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Napolitano Apart & Hotel

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#10 of 28 Hotels in Banos
Certificate of Excellence
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93 Reviews from our TripAdvisor Community

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Showing 70: English reviews
Netherlands
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed two nights at Napolitano in Banos. Rooms where very clean. Breakfast very good with panecakes and eggs. Walk to centre of town was maximum 10 minutes with a lot of good restaurants (try the swiss - upperfloor sitting outside). Staff of Napolitano was very friendly and helpfull. Price was value for money.

Helpful?
Thank RobNetherlands
GERENTE-NAPOLITANO, Propietario at Napolitano Apart & Hotel, responded to this review

Dear Rob Thank you very much for your valuable comment and for taking the time to write, we are working to improve our services, this encourages us to improve ourselves every day to offer more personalized attention better. On behalf of all staff of Napolitano Hotel thanks. We hope you have a good trip with your family..!! Returns when you... More 

1 review
5 of 5 stars Reviewed August 5, 2016 via mobile

We where planing to stay at this hotel for a few days , but we finish staying 7 days .. Great food , nice and comfortable beds Great people , nice and quite area great for sleep at any time of the day :) jacuzzi , Internet breakfast all was awesome. Thank you

Helpful?
Thank Luis A
GERENTE-NAPOLITANO, Propietario at Napolitano Apart & Hotel, responded to this review
Google Translation

Muchas gracias por su valioso comentario y por tomar su tiempo en escribir , estamos trabajando para mejorar nuestros servicios... More 

Los Angeles, California
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 22, 2016

Once we found this place (it's behind a big gate & most locals don't yet know it as a hotel as it used to be apartments) I was very pleasantly surprised. The room we had used to be an apartment so had a huge lounge, kitchen, & both the bedroom & lounge had large glass windows with amazing views over... More 

Helpful?
Thank Sean B
GERENTE-NAPOLITANO, Propietario at Napolitano Apart & Hotel, responded to this review

Dear Guest, Thanks for taking your time to publicize their experience in Napolitano Apart Hotel, We are pleased to know that you enjoyed More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 21, 2016

We liked that the walk was fairly short to the city centre. Much of the time we spent in Banos was raining, (June 12) the hotel was very clean and the view was lovely. The beds were large and comfortable and the shower clean and hot. Everywhere you looked was mountains. The pricing was quite reasonable. Breakfast was included and... More 

Helpful?
Thank Maureen G
GERENTE-NAPOLITANO, Propietario at Napolitano Apart & Hotel, responded to this review

Thank you very much for your valuable comment, this forces us to improve ourselves more to provide better services thanks More 

Cuenca, Ecuador
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 23, 2016

This hotel was clean,yes, but the amenities offered were not available. The pool was empty, the hot tub as well. We enquired about the use of them and we're told no. Even if the hot tub was up and running, you were charged extra to use it. So we ventured over to Hostel Chimenea to take a tour. Wow! Just... More 

Helpful?
Thank smalljeanette
GERENTE-NAPOLITANO, Propietario at Napolitano Apart & Hotel, responded to this review

Thank you very much for your valuable comment, this forces us to improve ourselves more to provide better services thanks More 

New Haven, Connecticut
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 21, 2016

We had a large room which had it's own kitchen area. There were two big comfy beds, nice bathroom. I enjoyed the pool and the jacuzzi. The little restaurant had good food at a good price. There was a nice free breakfast. Good location. Nice people.

Helpful?
Thank Robert M
GERENTE-NAPOLITANO, Propietario at Napolitano Apart & Hotel, responded to this review

Thank you very much for your valuable comment and for taking the time to write, we are working to improve our services, this encourages us to improve ourselves every day to offer more personalized attention better. On behalf of all staff of Napolitano Hotel thanks. Returns when you want, our hotel is always at your service .. !! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 27, 2016

After being unhappy with our first hotel, we were lucky enough to snag a room at Napolitano Apart & Hotel. As soon as we checked in, we were greeted by this friendly family. They gave us a map and circled all of the sights worth seeing in Baños. They work closely with GeoTours (AWESOME Company!) and arrange all excursions for... More 

Helpful?
1 Thank Megan S
tomasrepetto, Propietario at Napolitano Apart & Hotel, responded to this review

thanks for your positive feedback for our accommodation More 

Quito, Ecuador
Level Contributor
54 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed March 26, 2016 via mobile

It's a bit off the center but that makes it also a great place to stay because it's really quiet and not packed with backpackers. The room was really spacious with our own kitchen and living area. Excellent bed and a great view of the mountains. Breakfast was more the complete. Friendly owners and a nice swimming pool. They do... More 

Helpful?
Thank Boyd_13
GERENTE-NAPOLITANO, Propietario at Napolitano Apart & Hotel, responded to this review

Dear Guest, Thanks for taking your time to publicize their experience in Napolitano Apart Hotel, We are pleased to know that you enjoyed our pool and breakfast More 

London, United Kingdom
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed March 24, 2016

I loved this hotel. Was clean and tidy and the grounds really well kept. I got upgraded which was a lovely surprise and they were really helpful with local tours and explaining the town. Great location, quiet and try the sauna and jacuzzi in the evenings. The town is really safe so do not cancel your reservation here if the... More 

Helpful?
Thank MisterPet
GERENTE-NAPOLITANO, Propietario at Napolitano Apart & Hotel, responded to this review

Thank you very much for your valuable comment and for taking the time to write, we are working to improve our services, this encourages us to improve ourselves every day to offer more personalized attention better. On behalf of all staff of Napolitano Hotel thanks. More 

Nha Trang, Vietnam
Level Contributor
254 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 229 helpful votes
5 of 5 stars Reviewed February 16, 2016

Excellent family feel. I went downstairs for breakfast and couldn't find anyone. I later found out breakfast is served upstairs in a beautiful cafe. Nevertheless they put a tray together for me to eat in my room. My room, well suite, was so beautiful. Immaculately clean, great bed, mountain views all around. Three easy blocks from town. Banos is very... More 

Helpful?
Thank _cornishpixie7_mk
tomasrepetto, Propietario at Napolitano Apart & Hotel, responded to this review

thanks for your positive feedback for our accommodation More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Kitchenette
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Situated in a safe and quiet neighbourhood just few minutes from the center.Is managed by the family Repetto, which differentiates us from others is that we provide care to our customers by creating specialized travel experiences together to you, A hotel and apartments with exellent spacious rooms and confortable beds. The hotel is surrounded by a lot of green and gives view and the surrounding mountains of Banios. In 3 minutes you walk to the church on the mainsquare. ... more   less 

Additional Information about Napolitano Apart & Hotel

Address: Av. Oriente 470, Banos 180250, Ecuador
Location: Ecuador > Tungurahua Province > Banos
Price Range: $60 - $86 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Napolitano Apart & Hotel 2.5*
Number of rooms: 20
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Hotel Style:
#3 Romantic Hotel in Banos
#5 Spa Hotel in Banos
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