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Sangay Spa Hotel

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160 Reviews from our TripAdvisor Community

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Showing 71: English reviews
Level Contributor
11 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

My family staying a night here traveling through the sierra, both I and my wife got a massage and stayed in the couple's suite. I must admit it was one of the best rooms in the sierra by far I ever stayed at. The staff were super friendly and the service was great.

Helpful?
Thank Michael P
North Carolina
Level Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel is nice and clean. Service is top and the best of all it is close to everywhere in Baños. When choosing a hotel I prefer no to drive. You can choose from hotels far away from Baños or you can pick a hotel very close to Down Town (3 blocks). In front of the hotel is placed a natural... More 

Helpful?
Thank bicicle66
West Palm Beach, Florida, United States
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 22, 2016

The first room they had placed us in was one of the cabanas out back. I immediately refused this room. It was small and very outdated. We were given a room in the main building. A nice, clean room with a balcony that over looked the falls. Still the room needs upgrades in furniture and bedding. The spa was very... More 

Helpful?
Thank Hugh P
Dartmouth, Canada
Level Contributor
67 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
3 of 5 stars Reviewed April 9, 2016

This hotel feels a bit like a bait and switch; the front entrance, lobby and pool area look very nice, but the rooms are straight out of a bad 80's Howard Johnson. Our first sign of something odd was when we were handed the TV's remote control in a padded case at check-in. But the location of the hotel is... More 

Helpful?
Thank Hali-traveller
Cardiff, United Kingdom
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed April 5, 2016

Very nice foyer of the hotel and they clearly have some nice rooms but we had a cabana room at the back which was tiny and not very nice, on a positive note it was only $7 per person per night to upgrade to a much nicer room

Helpful?
Thank Gemma S

Travelers are raving about these Banos hotels

Chilliwack, Canada
Level Contributor
110 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed March 22, 2016 via mobile

This hotel is clean and has a modern feel for Ecuador. The lobby is pleasant with many fresh roses. The location is excellent. It is wonderful to walk out the front door to be greeted by cascading falls. A few negative points....our room was on the main floor, close to the lobby. It was quite noisy early in the morning... More 

Helpful?
Thank Paul J
SashaNicole1977, General Manager at Sangay Spa Hotel, responded to this review

Dear Mr. Paul J, Thank you for your positive comments as they encourage us to keep going and become a better place where guests can be happy to return and feel they have made their best choice. We also appreciate the negative comments, because they are an opportunity to improve as they give us all the key information we need... More 

Quito, Ecuador
Level Contributor
142 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed March 4, 2016 via mobile

Sangay hotel has the best location in town, right in front of the public hot springs. You can simply walk accross the street and deep in the volcanic sourced water without carrying more than your bath robe and bathing suit. The buffet breakfast is pretty good and the staff is atentive and friendly. The rooms have three categories, the cabanas,... More 

Helpful?
2 Thank Dennis Y
SashaNicole1977, General Manager at Sangay Spa Hotel, responded to this review

Dear Dennis, Thank you for your comments about Sangay Spa Hotel. It is our pleasure to be of your service. Let us know if you need anything next time you come and we hope to have you back soon. Kind regards, Sasha Warmington General Manager More 

Norwich, United Kingdom
1 review
5 of 5 stars Reviewed February 10, 2016

We have stayed in both the Jacaranda and new heritage block, both very comfortable and we'll serviced. The staff were universally helpful and polite. The food was generally plentiful and tasty! To be recommended.

Review collected in partnership with this hotel

Helpful?
Thank 802cedrich
Victoria, Canada
Level Contributor
212 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
3 of 5 stars Reviewed February 8, 2016

We stayed here under the volcano in the little town of Banos. The location of this place is great which is right beside the Spa but the rooms leave a lot to be desired. They were small and cramped for two people. We had two beds and a walkway into the bathroom and that was it. The bathroom was small... More 

Helpful?
Thank gayle6769
SashaNicole1977, General Manager at Sangay Spa Hotel, responded to this review

Dear Gayle, I am very sorry to hear that you were not happy with your room and accommodation at our hotel. Please let us know next time, as we do have other options in the Executive and Plaza area overlooking the waterfall with more space and quality rooms. Thanks for your time and your comment. Kind regards Sasha Warmington General... More 

Newton, Massachusetts
Level Contributor
65 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed February 7, 2016

I stayed here with some friends from Quito for a night during a short weekend trip to Banos. Admittedly we drove into town without reservations and picked this place largely due to it having parking and availability (and after 3 hours in the car my friend and I really just wanted to find a place). We stayed in the cabins... More 

Helpful?
Thank Laura B
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sangay Spa Hotel in Banos 'Banos' Tungurahua Ecuador, a thermal bath destination offers peace and quiet during week days. Sangay Spa Hotel in Banos faces the waterfall which can be admired from its balcony rooms, with baths. Ayurvedic Therapies and Massages facilities are available. Member of Cialcotel Hotel Chain. ... more   less 

Additional Information about Sangay Spa Hotel

Address: Plaza Isidro Ayora 100, Banos 010151, Ecuador
Location: Ecuador > Tungurahua Province > Banos
Price Range: $82 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sangay Spa Hotel 3.5*
Number of rooms: 66
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Also Known As:
Sangay Hotel Banos
Hotel Style:
#6 Spa Hotel in Banos
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