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Tanoa Tusitala Hotel

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#2 of 31 Hotels in Apia
Certificate of Excellence
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548 Reviews from our TripAdvisor Community

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Showing 541: English reviews
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

A heartfelt fa'afetai lava and praise to the Tanoa Tusitala Events and Conference Manager Alex Frost and his team. To the GM Jason Strickland - Alex and his team (Lafo, Ricky and staff behind the scenes) are a Godsend. Alex - thank you for making it all happen. From the moment I emailed you from NZ, our discussions in Samoa,... More 

Helpful?
Thank Breeda T
Christchurch, New Zealand
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

From our first friendly welcome on arrival at Faleola International Airport ,to the big smiles and welcoming , helpful staff at the hotel late in the our stay was made enjoyable and comfortable by the low key but always helpful staff at Tanoa Tusitala Hotel.. Our room was clean and spacious and everything we could need was supplied .The twin... More 

Helpful?
Thank Dianne A
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Dianne Clean spacious air conditioned rooms, great staff and our location make us by far the most popular and highly rated hotel in Apia. We are a modest hotel in the center of Apia with a real Samoan ambience second to none and this is what really sets us apart. You have clearly embraced what Samoa is all about... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Average is all I can say. Stayed there for 6 nights. Reasons are as follows: - Gym door is broken. When asked by staff - they point to "just use the other door". - Towels at gym. There were there on one day. Not there for the others. When I asked staff about this, they say, just use towels from... More 

Helpful?
Thank Eugene T
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Eugene I genuinely thank you for your feedback. I do agree with some aspects of your review, namely the towel dilemma! We have plenty of towels but I do struggle instilling in the team the concept of replacing them in a timely manner. This among other things is a work in progress as Tourism in Samoa is in its... More 

Auckland, New Zealand
2 reviews
5 of 5 stars Reviewed 1 week ago

My sister and I just returned from a trip to Samoa which was absolutely superb. The Hotel is run by a very caring Manager and this filters through to his staff. (Thanks to Imo who was a lot of fun.) The Manager arranged a trip around the island for us which is well worth doing and I also recommend going... More 

Helpful?
Thank quins272
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa "Quin" We are delighted that your stay at our hotel complimented the rest of your experiences in Samoa and we will certainly pass on your praises to Imo in the bar. See you next year! Regards Very caring Manager and the Tanoa Tusitala team More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Aloha from Hawaii. We attended a Wedding that was held at the Tusitala Tanoa Ball Room ( can't remember the Ballroom name ). We needed to spend 2 nights because my wife had to do hair, some make-up with the make-up artist (she was great) & help the Bride get ready. The Hotel itself was easy to find and in... More 

Helpful?
Thank All Smiles E
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa All Smiles Tanoa Tusitala prides itself on being the wedding specialists in Samoa. We have a dedicated team of staff that have been with us for years and they certainly know how to provide a first class product at a reasonable price. Our breakfast is definitely a stand out and we are one of a very few hotels that... More 

Wagga Wagga, New South Wales, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a typical refrain...and genuine. Staff at Tanoa Tusitala - can not do enough for you. I traveled solo - but was part of the Samoa Swim Series run by Seti Afoa - over the course of 2 weeks. The hotel oozed with ambiance, surrounded by lovely gardens and a fantastic huge vegetable garden out the back tendered daily... More 

Helpful?
1 Thank PetrinaQuinn
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Petrina What a wonderful colourful review full of all the superlatives that make Samoa such a unique destination. Your feedback captures everything that is special about Samoa and as I urge travelers time and time again , if one can look past "Island time" and get to know the locals and staff it will open a whole different dimension... More 

new york
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I live in Alaska and was on vacation for my baby sister's wedding which was held at the Tanoa Tusitala. I booked my stay at the Tanoa for the wedding and did not have any type of difficulty. The staff were very cordial and helpful. I didn't have any type of problem. Our room was spacious and had a very... More 

Helpful?
Thank pmafuao
Auckland, New Zealand
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

My wife is Samoan and I am a quadraplegic. Our travel agent booked us a 'Wheelchair Accessible Deluxe Room' . Upon arrival late at night we were escorted to our room. There was a large concrete step in the doorway. Luckily I brought my portable ramps and had to use them to gain access to the unit. Once we got... More 

Helpful?
Thank Courtney5454
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Courtney It is unfortunate that your travel agent did not contact us prior to your arrival as this is standard practice in instances such as these. I can assure you your arrival experience would have been very different as we too have portable ramps to access difficult areas on the property. Regardless we certainly apologise that we did not... More 

Pacific
2 reviews
4 of 5 stars Reviewed 2 weeks ago

The Tanoa Tusitala has wonderful rooms--spacious and modern. Atmosphere all around was peaceful and relaxing. The buffet breakfast was nicely done with a varied spread including some local dishes (koko rice). The pool area was perfect for our kids and it was nice that the children's pool had a sun cover so the kids could swim in the shade. The... More 

Helpful?
Thank Sandra K
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Sandra It appears we ticked most of the boxes for your stay and will certainly review the areas that you have identified that require our attention. All our staff receive on going training to maintain our standards and we will certainly share your review with all the relevant departments. Generally speaking we are commended for the friendliness of our... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Myself and my husband stayed here for 9 nights in August 2016. We had a wonderful holiday, we were looked after well and the staff were so friendly and helpful. The breakfast was amazing and included a full cooked breakfast as well as the usual fruit, toast, cereal and yoghurt and Samiad coco rice which is worth tasting 😊 The... More 

Helpful?
Thank Karlaleigh
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Kaslaleigh The chef and his team are certainly getting a lot of mentions on Trip Advisor of late and its great to hear that after 9 days you left feeling the breakfast was "amazing". Some reviewers do call for more variety on the breakfast menu but it is difficult to cater for everyone's needs. That being said we urge... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
In the heart of Apia, the Tanoa Tusitala Hotel is the ideal Hotel for Business and leisure. It is located within walking distance to all major offices,and is easily accesable to all major tourist spots.There is 95 beautifully renovated guest rooms all with individually controlled Air Conditioning. Situated on 12 acres of landscaped gardens and offering all the facilities you would expect of a 4 Star Plus Hotel. The hotel features a swimming pool and children’s pool, Tamarind Specialty restaurant, tennis courts and Poolside Bar.Senakai Spa is located at the Hotel, and is the perfect place to rewind, relax and enjoy some wonderful Spa treatments. ... more   less 

Additional Information about Tanoa Tusitala Hotel

Address: Beach Rd | Sogi, Apia, Upolu 1, Samoa
Location: Samoa > Upolu > Apia
Price Range: $146 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Tanoa Tusitala Hotel 4*
Number of rooms: 95
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Also Known As:
Tanoa Tusitala Hotel Samoa/Apia
Hotel Style:
#2 Luxury Hotel in Apia
#5 Family Hotel in Apia
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