are not even open. We probably won't be back unless management want's to work with us on this experience.
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Date of stay: August 2020
Rooms
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1 Helpful vote
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Response from Jonathan Amon, Guest Services / Front Office at Omni Scottsdale Resort & Spa at Montelucia
Responded Aug 15, 2020
Dear toteswild, Thank you for taking the time to review your recent experience with us. We are so happy to hear that you enjoyed your stay with us and Happy Anniversary to you and your wife. While our procedures have changed slightly, they are done with the health and safety of our guests and staff in mind. We hope you will give us another opportunity to exceed your expectations on a return visit to Omni Montelucia.. Kind regards, Patrick Brophy General Manager
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diangeltravel wrote a review Jul 2020
Phoenix, Arizona721 contributions25 helpful votes
I was only a visitor there, going to service a client for her wedding. At first I was very excited to go to the Omni resort since I knew it was a 5 stars location and I have not been there before. Well... the first thing I got there I could not feel that it was well rated. As I got to the entrance, I had to ask the valet guy where the parking was. He tried to guide me and from the first conversation I felt he was not friendly like I was expecting ( for example at the Royal Palms Resort I felt welcomed from the very beginning). I finally realized that everyone has to park in the garage including visitors, which by the way, for the first 4 hours it cost you $5 and then I believe it is $10. The parking garage did not look like a 5 star resort garage, no signs for the elevators so I had to figure out myself. In the end, I found it and unloaded my gear and took the elevator to the Ground floor . Again, there were no signs at all, so I had to figure out how to get there. It was an old and smelly elevator which kinda freaked me out. Then I got to the ground floor and went to the reception to ask for the direction to the room. On my way there I passed the valet that I asked directions for the parking at first and I smiled as I am used to because I worked with clients. There was a complete ignorance from him, at the same time I was carrying heavy staff and he completely ignored that. As I got to the reception and asked fo directions to the room the guy there was not friendly at all either when explaining how to get there. At that point I just left and finally found the right building in 114 degrees loaded with all kind of staff. Another guy passed by me with a golf cart and I had to stop him to guide me to the right room in that building since there was no sign and I was exhausted by the heat and heavy staff. I wander if the whole pandemic has anything to do with them acting like strangers. I will definitely not recommend this resort nor will I look forward to go there again. I wander how they got the 5 stars because I would barely give it 3 stars.
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Date of stay: July 2020Trip type: Traveled on business
1 Helpful vote
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Response from Jonathan Amon, Guest Services / Front Office at Omni Scottsdale Resort & Spa at Montelucia
Responded Aug 1, 2020
Dear diangeltravel, Thank you for taking the time to share your experience with us. I am sorry that your recent visit did not meet your expectations, especially in regards to your experience in the garage and directions around property. Rest assured, we do our very best to be helpful and provide guest assistance while on property especially during these high outdoor temperatures. We hope if your travels bring you back to Omni Montelucia n in the future, you will give us another opportunity to exceed your expectations.
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PRICE RANGE
$209 - $694 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
montelucia hotel paradise valley, montelucia resort and spa, intercontinental paradise valley, intercontinental montelucia hotel
FORMERLY KNOWN AS
InterContinental Montelucia Resort & Spa
LOCATION
United StatesArizonaCentral ArizonaParadise Valley
NUMBER OF ROOMS
293
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Frequently Asked Questions about Omni Scottsdale Resort & Spa at Montelucia
Which popular attractions are close to Omni Scottsdale Resort & Spa at Montelucia?
Nearby attractions include Camelback Mountain (0.6 miles), Echo Canyon Trail and Recreation Area (0.6 miles), and Barry Goldwater Park (0.2 miles).
What are some of the property amenities at Omni Scottsdale Resort & Spa at Montelucia?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Omni Scottsdale Resort & Spa at Montelucia?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Omni Scottsdale Resort & Spa at Montelucia?
Guests can enjoy an on-site restaurant, a poolside bar, and breakfast during their stay.
Is parking available at Omni Scottsdale Resort & Spa at Montelucia?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to Omni Scottsdale Resort & Spa at Montelucia?
Conveniently located restaurants include Prado at Omni Montelucia Resort & Spa, Rita's Cantina & Bar, and El Chorro.
Are there opportunities to exercise at Omni Scottsdale Resort & Spa at Montelucia?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Omni Scottsdale Resort & Spa at Montelucia?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Omni Scottsdale Resort & Spa at Montelucia?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Omni Scottsdale Resort & Spa at Montelucia offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Omni Scottsdale Resort & Spa at Montelucia?
Many travelers enjoy visiting Wrigley Mansion (3.2 miles) and Old Adobe Mission (3.8 miles).