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Luna Runtun, Adventure SPA

Travelers' Choice award winner
Via a Runtun Km 6, Banos 180250, Ecuador
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Luna Runtun, Adventure SPA
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550 Reviews from our TripAdvisor Community

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Showing 218: English reviews
Fresno, California
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Traquil and beautiful landscape was perfect for relaxation! Easy access to the city of Baños, and staff were all friendly and informative. Our favorite part: the peace, and quiet you can enjoy on the entire grounds. Highly recommend the Volcanic Spa! The only problem was we wish we could've stayed longer! We can't wait to go back!

Review collected in partnership with this hotel

Helpful?
Thank Mfloresaa
Luna_Runtun, Director de Relaciones con Clientes at Luna Runtun, Adventure SPA, responded to this review

I’m really pleased you enjoyed Luna Runtu and hope to welcome you back in the near future. Remember to book on our website for best rates guaranteed. More 

Calgary, Alberta, Canada
Level Contributor
6 reviews
6 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

We were very impressed with the grounds and the views. The rooms are spectacular. It was very disappointing that the outdoor hot pools and jacussi pools were not hot, and the swimming pool quite cold. The restaurant food was very good but the service was only average.

Review collected in partnership with this hotel

Helpful?
Thank Mimi B
Luna_Runtun, Director de Relaciones con Clientes at Luna Runtun, Adventure SPA, responded to this review

Thank you for your review. I will forward your comment to the operations manager. 3 pools and jacuzzi are heated to 99°F and the swimming pool to 86°F. Best. More 

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 16, 2016

Traveled from Quito to the Luna Runtun for two nights; we knew we'd need a change of pace and activities before going back for family wedding festivities. What a gorgeous hotel! The views are stunning, the grounds are magnificent, and while the rooms are different, ours "Amigos por siempre" with two beds and a sitting area for my son and... More 

Helpful?
Thank Radnorite
Luna_Runtun, Director de Relaciones con Clientes at Luna Runtun, Adventure SPA, responded to this review

Thank you for contributing with such an extensive review. We highly appreciate your comments and feedback on the impressions of your recent stay. More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 15, 2016 via mobile

It was a quick stop, i had a nice bite and a great coffee. the view was amazing and customer service was great. highly recommended. If you plan to stay the night its pricey. The pool and spa area are part of the hotel but you can pay sepretly and use it. 5 stars for pool and spa with a... More 

Helpful?
Thank Alejo H
Luna_Runtun, Director de Relaciones con Clientes at Luna Runtun, Adventure SPA, responded to this review

Thank you for this positive review, we hope to see you again soon! More 

Belleville
Level Contributor
2 reviews
4 of 5 stars Reviewed June 2, 2016 via mobile

Went to Luna RunTun for a day to celebrate my wedding anniversary. Great place, very clean but expensive. They showed us different rooms and let us picked the room we liked the most. Check in starts at 3:00 pm but let us in a bit earlier. The fee included buffet breakfast and a la carte gourmet dinner. For dinner we... More 

Helpful?
Thank Susy V
Luna_Runtun, Director de Relaciones con Clientes at Luna Runtun, Adventure SPA, responded to this review

Thanks for your positive comments, it’s great to hear you had such a good stay! We’d love to see you back. Remember to book on our website for best rates guaranteed. More 

Miami, Florida
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed May 27, 2016 via mobile

The place told us they were full for the day, the whole weekend and they dont look interested in establishing themselves as the best spa in Banos,receptionnist didnt cared at all that we wanted to come visit the spa. Also not interested in making money, the whole country is in development but they seem to be the only business not... More 

Helpful?
1 Thank Christopher C
Luna_Runtun, Director de Relaciones con Clientes at Luna Runtun, Adventure SPA, responded to this review

Dear Christopher: As you and thousands of clients say, we are established as the best spa in Baños and, consequently, have high demand all year round. We were fully booked that weekend, even for spa appointments. We regret we could not accommodate you. We are more than happy that you found space available at Samari SPA. We clearly understand that... More 

Tacoma, Washington
Level Contributor
112 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed May 25, 2016

Well kept pools. Day use price seems fair given the setting; however, at that price they should provide guests w nice cotton bathrobe and/or higher quality and size towels. The shower area should have a bath mat /towel outside of shower that is replaced Btwn guests as the floor is slippery, etc. windy and cold on the day we were... More 

Helpful?
Thank BarbTacoma_WA
Luna_Runtun, Director de Relaciones con Clientes at Luna Runtun, Adventure SPA, responded to this review

Thanks for your positive comments, it’s great to hear you enjoyed your visit to the pools! ​​ We will certainly take all your comments into consideration and corrective measures have already been taken.​ I send you my best regards. More 

Six Mile, South Carolina
Level Contributor
3 reviews
5 of 5 stars Reviewed May 20, 2016

Luna Runtun lived up to its internet pics, reviews and description. Overlooking the nearby city, easily accessible by taxi, we soaked in the breathtaking views from our suite. Because of recent earthquakes outside Guaykill, business was off and only a few rooms occupied. But, the hotel didn't miss a beat. The service was outstanding and they helped set up spa... More 

Helpful?
Thank Ruth G
Luna_Runtun, Director de Relaciones con Clientes at Luna Runtun, Adventure SPA, responded to this review

Great feedback, thank you! We’d love to see you back at the hotel again soon. More 

Belgium
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 11, 2016

I went 2 times to this hotel and I've never been disappointed. Baños is an amazing little city but you enjoy it in a better way when you stay at Luna Runtun! The hotel is located in the top of a mountain so you have the chance to see all the city! I really enjoyed the restaurant because you can... More 

Helpful?
Thank Victoria S
Luna_Runtun, Director de Relaciones con Clientes at Luna Runtun, Adventure SPA, responded to this review

I’m so pleased you had not only one but two good stays, thanks for sharing your feedback. Hope to see you soon. Remember to book on our website for best rates guaranteed. More 

2 reviews
5 of 5 stars Reviewed April 10, 2016 via mobile

We loved our stay at Luna Runtun.The room was beautiful with impressing views of the city Baños. The service of the staff was amazing, my gf got sick and they prepared special food that was easy to digest and even packed some for the rest of the day as we were leaving. Highly recommended!

Helpful?
Thank Egbert I
Luna_Runtun, Director de Relaciones con Clientes at Luna Runtun, Adventure SPA, responded to this review

Great feedback, thank you! We’d love to see you back at Luna Runtun again soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Free Breakfast
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
Luna Runtun, Adventure SPA is a Romantic Hotel for couples, family or friends. It is located in Banos, 170 km (2,5 hours drive) from Quito, the capital of Ecuador, 300 km (5 hours drive) from Guayaquil and 62 km (1 hour drive) from the Amazon rainforest. The setting is unique, surrounded by mountains, 70 waterfalls and thermal water. Spring weather, with an average temperature of 17 - 25°C all year round, and some rainy days. Luna Runtun's 310 acres of unspoilt Andean forest are located on the oriental flank of the active Tungurahua volcano (5.016M), 400m above the charming town of Banos, gateway to the Amazon rainforest, surrounded by Sangay and Llanganates National Parks. Enjoy 25 adventure activities: 11 hikes, rafting, canyoning, biking, horse backriding, travelling throughout the countryside, Amazon rainforest and birdwatching programs; 25 SPA treatments, 4 pools and jacuzzi with hot volcanic water, Runtun Restaurant with fusion food, Cafe del Cielo with 34 varieties of coffee, themed rooms and Romantic Suites decorated exquisitely. Spectacular views! With your loved one, family or friends; Luna Runtun has become the ideal place to celebrate special events: weekend getaways, vacations, relaxing, birthday, wedding anniversary, marriage proposal, honeymoon, reconciliations and romantic getaways. Our Adventure and SPA packages are the perfect combination for your trip to the Galapagos Islands. The volcano has been constantly active since 1999 and showers the sky with her spectacular show of fire and lava, allowing our visitors to partake in one of the world's most impressive natural fireworks displays from the safety of Luna Runtun and the charming town of Banos located in the secure area in the oriental flank of the volcano. Banos and Luna Runtun have not been affected by any type of material in the 16 eruptions in the last 400 years. The Basilica of Our Lady of Holy Water, built in 1944, is made of volcanic stones, as well as Banos City Hall. Adventure, rest, fun and a volcano in eruption. Welcome to the most complete destination in Ecuador! ... more   less 

Additional Information about Luna Runtun, Adventure SPA

Address: Via a Runtun Km 6, Banos 180250, Ecuador
Location: Ecuador > Tungurahua Province > Banos
Price Range: $268 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Luna Runtun, Adventure SPA 3.5*
Number of rooms: 29
Also Known As:
Luna Runtun Hotel Banos
Hotel Style:
#3 Spa Hotel in Banos
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