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Av. Bustillo, Km 11.5, San Carlos de Bariloche R8409ALN Argentina
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Traveler (450)
Room & Suite (300)
Dining (82)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/16/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from El Casco Art Hotel
Updated 07/16/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#15 of 154 in San Carlos de Bariloche
Location
4.6
Cleanliness
4.8
Service
4.6
Value
4.3
Travelers' Choice
Located on the shore of Nahuel Huapi Lake, in one of the most beautiful spots in Patagonia, in the Lake District, and just 15 minutes away from Bariloche city, and from Cerro Catedral ski resort, El Casco Art Hotel blends with the landscape with its stylish architecture, design, and refined tranquility.Intimacy, privacy and personalized service are our main goal, and each of the 33 rooms and suites have original works of art, air-conditioning, LED TVs, WiFi, well appointed amenities, and best of all, direct vistas of the Nahuel Huapi Lake at only 40 metres away, which contributes to make your stay a total delight
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Boating
Taxi service
Wifi
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Breakfast buffet
Breakfast in the room
Skiing
Canoeing offsite
Fishing
Walking tours
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Solarium
Steam room
Baggage storage
Concierge
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun umbrellas
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Bidet
Room service
Safe
Sofa
Telephone
Wardrobe / closet
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Romantic
Languages Spoken
English, Spanish

Location

Full view
51Somewhat walkable
Grade: 51 out of 100
13Restaurantswithin 0.75 miles
5Attractionswithin 0.75 miles
529Reviews18Q+A39Room tips
Traveler rating
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Most Recent
flywithlola wrote a review Feb 2021
Central Argentina, Argentina1077 contributions241 helpful votes
+1
We spent a family vacation in the Argentine summer (December-January) after a hard Covid19 year all around the world. It was our first trip after the pandemic was declared, so our expectations were very high. We stay at El Casco Art Hotel for 2 weeks and we were overwhelmed by the kind attention of the staff, all the protocols and care we received from them and the impecable condition in which we found the lodging. The staff was always ready to provide us with recommendations for activities, experiences and places to eat. Also with the best indications to visit Bariloche and making reservations at restaurants. Rooms are big and full of light, with warm decoration and overlooking the Nahuel Huapi lake. The view from our room was stunning and it had a balcony with chairs and plants. All the bedrooms are decorated with Argentine paintings from famous artists. The garden is beautiful with plenty different colors of roses and other local flowers. The breakfast is abundant -with protocols- one can order many things: croissant,s eggs, fruits, yogurt, pastries, breads, juices and they are brought to the table. Room service is also available (although the trays with the breakfast are left outside the room)The restaurant is open for lunch and dinner and is very good with lots of options to choose. A unique experience. There´s a heated pool and jacuzzi in the garden. It´s necessary to reserve the chairs and umbrellas. Also if you are looking for a relaxing massage, it´s customary to make a previous reservation. I strongly recommend having the special tea menu El Casco. It´s unique and you will spend a pleasant time you will never forget.
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Date of stay: January 2021
Rooms
Cleanliness
Service
Room Tip: Rooms with balcony are unique
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2 Helpful votes
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Response from ElCascoArtHotel , Director General at El Casco Art Hotel
Responded Mar 3, 2021
Muchas gracias por dejarnos su extenso y detallado comentario, le agradecemos por el tiempo tomado. Esperemos que pronto regrese a visitarnos. Todas las estaciones del año son especiales y bellas. Saludos Cordiales.
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Starbarr wrote a review Mar 2020
Kirkby Lonsdale269 contributions151 helpful votes
Stayed for three nights and enjoyed the majority. Beautiful setting and super facilities. Very quiet when we stayed and the breakfast was in the main lounge which was not conducive to eating on your knee. Overall nice place to stay on the outskirts of the town.
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Date of stay: March 2020
Location
Cleanliness
Service
2 Helpful votes
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Response from ElCascoArtHotel , Director General at El Casco Art Hotel
Responded Mar 12, 2020
Muchas gracias por dejarnos su comentario, nos es muy grato saber que ha disfrutado de su estadía en el Hotel. Tomaremos en cuenta sus recomendaciones. Los esperamos de regreso.
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dcmeetstheworld wrote a review Feb 2020
New York City, New York15 contributions2 helpful votes
Recently spent 4 days here at this lovely find in Bariloche There is nothing quite like Room 3's terrace and view of the Patagonia sunrise over Lago Nahuel Huapi. The hotel is tastefully decorated and filled with original artwork (lots of Patagonia scenery)- I highly recommend taking a walk through. I found the front desk staff incredibly helpful and resourceful. I owe my thanks to Natalia, her partner, and Julian for helping me coordinate activities. The room had some tired looking carpet but was quite comfortable and spacious with a stunning view. The shower has good water pressure + temperature. Excellent room temperature control with heat and air conditioning. Breakfast is light -- eggs, bacon/sausage, yogurt, cereal, grains some fruits, and bread.. it runs from 7-11AM. Didn't try the restaurant but the tea + biscuit in the lobby was delightful-- it's a great way to spend an afternoon resting and writing postcards! Paula in the spa is very kind and can work magic on your sore muscles after a long trek. And, with 550 pesos, you can easily get to most of the sites in Bariloche- including Cerro Campanario, bike / kayak rental spot, and the town center. This place is really just perfect- not as crowded as Llao Llao but with high standards of quality. I almost didn't want to write such a great review for fear it'll attract all the masses! I definitely plan to stay here again!
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Date of stay: February 2020
Value
Service
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Response from ElCascoArtHotel , Director General at El Casco Art Hotel
Responded Feb 26, 2020
Estimada Diana, Muchas gracias por dejarnos tu detallado comentario sobre tu estadía. Nos es muy grato saber que cumplimos con todos los detalles ya que trabajamos para que justamente eso suceda. Es nuestra prioridad que nuestros huéspedes se lleven una excelente experiencia, no solo en el Hotel sino de nuestra hermosa ciudad. Haremos llegar sus cálidas palabras a nuestro Staff, y esperamos que pronto vuelva a visitarnos. Saludos Cordiales.
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luckyduckyday wrote a review Jan 2020
stamford, ct45 contributions74 helpful votes
We stayed here after a very intense 5 days of sightseeing in Buenos Aires and Calafate. We used the hotels facilities to relax and regroup. The rooms are quite spacious and the staff is so so helpful. The views from every angle are stunning. This is a small hotel, so it feels intimate.
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Date of stay: January 2020
Rooms
Service
Sleep Quality
Room Tip: Every room has a view.
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2 Helpful votes
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Response from ElCascoArtHotel, Director de Relaciones Públicas at El Casco Art Hotel
Responded Jan 29, 2020
Muchas gracias por su puntuación y comentario. Nos alegra mucho saber que su estadía fue de su agrado. Le deseamos un excelente año y siempre lo esperamos de regreso!
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Bankerbuddy wrote a review Jan 2020
Old Saybrook, Connecticut46 contributions17 helpful votes
We were so impressed by the views and the beautiful landscape. Upon check in - I’m not sure I can describe- the room was sprayed with a deodorizer so strong I could barely breath. I’m not being dramatic. It permeated everything in my luggage, in the room , it was a nightmare. We asked the front desk to not use any sprays or cleaners other than water when doing our room. The second day it was tolerable but the spray was still wearing off. By the 3rd day it was fine but the room had a doggy smell so we figured that’s what they were trying to cover up. I loved the hotel and property but please tell them not to spray before you come. The breakfast was really nice. We loved the pool and had it to ourselves each time. The restaurant was excellent. We learned the last day it’s great to order tea in the lobby and enjoy the view from the living room. Very nice local restaurant across the street- mallins , opens at 7:00pm - great food! M
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Date of stay: January 2020Trip type: Traveled
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Response from ElCascoArtHotel, Director de Relaciones Públicas at El Casco Art Hotel
Responded Jan 29, 2020
Estimado huésped, Tomamos en cuenta el inconveniente con el perfume en las habitaciones y ya no lo estamos usando más. De todos modos le aclaramos que esta prohibido el acceso de mascotas al Hotel. Le agradecemos por la observación y nos alegra que hayan disfrutado de nuestra gastronomía e instalaciones. Son siempre bienvenidos! Saludos Cordiales.
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Ana_London_79 wrote a review Jan 2020
London147 contributions132 helpful votes
The location and the gardens make the views of Lago Nahuel Huapi stunning. Front desk staff was always very helpful and we had dinner at the hotel one night and the food was very creative, full of texture and interesting (in a very good way) flavour combinations. The design of the hotel means pretty much everywhere you go you get the gorgeous views which is a plus. Two reasons I'd say is not quite a 5*: the fabric of the building is in very good condition but the furniture is a bit tired, stuck in the 90s which does not do justice to the hotel overall; and 2) there was one guy (cannot recall his name) who is restaurant staff at breakfast who was borderline rude when we tried to be as kind as possible if we asked for anything (when and if we asked).
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Date of stay: December 2019
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from ElCascoArtHotel, Director de Relaciones Públicas at El Casco Art Hotel
Responded Jan 8, 2020
Estimada Ana, Muchas gracias por dejarnos su comentario. Nos alegra saber que ha disfrutado de su estadía en el Hotel. Tendremos en cuenta sus sugerencias para seguir mejorando y creciendo en calidad y servicio. Le deseamos un excelente 2020 y la esperamos pronto de regreso. Saludos Cordiales
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Lina Dimitri wrote a review Jan 2020
London, United Kingdom81 contributions61 helpful votes
This smallish , stylish hotel is ideally located a few miles from Bariloche . Classy venue with great rooms that need a bit of work done to be revamped . Extremely spacious rooms with a balcony & grand bathroom . The staff are friendly and efficient & accommodating beyond the call of duty . Cute , well equipped gym . Food : à la carte . A bit fancy but the chef worked around our needs since we are not big meat eaters . Beautiful breakfast buffet offering a very large choice of food for all kinds of diets plus all kinds of eggs could be ordered too . 5/5 for service & staff plus food &4/5 for the rooms that look a little tired . Strongly recommend staying there even if you wish to visit Villa la angostura rather than stay in villa that does not offer enough variety . Lots of hikes in the area , more than villa angostura
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Date of stay: December 2019Trip type: Traveled
2 Helpful votes
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Response from ElCascoArtHotel, Director de Relaciones Públicas at El Casco Art Hotel
Responded Jan 8, 2020
Estimada Lina, Le agradecemos mucho por haberse tomado unos minutos y dejarnos su detallado comentario sobre su estadía en el Hotel. Nos sirve mucho para poder seguir mejorando y reforzar todo lo que sea necesario. Nos es muy grato saber que su estadía fue de su agrado y mas aún que nos recomienda. Esperamos que pronto vuelva a visitarnos, siempre será un placer, y le deseamos un excelente 2020. Saludos Cordiales.
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James S wrote a review Jan 2020
Scarsdale, New York6 contributions1 helpful vote
We recently stayed at El Casco over the holidays and had a lovely stay at the hotel, which is very well located and offers stunning views of Lake Nahuel Huapi and the surrounding countryside. It feels like a very private boutique hotel even though it is only a couple hundred feet off the main road. Waking up in the morning and opening the shades to the view of the lake is a wonderful experience. The staff was very nice, courteous and helpful but was also a little sparse, especially in the restaurant and around the bar. The hotel has a great outdoor area with nice patios and a beautiful lawn out to the lake filled with sculptures but it lacks enough outdoor seating to really take advantage of the setting and there is no drink/food service outside from what we could tell. While we enjoyed our stay there, our one main complaint is that the whole facility is dated. The furniture is all scratched and chipped, the lighting in the rooms is dark and inadequate at night and the carpets in our two rooms were dirty looking and dingy. Even the furniture in the restaurant or the bar or the front entrance looked and felt dated. This is a really nice property that really just needs a refresh and could perhaps benefit from upping its food and beverage game.
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Date of stay: December 2019Trip type: Traveled
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Response from ElCascoArtHotel, Director de Relaciones Públicas at El Casco Art Hotel
Responded Jan 8, 2020
Estimado James Muchas gracias por dejarnos su comentario y puntuación. Muy interesantes sus palabras las cuales compartiremos con nuestro staff. También tendremos en cuenta sus observaciones. Le deseamos un excelente 2020 con el deseo que pronto vuelva a visitarnos. Saludos Cordiales!
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Marisol M wrote a review Jan 2020
Miami, Florida14 contributions22 helpful votes
The hotel was good, I wouldn’t say anything special. Biggest perk was location, very close to the center and close by to other restaurants and lakes. The view was beautiful in front of the lake. However, in terms of American hotel standards, I wouldn’t consider it a 5 star hotel, perhaps a 4. Front desk/receptionists were not friendly for the most part (especially Julian), we were always kind and they would give us attitude from time to time for no apparent reason. Cleaning staff was extremely friendly and nice! Dry cleaning and washing service was great and fast. Overall had a good experience (except for front desk service which NEEDS to change) but for a 5 star hotel, we had higher standards. Friendly and welcome staff is KEY.
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Date of stay: January 2020Trip type: Traveled
2 Helpful votes
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Response from ElCascoArtHotel, Director de Relaciones Públicas at El Casco Art Hotel
Responded Jan 8, 2020
Estimada Marisol, Muchas gracias por dejarnos su comentario. Y tendremos en cuenta sus observaciones. Le deseamos un excelente 2020 y esperamos que pronto regrese a visitarnos. Saludos Cordiales.
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Ricardo C wrote a review Dec 2019
London, United Kingdom7 contributions
We had an amazing stay at El Casco Hotel. The staff was super friendly and professional, the facilities are great considering it’s a smaller/boutique hotel. Location is perfect, the restaurant was outstanding with one of the best chefs in Bariloche and a great wine selection. The rooms are beautifully decorated with spectacular views to the lake. Finally, one example that speaks for itself: we went on a fishing excursion and fished a large beautiful trout. The chef offered to cook it for us at the restaurant and it was one of the best meals we had in our whole trip in the Bariloche region.
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Date of stay: December 2019Trip type: Traveled
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Response from ElCascoArtHotel, Director de Relaciones Públicas at El Casco Art Hotel
Responded Jan 8, 2020
Estimado Ricardo, Le agradecemos por habernos dejado su hermosa experiencia y puntuación. Nos es gratificante que ha tenido una estadía en el Hotel inolvidable. Podemos imaginar lo que habrá sentido cuando pudo degustar su trucha cocinada en nuestro Restaurante. Una experiencia única. Haremos llegar a nuestra Chef, Ana Lucía Arias, y a nuestro staff. Esperamos que nos visite nuevamente. Saludos Cordiales.
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PRICE RANGE
$180 - $317 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel el casco art
LOCATION
ArgentinaPatagoniaProvince of Rio NegroSan Carlos de Bariloche
NUMBER OF ROOMS
33
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Frequently Asked Questions about El Casco Art Hotel
Which popular attractions are close to El Casco Art Hotel?
Nearby attractions include Playa Bahia Serena (0.4 miles), Estacion Araucania (0.04 miles), and Casino de Onelli (0.7 miles).
What are some of the property amenities at El Casco Art Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at El Casco Art Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at El Casco Art Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at El Casco Art Hotel?
Yes, free parking is available to guests.
What are some restaurants close to El Casco Art Hotel?
Conveniently located restaurants include El Mallin Restaurant, Cerveceria Blest Km 4, and BAHIA SERENA Restaurante.
Are there opportunities to exercise at El Casco Art Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at El Casco Art Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does El Casco Art Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at El Casco Art Hotel?
The staff speaks multiple languages, including English and Spanish.
Does El Casco Art Hotel have any great views?
Yes, guests often enjoy the mountain view available here.