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Sheraton Samoa Beach Resort

Traveler (671)
Pool & Beach (103)
Videos (1)

About

Location
Cleanliness
Service
Value
With a superb beach front location, Sheraton Samoa Beach Resort is the perfect location for your holidays with loved ones and friends.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Children Activities (Kid / Family Friendly)
Airport transportation
Parking
Wifi
Public wifi
Paid wifi
Paid internet
Internet
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Shuttle bus service
Conference facilities
Meeting rooms
Spa
Concierge
Dry cleaning
Laundry service
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Room features
Ocean view
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Private balcony
Flatscreen TV
Room service
Safe
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Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Hotel links
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Location

Full view
Contact
Entrance Road, Mulifanua, Upolu Samoa
Getting there
Faleolo Airport2 mi
Fagali'i Airport19 mi
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697Reviews
33Q+A
100Room tips
Traveler rating
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Popular mentions
Lovely clean room which looked out over the beach. Comfortable beds and good air conditioning. Great swimming facilities both in the various pools and in the ocean. Very friendly staff who saw to your every need. Nothing was too much trouble. Ate breakfast, the odd lunch and all dinners at the resort. The meals were great and good value.
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We stayed at the Sheraton Samoa from 7th-13th July for our honeymoon. We had the best experience! We had a mix up with our room (we booked executive and were given deluxe) Vai from the reception quickly organised us a replacement room and he sweetened the deal with some massage vouchers (bliss) and a nice little fruit platter. After swapping rooms he even checked in with us to see if everything was going well and if we enjoyed our massages. Both rooms were lovely and clean. Very luxurious. Bed super comfy and huge. Love the nice comfy pillows. Everyone here is super friendly and polite. Food from the breakfast buffet and south pacific restaurant is really yummy. Overall loving our stay here and give it a big thumbs up 👍
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Had a great time with the family enjoying Samoa, kids all gave it a thumbs up enjoying the natural beauty and the accomodation at the Sheraton. Spent a day touring around in a taxi with the 5 of us which was great. Breakfasts and most of the dinners were at the Sheraton as we found the pricing very reasonable compared with other local establishments for a consistently high quality meal with healthy options for the kids. Nice pool and warm ocean water, snorkeling around the Sheraton not great but did do a boat trip from there with 1 child to a much better local just 5 mins away. Overall lovely stay!
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Sheraton is an amazing place for the family. Friendly staff, an amazing pool and beautiful swimming beach. You can rent kayaks and paddle boards. They have a bar menu or a la carte menu you can order from as well as a buffet for dinner. The only downside is if you order from the menu, there can be a long wait. There is a games room but It just has a pool table, but we did have a ton of fun playing pool. The rooms are comfortable with good air conditioning and equipped with everything you need.
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Overall, we were dissatisfied with the staff, food/restaurant options and the value for money. Meals were overpriced and given the lack of options surrounding the hotel, we were forced to eat at the hotel. Lunch and dinner was the same menu so options were limited. Staff were undertrained and lacked English skills which made communication difficult. On another note, we were very excited to see the hotel had an exercise schedule with activities every morning. However, not once did the trainer turn up. Overall a disappointing experience.
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Response from emanuele_secondo, Manager at Sheraton Samoa Beach Resort
Responded 1 week ago
Dear BelleBBBB Thanks for providing your honest feedback. It was with regret to know about your not-so-positive experience with us and, for this, I would like to extend my apologies for the frustration caused on behalf of the team of the Sheraton Samoa Beach Resort. Our Resort is immersed in a tranquil environment away from the crowd of town and this is the reason why most our guests opt to stay with us. However Apia, the capital of Samoa, is located only 40 minutes away from our resort and plenty of options are offered in terms of restaurants. It was indeed very disappointing to know you could not fully enjoy our culinary options. At the Sheraton Samoa Beach Resort we offered our guests different dining options: all day dining at Solent Bar, a la carte menu at our South Pacific Restaurant, Buffet every night (with two traditional shows every week) and 24 Hours In Room Dining service. Due to the contemporaneity of the 2019 Pacific Games which are proudly taking place at our resort as well, we had to cancel several hotel activities and we are sorry if this was not communicated properly to you. BelleBBBB, thank you for choosing us to accommodate you during your travels and apologies once again for the struggle caused. We truly hope to see you again in Samoa. Sincerely, Emanuele Secondo Director of Rooms Sheraton Samoa Beach Resort
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PRICE RANGE
$177 - $320 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
aggie grey`s lagoon, beach hotel apia, aggie grey`s lagoon, beach resort and spa, aggie greys lagoon beach resort, aggie greys lagoon beach hotel
FORMERLY KNOWN AS
Sheraton Samoa Aggie Grey's Resort
LOCATION
SamoaUpoluMulifanua
NUMBER OF ROOMS
133
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