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Very poor customer service. Had to ask for a sheet change after 9 days and was surprised when arriving back at the hotel the same evening after a 12 hr working day to find the bedroom had not been cleaned. About 2 mins after arriving...More
The hotel is ok, no more than that, ok for the price, but it really disturbed me that when I arrived with my car they told me they didn't have space inside for the car, instead you have to leave it outside. If I understood...More
Thank Sergio H
Response from NEU354, Gerente Operativo at Hotel Neu 354Responded January 5, 2017
Estimado Sergio H,
Gracias por habernos elegido durante su estadía en Neuquen y de tomarse el tiempo de compartir su...More
The hotel is not bad, not bad located. The rooms are big but the services they hotel has are very little. No restaurant, the internet is really bad. The breakfast is pretty good. I would say it is an average hotel for business but a...More
Thank Raul D
Response from NEU354, Gerente at Hotel Neu 354Responded July 18, 2016
Dear Raul D,
Thank you for taking the time to share your opinion with the Tripadvisor comunity.
We have accepted the constructive critism and used it to better our services.
Warren De Swardt
We were traveling on our honeymoon and this was our first stop on a trip through parts of Argentina and Chile. At the end of our trip, this was a favorite hotel! Beautiful, modern design, absolutely spotless, huge room, very comfortable, good breakfast, and the...More
Response from NEU354, Gerente at Hotel Neu 354Responded January 29, 2016
Thank you for the great review!
We aim to attend to all our guest needs and are very pleased to know that in this case we have succeded.
Kind regards from Argentina!
Warren De Swardt
This hotel is very well located in the city of Neuquén and shops, restaurants and museum are in walking distance. Parking is on the street (paid for during the day) or in the garage of the hotel (also paid). The hotel looks from outside like...More
Response from NEU354, Gerente at Hotel Neu 354Responded September 8, 2015
Thank you for taking the time to leave your review on Tripadvisor.
We appreciate that you chose us for your stay in our city.
Your concerns have been reported to the relevant departments and we will be making the adjustments necessary.
$90 - $161 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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