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Lovely clean room which looked out over the beach. Comfortable beds and good air conditioning. Great swimming facilities both in the various pools and in the ocean. Very friendly staff who saw to your every need. Nothing was too much trouble. Ate breakfast, the odd lunch and all dinners at the resort. The meals were great and good value.…
We stayed at the Sheraton Samoa from 7th-13th July for our honeymoon. We had the best experience! We had a mix up with our room (we booked executive and were given deluxe) Vai from the reception quickly organised us a replacement room and he sweetened the deal with some massage vouchers (bliss) and a nice little fruit platter. After swapping rooms he even checked in with us to see if everything was going well and if we enjoyed our massages. Both rooms were lovely and clean. Very luxurious. Bed super comfy and huge. Love the nice comfy pillows. Everyone here is super friendly and polite. Food from the breakfast buffet and south pacific restaurant is really yummy. Overall loving our stay here and give it a big thumbs up 👍…
Had a great time with the family enjoying Samoa, kids all gave it a thumbs up enjoying the natural beauty and the accomodation at the Sheraton. Spent a day touring around in a taxi with the 5 of us which was great. Breakfasts and most of the dinners were at the Sheraton as we found the pricing very reasonable compared with other local establishments for a consistently high quality meal with healthy options for the kids. Nice pool and warm ocean water, snorkeling around the Sheraton not great but did do a boat trip from there with 1 child to a much better local just 5 mins away. Overall lovely stay!…
Sheraton is an amazing place for the family. Friendly staff, an amazing pool and beautiful swimming beach. You can rent kayaks and paddle boards. They have a bar menu or a la carte menu you can order from as well as a buffet for dinner. The only downside is if you order from the menu, there can be a long wait. There is a games room but It just has a pool table, but we did have a ton of fun playing pool. The rooms are comfortable with good air conditioning and equipped with everything you need.…
Overall, we were dissatisfied with the staff, food/restaurant options and the value for money. Meals were overpriced and given the lack of options surrounding the hotel, we were forced to eat at the hotel. Lunch and dinner was the same menu so options were limited. Staff were undertrained and lacked English skills which made communication difficult. On another note, we were very excited to see the hotel had an exercise schedule with activities every morning. However, not once did the trainer turn up. Overall a disappointing experience.…
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