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Xelena Hotel & Suites

Traveler (1025)
Room & Suite (485)
Pool & Beach (193)
Certificate of Excellence

About

#23 of 72 hotels in El Calafate
Location
Cleanliness
Service
Value
Certificate of Excellence
Quiet and majestic, Argentine Lake grants Xelena Hotel & Suites Hotel that peculiar elegance and beauty conveyed by the Patagonian spirit. A high caliber proposal designed for guests to enjoy the best landscapes of Argentine Patagonia, at all times of the year. Confort and warmth define the Hotel`s personality and make the perfect match with the personalized attention and services that it offers its guests. The hotel counts on a Spa, boutique, gourmet areas and function rooms for social and business events.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Hot tub
Free breakfast
Free shuttle or taxi services
Business Center with Internet Access
Conference facilities
Free internet
Wifi
Public wifi
Internet
Sauna
Indoor pool
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Shuttle bus service
Banquet room
Meeting rooms
Spa
Massage
Concierge
Gift shop
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Room service
Minibar
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Bay View
Languages Spoken
English, Spanish
Reviews (1,217)
Filter reviews
249 results
Traveler rating
77
97
51
16
8
Traveler type
Time of year
LanguageEnglish
More languages
Traveler rating
77
97
51
16
8
Show reviews that mention
All reviews every hour the indoor outdoor pool in town nice hotel shuttle service small city welcome drink overlooking the lake the hotel offers three night stay lake argentino breakfast was excellent hotel in el calafate lunch box rooms are comfortable day trip argentina
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1 - 5 of 249 reviews
Reviewed 1 week ago via mobile

Fernanda and her team are simply outstanding! To begin with, we were greeted with a very warm and friendly welcome on 11th July. My family and I went for a walk on Lago Argentina straight after check in, where I slipped through the ice whilst...More

Date of stay: July 2019
Thank Mills_Mills
Response from Hotel_Xelena, Director General at Xelena Hotel & SuitesResponded 1 week ago

Mills, thanks for your perfect score and your comments, this is really important for us to know that we are doing our work hard to make your stay in Calafate perfect. We know that when our guest sees the lake frozen, all of them just...More

Reviewed April 14, 2019

Superb room with great facilities and fantastic view. Staff were very friendly, restaurant and bar offered great food and drink. Lunch box for trips was a great option. Nice walk into the centre, but has a shuttle service if you can't walk that far.

Date of stay: April 2019
Thank 764steve
Response from Hotel_Xelena, Director General at Xelena Hotel & SuitesResponded April 17, 2019

Steve, thanks for your perfect score and review about our hotel, I really apreciete this, we are always looking for way to improve our service and facilities. Hope you had a wonderfull holiday in Argentina.

Reviewed March 29, 2019 via mobile

Nice hotel in a stunning location on the lakeside. Although the hotel is out of town, they provide a free shuttle service every hour to and from the town. The staff are very friendly and helpful assisting us with restaurant bookings, airport transfers and excursions....More

Date of stay: March 2019
Thank Beetroothead
Response from Hotel_Xelena, Director General at Xelena Hotel & SuitesResponded April 3, 2019

Thanks for your review about our hotel and score, we find really usefull all our guest comment. I see that you were able to try all the activities that you can at the hotel, the packed lunches, the asado in the open air and excursion....More

Reviewed March 24, 2019

the hotel is very nice and authentic and the area around it is very nice and safe. however, it is far from the center you need a car (10 mins drive) but the hotel offers shuttle to and from the center (you can ask for...More

Date of stay: January 2019
Thank Fatima M
Response from Hotel_Xelena, Director General at Xelena Hotel & SuitesResponded March 25, 2019

Fatima, thanks for your review about us, this help us to improve ourself. As you mention, the hotel is not close to the city, but you can enjoy the view and the surrounding areas of the hotel and with our shuttle, you can go to...More

Reviewed March 24, 2019

Rooms are very clean and staff is incredibly friendly. Spend the extra few dollars and get the mini suite for an amazing view. It is about 3/4 mile walk from downtown but a nice walk along the water to get there. They also offer shuttles...More

Date of stay: March 2019
Thank Nicolas M
Response from Hotel_Xelena, Director General at Xelena Hotel & SuitesResponded March 25, 2019

Nicolas, It is a pleasure to read your review about us, I see that you have a great time with us, that is really important to know. As you mention the hotel is outside the city, but with this you can enjoy the lake view...More

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Questions & Answers
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violettada
August 24, 2016|
AnswerShow all 2 answers
Response from amanda092590 | Reviewed this property |
I believe the kitchen stays open till 11:30pm or later. Most late tours get back around 9-10pm. Taxis in town will cost $365 pesos to get to the hotel. Keep in mind that Uber does not work in this region.
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Room Tips

"Pay a little extra for the mini-suite for an amazing view."
T6078CVnicolasm
Mar 24, 2019
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"Really nice view to the lake"
Travel18966606912
Mar 11, 2019
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"You need a Junior Suite for more space and a better view"
Penelope3352
Feb 9, 2019
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"Check the location of the room, avoid first floor"
AnneML63
Jan 8, 2019
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PRICE RANGE
$55 - $248 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
xelena deluxe hotel el calafate
LOCATION
ArgentinaPatagoniaProvince of Santa CruzEl Calafate
NUMBER OF ROOMS
70
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