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Tanoa Tusitala Hotel

#2 of 31 Hotels in Apia
Certificate of Excellence
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546 Reviews from our TripAdvisor Community

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Showing 539: English reviews
Christchurch, New Zealand
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

From our first friendly welcome on arrival at Faleola International Airport ,to the big smiles and welcoming , helpful staff at the hotel late in the our stay was made enjoyable and comfortable by the low key but always helpful staff at Tanoa Tusitala Hotel.. Our room was clean and spacious and everything we could need was supplied .The twin... More 

Helpful?
Thank Dianne A
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Average is all I can say. Stayed there for 6 nights. Reasons are as follows: - Gym door is broken. When asked by staff - they point to "just use the other door". - Towels at gym. There were there on one day. Not there for the others. When I asked staff about this, they say, just use towels from... More 

Helpful?
Thank Eugene T
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Eugene I genuinely thank you for your feedback. I do agree with some aspects of your review, namely the towel dilemma! We have plenty of towels but I do struggle instilling in the team the concept of replacing them in a timely manner. This among other things is a work in progress as Tourism in Samoa is in its... More 

Auckland, New Zealand
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

My sister and I just returned from a trip to Samoa which was absolutely superb. The Hotel is run by a very caring Manager and this filters through to his staff. (Thanks to Imo who was a lot of fun.) The Manager arranged a trip around the island for us which is well worth doing and I also recommend going... More 

Helpful?
Thank quins272
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa "Quin" We are delighted that your stay at our hotel complimented the rest of your experiences in Samoa and we will certainly pass on your praises to Imo in the bar. See you next year! Regards Very caring Manager and the Tanoa Tusitala team More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Aloha from Hawaii. We attended a Wedding that was held at the Tusitala Tanoa Ball Room ( can't remember the Ballroom name ). We needed to spend 2 nights because my wife had to do hair, some make-up with the make-up artist (she was great) & help the Bride get ready. The Hotel itself was easy to find and in... More 

Helpful?
Thank All Smiles E
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa All Smiles Tanoa Tusitala prides itself on being the wedding specialists in Samoa. We have a dedicated team of staff that have been with us for years and they certainly know how to provide a first class product at a reasonable price. Our breakfast is definitely a stand out and we are one of a very few hotels that... More 

Wagga Wagga, New South Wales, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a typical refrain...and genuine. Staff at Tanoa Tusitala - can not do enough for you. I traveled solo - but was part of the Samoa Swim Series run by Seti Afoa - over the course of 2 weeks. The hotel oozed with ambiance, surrounded by lovely gardens and a fantastic huge vegetable garden out the back tendered daily... More 

Helpful?
1 Thank PetrinaQuinn
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Petrina What a wonderful colourful review full of all the superlatives that make Samoa such a unique destination. Your feedback captures everything that is special about Samoa and as I urge travelers time and time again , if one can look past "Island time" and get to know the locals and staff it will open a whole different dimension... More 

Auckland, New Zealand
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

My wife is Samoan and I am a quadraplegic. Our travel agent booked us a 'Wheelchair Accessible Deluxe Room' . Upon arrival late at night we were escorted to our room. There was a large concrete step in the doorway. Luckily I brought my portable ramps and had to use them to gain access to the unit. Once we got... More 

Helpful?
Thank Courtney5454
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Courtney It is unfortunate that your travel agent did not contact us prior to your arrival as this is standard practice in instances such as these. I can assure you your arrival experience would have been very different as we too have portable ramps to access difficult areas on the property. Regardless we certainly apologise that we did not... More 

Pacific
2 reviews
4 of 5 stars Reviewed 1 week ago

The Tanoa Tusitala has wonderful rooms--spacious and modern. Atmosphere all around was peaceful and relaxing. The buffet breakfast was nicely done with a varied spread including some local dishes (koko rice). The pool area was perfect for our kids and it was nice that the children's pool had a sun cover so the kids could swim in the shade. The... More 

Helpful?
Thank Sandra K
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Sandra It appears we ticked most of the boxes for your stay and will certainly review the areas that you have identified that require our attention. All our staff receive on going training to maintain our standards and we will certainly share your review with all the relevant departments. Generally speaking we are commended for the friendliness of our... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Myself and my husband stayed here for 9 nights in August 2016. We had a wonderful holiday, we were looked after well and the staff were so friendly and helpful. The breakfast was amazing and included a full cooked breakfast as well as the usual fruit, toast, cereal and yoghurt and Samiad coco rice which is worth tasting 😊 The... More 

Helpful?
Thank Karlaleigh
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Kaslaleigh The chef and his team are certainly getting a lot of mentions on Trip Advisor of late and its great to hear that after 9 days you left feeling the breakfast was "amazing". Some reviewers do call for more variety on the breakfast menu but it is difficult to cater for everyone's needs. That being said we urge... More 

Cooroy, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This stay in July was my third in less than 2 years. My previous 2 trips were with a large group with musical interests. My latest stay was business. The Tanoa is an interesting and successful mix of holiday makers and business travellers. The complex is well designed with the several blocks of accommodation (96 spacious, comfortable and well fitted... More 

Helpful?
Thank David H
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa David Wonderful having you back in Samoa again. Samoa seems to have stolen a piece of your heart. Your review captures the fundamentals of what our hotel and team are all about from our core function as an accommodation provider to our social commitments and responsibilities to the community at large. Above all, it is indeed our staff who... More 

Auckland, New Zealand
1 review
5 of 5 stars Reviewed 2 weeks ago

My first stay at the Tanoa Tusitala and I loved it . The location of the Hotel is great, walking distance to markets , restaurants etc. I shared a room with a friend and we had space to move with comfortable beds and a good shower.The rooms were clean , large and tidy. Nice deck looking over the vege garden... More 

Helpful?
Thank adrienne20162016
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Adrienne I do recall meeting you and your colleague during your stay and passing on your thanks in regard to the efforts of the team. Its the personal touches and the smiles of the team that indeed make it a pleasure to respond to reviews such as yours. Regards Jason and the Tanoa Tusitala team More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
In the heart of Apia, the Tanoa Tusitala Hotel is the ideal Hotel for Business and leisure. It is located within walking distance to all major offices,and is easily accesable to all major tourist spots.There is 95 beautifully renovated guest rooms all with individually controlled Air Conditioning. Situated on 12 acres of landscaped gardens and offering all the facilities you would expect of a 4 Star Plus Hotel. The hotel features a swimming pool and children’s pool, Tamarind Specialty restaurant, tennis courts and Poolside Bar.Senakai Spa is located at the Hotel, and is the perfect place to rewind, relax and enjoy some wonderful Spa treatments. ... more   less 

Additional Information about Tanoa Tusitala Hotel

Address: Beach Rd | Sogi, Apia, Upolu 1, Samoa
Location: Samoa > Upolu > Apia
Price Range: $140 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Tanoa Tusitala Hotel 4*
Number of rooms: 95
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Also Known As:
Tanoa Tusitala Hotel Samoa/Apia
Hotel Style:
#2 Luxury Hotel in Apia
#5 Family Hotel in Apia
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