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Four Points by Sheraton at Phoenix Mesa Gateway Airport

Traveler (56)
Room & Suite (23)
Dining (6)
Certificate of Excellence

About

#2 of 58 hotels in Mesa
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Gold level
Relax in one of our spacious traditional guest rooms. We have everything you need, including our signature Four Points by Sheraton Four Comfort Bed. When the day is done, catch up on emails with fast & free WiFi or sit back and relax while watching your 42-inch flat screen TV. Enjoy: Free bottled water Free coffee Fast & free WiFi Signature Four Points by Sheraton Four Comfort Bed Productive work space 42-inch LED TV
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Property amenities
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Dry Cleaning
Golf course
Heated pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Microwave
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Hotel links
Visit hotel website
Hotel deals
274Reviews
12Q+A
57Room tips
Traveler rating
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  • 56
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  • 7
  • 1
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Popular mentions
My Wife and I stayed here back in January and our stay was fantastic. We recently went back for a weekend staycation. The staff was extremely courteous and friendly. Our room was very clean, and the bed was just as comfortable as I remembered from when we stayed in January.
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I visit this site at least 3 times a week. The staff is awesome .. the food is great and it's a great atmosphere. I stayed here for a few months while my house was getting built and I still continue to come to this day. I would recommend this hotel.. if you are staying in the
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Response from sdesautelle, General Manager at Four Points by Sheraton at Phoenix Mesa Gateway Airport
Responded 3 days ago
Thank you Josh, as we appreciate your post!! We always look forward to your visits!
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This is a nice place located next to a golf driving range. The Good Friendly check in that was fast. Nice room with a comfortable bed. Nice hotel layout. The Bad Around 4PM, a terrible sewer smell came from the bathroom that lasted most of the night. The check out was a
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Response from sdesautelle, General Manager at Four Points by Sheraton at Phoenix Mesa Gateway Airport
Responded 1 week ago
Good Afternoon Mark, and thank you for sharing this feedback. Thank you for recognizing the comfortable bed, hotel layout, and friendly check in experience. I do apologize for the inconveniences recognized, and will remedy accordingly. Thank you again, as we hope to see you back when in the area again soon. ~Shannen
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This Four Point hotel has potential, but it really wasn’t at its best. The hotel itself is starting to show its age, the hallways and rooms look very ran down. The staff also seemed ran down. They weren’t friendly or attentive. This included the front desk at check-in and at
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Response from sdesautelle, General Manager at Four Points by Sheraton at Phoenix Mesa Gateway Airport
Responded 1 week ago
Thank you for taking the time to share your feedback! We are thrilled to hear that you slept soundly and you enjoyed your view, as well as free coffee in the lobby! We do apologize that our policies were not enforced accordingly, as all other properties, as too should be following the same smoke free policies. I will be certain to follow up with the team, and offer assistance as to how they can better interact with Guest who do not follow these common standards. I will also follow up with the associate you interacted upon arrival, to ensue that our culture created is felt from every interaction our Associates have with our Guests. As our inspections are all above the standard Four Points by Sheraton across North America, I will be certain to recognize to the team that during your visiting dates, we may have been not in compliance for some reason but will ensure we are moving forward as well. Thank you again, as this feedback is greatly appreciated.
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Everything was wonderful,,beautiful rooms comfy beds clean,we ate breakfast in restaurant before heading to the Phoenix Mesa gateway,which is one half mile,,service and food was excellent I would highly recommend this hotel as a place to stay,lots to do in the area
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Response from sdesautelle, General Manager at Four Points by Sheraton at Phoenix Mesa Gateway Airport
Responded 1 week ago
Thank you kindly for sharing this great review! We do hope to see you back when in the area!
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PRICE RANGE
$89 - $161 (Based on Average Rates for a Standard Room)
LOCATION
United StatesArizonaCentral ArizonaMesa
NUMBER OF ROOMS
134
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